We are still in the process of selling our home and Dan has gone over and above from the beginning…read more Dan is professional, super helpful and involved in every step of the way. We highly recommend him.

Dan is the best! We had another realtor before him that dropped the ball for us and then we found…read moreDan, thank goodness! He was extremely quick to respond anytime we reached out with questions, and is very knowledgeable about everything! He helped us get the house we wanted and also walked us through the entire process on fixing up and selling our house. We ended up getting 14 offers on our house, it sold for 20% above asking, and closed 2 weeks after we sold it! I will recommend Dan to anyone in St. Louis looking to buy or sell a house. Not only that, but he's just a really nice person and a pleasure to work with. When it's time to move again, we already know who we're calling :).

I can say overall my apartment is what I need. I appreciate the all inclusive bills and my own…read morewasher and dryer. When it comes to my experience with the office staff majority of them are friendly and helpful. My only gripe is that on at least two occasions I had mail at the office for at least two days a piece and was never notified that it was there (although the claim is that tenants are suppose to receive a call if they have packages waiting). When it comes to maintenance I have yet to have a positive experience. Due to this I've requested that I be called prior to their arrival and that we arrange for them to come when I am home. The calling ahead of time has been spotty, I can say the last time they came I was called; but the two times prior I was not. I have come home to my kitchen being covered in paint dust, my trash can being dirtied by paint, shoes on my counter, a flooded muddied bathroom, soaked rugs placed on dry rugs, my items moved from an area unrelated to the problem area etc. I have lived in many places and know it is best to stay professional and polite or things will progress to hell. I am actually a pretty pleasant person, but I have finally lost my patience. If I have any more issues with maintenance for the remainder of my lease (nearly a yr left) I will definitely not resign my lease for the following year. Overall id rate this property at a 3 (more of a 3.5 for location and amenities, and office staff, but due to the above description I have to say 3).

If I could give zero stars I would, but here we are…read more I rented from this company in the Chouteau Lofts Apts for 4 years. In the beginning it was actually great. Management was responsive and timely with things like maintenance requests. They raised my rent every year $25/month and claimed this was for maintenance. They also entered my apartment multiple times per year to do "preventative maintenance". Over the years it became impossible to even get regular needed maintenance. I had multiple instances of my air conditioning going out and people not wanting to come repair it or leave a window unit not attached to the windows. Fast forward to me moving out. I moved because of my job, but likely wouldn't have stayed in this apartment as it was getting more expensive and there was no maintenance done to upkeep it. I moved out on 6/9, I was told I'd receive a prorated refund for the rest of June's rent. Instead it took multiple phone calls and emails over several weeks for me to receive a check for $175 that was nowhere close to the $600+ it should have been. Effectively I was lied to, stolen from, or both. I also only received $30 of my security deposit refund. Large deductions were for things like the blinds, which I was told on several of those "preventative maintenance" visits that they were measuring and going to install new ones. The icing on the cake is them charging me $120 of my security deposit to paint the ceilings. The only thing wrong with the ceiling was due to their own shoddy work. A couple years into my lease an upstairs neighbor drilled into the wall hitting a pipe causing water damage in my apartment below. Instead of repainting the whole ceiling they repainted only patches of what was damaged. Clearly they can't rent the apartment with an unfinished paint job of the ceiling and I get to pick up the tab. Tl;dr: This company will lie to you, charge you extra money for no reason and provide a subpar living experience. All while lacking basic communication skills.

To update my review: my realtor toured this property on April 18 and reported a natural gas smell…read more The owner claimed the fire department had checked and found no leak, but the fire department later stated they had no record of any such visit. We moved across the country on June 4, six weeks after reporting the issue, and the gas leak was still ongoing. A contractor later told us the levels were severe enough that we were fortunate a major incident had not occurred. The owner's contractor also improperly replaced the gas line with an undersized one, according to Spire, and I was the person contacting Spire throughout the process. They let me know that the pipe the contractor replaced was 1/4th inch too small and could lead to carbon monoxide or gas buildup in the lines. During the nine months we lived there, two additional gas leaks occurred in other areas of the system. After spending over $10,000 to move and paying rent for May while the house sat vacant, Stephanie Olsen told me over the phone that "this isn't working out" and that we would need to find another place if we continued being "ungrateful." We ultimately moved out early after 10 months, and paid April 2026 rent while the property was vacant and we were in a new rental. The house itself had numerous issues: filthy vents filled with years of dust and mold, insect infestations (basement had roaches, beetles and grasshoppers) requiring extermination, and a failing sump pump system with drain flies that contributed to a very strong basement odor. The home was at times uninhabitable due to the gas smell, causing headaches and dizziness for both me and my Mom, and we paid out of pocket for hotel stays. This experience was emotionally and financially exhausting. After being threatened with eviction, do you really think I felt comfortable reporting every issue with the house? Of course not. So we financially covered multiple issues due to fear of retaliation.

