BEWARE of boarding at the Alpha-K9 facility. We boarded our cat, Bernadette, for four nights in…read moreOctober 2022. When we returned, we were told SHE WAS MISSING! We could have left her at home, but we made the decision to board her TO BE SURE SHE WOULD BE SAFE. Not only was Bernadette lost, possibly never to be in our home and part of our lives again, but she was lost ten miles from home. Bernadette is part of our family so we were devastated. The cat cages at Alpha-K9 are made of plywood and hardware cloth which are enclosed inside a secondary "building". Bernadette escaped her cage by pushing through its rotted plywood. She then escaped through holes in the secondary housing. The people at Alpha-K9 are nice, but the cat boarding facility is of substandard construction and is inadequate to safely board felines. Alpha-K9's owner, claimed they had recently worked to improve the cat boarding area before our cat escaped. She also claimed that they had never lost a cat before. As we spoke with neighbors of Alpha-K9, one individual told us of a cat previously gone missing from the facility. During the time spent searching, we realized mosquitoes are terrible at the facility. The presence of mosquitoes put your pet at risk of mosquito borne disease such as heartworms. We searched the ten mile area for twelve days. Hope faded with each passing day, but we were fortunate and on day twelve, we found her hiding in the grass on a neighboring property. She was thin, dehydrated, and traumatized but we were reunited. Be forewarned of boarding at Alpha-K9. **in response to Laurels comment. Laurel, our cat Bernadette is extremely friendly and during her first stay with you was apprehensive as it was her first time being boarded. We explained that to you prior to bringing her the second time. Bernadette is not a wild animal, the rotten wood seemed to be the real issue. How unfortunate you can't acknowledge your shortcomings. So far as our inspection of your facilities goes, I would recommend anyone choosing to use Alpha-K-9 do an "extreme review" as obviously the cursory review we did did not expose rotted wood and substandard secondary containment fencing. Regarding your interpretation of what kind of cats you choose to board. I recommend you don't board cats. That's your choice, we are just sharing our experience so other folks don't suffer the same as we did.

We left our puppy with them overnight and it's such a relief to know he was in good hands! Everyone…read morethere is so so sweet and kindhearted. It's hard work running a kennel but you wouldn't know it with all the smiles on the girl's faces there! Plus they send photos & video updates so you can see your pet settling in. The grounds are well maintained and there are plenty of other dogs to help socialize our pup and keep him company overnight. There's no place like home, but Alpha K-9 is a paradise vacation for any pet! Thanks girls! We'll be using you again and again in the future!

Stopped by to see the animals. I give rainbow friends a lot of credit for helping so many pets…read more I don't understand how people who have rude comments talk bad and yet don't donate to help? They're doing the best they can. Be helpful instead of judgmental. Thank you.

If you are looking for a place to adopt a dog, give these guys a visit. This is a place that needs…read moredonations and support from the community. This is what you call people who are trying to find homes for their fur babies. Instead of going to Hawaii Humabe Society, give these guys a call. They gave great big dogs that need to find great homes. If you need a place to volunteer your time here If you would like to donate to a great adoption shelter, these guys could really use the donations more than others' adoptions shelters I've visited in hilo. Tell them Dee and Moke RKT referred you, hahahaha!!! Don't be discouraged......the people here are very nice, and they really try to match you with a dog that matches your vibes!!! Cammile, Vivian, and the owner really made us feel welcome! We got to meet akana , and my husband named him ehu and will be fostering him for a couple of weeks and hope to adopt. We hope he gets along with our other fur babies to speed and smooth the process !

So grateful for Dr. Mina and his staff for the care they gave to our dog who was sick and not…read moreeating. Dr. Mina came in the office on his only day off to treat him. Our dog was able to come home the same day and is on his way to recovery thanks to this great clinic!

#1 Veterinary code of ethics is to do what you can to keep the animal comfortable and less…read morestressed. This means allowing pets owner to be with and comfort a dying animal especially. I was denied that and my best friend and companion suffered over 5 hours in back without my loving attention. When I was allowed back. I was told "she was waiting for you..." then she died a horrible not peaceful by any means death as she struggled with every breath and her tongue flopped out in my hand before she was euthanized. Zero compassion from this doctor. ZERO.

They don't get back to you when you fill out an application to adopt a dog. They don't acknowledge…read moreyou at all, even to say we got your app, the dog was adopted by the time you applied, etc. I'm currently looking at Action for Animals and the Humane Society. So disappointed.

I walked into Petco looking for some fish for my pond . The aquariums at the time was out of many…read morefishes I was looking for. A staff member asked if I needed help and was very friendly and told me about the recent sale and that's why didn't have a larger selection. I did select about 12 fishes and his customer service was excellent. I should have gotten his name to give him proper credit on this form. I will be checking in again to see the selection of fish again in a few weeks. I've noticed a few places sell aquarium fish from home and will also check on them.

Robert must've been having a bad day...no hello or thank you! Acted like we weren't even there…read morestanding at his register. Usually get good service or at least a thank you considering the amount of money we spend in this store. Disappointing visit today.

This time we left two kitties with them. They both had a great staycation while we were off on our…read morevacation without a worry. Madam's Cathouse is located in the Mountain View area and worth the drive. We're from Hilo so it's like an adventure taking and retrieving our fur babies. I highly recommend this establishment for housing your cats. They get the best of care with no dogs barking like you'd hear in a kennel setting!

Sharon's place is a perrrrrfect place to take you feline baby when your traveling away from home!read more