I'm surprised that Wits doesn't reflect better here on Yelp. Every time I go there, mostly for…read moreinspections, I find them to be very accommodating, reasonable and honest. I've brought my cars to many places over the years but feel Wits has been the best.

Zero stars, but I had to select one to post this review. Awful. I scheduled an appointment over the…read morephone the day before. When I went the day of my appointment, they said they didn't have my appointment on file. They were able to "fit me in" and I saw my truck go right in. For a tire rotation and an oil change, I was there for TWO HOURS. I watched as three mechanics stood underneath my truck staring at the belly pan scratching their heads. I asked the lady what the hell was going on and one of the mechanics came in and told me that I should be proud that I stumped the entire garage, claiming they had to watch YouTube videos, because they couldn't find the oil filter inside of my Toyota 4Runner, a very common vehicle. I wanted my truck off the lift and I felt very uncomfortable that they had to continue working on my truck because they already drained the oil. They had to get the "master mechanic" to complete an oil change.... Also, while waiting in the lobby, another customer came in for their appointment, and they didn't have their appointment on file either. I would not recommend them to anyone. I will not be returning. My buddy rotated all four tires and changed the oil in the driveway faster than these people with a lift. I'm going to have him check their work because I don't want the oil filter or tires falling off. I'm not very confident in their incompetent work. 2 oil changes, wow. Update: They removed my review from their Google reviews. How transparent.

I was in an accident with my car and it looks like new now! They not only did a wonderful job…read morerepairing the damage on my car but when I got it back I found it washed so well I thought my windows were open. They were that clean!

Can't say enough about the outstanding job they did with my K5. They treated me well from start to…read morefinish along the entire process. You could never tell I was rear ended! Would definitely recommend them for any auto body repair!

Scott (owner) has to be one the most honest mechanics I've dealt with in a very long time. Gets…read moremost work done in 1 day and always available answering all qurations (even the dumb ones) HIGHLY RECOMMENDED!

A++ for quality, value AND service! Thank you so much to…read moreour guardian angels that were at the right place at the right time! Bill R, thanks for the good deed! Easy to see why you're still in busines! We will certainly pay it forward!

I was driving on I-84 when I noticed my car's temperature starting to rise, so I stopped at Monroe…read moreAuto Center to have it checked out. Unfortunately, I didn't get the name of the employee who helped me, but I wanted to recognize the excellent customer service I received. They quickly diagnosed the issue and found that the rear heater core hose had a hole in it. Even though they were unable to perform the repair, they took the time to thoroughly explain the problem, provide recommendations on the part I would need, and answer my questions. They were professional, knowledgeable, and genuinely helpful. What impressed me most was that there was no charge for their diagnosis and assistance. They even apologized that they couldn't complete the repair themselves. It's refreshing to find honest people willing to help when you're dealing with an unexpected vehicle issue. Thank you for the outstanding service and professionalism.

A week ago ...I brought my truck in for a check on my squeaking brakes. Sure enough..I needed new…read morebrake pads all around. Monro did an excellent job and the owner showed a huge level of professionalism and accommodated me in a most genuine and friendly manner. He made me feel relaxed about having the job done to my satisfaction. I would give 5 stars but I feel the price was a bit too high. Either way...Im happy with the job they completed on my chevy silverado.

I have an old Pontiac Vibe. It's been grumbling at lights forever. Not loud, just that low animal…read morenoise, like it's sick of the whole business. Manny hears the groan, does a long intake cleaning, blasts out a lungful of black sludge. Kathy said the smoke was everywhere. Now it purrs. SIts at red lights calm, like it's done fighting the leash. This after two other shops just poked around and shrugged. Front end went crooked after that. Kathy explains it's a busted strut, leaking transmission. Manny fixes it. Makes a part himself. I take it on the highway. Straight as a rail, smooth as glass. Saw I was going 85 and thought the speedometer was off. No, just my car, shaking off the years. Moving out of Beacon soon, but I'll still come back.

Quick and polite service and you're told ahead what they need to do to fix a problem or do the…read moreservice on the car. Priced much more reasonably than other car shops or dealerships.

I had a great experience there and have no complaints. I bought 4 tires and had the alignment done…read more- the service was done relatively quickly and the price quoted/what I actually paid was much cheaper than many other quotes for the tires I purchased. Should something negative happen with one of the tires or if I discover something that wasn't done properly, I will revise this review.