They charge for cleaning a house that was cleaned on move out along with the carpets! They never…read morerepair anything, just ignore you! The actual property owner never will spend a penny on anything! Take lots of pictures a before you move in if you are dumb enough to rent from them. They are ruining the rental market in St Louis along with all of the foreigner's that are short term investing and sending the profits back to there country of origin!

Do not rent from these people. They are extremely unprofessional and RUDE. I was renting an…read moreapartment with my boyfriend at the time and another roommate. The place was spacious but you can tell it was poor quality. The doors kept getting stuck, there was a huge leak in the ceiling our first week, and the neighbors are extremely loud. A few months into the lease, my ex and I broke up and we discussed our options of having him and the roommate take over the lease. Julie Rowe, our leasing agent, absolutely freaked out on me saying that she could not believe this was happening and that she had never had a tenant ask to move out and be taken off the lease before. I find this hard to believe as she seems to have been in the business for many years. I understand that it's quite inconvenient for a tenant to move out, but Julie was the most unprofessional person I have ever had the displeasure of working with. Julie asked inappropriate questions about my relationship, and suggested we just 'work things out'. I was in disbelief at the audacity for her to place her opinion on my relationship and my comfort level of living in such a terrible situation. After making my case with her, she allowed my two roommates to reapply for the apartment so they could qualify to take over the lease. After a few days she emailed me to say she would allow it and I felt temporary relief that I could finally move out and secure a much more comfortable living space away from the tense environment I shared with an EX. However, that did not happen. Julie lacks proper communication and empathy. I drafted an amendment to remove me from the lease so that my ex and our roommate could take it over, and I applied for a new apartment. Julie, again, freaked out on me and sent me a truly nasty email saying she wouldn't let me off the lease even though she had previously approved it. The apartment I had applied for was not going to allow me to live there while on another lease, but after I showed them the emails from Julie and how difficult she is to work with, they understood my situation and approved me with a cosigner. Again, I understand that tenants should definitely try and finish out their lease, but unfortunately life does NOT always go according to plan and things do change. This company has no sense of empathy or willingness to understand complicated situations nor are they helpful in any way. I suggest NEVER renting from these people unless you want to be belittled.

Just only good reviews, particularly kudos to Julie Rowe. I have rented from Failoni Consultants…read morefor over 3 years and have been consistently pleased and satisfied with my relationship as a renter. Any concerns have been addressed and rectified in a timely manner. They are professional and also quite gracious regarding my needs. They work with you on any issues that might arise as a renter. I have only the highest level of praise for them.

I currently live in the Temtor loft building. The apartments are nice overall , but the windows are…read moreso poor. I've been struggling with mold since I moved in last year and high electric bills because the windows have a hugThis is mold I clean off ONE window today at my unit . St. Louis real estate has lied about a window project that never happened. I've had two friends that lived in my building before with the SAME ISSUES . They think me running a humidifier will fix the problem but in reality they need to stop being cheap and purchase NEW windows for this guiding .i never refuse maintenance . I told them I cleaned the mold up for now and I'm not running a humidifier if they will not cover it in my bill. Do not let them fool you.

In addition to dealing with the constant crowds from the brewery downstairs, constant flooding in…read morethe basement, and issues with the fob not working during the winter...Temtor Lofts has issues with there windows. You will constantly have mildew and mold in your apartment. They always say they are working on the issue, but never tell you what is the issue. I am moving because I keep having health issues with me and both of my children. The amount of water that accumulates each day is beyond anything you could imagine. Also, your electric bill will be high because of the air that comes through the windows.

Have no AC during a heat advisory, and emergency maintance has yet to reach out to me, although I…read moreput in the request nearly twenty four hours ago and have called the emergency hotline six times.

Great property management and restoration company. Very easy to work with and responds in a timely…read moremanner to all maintenance issues. They utilize a tenant portal so you can easily pay rents or request service without ever leaving your home!!!

I reached out to Tamika on extremely short notice on a recent trip back to St. Louis. She got back…read moreto me immediately and set up a house tour for us the very next day. I could not be more pleased with Tamika and Stacy and I am looking forward to continuing to work with them. I'll update this review as my experience continues.

Tamika is fantastic! We loved working with her. She and her team go above and beyond to help you…read morefind your dream home. We like the Redfin system, no pressure and lets you set your own tours. Tamika was patient and encouraging in our long home search (we had a deal fall through and were a bit picky). Once we did find the home for us Tamika worked hard to quickly get our contracts done right and to the sellers agent as soon as possible. Tamika never seems to stop working and is great at communication. She went through a lot for us and we would highly recommend her.