I wanted to write a review in Holden's defense. I read other reviews and the reviews that were 1 star were about solicitation or persistence of the sales team, but not about the actual work performed. I have worked in construction and now construct on weekends for friends and family. I roofed some in the past putting shingles and metal roofs on houses. I found the Holden company, the representatives, the roofers, and the products to be excellent I worked with Adam Najar and he was great. His knowledge of roofing was excellent. Great communication pre, during, and post roofing. He even came out after the work was completed and checked the workmanship and rolled another magnet around the house after the work team had already ran a magnet. The work team was headed by Sergio and he reiterated what was to be performed, did perform, called and fixed problem areas to the decking when found during the job, and communicated the whole process through with Adam and myself. His team cleaned up after and ran magnet around the house to find nails that might have been missed. Started when he stated he would and finished when he stated he would finish. Very good quality of work! They removed wood decking that was soft/ damaged. Underlayment consisted of Water and Ice barrier in eaves and problem areas, synthetic underlayment across the roof (level) and overlapping per guidelines by the shingle company. Metal flashing at valleys, edge of house, and around pipes. Installation of drip edge around entire edge of house and matched the color of the trim. Detailed work with straight equal line of the shingles, straight valleys, and straight lines for the ridge caps and shingles. They even pay attention to detail by painting the boots around the pipes that exit the roof to match the color of the roof and trim. The workmanship was excellent, and I would expect that from a good roofing company. My expectations were met and far exceeded. Excellent job and my roof does not leak. Thanks J. Young read more

Holden Roofing installed our roof about 4 years ago, and not long after, we started having water come in through the porch area--an issue caused by poorly installed flashing. We reached out to them several times during that course of the years, but never got a response. Life got complicated a year ago (I was going through cancer treatment), so we put it off. Fast forward to this year, after some heavy rain, the leak got really bad. We called again and were told the issue was no longer under "warranty" and that the previous person that worked on our contract made false promises. Because he made false promises, he now doesn't work there, and they won't stand by what he said. They quoted us $1,800 to have a mason come fix it the flashing (because according to them it had to be done that way)--on a problem that started right after their work was completed. We ended up hiring a local roofer who fixed it for a few hundred dollars, as they never sent the contract they promised to send and we needed the job done. I called and spoke with their office manager (or the person that answers the phone), who said the owner would follow up with me directly. He never did. But she said they WONT PAY FOT IT. It's frustrating when a company doesn't stand behind their work or follow through on even a promised phone call. A simple acknowledgment or willingness to have a conversation would have gone a long way. read more

I chose Holden Roofing because of a family recommendation, and the professionalism and clarity that Mark Perez exhibited during the initial roof inspection sealed the deal. He explained the pricing and process for replacing my roof thoroughly, which made me feel confident in moving forward with them. However, my experience took a turn for the worse. At 2 a.m., the morning after the roof installation, I was woken up by water pouring through my hallway light fixture. I attempted to reach Mark and the emergency line but received no response. I managed the situation myself by turning the water line off, but no one from Holden showed up to my property until after 11 a.m. Prior to Marks arrival, we did have a phone conversation in which I was advised to hire a plumber. Several Holden representatives, who were not licensed plumbers, went into my attic and claimed that a poorly connected pipe--one that had never been a problem in my 7 years of living in the home--was the source of the issue. Just the day before, Mark had texted me saying he needed to return to the attic to reconnect a pipe, but he did not clarify which pipe or provide details. After discussions with both Mark Perez and his field supervisor, Adam Najar, I was told Holden would "make things right" by patching the interior damage and reimbursing me for the plumbing invoice. Mark later confirmed this verbally, specifying that I should send him the invoice and noting that Holden typically reimbursed via gift card. I requested a direct deduction from the invoice or reimbursement by check, to which he agreed. Fast forward to today, months later, and Holden is now denying the details of these conversations that took place. They are backtracking on their commitment to "make things right," and it's clear that they are not honoring their promises. I can't in good faith recommend Holden Roofing based on this experience. They have been dishonest and unprofessional in handling their mistakes. Save yourself the trouble and consider other options for your roof replacement needs. read more

