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Hoka

2.9 (69 reviews)
Open 10:00 am - 7:00 pm

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Reviews With Photos

Guy K.

In A Nutshell: -I came here for some new Hoka's specifically trail shoes. -I had some high hopes for this store since it was located in Melrose & it's large size. -I was a little disappointed w/ the selection. -There didn't seem to be a lot of choices for a store of this size. -The layout of the shoes wasn't ideal either w/ it being hard to figure out the men's & women's shoes from each other. -There also didn't seem to be a lot of men's apparel either. Overall, I did find some nice trail shoes to add to my collection, but I would suggest the management to re-organize their store layout to make it easier to navigate & offer more choices of shoes.

Lazy employees
Joe P.

How do you say incompetent? Seems they have no training at all whatsoever and they can't tell the difference between an M and an L Don't bother unless you wanna get totally frustrated and people here are just too lazy.

Storefront
Cynthia P.

Went here on a Saturday afternoon to try on and buy some hiking shoes. Although I don't think I was greeted either when I entered, like other reviewers mentioned, I still had a good experience. When we were able to flag down the sales associate, she was all smiles and very helpful scanning our feet and bringing us various styles and sizes. The foot scanner was really cool. It told me what kind of arches I had, how wide my feet were and a size suggestion. The results were less accurate for my husband but I thought it was a good starting point. They have little panty hose socks you can use if you forgot to bring your own socks but I recommend bringing your athletic/hiking socks for proper sizing. 30 day return policy. I'm gonna wear mine as often as I can to be sure these are the right shoes to bring on my trip. Hopefully I don't have to go back to return them! Parking SUCKS. Some meters available on the main street and permits needed in the residential area. I parked in a residential area where they allowed SOME non permit parking in one section of it but it's only on one side of the street, so be sure to carefully check the parking signs.

John C.

Big Hoka fan, and thought I'd stop by for a glance. Fell in love with these shoes, but unfortunately they didn't have my size! The associate helped me and was very thorough. Very small store and I can see it getting crowded, but it was a great store!

We purchased two pairs if the Bondi 8. What a comfy shoe!!!
Ismael C.

Great team members like Outlaw and Nina make it so worth shopping here. Hoka is great quality, without a doubt. I've bought 3 pairs from this location the last week because the team working the floor is so knowledgeable and pleasant. I will say that parking sucks on that area but Nina and Outlaw are so good at what they do that the 5 Star Review is really for their effort. I will be back! Thanks!!

Men's Carbon X 2

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1 month ago

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5 months ago

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11 months ago

nice people, good service. could use more workers so wait isn't as long. parking was $15.

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2 years ago

Outlaw provided fantastic customer service. He was a great representative for the brand.

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Review Highlights - Hoka

i have to shed some light on Outlaw, our shoe expert, on going above and beyond; as he hunted for a specific shoe i've had my eyes on.

Mentioned in 4 reviews

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