Horrible experience, requiring payment up front was my 1st red flag but I needed service today so…read moredecided to schedule a service call. They sent a kid who tells me the issue may be a cracked heat exchange & carbon monoxide leaking because I told him I had gotten dizzy before he arrived. Instead of telling me at that point he doesn't have the proper equipment to detect a CO leak he runs out to his work truck several times looking for equipment he knew he did not have. When he finally comes clean about not having the equipment he needs, he says for me to call the Fire Dept. because they have the equipment. I'm foolishly thinking YOU ARE A HEATING REPAIR COMPANY if you don't have the equipment someone in your company should right? WRONG!! I called the owner who tells me they tell all of their customers in an instance like this to call the Fire Dept. Owner proceeds to say, because the kid drove here, spent 45 minutes removing screws which he should not have & feeding a camera with as the kid put it, "not very good picture" in the furnace he earned the fee. Kid told me furnace had rust. I had to call a reputable company and the Fire Dept. who both confirmed no CO. Real repair guy says there is no crack and showed me pictures of inside furnace with NO RUST. Thank God furnace is running properly. Not only did these guys make off with $141 of my money but had nerve to say once Fire Dept. comes out call them back, here is your call back!!!

This company has made the entire process of getting both a new furnace and Air Conditioner a…read morecomplete and total dream scenario. The office crew had handled so much of the paperwork details for my house that would normally be on the purchaser to handle. The installers themselves were incredibly professional and shows a true aptitude for their work that they do. They also answered any questions that were asked with professional courtesy and educating information. This company is the kind you want for this kind of work on your home. Definitely would recommend this company for anyone that needs new heating and cooling systems. The whole process took 2 weeks only because we wanted to look at other places first. Contact them quickly before they get super busy and have to take longer for your service.

This is our first full on winter with Hoekstra. Their Lennox HVAC system is being fully tested with…read moreextreme sub-zero dangerous temperatures. Hoekstra is passing all tests with flying colors as our home remains warm and cozy as wintry winds howl outside. Thank you!

We installed 2 brand new cooling systems with Hoekstra Heating & Air Conditioning. This company is…read morea FULL SERVICE HVAC provider! Not only did they perform the install, but took care of registering our units for warranty and submitted for rebates on our behalf. Initially Brian came over to asses our A/C needs and then a team of 4 skilled technicians performed the job over the course of two days. The superheroes were Chris, Ricardo, Steven and Wilfredo. They worked until 10:30pm on very hot and humid days to complete the job. As a Realtor for over 20+ years I've come across many contractors and service providers in my career, but I have never encountered such polite, skilled and dedicated team of technicians.They had to be very creative during install and crawl through very tight spaces or work in a very hot, unvented attic and they all have done so with a smile on their faces. I am truly impressed with this company in every way. Please don't hesitate reaching out to them for any heating or cooling needs. I promise you won't be disappointed regardless what service you receive from them. It will be A+ for sure. Their maintenance service is top notch too.

Excellent timing and pricing. Worked with us to help my Mom get her new Ac unit installed. The…read moreemployees were respectful, kind, prompt, and did not rip her off as some companies like to do to the elderly. Thank you for your service and we're hoping to stay with them for a while since she got the yearly service.

A year or two back we had one of two furnaces go out. ARR had someone here quickly and it was…read morefixed. Yesterday the furnace was serviced and a tragic leak was found. Today there is a new furnace in the basement. So fast, easy and efficient. Very glad to get it done before the expected frigid weekend!!.

Jim is extremely honest, knowledgeable, and fairly priced. My father-in-law recommended Jim Leahy…read morefor a second opinion, and thank goodness. Jim saved us from unnecessarily replacing our HVAC units for over $18k. His explanations showed how smart he is - and how knowledgeable from his years of experience. Other work he did on our water heater was top notch. Highly recommended.

