I am always treated respectfully and on time at Hoehn's Honda ! The work needed is always fully explained to me before they proceed....also the pricing! They tell me how long it is going to take and stick to that time. No matter how many other customers are there I always am treated as the only one! They also provide comfy waiting area, coffee , snacks and rides if needed. I have never had to return to them with any problem with their work in over 20 years. read more

Polite, friendly, clean store. Greeted by all staff who walked by and especially service writer and the man (David) at the desk, very courteous. Thank you for offering the U er service. Excellent service from Hoehn Carlsbad!!! Patti Anderson read more

From the minute I drive up to leaving after my car is serviced I have never had a bad experience here. Always 5 stars!

Big shout out to Hugh Stewart . Him and the team of Hoehn Honda Carlsbad really made it happen for us. 5/5 and highly recommend . Veteran and active duty friendly. The customer service is amazing , Hugh made the whole process smooth easy and memorable. read more

Hoehn Honda - New HRV off the lot - Car Dealers Near Me - Carlsbad, California

Very responsive, good communication, very good shuttle service using Uber, which they paid for. (David) was my service advisor and he was excellent. read more

Hoehn Honda - 2022 Honda Insight - Car Dealers Near Me - Carlsbad, California

I've been going to this location for years and they have the best customer service. Thank you for making my car experience easy and seamless. Shout to to Jesse, David, and Steve that have been helping me and answering all my questions with no hesitation and letting me know the best route to maintain/fix my 2014 Honda Civic! read more

Name change to Alonso Honda. Dude Rocks !! He so customer focused, pays attention to the details and treats you like you want to be treated. Best dealership in North County. read more

Some dealerships seem more focused on upselling than genuinely helping customers, and unfortunately, my recent experience reflected that. I scheduled a service appointment for my Honda CR-V and was told any time was available--which felt unusual, considering how busy and popular this area usually is. That alone made me a bit skeptical. When I arrived, I was quoted two different prices for the same basic service--an oil change and tire rotation: $150 by the receptionist and $190 by the technician. That kind of inconsistency is frustrating and makes it hard to trust what you're being told. To add to the confusion, we arrived right at 7:00 AM when the service center opened, only to be told it would be a 90-minute wait because the technicians "had to get ready." If customer time and transparency are priorities, experiences like this shouldn't happen! read more

Totally professional dealership from start to finish. Despite some confusion and misunderstanding on my part, not the dealership, they maintained a true 5 star level of understanding and consideration. We are in love with our 2026 CRV Hybrid and this dealership made it possible for us. I would give 10 stars if possible. read more

I recently had the pleasure of purchasing a car at Hoehn Honda in Carlsbad, and I couldn't be more satisfied with the entire experience. A huge shoutout to my sales associate, Otto, and his team for being incredibly accommodating and professional. Otto was attentive to all my needs and made sure to explain every detail about the car, the pricing, and the financing options. He and his team were transparent throughout the entire process, answering every question I had without hesitation. It really felt like I was in good hands the whole time. I also felt like I got a great deal. No pressure, no gimmicks--just a fair and honest approach to pricing. I left the dealership feeling confident and happy with my purchase. I highly recommend Hoehn Honda to anyone looking for a positive and stress-free car-buying experience. Otto and the team truly made the difference! I recently had the pleasure of purchasing a car at Hoehn Honda in Carlsbad, and I couldn't be more satisfied with the entire experience. A huge shoutout to my sales associate, Otto, and his team for being incredibly accommodating and professional. Otto was attentive to all my needs and made sure to explain every detail about the car, the pricing, and the financing options. He and his team were transparent throughout the entire process, answering every question I had without hesitation. It really felt like I was in good hands the whole time. I also felt like I got a great deal. No pressure, no gimmicks--just a fair and honest approach to pricing. I left the dealership feeling confident and happy with my purchase. I highly recommend Hoehn Honda to anyone looking for a positive and stress-free car-buying experience. Otto and the team truly made the difference! read more

Hoehn Honda - Otto and I with my new Prologue EX. - Car Dealers Near Me - Carlsbad, California

When one car door closes, another one opens! I'd recently had my car stolen and was in need of a new vehicle. Within hours of the news, my sister, brother-in-law, and father quickly started helping my search by making calls to their dealer contacts. This all lead me to Hoehn Honda in Carlsbad and my Hoehn Heros, Shane Wetzel and their finance team. This young gun worked with me in a way that was cool and collected. Following in the footsteps of his father as a car dealer, his knowledge and expertise gave me great confidence in him. This helped me feel at ease in making my purchase and proud to proclaim that I would be referring new customers to them any chance I got. I love my new Honda Prologue and follow in steps of my niece with her own new Prologue, and my dad with his CR-V. Way to go, Shane! read more