Mr Gallegos and his Holden Roofing team as well as his Gutter installation team did everything promised /on time as well as dealing with the insurance claim..he walked through the entire process from beginning to end.. I would go back in the future to use them again if necessary. Highly recommended! read more

I hired Holden to put on a new roof that had hail damage. After setting a date I found I had to have the foundation repair that delayed the roof install. Nathan, who I dealt with at Holden, worked with me and delayed the roof for 2 1/2 months. Communication was excellent and the install was completed in one day. Roof looks amazing and I'm appreciative of them working with me after I found out I had other issues that needed to be handled first. I would hire them again without question. I did see the negative reviews here were with solicitation. I didn't have a problem with Holden with solicitation as I contacted them. I will say that solicitation in my area is terrible so much I put up a sign but it's largely ignored. A better sign to put up is No Trespassing which the police can enforce. Just for those who don't know, the Supreme Court ruled that in most cases soliciation is allowed and cannot be enforced except on the honor system by companies. Now, back to the review, Holden was excellent and I'm very happy with the work they performed. read more

Holden Roofing - Roofing Near Me - San Antonio, Texas

Sooooo helpful and great team of people. So many neighbors raved about their experience with them, and I heard horror stories with other companies. Glad I made the decision to go with Holden Roofing. read more

I had my roof replaced by Holden. The time and effort Sergio took to make sure my experiance was a good one, was amazing. I still talk about him and my experiance to friends and anyone else that talks about needing a roof. Thank you Holden roofing and Sergio Galvan. read more

Salesperson, Santiago Velazquez with Holden Roofing came soliciting to my door with a do not solicit sign on it. Asked Santiago velazquez to leave which he did not. he then argued with me that he was not soliciting and tried to leave his business card at my door. I again said no thank you and take the card with you but he refused. then left his card as litter and my door and left. don't do business with this horrible company. read more

These people will not stop coming to my door, despite my no soliciting sign, and a rule against soliciting in my gated neighborhood. I assume they do bad work too if they're desperate enough to knock on the same doors over and over again. read more

One of their solicitors twice came to my house today even after being told I had already had the roof replaced and telling her soliciting is not allowed in our gated community as posted at the gate. She became very belligerent with me, which is captured on my door camera; so if she's any indication of how this company acts I would not give them my business read more

Luis was efficient and quick to respond. Would recommend this company. read more

Holden Roofing team lead Adam Meyer did everything he said he would do. He sat down with me to explain exactly what to expect and when. He followed up with the crew several times during the replacement of my roof and met with me upon conclusion to insure that I was satisfied with the results. The crew did a good job of cleaning up at the end of each work day. They also did a good job at the end of the project. On a separate note, I had been denied by my insurance company to get a new roof several years back. Adam walked the roof with the insurance adjuster pointing out hail damage. Bottomline .. I was approved for my claim and thus got a new roof. In summary, I would recommend Adam and Holden Roofing. I was pleased with the project from start to finish! read more

Michael Francis led the team in my neighborhood. Excellent communication and service! Took care of all permits and dealing with the insurance company. Can't recommend them enough! read more

Ray and his crews were excellent. They showed up on time, delivered on their promises and completed re-roofing my whole house on budget. I'm really glad I ditched my first roofing company and switched to Holden. read more

Holden Roofing was excellent in helping me get my roof replaced and they did some extra work on the outside of my house as well! They were never late, and my representative Trey was always available for any questions I had --- either in person at my house or via phone/email. This process I was initially stressing out about went so smoothly and I was able to save money as well, thanks to Trey. Now my house looks 10x better than it did a month ago. Would definitely use again and would refer anybody to them. read more

Horrible. Our HOA and neighbors have repeatedly told this company we do not allow soliciting. They keep coming by over and over and over. Please respect the community and quit soliciting! read more

I am very happy with the job Holden did replacing my roof. Joseph explained to me exactly how the process would go and kept in touch the entire time. I was able to text him, day or night, and he was always quick to respond. He inspected the roof when the job was complete and sent me 17 pics he took while on my roof. Today he even sent someone over to power wash my driveway as the equipment used to deliver the materials had left tire marks. read more