Me and my mom were in Richmond from out of town, and stopped in here to try to find my grandma a birthday present. I cant say anything about the selection of things they had, since I've never been in a Belk store before and dont know what is typical of them, but we did find her some clothes and picture frames. We chose to have her presents gift wrapped, but the woman had other people in line, so we told her she could go ahead and ring up the other customers. While we were waiting we decided to walk around a little bit more, and found ourselves at the perfume counter. While we were looking, an employee (security or management, I'm not sure) came up the area we were in and was watching us, then got on their walkie-talkie and said a code to someone. Next thing we know there's another employee walking up to us and they asked us what we were doing. We said we were waiting for our purchases to be wrapped and were just looking around. The two employees continued to just stand there and watch us, and then followed us back to the register when we went to get our stuff.
Both me and my mom agreed that if we werent running late for the birthday party then we would have gotten a refund and went somewhere else. read more