I am giving Integrity Roofing 2 stars. The materials used were great. But the workers were like a bull in a china shop. And in dropping the heavy bundles of shingles on the roof I think they damaged them in the process. Several of the shingles installed had damage on the leading edges. When the old roof was being taken off a strip of metal fell down and hit my window. Fortunately it did not break it. In the process of removing the old roof the workers bent the metal flashing on my rain gutter on one of the inside corners. Several nails on the roof vent were not caulked. They gouged a hole in the side of my porch to install a portion of the roof. I had a strip of rain diverter at the edge of the roof where the a/c unit is that was not replaced and put back. I was told that no metal flashing was going to be used in the valley of the roof and after installation there is metal flashing exposed. They broke a branch on a bush in the front. There were several pink wrappers from the shingles left behind and twelve nails (and counting) I have picked up thus far. They left an oil stain in the driveway. Communication was non existent. And a day later is when they wanted to send a manager to do a walk through. I am still able to get up on the roof to find out what kind of poor workmanship was done. I can't imagine what other customers miss when they are not in a position to inspect their own roofs. One thing is true that the salesman told me when he initially came out. You never know what kind of work was done until years later when there is failure. I won't really know the quality of their workmanship until years later. With what is visible to me in their installation I wish I had gone with another company. read more

Gary from Integrity siding arrived at my home (on time) to inspect my siding which had some serious issues which I thought could be repaired. He took his time with the inspection and took a lot of pictures. When he was through, he told me that he could not make the repairs and explained to me what the builder had done incorrectly. I appreciate his advice, his honesty and the patience he displayed with my continuing to text him with all my questions. Thank you Gary for answering my questions with speed and relieving some of the stress I was feeling from having issues with a home that is only three years old. My review is based on excellent customer service! read more

This company was referred to us by a co worker. This says a lot about a company, they did a roof for her (coworker) parents. Keep up the good work and awesome customer service. So, I booked an appointment thru their website, they were quick to respond! Once confirmed, their field rep made location as promised. He took his time & checked our roof. He gave his professional opinion & explained that what I need is a different type of contractor. I just wanted to point that eventhou I didn't end up hiring them, they were quick & prompt to respond & do what they said would do. Nothing like the complaints on here, Thanks anyway Integrity. read more

They do good work and very good with communication. I would use them again. Replaced my roof and found a bad vent and didn't charge extra to replace. The little things mean a lot to me. Shows they go out of their way to make the customer happy. read more

If you want a cheap job done at a premium price then use Integrity. The work that was priced for me was not done and what was done was not very professional. I have two brand new gates that were all bent up from them climbing over them even after I told the office I did not want anyone climbing over my fence or gates. I had no communication during the entire job from start to finish. I have a hole in my eve with insulation hanging out of it that was not there before the job was done. I would highly not recommend Integrity Roofing to anyone I know or care about. I wouldn't trust them to fix a sandwich. read more

Integrity huh..Ohhh the IRONY!!!! My husband called to get an estimate for a roof replacement for a house that we had under contact. We needed a same day quote, and Integrity stated that they could accommodate us. They came out on a Friday afternoon, and didn't send us the quote. My husband called them, was given the direct number to the guy who was writing up the quote, left him a voicemail, and NEVER received a call back! Monday rolled around, we called again, and the guy was out of the office... So we were left empty handed yet again. Absolutely ridiculous! Tuesday morning, my husband called, demanding a refund, as they hadn't delivered on their promise. Magically an estimate was emailed to us, and they refused to give us our $350 back. Thanks to their lack of urgency and integrity, we will be going with another company who provided a more timely estimate. read more

Asked for a quote for a new roof, and they forgot to show up. Called back and they then came out. I also asked for a quote for repair, and they didn't bother. A month later when the Insurance company agreed to replace, I called Gary Fox and Martha. I asked for a quote. August 19, and I had not received anything. September 7 and I was told By Gary his wife was ill and he threw his back out and was waiting to see a doctor. I spoke with one of the owners Stephanie Suarez. She said they had mud on their face and dropped the ball. This roofing company has the name integrity and they have no Integrity at all. Customer service and honesty are the core to a successful business, integrity is a must when serving the public. This company has no integrity. read more

We just had our roof replaced and the work was amazing! It was done as promised in two days. Roofers cleaned up after themselves and worked from sunrise to sunset on both days. They even replaced some rotted wood they found on our roof and replaced our patio roof . No shoddy work here. Their name says it all...Integrity. It shows in the way they conduct business. Will be recommending to anyone who needs their roof replaced! Thank you guys! read more

We have been very pleased by the work performed by Integrity Roofing and Siding. Years ago we had roofing repairs made, and we felt that the company was honest and straightforward about what we did and did not need. Later, we had them inspect our roof for hail damage, and they determined we did not need to place a claim. Last year, when we knew we needed roof replacement, we called them for an estimate along with several other contractors. We were comfortable going with Integrity's offer, and we have been pleased with the results. We were even able to get more coverage from our insurance company than we expected. Communication has always been professional, timely, and helpful. When our daughter's roof needed repairs, we were confident with recommending Integrity Roofing to her. She and her husband said they would definitely use this company in the future. read more

i wanted An estimate for my siding and they came out the next day. it was ridiculously overpriced they wanted almost 18,000 for a siding job . they are crazy i guess the salesman needed his commission because he was crazy if he thought I was going to pay that much do not call this company they just want to overcharge you. read more