Hoehn Honda - I love it! - Car Dealers Near Me - Carlsbad, California

I want to say a special thank you to Carmen for helping me through every step of the way with leasing my new Honda! She made the process very easy, understandable and stress free. Her service was thorough and exceptional! Thank you for your patience and guidance in helping me find the best car! She's truly the sweetest! read more

Hoehn Honda - Car Dealers Near Me - Carlsbad, California

I brought my car in for a recall and was told I would need to come back when the parts I needed arrived. Instead, I waited less than the hour I was told it would take, and the work was all done. I also mentioned I was no longer able to get Alexa on my car, and after a few minutes of checking into it, I was told I needed to pay for a data plan to continue with the service. It was a relief to know why it was no longer working. read more

The Hoehn Honda team makes the car purchase process smooth and efficient. Johnathan Astorga has assisted us in 3 transactions in as many years. Always a great experience. read more

Just purchased my Honda CRV from Irene. Such a great experience. Hoehn Honda has the best prices and selection. Diane helped us with the financing and the manager Sean was able to get us a better deal than other local dealers. The car drives great and I bought the service package from Roofina so that I can keep it in great condition. If you are in the market for a car give Irene a call, she took us out on a test drive and gave us all the details and specifications. Super friendly, fast service and great pricing! Way to go Hoehn! read more

Hoehn Honda - 2026 Honda CRV - Car Dealers Near Me - Carlsbad, California

This dealer is close to my home .. but consistently I'm quoted a premium at Hoehn so don't buy a new vehicle here .. I've purchased from a dealer elsewhere two Hondas now ... So on my new Accord the passenger window stopped working , I brought to Hoehn for repair because they're close.. I wanted them to replace the motor but they said no .. the Hoehn repair failed so I've decided to drive to the further dealer for maintenance and repair .. I'm writing the review because my AC just stopped blowing cold air and I'd like to bring it nearby but my experience is to drive to the dealer further away for the repair .. read more

had to bring in car for recalls, greeted upon arrival at my appointment time. Great customer service from Dan Dees! Communication with Hoehn was excellent. read more

For this particular review, I want to single out my service advisor, David Ramirez, for his exemplary customer service. For the last 12 years, since I purchased my 2014 Honda Pilot Touring and my 2018 Honda Ridgeline at Honda Carlsbad, David has handled all maintenance and scheduled service. I lived in the Inland Empire, Hemet to be exact, and I don't mind driving all the way to Honda Carlsbad for maintenance services if I have a highly knowledgeable and genuinely trusted service advisor who goes far beyond and is willing to assist and/or help their customer. It's important to let the dealership management at Honda Carlsbad know that David's outstanding service and unyielding commitment to his job are remarkable. THANK YOU. Mr. ORDANIEL read more

my express great! I was met with a very kind gentleman who checked me in at 7:00 in the morning then he let Edgar know I was there. Edgar wrote up my service for my breaks then called fircan Uber and I was on my way to work within 30 minutes. Edgar was great as always and my car was ready for pickup by 11:15. read more

Very dishonest dealership. I saved thousands by going to Honda of Escondido instead. Honda of Escondido are much nicer and much more ethical and honest read more

Recently purchased a 2023 Honda Accord Hybrid at Hoehn Honda Carlsbad and it was great! The sales consultant Otto was a big help and made the process low stress, fast and easy. Also shout out to Kevin for his help as well. Overall this is a great dealership and would recommend. Thanks again Otto and team! read more

Hoehn Honda - Car Dealers Near Me - Carlsbad, California

This time I have to be gratful for speedy fix of my window problem by Denny and the team. Stan read more

Working with Kam "the running man" was a breeze! Thank you again for all of your help! I love my Honda Passport! read more

Hoehn Honda - Hoehn Honda! Thank you, Kam! - Car Dealers Near Me - Carlsbad, California

Car salesman not great. Have a lease with them anyways, people on the phone for assitance also not great.

