Love the sales and coupons I just wish they would let you…read morestack coupons like other places

Jacob was a breath of fresh air ! went to get husband a suit. Jacob was our salesperson. He was…read moreknowledgeable, attentive to details and gave constructive suggestions. He was pleasant and patient. We would highly recommend JACOB. Husband bought suit and left with a smile. Thank you Jacob for being such a great asset for JCPenny.

Selection good. A bit expensive but I guess worth a bit more money since service is goodread more

So this is an interesting store. Upon entering my initial impression was like a Dillards or Macy's…read moredepartment store. They have perfume and makeup counters like in those stores. I didn't really notice any higher end brand names, but maybe I am out of the loop. The prices seemed ridiculous, but then affordable with all the steep sales. Shopping gave me anxiety because I didn't know what I could actually afford to buy. I grabbed a cute outfit for my daughter and it was listed at $69!!! For pants and a blouse! But then was 60% off at $27. More affordable but really still a bit pricey. I would probably shop there again but not regularly. The bathrooms were terrible. Some weird stuff all over the doors, the paper towel dispensers were broken. The toilet paper dispenser was broken and the dust on the vent had to be an inch thick. The prices Vs that bathroom did not match up.

This TJ Maxx was very clean and I think had just received a large stock of fall clothes. It was fun…read moreseeing a well-stocked store and seeing upcoming fall trends. Pretty sure I saw a dress that I wore in HS in 2004 (lol) but there were some exceptional finds kn the men's section. Home section was lacking - but there was a fabulous home goods right next door.

This TJ Maxx hits a 10 for 10 for leaving alarms on clothes. Thus I I watch very carefully for…read morethat reason, but I bought quite a few pieces of clothing and missed one. when the alarm went off exiting, I took the bag up and the girl says it's fine just leave. I thought ok a glitch second guessing my desire to dump a full bag of clothes on the counter to check. So today I had to drive back 90 minutes to Richmond to get that tag off the item and decided to look around. There were several aisles along with displays upfront and back with Halloween items on clearance everywhere. I found a Halloween candelabra and was going to buy it and seen it was not marked down. So I asked the gentleman with the man bun, which appeared to be a manager, if he could check and see if the markdown had been missed. He said no, when they go through markdowns again it will be caught, plus it had a Marshall's sticker. He also told me Halloween items do not get marked down until the week of Halloween and are not marked down already. surprise Halloween is in three days and we were standing in front of a row full of markdown Halloween items. See pics!! And I told him that was strange. I've shopped at TJ Maxx since they've opened, I'm old, and they would be able to check. He said no they could not and all stores have the same policy. I called my relative who worked at TJ Maxx for years and they said the same thing I thought, they would normally catch it next markdown, but if there was an item that appeared to be that it should be marked down and a customer asks they have a little machine that they can put the numbers in and it will tell them if it should've been marked down. So what Richmond management was saying to me is I don't wanna be bothered after I had to drive 90 minutes to get the tag removed from clothing they missed. I can afford full price for a candelabra and it's nothing for me to spend several hundreds when I get to Richmond to shop at TJ Maxx there is none close and the maxx is my favorite chain store, but a valid markdown should be marked down regardless of what I can afford. Unfortunately, for Richmond, their TJ Maxx is nothing more than a glorified Ross and always a mess. I did not buy the candelabra and put back the clothes I was going to purchase. It was just the ethics of buying from this store that has no regards for customers. If they treated customers better maybe their store would sell more items and it would not be the messiest TJ maxx I go to.

Very clean store with ample parking. As it sits back from the road entrance to the parking lot can…read morebe confusing. Store is bright with room to move between racks. Very clean with nice presentation, good variety of products. Great sales and prices.

I love a good Kohl's store and this one is no exception. I use the Kohl's Rewards and Kohl's…read moreCash which is basically free money checks which leads to free goodies all the time. This specific store isn't as crowded as all the other Kohls around. It could be because it is kind of off to itself, I don't really know specifically. I just take advantage of the situation at hand and stock up on all the tees and clothes that I was in search of. The staff here are always helpful and the store its self is always clean and tidy. I have never had a problem trying to find anything I was in need of. Stop in and shop if you are near. If you are a day or two past expiration of Kohls cash....they still take it. Shhhhh. Its a secret.

Totally incompetent employees! I decided to stop into the Richmond Ollie's while my husband was…read moregetting a haircut nearby. I selected 2 coloring books and thought that I was going to be done in a few minutes because there were only a couple of people in line ahead of me. The elderly cashier kept having trouble with the register. I first thought that it was just a system issue, but the elderly cashier eventually blurted out that she had not been properly trained on the register and did not know how to use it. By that time, I had been in line for about 15 minutes. Instead of calling a supervisor for help, the elderly cashier kept fruitlessly pecking at the register trying to get it to work. My husband texted me to tell me that he was finished, so I put the coloring books on a display near the register and attempted to walk out. The elderly cashier saw me and threw a total tantrum about how I should put the coloring books back where I got them from. I told her that the situation was her fault, so an employee should put them back. I also told her that the last time that I stocked books at an Ollie's store was for a brief month of employment at an Ollie's store in the northeast over 20 years ago when I was trying to pay the bills before I got a much higher paying job at a bank call center, and I sure as heck was not going to do my old job for free. She still balked at me, but I then told her that I now have a master's degree and that the only way that I would put the books back was if the store paid me my current hourly wage of $30 an hour. I was so mad at her that I almost flipped her the bird as I walked out. Ollie's was bad 20 years ago, and it has gotten even worse as the company has expanded.

Oh my!!! So much to see and so much to buy at good prices!! I don't think I've ever seen anything…read morequite like it!!