Called to schedule an appt. for A/C maintenance and humidifier pad replacement based on Yelp!…read morereviews. Owner called back, asked me to provide the type of humidifier and that he could probably be out to my home for service the following week. I later called and also emailed him the type and model of humidifier, as requested. Waited two days but never heard back. Very rude and unprofessional - guy just leaves you hanging with no follow up. His time is obviously more valuable than mine. Zero stars if possible!

Van Drunen Heating and Air explained everything and was very thorough. Their cost were reasonable…read moreand affordable. I chose Van Drunen over several other A/C companies to install Central Air in my home. The owner, Keith Van Drunen, is a man of integrity. The customer service I receive anytime I call with a question is excellent. I'm so glad I chose Van Drunen and I would recommend this company to anyone who has heating or cooling needs.

Poorly installed commercial HVAC unit caused extensive leaking and damage to my tenants…read moreestablishments. Van Drunen dispatched a representative to inspect the work, but he denied the existence of the problem. After trial and error, we were able to localize the leak to where the vent connects to the unit. I went on the roof and sealed it myself. Meanwhile, the unit ran out of freon just after the warranty expired and causing all my tenant's food to spoil. The service representative was almost tauntingly rude to me when explaining the issue. I contacted a semi-retired HVAC man from Lansing who advised that someone drilled a hole in the unit to leak the freon. Use this company at your own risk. There are so many much more dependable and professional companies in the NW Indiana/South Chicago area.

Dave came out to look at my now toasty warm 25 year old refrigerator…read more Starting withthe thermostat and working his way deeper into the unit he found a fried circuit/computer board. Had a replacement on hand, pulled out the old one but found pretty severe scorcing on the board. Pulled the unit out from the wall and tested the compressor and found it to be faulty. A new circuit board would only burn out and a new compressor was taking me into the big $$$ repair range. At this price point and age of the unit, both Daveand i agreed I am probably better off with a new unit. He then spent another 15 minutes offering excellent tips and points on what units I should be looking for and why. Excellent service and I will keep his info close at hand if/when any other appliances need repair.

Our technician, Tony, was fantastic. My Kenmore (LG) dryer was making noise because one of the…read morewheels that rotates the drum was damaged. Tony arrived on time, quickly pulled the dryer apart, identified the problem accurately and recommended a source for a replacement kit at a fraction of the cost charged by LG. He then put the dryer back together. The next day, I notified him the kit was delivered and he was back at our house within a couple of hours. He quickly repaired the dryer leaving no mess behind. Both my husband and I, fairly adept at home repairs ourselves, were extremely impressed by Tony's knowledge and efficiency. He clearly stated the cost of service upon initial inspection and I feel it was a bargain. Basically saving me the couple of hours it would have taken me to do the job myself.

Fantastic service. Steve is fully knowledgeable and clear on what are the best options. Quick…read more response time and reasonable prices. Highly recommend.

Steve and his crew are a terrific team. We converted our regular furnace heat to a boiler which…read moreheats our floors and it is wonderful. Bestway Heating and Air is highly recommended for both residential as well as commercial jobs!

I really appreciate finding a good plumber, one who I will gladly recommend. Seth came out to my…read morehome this afternoon for a hot water valve that would not turn off, he walked me through the process and pricing for installing a new shut off valve. He was professional and respectful of my home, and understood the worry that goes along with plumbing issues, I really appreciate Seth's approach and will definitely be calling him for all my plumbing needs.

Chicagoland/King Heating, Cooling and Plumbing is in a class by itself…read more I had my furnace, air condition unit and a hot water heater installed by Chicagoland/King Heating, Cooling and Plumbing. The crews are professionals and well trained in all areas of heating and cooling. They will leave no stones unturned to give you the best service needed and make sure your system is up and running well before they leave. I had an appointment for a yearly AC service and checkup on June 6th and my technician goes by the name John. John was highly professional and well skilled while working on my AC unit. He was very informative and knowledgeable when I had questions to ask him. Chicagoland/King Heating,Cooling and Plumbing is a professional and 5 star company for your heating and cooling as well as plumbing needs. I will recommend them to all my neighbors.