We took our 2016 Honda Pilot in for scheduled service and to have it detailed, interior and exterior. Edgar Silva our service manager explained the process, along with helpful information. The detail work was above standard, great job. Thanks Edgar. read more

Thank you so much to Steve Sanchez for providing service with honesty and integrity. Bought a used car there in May and brought it back in December because brakes were worn out. Steve acknowledged that must have been missed on the original sale and repaired/replaced all of them for free. You have earned our trust, respect and future business and I recommend your dealership highly! Thank you Steve and team! read more

I stopped by Hoehn Honda to get some pricing on a new Pilot. Carmen helped me out and she was very friendly and knowledgeable. I didn't feel pressured, unlike many other dealerships I've visited recently, and she got me a great deal! Highly recommend going to Carmen at Hoehn Honda in Carlsbad for all of your new and used car needs. I'll definitely be back the next time a friend or family member needs a car! Gracias Carmen! read more

Hoehn Honda - My new Pilot! - Car Dealers Near Me - Carlsbad, California

My service was done quickly and with a clear explanation of all work done or soon-to-be required by my Service Agent Jesse. I have worked with the same agent for years and he greets me by name every visit. It means a lot to have personalized interaction and the confidence that all work will be completed efficiently and thoroughly. This is why I return to Hoehn Honda. read more

Hoehn Honda's Service Department consistently delivers a great experience--service is fast, efficient, and genuinely accommodating. The waiting room is clean and comfortable, while your vehicle is being taken care of. Servi advisor David really stands out honesty: there are no unnecessary recommended services, just what your car actually needs. He provides clear, thorough explanations of all work performed, along with transparent breakdowns of fees, so there are no surprises. Overall, it's a trustworthy, professional service department that respects both your time and your budget. read more

Just bought a new Civic Sport!! This was the best experience I've ever had buying a car. Definitely ask for my salesman Palan. He was awesome! Very personable and went out of his way to make my experience fast and smooth. Would definitely recommend Palan to sell my friends and family a vehicle. read more

Hoehn Honda - Car Dealers Near Me - Carlsbad, California

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The most trusted dealership in Southern California. Best of the Best Pre-owned cars with warranty. I would trust them to sell a car to my grandmother all by herself and she wouldn't be taken advantage of. 50 years of selling cars in San Diego. Awesome. read more

Excellent service, great price on my trade in.Enabled to me to buy an upgraded new car!

I typically never leave a negative review but I had to voice this concern to let others know how this business treats their customers. I purchased a car from Honda about a week ago. I saw a sensor of tire pressure pop up. I checked the tire pressure and it was ok. I called the service department to make an appointment to check the sensor. I was told by the customer service representative that this is a known issue and to stop by any dealership service department and a technician can check and reset the sensor. No need to make an appointment. I went to Hoen Dealership in Carlsbad two hours prior to the service department closing. I told the person who came out that I was told to stop by for a quick check and reset. Without even attempting to hear me out, he told me that he had nobody to help me. He added that I should go home, look at my owner's manual and figure it out myself and walked away. Unbelievable! I did not think that this is the type of service that Honda aims to provide their customers after the sale. I asked another person to speak to a manager or get a number to call. They refused to call anyone and said that they do not have a corporate office contact number or any manager I can reach. This is unfortunately how I was treated in my new Honda I purchased a week ago. Very disappointing. I would avoid this service department at all cost. read more

Super quick turnaround and communications on my service . Excellent facility and reliable as always.

Shane did a great job helping us find our new CRV. He was not a pushy salesman which is so common today.

it was my first service so not a lot to go on, but all went well. Staff were courteous and the waiting room is very comfortable.

Took my Ridgeline in for it's first maintenance service. As always, I received excellent customer service. My truck was ready when they said it would be. Everyone was professional and courteous. We've bought 4 vehicles from this dealer and always had our maintenance done here. We highly recommend them! read more

The charging system indicator came on in my car on a Sunday. I had it towed to the service center and dropped it off. They had started to look at it when I called the next morning. It was repaired and ready to be picked up by lunchtime. Hoehn sent a Lyft to pick me up to get my car. Everyone was helpful and made it an easy experience. Thank you. read more

Hugh was awesome and patient with helping me pick between a couple of cars. He made the paperwork seamless for us. We traded a car in and got more than what we expected which was awesome. The whole team in general were nice and helpful and ran into community friends which was nice, small world! read more

Hoehn Honda - Car Dealers Near Me - Carlsbad, California

No pressure. The car shopping experience was wonderful. Kam "The running man" took the time to go over every detail. This is the third Hoehn Honda we have leased through Kam. Happy clients! read more