Made an online order 12/2/25. Was suppose to receive it 12/05/25. Never came but FedEx said out for…read moredelivery. On 12/09/25 I called Walmart and advise if it didn't get delivered that day I was cancelling the order. On 12/10/25 I cancelled the order and Walmart took the charge off my card. Tracked the package and FedEx showed returned. On 12/11/25 The item was received and I called Walmart asking where to return it. After 30 minutes on the phone with a customer service agent, I was told I didn't have to return the item that the order was cancelled and I would not be charged for it. On 12/22/25 Walmart charged my card my card for the item. I called and explained I was told not to return the item. After an hour on the phone and talking to a supervisor I was told that I would have to return the item since it was delivered. I explained that I had given the item to my granddaughter since I didn't need the item and that 11 days ago Walmart had told me to keep it at no charge. Walmart supervisor said that the previous customer service rep didn't have the right (per policy) to say not to return the item. Now I have to return the item or pay for it when I had offered to return it previously and was told not to. If this is the way Walmart operates then they can do without my and my families business. I quarantine this will cost them more than the price of the item.

Nothing beats a trip to the local Walmart (40475) to ruin a perfectly good day! Asked three…read moreseparate employees re: the location of a particular item. All three employees pointed in a general direction and ran off. After 20 minutes of looking, I asked pharmacy for an aisle number. Took another 5 minutes. Topping off the trip, I got to the back of the parking lot and found a random shopping chart sitting about 3 inches from my car. Two male employees were working in the garden section and could've moved the cart. They were that close! Sucks! Terrible customer service.

Great new business with a little of everything. Nice to see a new small business open up in…read moreRichmond. Friendly owner who is engaging with customers. Refreshing! Best of Luck!

Walking through the mostly abandoned Richmond Mall on the way to the driver's license office feels…read morelike stepping into a time capsule that never quite got sealed. The air is faintly cool and carries that unmistakable, slightly dusty mall scent--a blend of tile cleaner, food court grease, and decades of hair spray and nail polish remover (worth noting, two of the remaining stores are a nail salon and what I believe was a former Regis Salon... the staple mall salon of the 90's where Gen X and Millennials were traumatized with the experience of horrible high school dance hair do's that remained plastered to your head for days due to all the hair spray). The wide tiled corridors stretch out, eerily quiet and nostalgically peach colored, but your mind almost fills them with echoes: teenagers in acid-wash jeans, jangly bracelets, and oversized sweaters clustering at Aladdin's Castle; you almost crave the thrum of a fountain and the squeak of white sneakers on polished tile remains. (Today I coincidentally wore white Bobs sneakers, an unintended homage to 25 years ago when I would have been in Keds!) The faded pastel walls and neon trim still reflect the 1980s--mint greens, peachy pinks, and geometric accents that wouldn't feel out of place in the opening credits of Saved by the Bell. You half expect Zack Morris to lean against a payphone or Kelly Kapowski to walk past clutching a brightly colored oversized shopping bag. Every shuttered storefront seems to hold a memory of when the mall was the center of social life--Friday night hangouts, first dates, prom dress shopping, families crowding in line for Orange Julius. Ironically, the current stores and businesses are primarily bridal or formal wear or what appears to be a fairly popular community church. I do have to comment on the crazy collision and juxtaposition of two quintessentially American social constructs - the hip non-denominational church and the former temple of commercial consumerism. A quick search describes the church as a friendly and service-based community and I will admit that I find a strange sense of positive harmony in their use of this space. Despite the eerily abandoned and run down exterior, the interior of the mall was immaculately clean and while the Drivers Bureau could have had better signage and directions (you have to squander some faith when entering the mall at the direction of your GPS), I applaud our government for their use of this space. A short walk into the heart of the former mall finds a well-staffed office and a digital check in system that was highly efficient and ran promptly on time. The whole experience was more than a little surreal: a bureaucratic errand tucked inside the skeleton of America's mall culture, where the décor and the emptiness are both creepy and nostalgic. Outside of the drivers license bureau, there are very few stores. Most seem to be local stores (I didn't recognize any chains) and while it is not your typical mall experience, i think it was a great nostalgic adventure to an era that was the center of culture in a way that no longer exists.

I went yesterday to get my hair done at beauty zone I showed them what I wanted done to my hair and…read morethey F***** it up so bad and I told them that I wasn't going to pay full price they called the security guard on me I was never offered for them to fix it for free to how I wanted it I was told that I would have to pay an additional $50 I would not recommend this place to anyone I had to go today to another salon and pay $150 for them to fix my hair where they messed up this is what I ended up with

Purchase several baby items at amazing prices for our local PHC here in Richmond. Also a comfort…read moreset for a guess bed turnout nicely. Amazing sheets as well. Will be back soon to start Christmas shopping excited. Lots of everything and store was well organized to easy to shop . Thank you to management and coworkers.

Disgusting. This store is disgusting. The staff though friendly the store was like a Tornado went…read morethrough the store. I also think the prices are higher than other stores. So not sure how it is a bargain.

This was the four time we have visited this location in the past few months. The cupcakes are…read morealways great and staff friendly. We will continue purchasing from this location.

The company I work for brought in cookies for appreciation week. When I saw it on the calendar, I…read morechecked out the review. The reviews were not good. My coworkers and I decided to give it the benefit of the doubt and at least try it. I mean it's a free cookie. "Tastes like cardboard", "tums taste better", and as a home baker myself...it was the worst short bread cookie I have ever eaten. it was dry, chalky, and tasteless. How this bakery is still in business I do not know. I do know I would never recommend them to anyone I know.