On 22/05/22 I returned 2 packs, set of four, placements at the Tomball store. I did not check my receipt until I returned home. I initially thought I did not get refunded, however, it turned out I was refunded for one set. An asst. manager wanted details as to date of purchase, store number and register number. She wanted the same info for the return. She called me back, which I appreciate. However, after looking at film she was adamant that I only returned one pack. I checked my car and there was nothing in it. I asked her if she spoke to the cashier and she said she did, and she (the cashier) did not remember 2 packs. This is the person who only gave me a refund for one set, so you can take that with a grain of salt. I told the manager it didn't make sense that I only returned one set. That they were stacked on top of each other. Since the items were not still by the cash register she was going by the film she reviewed. When I realized that she was not going to budge I ended the call. It's only $6.40 that is not going to break me. But I can't believe Hobby Lobby would treat a customer like that. So BEWARE check you receipts before you leave. Don't worry about the people waiting behind you. If you are not sure about something ask the cashier to explain it to you. I'm so disappointed, I am now going to boycott my favorite craft store. Hello Michael's.. read more