The only star is for the actual merchandise sold in the store, it's so big which makes it so exciting to browse around, but disappointed is an understatement with how I felt leaving. Most if not all of the staff including the manager are the most rude, condescending, & unprofessional group of people I've witnessed in a work environment. I just wanted to shop for beads with a friend & we had an employee following us for at least 10 minutes, very clearly suspecting we were shoplifting. Never shop here unless you wanted to feel uncomfortable & watched. read more

This place is awesome! I was mistaken when I thought this was going to be just another Michaels or Joanne's. Its so much more! If I ever have a free day to myself, which I can't quite imagine yet, I would come here and peruse down every aisle. What sets this place apart immediately from other craft stores, if I can even put them in the same category, is their huge selection of home decor. Man cave...check, Paris...check. Western...check. Beach...check. They've got so many beautiful things. I will definitely be here often filling my house with Hobby Lobby goodies. Welcome to Foothill Ranch! We're glad you're here. read more

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I would give one star if I could but the sale was good so I'll give it two. This store treats you like you're a criminal if you're not in traditional "Christian" wear. I assume I look nothing like their typical shopper so this is the reason I was treated like a thief. All I was doing was walking around trying to figure out my next craft and was bothered by one employee asking me to cut my fabric and then followed by the loss prevention worker. Am I not allowed to look for crafts for 45 minutes? Was what I was doing not acceptable? Really disappointed with this experience overall. read more

This is my moms GO-TO craft supply store. She is an avid knitter and can make anything you can imagine ! She makes teddy bears, scarves, shawls, jackets - you name it. Being so involved with the knitting community she has been growing in her appreciation for good quality yarn!! She loves YARN BEE brand yarn with low-no pill. This brand holds up to constant use and comes in a variety of thickness. It ranges between $4-6 and has comparable softness to the expensive luxury yarn. I visited this store to replenish some colors and noticed that the same yarn is not found at other competing craft stores in the area i.e. JoAnns for example. Hobby lobby always has a 40% off coupon for one item on their website - so make sure to load it on your phone prior to reaching the register!! read more

Hobby Lobby - Yarn options - better than jo Ann's - Arts & Crafts Near Me - Foothill Ranch, California

It's like Michael's and Joann's had a baby! BAM! Hobby lobby! Wow, this place is an arts and crafts person's dream come true! So many arts and craft items to do and make! If you're a fan of DIY and Pinterest, this is your store. They have so many cute trinkets, thingy ma bobbers, and whatcha ma call its. I could spend the whole day in here, which I did. This place just opened so it is very organized and they are stocking the shelves with amazing decorations! Halloween, Thanksgiving, and Christmas decor are out and on sale! Love that the decorations are specific too, such as Western theme, leopard print, history theme, movie theme, and of course AMERICA! The staff is friendly and willing to help. Very knowledgable of where items are because it does get overwhelming trying to find just one item. This is not a place for those who get easily distracted because there is just so much to see...Look! Giant poinsettias! Glad they opened one here, let's hope it stays for awhile! Down side is that they are closed on Sundays, but hey that is when you can do all you DIY crafts! read more

Great place to shop! Really peaceful atmosphere. I'm usually able to find all my crafting needs right here.

The workers are kind and attentive. The store is always organized and clean. The prices are really good! I like to buy books for teens here and they are only $2.85 read more

Love this store , great prices and amazing stuff for home decorating, art supply or more . Wanted to make my office , office that inspire me every day and they had everything I need . Staff super friendly and helpful read more

This Hobby Lobby is very big and well supplied but almost every employee I asked help from was rude and not helpful. One answered she had no idea what I was talking about. Another shrugged his shoulders and walked away when I asked for a better item than the one he was pointing to. And yet another one saw that I was at the cutting table waiting for help and completely ignored me until I rang the bell on the table. It's attitudes like these that give a company a bad rep. The two stars are for the one employee that at least tried to help me locate what I was looking for, although I found the item before she knew where to look. read more