I called to set up an appointment to have someone come out and give me an estimate on replacing my roof on a Friday afternoon. I was told I would receive a call back by 5pm, I did not receive a call. I called back on Monday and spoke to an individual whom first answered the phone on speaker, so it was hard to hear her, then she kept placing me on hold after asking a series of questions. Finally after asking for a reason why I did not receive a call back Friday, she placed me on hold and Brandy gets on the phone. She was very rude and unprofessional, I asked to speak to the manager and she stated she was the manager. I asked to speak to someone other than her and she mentioned no one else was in the office. She would have Stephanie (the owner) call me back, I still have not received a call. read more

Pros from beginning to end. Chris (initial inspection) took the time to educate us about the process and all options without making us feel like novices (which we are). The crew cleaned all materials which isn't always the case with contractors but is always the case with Integrity (my wife loved that). My 40 year old home got an update that makes it look like new. We're thrilled with the result. read more

I could not be more happy with the entire process in dealing with Integrity Roofing. From our Sales person, Abel, to the Roofing team supervisor and crew, I was blown away by their level of professionalism, courtesy, honor and workmanship. This is a top notch company that does EVERYTHING they say they are going to do and when they say they are going to do it. read more

I am very tired of getting flyers and the solicitation of roofers and hail damage experts. I have posted a clearly visible "no soliciting" sign and found an integrity flyer tucked under it. This is disrespectful and just plain pisses me off. Some people just want to be left alone!! read more

Your roofing services are the best in the area, at least for me. Highly recommend Integrity Roofing & Siding - Roofing Company San Antonio TX to all. read more

I called Integrity Roofing sometime in July, 2016 for a bid. The secretary said I could not set up an appointment until I received permission from the insurance company to ensure that in fact there was hail damage to my roof. I did as she recommended since she would not let me speak to an estimator; as if I the homeowner does not know better and what is wrong with my roof. I made an appointment with the insurance adjuster to come out but by then the cold weather had set in. Now, that I have called Integrity Roofing again to try to schedule a bid the secretary is telling me I will have to wait until June or July to be scheduled for the work to be done. What a disappointment. If I had been given a bid early on as I had requested, I would not have missed out on scheduling sooner. I guess I have to try to find someone else now. read more

Couldn't be happier with the service the customer service the house looks fantastic. I had siding, roof, and windows done. All the employees were professional and did a great job! Thank you! read more

My husband and I are fully satisfied with our new roof. What a great job. Abel Perez, our estimator, did a fabulous job of guiding us through the process of selecting a roof and new sky lights. He is much more than an estimator. We got some great upgrades at a minimal cost. Highly recommend Integrity. The only negative is we had to wait 6 mos to get a roof. They were so backlogged with other jobs because of hail storms. Definitely worth the wait!!!! read more

Honest, thorough, excellent communication, very clean work site and personalized follow-up.

Had roof damage after two hail storms here in SA. I had 8 "SALESMEN" come to my door and ran all of them off. One guy wanted me to sign a COMPLETELY BLANK contract for my roof. Yea, sure. Showed him the door. I searched BBB (another JOKE) and Yelp. Then went to the internet and other pages. I found INTEGRITY and saw they have been here in SA for years. I called them and they sent out Bob B. and he didn't provide any contracts or estimates. Good first step. He got on the roof, measure it, climbed down and said it would take him a few days to get the numbers. 3 days later he called and said estimate, copy of contract was in my email. There it all was. I studied it and all was very close to my insurance company estimate. I called him, he came over, we both signed contract. Keep in mind, 10 other houses in this neighborhood had bad roofs. So, tough news was it would be October before he could get to us with all the work they had. I said OK. Well, 10/17 they called and said material is being delivered tomorrow and we will start work the day after. Material showed up, roofers showed up the day after and in 2 days, all was stripped and replaced! And roof looks Great! Lines parallel, angles sharp and all inline. Professional job. Eddie called and asked if I want to walk the roof with him for inspection. I didn't need to. He showed up yesterday with my 10 YEAR craftsmanship guarantee and my 30 Year material guarantee. I am happy and glad I waited the 90 days or so for the fellas to work through their back log. I guess that says something about them as a company. They could have 'hired' some 'guys' to work and reduce the back log but they just kept plugging away with the roofers they keep on staff. The quality shows. Now, don't get me wrong..they were not the cheapest nor the most expensive. But, IMO, I got what I paid for and a great guarantee with a company that will be here in 5, 10, 20 years. And, I had two neighbors give a 'company' $3k and $4k before any material or work was done. Guess what? No more company and they are out the advance payment. And, one neighbor had a 'bunch of guys I heard of' do his roof, yes at about 1/2 the price I paid, and, well...No craftsmanship guarantee and no material guarantee and, IMO, the roof shingles are all on crooked lines. Good Luck getting it fixed if it leaks. Guys with Integrity did a great clean up and I was happy to pay for what I got. I recommend Integrity in San Antonio 100%. Please, lastly, keep in mind, after TWO HAIL Storms in San Antonio...these guys and girls are BUZY. And, they are patient, courteous, and professional. They just don't 'staff up' with a bunch of knuckleheads in a HIGH WORK period and work down the backlog and then have 'knucklehead quality' problems. They stick to what they have and what they know. Again, 100% recommendation. read more