Had an inspection on 6/8/2026 and agreed with the price for two new tires and right ball joint. I…read moreasked Kevin to put the two new tires on the front and he agreed. After paying my bill and getting ready to leave, I noticed the news tires were on the back. so I went inside, and they took my car into the garage again to correct it. I am sure Kevin knew because his assistant (I guessed) whispered into Kevin's ear at the front desk just before they took my car out. When my car was taken out the second time, they only corrected the driver's side and the passenger's side still had old tire on the front and the new tire on the back. I was upset and disbelieved, so I went inside again. I asked Kevin if the worker was doing drug.... The first error might be by miscommunication between Kevin and the worker, but the second time, it was done intentionally by the worker. Moreover, my invoice showed my car had 166,519 miles when they took my car in. After doing some food shopping, my car now reads 166,500 miles. Is there any quality at Newburgh Mavis now?

My name is Douglas Washington and I have been very disappointed with the service and accountability…read moreof Healey Cadillac Newburgh. I know what bad service looks like because I drive past a couple dealerships to come to you guys. I even make peace with the drive because I believe that the closest dealership isn't always the best. I have been to your location numerous times and I also purchased a service plan to show my commitment to come to this facility. I will speak on my most recent experience and how it has failed. Not long ago I came to you guys for an oil change which was part of the service plan (that I bought from you guys) and found out from a crappy dealership which was next to my house that you guys didn't even top off my fluids. When I called back I was told that you guys only do that when a person is aware and or asks because of the cost of the coolant. That's unsatisfactory. What person would knowingly neglect their cars cooling system to save money? And why would you send them out with a car that has potential to overheat and cause more problems? So I came to the dealership near me they topped off my fluids then I came back to you guys because I have the service plan and I'm supposed to get a discount, again going past a couple dealerships to get to you to fix a problem of my car overheating as an example. Even with AI/Chat GPT, troubleshooting can be done on the vehicle and tell you that it was more than just a coolant flush, that's what you guys told me it was and sent me on my way. Not even a month later now my entire cooling system has been stressed and failed and I have a $3,500 bill because you guys did not pay attention and exercise any type of troubleshooting standard. Instead of trying to understand the problem you guys thought, oh, let's throw a fix at the problem. So within the last month two visits I have spent $4,100 and you guys did not give me a ride home from dropping off my vehicle, you guys have not offered to pick me up to pick up my vehicle. I have worked in maintenance management here's what I can tell you, we have a Fix-It once within 30 days policy. If someone comes back within that 30 days we look as it to be our problem we don't point fingers, or place blame, we don't look for the additional revenue of a return customer. This also shows a lack of scheduling because the more vehicles that come to you, the busier you guys are and the longer it takes for you to get vehicles fixed. If you can fix it right the first time, then then you prevent return visits adding to a workload. You have to stop the repeat visits, you have to have the courage to look the customer in the eye and talk to them about the visits, especially when we are talking the same cooling system in my case which as I told you guys the very first time with the numerous problems that I had should be addressed. You guys chose not to offer any kind of discount when your troubleshooting has failed and you guys think that all customers have their understanding of customer service, maintenance management and will keep showing up to spend money and waste their time, and couldn't offer me help in transportation, even to pick up my vehicle with your shuttle ride. If a guy spends 4,000 at your dealership and you can't even give him a ride on your shuttle to the dealership, then I don't even know how much else I need to explain in this review. You have no management plan about offering loaner cars, I would advise anyone that would listen to me to avoid your dealership. This is not a Cadillac dealership this is a Yugo dealership. I see nothing but crappy service and this has been multiple visits now.