I just found my new favorite store! Hobby Lobby has so much home decor, and the kind that I love! I have to come back again to see more of the store, there wasnt enough time for me to enjoy the whole store. So far, the staff has been extremely nice, which is helpful when I am inquiring about this new store. I am so glad this opened so close to home. So far this store has: Arts and crafts fabric home decor paint framing etc.....(like I said, I need to go back and make a check list lol) Also, if download their app, you can find coupons to use on regular priced items! One more reason why I just this new place! read more

Hobby Lobby - There are so many wall quotes for wall decor - Arts & Crafts Near Me - Foothill Ranch, California

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The women manger with the glasses is extremely rude. I asked her if the return line was the same as the purchasing line and she snarled at me.. Ended up walking out in tears because when I got to the front the chaser, she told me she coulndt do returns at the register. Why? I don't know but by the time I went to a different cashier 2 customers already got in front of me. Won't be shopping here again, and I love hobby lobby. read more

This was my first time at a Hobby Lobby. I took a chance because while the reviews here weren't great, the reviews from Joannes were even worse. When I called to find out if they were open during the lockdown I was in luck, and employee said that they just re-opened today, and reminded me to wear a mask. I'm sure some people would find this presumptuous but I was grateful for the reminder and also grateful that this employee was taking his and his coworkers' health very seriously. My trip was largely uneventful. The shelves were very well stocked and there were very few people in the store. The customer service though, was incredible. The staff was so kind and helpful and just plain lovely. All of them. From the woman who cut my fabric, to the young man who gently handled my items at the cash register. I will be coming back to Hobby Lobby. Thank you all for your service. Perhaps your jobs don't seem essential, but as American workers, you are, and the rest of America is very grateful for you and lucky to have you. read more

I bought a pair of scissors on 07/02/18 and used them once or twice. The scissors did not close properly and were falling apart. So I took them along with the receipt back to Hobby Lobby on 07/13/18. The cashier told me I cannot return the scissors without the packaging. So I checked the return policy and here it is: Hobby Lobby welcomes returns accompanied by an original sales receipt and customer ID within 90 days of purchase. Store credit, a merchandise exchange or a refund in the original form of payment will be issued. Check purchases require a waiting period of 10 calendar days for a refund. All I wanted was to exchange the scissors for a pair that hopefully worked. I called the store manager and explained what happened. I also told him he needs to educate his employee's on there return policy. He apologized and made no offer of compensation. Granted it was a very inexpensive product but I won't shop at Hobby Lobby after this. read more

Yesssss hobby lobby. Omg Kimberly is so sweet. She made our checkout fun. I got Christmas ornaments at 90 percent off they are perfect for my Valentine's Day tree. Always use a coupon though who doesn't want 40 Percent off. read more

This place is a crafts store. It is located in Foothill Ranch on the same side as the Baskin Robbins, across from it. The place is very large with a lot of open space. It is similar to a Joann (which there also is in the same plaza) but has more of floral arrangements and less fabric. I just came in here to get a single art supply I needed. There was only one cashier open at the time and there was someone in front of me with a lot of stuff so the line piled up to 4-5 people. They opened another register. They accepted an app coupon afterwards. The staff was nice. But it was slow. read more

I spend my money more of 1000$ this week and it's so funny I bought the stuff for 1 hour spent my time , after I paid I ask about 20% off (Brian:she said she is manager) if I want discount I can return all of stuff and again going to shop all of that from the line after that she can give me discount (after coronavirus this customer service it's awful) i want ask the other employee she page her and said she don't do that read more

The lines are horrible. The cashiers take their sweet time, no sense of urgency, they don't try and they don't seem to care. Why the company hires these morons is beyond me. This place is a moronathon. We will be going to Michael's or online instead. read more

