I bought a Viking spa last summer at the OFallon Illinois store and love it! High quality made in…read moreUSA for fair price.Loaded with powerful jets that are in the right spot for my back and neck.Shout out to Jordan and all the customer service guys.

Worst service ever!! Installers were totally incompetent. Pool was installed 3 years ago. Within…read moredays of installation we found a sharp object sticking up from the ground and into the liner. We contacted Watson's and they sent out a service technician. It was determined the sharp object was a rock and had punctured the liner. They patched the liner. Now 2 years later the patch has come off. Watson's refuses to fix stating their patches are only good for a year. They also stated the installer has since been terminated due to poor installations, yet Watson's will not acknowledge any responsibility. Beware, they will not stand behind their installations.

I love Old Time Pottery! Anything for the home they have it in this massive warehouse space! I love…read moreto go here for seasonal home decor, rugs, bathroom towels and shower curtains, kitchen supplies, vases, glassware, the list is endless! They have great prices on items and their Christmas section can't be missed! Always the first place I visit for Christmas decorations!

I just went in to check out the holiday decorations but found some great deals on outdoor furniture…read moreand large floors. They are low on staff but I was able to find someone to help and they were very helpful.

Came out to repair our commercial fireplace and was paid cash. Less than 24 hours later it wasn't…read moreworking again and they wouldn't come out for another 2 weeks. The day they were supposed to come out they no showed and called at the end of the day to reschedule another week out and stated we were "lucky" they were servicing us at all because over 17 years ago a former company and former ownership didn't pay a bill. When we contacted Hearthside to inform them we did not want to do business with them anymore and we wanted a refund for the service call that did not repair anything, we were told to "F" off by the owner.

I recommend this business! We had an issue with a new unit they installed and they took care of it…read morewithout any questions, works fine now. I was very pleased with their customer service.

Menards is someplace that I could walk in with only one thing and always walk out with a cart full…read moreof stuff that I had no intention on buying!

The turkey shaped female manager needs an attitude adjustment quickly!! She has had a bad attitude…read morethe couple of years I've shopped here. I will not be coming back after this last situation for sure!! Home depot or Lowes will see my money from now on.

This small business merchant carries quality dog food and some unexpected gift items and greeting…read morecards. The owner is very pleasant and helpful. The value is supporting and shopping local. Worth it to have someone to answer questions. Great shopping experience.

I needed a plant that the bigger stores don't carry, but found it right away and at a fair price at…read moreMaryville Feed & Home. They also have gifts inside (like hummingbird feeders) that are better quality and more interesting than what you typically find at big box stores. Very glad to have a local small business like this nearby.

When I came into the store during their half price sale, I found the prices to be inflated. One…read moreexample is Stickley Harvey Ellis 26 inch table. If you go to Stickley.com the list price is 2977 when you look on the list price given by MUELLER they inflate that price by 56% and have it marked as $5299.99. There are laws in Illinois that protect consumers from prices that are inflated to deceive if customers into believing they're getting a greater discount on a sale According to Illinois administrative code retail advertisement rule title 14 sub section 470.240 this prohibits, false or deceptive advertisement and pricing practices. Even though the sales person, Clark, stated there was a state law prohibiting them from inflating the list price they do it anyway. I absolutely understand why people want to support local businesses, but buyers beware. If there's something you're interested in check out the prices from the manufacturer be certain that you're not falling to deceptive advertisement practices like I almost got caught in today. When I pointed this out to the sales person, he stated well they need to make money too. Mueller do better.

Mueller Furniture had always been a highly respected local business. However, "Honest John"…read more(Founder - 1927), Roland, Les and Lynwood Mueller, former owners of Mueller Furniture, must be quite disturbed to learn how poorly the business is being operated by Mark Mueller. ​We have heard of numerous complaints about poor customer service and employee dissatisfaction since Mark took over the business in 2022. We experienced extremely poor customer service recently when we purchased an expensive sofa and love seat from Mueller Furniture which was determined to be "defective" by one of Mark's own employees after it was delivered to our home. Mark, however, personally refused to accept return of the defective furniture and issue a refund. We now have to purchase other furniture for our home after we donate the defective Mueller furniture to a charity. ​We recommend that no one purchase furniture from Mueller Furniture.

Bought a swing from this place and called back to ask about the springs that we need to use to hang…read morefrom the ceiling and they didn't have a clue what type, what size, etc. Very disappointing that this company but doesn't know anything about the hardware part of hanging it.

very rude customer service. as a younger couple we're were over looked and no one helped us. there…read morewas nobody even there. very disappointed.

I as well wish that I could give this establishment zero stars.But unfortunately that is not an…read moreoption. It is very, very sad to me that in the day when we works so hard for money, that doesn't go very far at all and then to choose to spend it with this establishment and then be treated with such total and gross disrespect does not make any sense at all. If I were as evil as the manager was to me. I would say, I hope this business goes out of business.But that would put a lot of people out of work, and that would not be good. I manage an establishment with 20 employees and if I ever heard one of my employees talk to any customer or not make it right for any customer. I would unfortunately have to do some corrective action in a possible separation. To employ somebody who literally talks to People with blatant disrespect, literally waiting until you close your mouth so they can jump on top of you has to have the last word unwilling to do absolutely anything to help you is absolutely ridiculous. I will never in my lifetime. Go back to the store and anybody that I know that wants to buy furniture. I will make sure that they stay far far. Far away from this store. I will also be trying to see what I can do to seek some. Type of legal action. Because none of the things that I was told after purchase and receiving damaged furniture was disclosed to me at the time of sale or during my shopping experience. However, the sales guy was great. Unfortunately, like a previous reviewer, said, once you sign the papers, it's no longer an issue for them. Never again.You got me once, but you won't get me twice.

Ashley was great. We have shopped here a couple times and the first time, another salesman would…read morenot leave us alone the whole time which was very frustrating for us. The second visit, we got Ashley who greeted us, was very professional and made clear he would respect our privacy but also check in periodically. I'm not one to complain but it is very frustrating being a young couple in our 20s, going to spend thousands and get treated like we are kids. I get that we are young, but to assume that we are oblivious to information such as a card balance, how much the "monthly payment" is and to repeatedly not listen to what we wish to not add on to our purchase.

They have ZERO cell reception in the building. I can't call or text anywhere. Horrible when you…read moredon't know where family is in the store not to mention trying to transfer funds with a debit card. Plus, I have ATT which is what they sell at their location. I will not shop here again!!

Shout out to the super awesome lady -- I think her name is Pat or Pam (white lady with long gray…read morehair). She helped me save so much by using the Target Circle app during the holidays. SHE IS AWESOME. GIVE HER ALL OF THE RAISES!!!