BAD BUSINESS PRACTICES, you tell me!!! Short story... purchased a 2021 BMW X3M from Unity that had…read moremajor exhaust damage as depicted in the pictures. This was discovered within the dealer 1000mi warranty.The service manager tried to down play the damage, basically said that it was a possibility the "Owners" would not cover it after showing him a picture of it. Literally a 50 percent restriction on one of the two exhaust down pipes... The way it was approached before having a tech look at it made me lose my cool. My thing is, just be neutral until it was looked at by a tech. I couldn't believe what they were trying to tell me. They said the car was inspected which it clearly was not. They took the car to get detailed for 1.5hrs while doing the inspection. Car was never washed, vacuumed or detailed before purchase, same condition as test drive. Brake pads were shot once heated and driving on highway conditions. Couldn't feel how warped the rotors were and how low the pads were at a slower speed directed test drive. Pads and warped rotors changed first week of ownership. $1400.00 after purchase ... Damn. Finally, I'm heard and allowed to bring the car in to get fixed under the warranty. I dropped the car off on a Monday and followed up later in the day with the service advisor. The service advisor says "Yeah, it's going to be 4 Grand, needs a new exhaust system". I say "ok, it's still under warranty.... " This is where the panic set in, you just admitted I need a new exhaust system. The service advisor then says that he needs to call me back, he needed to speak with dispatch. After never receiving a call back from the service advisor, I decide to call. This dude ducked me and ran me by in circles with no plan for another day. Finally I get a hold of him and he says they are going to fix it! QUESTIONS???? Fix as in replace? No, we are going to try to salvage the exhaust system. Basically heat the metal, hammer and mold. The next day I asked to be directed back to the service/sales manager, Todd to get a response on how they were going to fix the exhaust. Sooo, I find it weird that they were quick to bill me "4 Grand" but when the repair cost was on them, all of a sudden they can fix it. I made note to bring this up to the sales manager because he's behind the whole thing. That's a shady business practices, you tell me!!! The car is fixed after dealing with a whole dealership of dishonest scammers. Crazy, we were best friends when I was buying the car. A week later I bring up a legitimate complaint and they tried to PLAY ME and charge me $4000.00 I love the car and the mileage but out of principle, I would've continued on my car search and completely bypassed this dealer had I known this was what they're about. I do not recommend this place! No Thank you Brianna! Save your generic ass sympathy. You can't treat people like this without repercussions. Unless you want me to contact you so we can discuss the cost of new brakes 3 days into ownership, I'm good.

I had the pleasure of working with Bridget Burns when she was my service advisor at Hyundai, and…read moreshe was always exceptional. She takes the time to clearly explain everything so you can make informed decisions without ever feeling pressured or unsure. I recently ran into her and found out she's now at Morehead Honda, which was great news since my husband has a Honda. We'll definitely be following her there to continue working with her. If you're looking for someone knowledgeable, patient, and trustworthy, Bridget is the one you want!

Recently had an issue after my recall part was replaced, had to go back 2 more times, but I have to…read moresay, the service dept is full of a young friendly staff making my experience a good one. I also purchased my vehicle here 2 yrs ago. Thankfully my issue was resolved, and Justin is a nice young man who I'm sure is an asset to this company

I took my car to Midas in Newburgh NY to have them check the muffler, as it was making a lot of…read morenoise. They were all very pleasant and helpful. I spoke with Mike, one of the managers, he was wonderful. My total bill came to $499, expensive, yes, but considerably better than the $3000 estimate I got from a competitor. I will be taking my car there for servicing from now on.

Avoid at all costs!…read more I've never been more disappointed with the service I received. I left feeling taken advantage of and, frankly, disrespected. I brought my car in for an inspection knowing that I needed rear brakes, so I was fully prepared to address that. However, after the mechanic, Mike, attempted to upsell me on additional work totaling upwards of $2,300, I decided I would rather take my car elsewhere for a second opinion. What bothered me most was the way I was treated. Instead of calling me up to the desk and professionally going over the estimate, Mike came over and sat down next to me in the waiting area, in front of other customers, and tried to convince me that I needed all of this additional work done. When I declined, his attitude immediately changed. He huffed and walked away in a manner I found extremely unprofessional. He then suggested that I at least have the brakes done because that was what I needed for the inspection. When I told him I would take care of them later, he loudly responded, "You promise?!" before walking away to bring my car around. While I was on the phone with my husband, Mike came back inside and abruptly told me I was done. I asked for my keys, and he simply told me they were in the car. My husband overheard the exchange and reminded me to get a copy of the estimate. When I went back inside and requested it, Mike reluctantly printed it for me. The entire interaction felt dismissive and unprofessional and left a very bad impression. I had been a returning customer, which makes the experience even more disappointing. After the way I was treated, I will not be returning or using their services again.

Absolutely incredible gentlemen. They help you immediately. They get you back on the road as…read morequickly as possible. Courteous. Professional. Knowledgeable.

Strictly tires this spot is the best spot for a quick & inexpensive tire repair. Store front may…read morenot look like much but for about $10 they'll fix a flat quick & have you back on the road in no time. I even had a slow leak that no other tire spot could figure out after charging me for new tire valve stems leaving me still with a leaking tire. These guys not only found my tire leak but charged me a fraction of what it cost me to replace the tire valve which wasn't the culprit. I believe they even sell used tires but I'm assuming that service since they do have racks of tires in the garage. These guys are my "go to" guys for tire repairs. As far as I know this shop is a simple tire repair shop, I don't think they do alignments and such.