I contacted this agent to look at a home that was listed on their website. The woman I spoke with agreed to meet me at the home at a specified time. I arrived at the home 10 minutes before the appointed time. I waited 20 minutes and no one showed up. I phoned the agent I spoke with and she didn't answer. I then phone Ms. Holden's office as her number was listed on the sign in front of the house. I spoke with Ms. Holden who assured me the agent was on her way. I waited another 10 when the original agent phoned saying that another agent in the office was supposed to show me the house and she thought she was on the way. I waited longer, no one showed up. I tried phoning Ms. Holden again with no answer. I had driven 1 hour to look at this home and waited 1 hour for someone to show it to me. Nothing! The next day I phoned a competing agent and asked her to show me the house. I was able to see it through her. Ms. Holden has since been extremely rude to my agent. Not returning phone calls, saying she didn't receive emails, messages, etc. I'm sure she is angry that she is losing a good portion of her commission, but when you give poor quality, you get paid less! I would not recommend this agent if you are looking for a home!! read more