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    Hobby Lobby

    4.3 (8 reviews)
    Closed 9:00 am - 8:00 pm

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    Ollie's Bargain Outlet

    Ollie's Bargain Outlet

    2.8(8 reviews)
    1.5 mi
    $
    Budget friendly
    Free parking

    Totally incompetent employees! I decided to stop into the Richmond Ollie's while my husband was…read moregetting a haircut nearby. I selected 2 coloring books and thought that I was going to be done in a few minutes because there were only a couple of people in line ahead of me. The elderly cashier kept having trouble with the register. I first thought that it was just a system issue, but the elderly cashier eventually blurted out that she had not been properly trained on the register and did not know how to use it. By that time, I had been in line for about 15 minutes. Instead of calling a supervisor for help, the elderly cashier kept fruitlessly pecking at the register trying to get it to work. My husband texted me to tell me that he was finished, so I put the coloring books on a display near the register and attempted to walk out. The elderly cashier saw me and threw a total tantrum about how I should put the coloring books back where I got them from. I told her that the situation was her fault, so an employee should put them back. I also told her that the last time that I stocked books at an Ollie's store was for a brief month of employment at an Ollie's store in the northeast over 20 years ago when I was trying to pay the bills before I got a much higher paying job at a bank call center, and I sure as heck was not going to do my old job for free. She still balked at me, but I then told her that I now have a master's degree and that the only way that I would put the books back was if the store paid me my current hourly wage of $30 an hour. I was so mad at her that I almost flipped her the bird as I walked out. Ollie's was bad 20 years ago, and it has gotten even worse as the company has expanded.

    Oh my!!! So much to see and so much to buy at good prices!! I don't think I've ever seen anything…read morequite like it!!

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    Ollie's Bargain Outlet
    Ollie's Bargain Outlet
    Ollie's Bargain Outlet

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.1(15 reviews)
    0.5 mi

    Lowe's delivery is third party outsourcing and will be your nightmare…read more Just do a quick internet search, read reviews and you'll find a systemic dysfunctional system that leaves you in a financial mess. Placed a delivery order, paid for it, scheduled a date and time for delivery 10 days out. The day before delivery, Lowe's gave me a time range for delivery as scheduled. I had to cancel commitments to receive delivery, since Lowe's requires I be there when they arrive. On the day of delivery, Lowe's canceled the delivery and rescheduled for a week later at the very last minute. On the second delivery date, once again canceled without communication and rescheduled another week later. This is par for the course in today's market place. I was not even involved in the conversation. Of course, they boast about their wonderful AI chat customer care nonsense, where you can waste your time clicking your way through a computer that solves nothing. I Canceled this order and purchasing from elsewhere. I've spend thousands at this store, No more. Go elsewhere folks, this mediocre company doesn't care nor do they earn your business any longer. I'm done with them and will share my story with everyone within my business and sphere of influence. BTW, if you receive a last minute cancellation and rescheduling by an outsourced delivery entity known as "Hollar Creek", just cancel your order immediately, you'll never receive your order. Remember to look online: keywords-Lowe's delivery problems

    I purchased some Trex fencing from Lowes in Richmond on July 1, 2025 and it is 9/25/2025 right now…read moreand it still isn't completed. They have lied to me so many times over the past 2 months that I have already lost track of how many times they have lied to me. I paid high dollars for this fencing because it has to be special ordered because they don't keep it in stock.To begin with, the first delivery was the wrong fencing; it belonged to a family in Georgetown, Kentucky. My fencing was delivered to Georgetown, Kentucky. After contacting a lady named Molly, which was a third party contact person, she informed me that she would get it corrected in two days. It took almost two weeks and when we did receive the order, it all wasn't there. We ordered a Winchester Grey color and it looks brown? We then contacted a lady named Jennifer, whom was the sales person that visited our house and gave us the quote to send us a sample of Winchester Grey and she was going to drive to Louisville and bring us the sample within the next two days, and that was two months ago and we still haven't received it. Lowes has the worse customer service than any other company I have dealt with and after they do finish the project, I will never spend another cent with them, period!!!!!!!! Andy T. Berea, KY

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    Lowe's Home Improvement
    Lowe's Home Improvement

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    Hobby Lobby - artsandcrafts - Updated May 2026

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