1. Hoffman Estates Family Dentistry

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Hoffman Estates, IL

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Hoffman Estates Family Dentistry

3.7 (3 reviews)
Open • 9:00 am - 6:00 pm

Services - Hoffman Estates Family Dentistry

Cavity treatment

Dental exams

Tooth filling replacement or repair

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William J. Becker, DDS

William J. Becker, DDS

1.3(3 reviews)
2.9 mi

This is the dentist I use to attend to as a teenager. At first, they were nice. He and his staff…read moreasked questions about my school, hobbies, etc. Basically, they made a nervous teenager comfortable. But after a while, I noticed the staff and Dr. Becker became increasingly passive aggressive and rude. When I was getting work done on my teeth, I didn't feel he was patient or empathetic with me. I didn't enjoy going here after a year or so. That's why I don't go back. We were also informed that our dental plan was accepted, only later being informed it was not accepted, leaving us with a huge bill. That was a major error in communication.

Dr William Becker DDS / orthodontist.. has a beautiful office with the latest and the greatest…read moreequipment. I first noticed the staff had a large turnover. I really connected with a couple of ladies and then they were gone. Then a couple more left. Odd.... I really liked the original staff that he had when I started. Every time I had a visit I was told I needed more work. He said I absolutely needed to replace my crowns. So I did. That was thousands. He tried very hard to convince me to do cosmetic work. He actually bullied me. I finally told him in no uncertain terms it was not going to happen. He did get away with "showing me" what it would be like and charging me for the pictures and X-rays to provide that scenario. I felt that was the last straw so I paid and decided to look for another dentist. Unfortunately it took Thousands of dollars for me to figure it out. I made a appt with my friends dentist.. I did not tell him anything about Dr.William Becker DDS. . He did a full work up and found there was no work to be done. I then told him my story. He showed me the xrays so I could see my for myself. Nothing, nothing. How could that be? His wife did regular Business with me. She seemed like a honest person. I was always honest and fair with my dealings with her. I never expected something like this. As we know, u can't see what they see. Even when they show u the X-ray you do not see it the same way. The new dentist called for my records.. they refused. Well Mrs. Dr. William Becker refused. I was really surprised. I never saw this coming. I would give a rating of negative stars but it's not possible. I hope people read this and are very leery.

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William J. Becker, DDS
William J. Becker, DDS
William J. Becker, DDS

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Gentle Dental Spa - Dr. Jacqueline Niro-Kraemer

Gentle Dental Spa

3.0(24 reviews)
0.3 mi
Offers payment plans
Available by appointment

I decided to move my dental care to Gentle Dental, after my wife and daughter started receiving…read morecare 2021, after it was determined by my previous dentist that I needed further orthodontic care. So far they have expertly provided cleaning, orthodontic, and other services, such as mouth guards. The office staff are friendly and professional. The office and building is modern and well kept. As a bonus, Starbucks and Dunkin Donuts are next door, if one wants a beverage after receiving care. Overall, I would highly recommend this service.

I have been going here 3 years for cleanings. I only ask that they verify with my insurance "what…read moreis and what isn't covered. My last visit they billed me $348. (which I called and complained about and was mysteriously changed to $138). I called my insurance and they told me that this dentist isn't using the correct cleaning code of #1110. I called them to submit the correct code to my dentist. Tina is who I spoke to and she informed me that this isn't a "cleaning" although I made it clear that is the only reason I even go there. They are in network and cleaning is covered. She refuses to contact my insurance company to have the matter straightened out. STAY CLEAR OF THIS PLACE. THEY BAIT AND SWITCH WITHOUT APPROVAL AND REFUSE TO CORRECT WHAT I CONSDER THEIR PROBLEM. Contact the insurance company and straighten it out. Very unprofessional and all I got was "your insurance paid it in the past" which leads me to believe they are somehow billing something other than a cleaning which is why I went there in the first place. Just bill what they can and get it sorted out later.

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Gentle Dental Spa - Gentle Dental Spa Staff

Gentle Dental Spa Staff

Gentle Dental Spa - Reception Area

Reception Area

Gentle Dental Spa - Operatory

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Operatory

Hoffman Estates Family Dentistry - generaldentistry - Updated October 2026

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