I stopped, to shop at the Hobby Lobby in Lake Forest on Portola Pkwy. I have been there with my wife Diana several times before. I looked at the Christmas section to look at the, Christmas trees, and many wraths, some with decorations and some without. I went to the Man Cave section, and looked at the many signs, but I could not decided what to buy. The place was very clean, as was the men's restroom. The workers were very helpful, and happy to asset you, to find that certain item, I was looking for. I ended up buying a boot I can hang up, on the wall, with a metal hook on it. It had the words, Home Sweet Home. Robert H. read more

This location is great, I'm so glad I live close because I love being here. I can easily spend an hour in this store looking at all the cool stuff. They have awesome deals, I always end up getting more arts and crafts stuff than I intended too and I'm never disappointed. The staff at checkout are also friendly. The only thing I could critique is they should be more on top of bathroom maintenance, but other than that I have no complaints! read more

Worse experience I ever had with the store manager RICHARD he has no class and no manner to manage that store I am spending thousands of dollars in that store but after today cuz of him my vision to the hobby lobby has been changed forever and I will let all my friends and family I know to not going to hobby lobby anymore today I took some merchandise to return with the recipe and the tags and also the credit card I purchased with he didn't want to take my returns he started to accusing me front of everyone and after the I got my return recipe he told me he can declwhen I asked the cup the advise he told me the best thing you can do it's small court I am taking this to small court again Richard was the store manager he is very unprofessional , rude and zero class read more

I came to purchase the supplies I need to make my black tutu for Halloween. I had a bit of an "emotional journey" during my visit to this store... Upon arrival, I was SO happy! I had only visited a Hobby Lobby in Vegas previous to this venture, and this store is HUGE in comparison to the Vegas location! The store is very neat and well-organized... everything is in its place, facing the right direction, no "debris" in the very wide aisles. It has an "older" feel to it but not in a bad way. It just seems like an established business. (I'm not sure how long this location has been here.) There were not very many people present, but it may have seemed that way since the store is so large. There were plenty of cars parked in front of the establishment. I went to the fabric department since I was told (when I called a couple of days ago) that I could find tulle already cut into the width I need for my tutu. I saw a large spool of tulle, but not the smaller spool I was told is in stock. I looked and looked... and then I looked for an employee. No one. Not in the fabric department. Not in the nearby departments. Not in any random aisles. Then bothered Ani ("aahhh-knee" - that's me) appeared... I realized this very large and very fun store seemed to have no one to help uncover/find specific treasures among all the wonders. I went to the cashier area, where I found one cashier and about fifteen people in line. I asked her for help in fabric to which she asked "Is no one there? Someone is supposed to be." I told her I was back there for a while and didn't see any employees. She paged the fabric guru by name. I spent eight minutes at the register, as directed, and the employee never came. The cashier then called me over and said "The employee I paged never came. I don't know where she is." She looked at me as I did her, as her line of now eight people watched us both. So uhhh - now what, wondered frustrated Ani. Then in walked the fabric guru from outside. She wasn't the nicest, at first - she told me she would be with me in a minute before asking me with what I needed help. I told her about the pre-cut tulle about which I was informed and she said she didn't think they had any. I was starting to fume, but she seemed more interested in the tulle I was promised rather than her journey to the back of the store - she switched directions and led me back to fabric. After a short search, she found my tulle in TWO widths! I also found a glittery, polka-dotted organza AND a free pamphlet informing me of the versatile joys of tulle. Happy Ani was reappearing! I haven't crafted in a while, and I have never made a tutu. I don't sew so I don't know much about fabrics and how they "mesh". I had questions and fabric guru was gone again. I saw two customers with a basket full of material and I had to see if they could help me - the internet was not answering my questions about ribbon width and whether or not the sturdier organza and delicate tulle would mix well. The more seasoned customer was happy to come over and hear about my project before informing me about the itchy-ness of the materials (though they should blend just fine), pros and cons about different ribbon sizes I could utilize for the "belt", and about the "senior Minnie Mouse" costume she made for her Halloween party! She was a jewel! Excited Ani went to the front of the store and became ecstatic Ani when she saw the first cashier finally had some relief - a second checker! This organization is Christian owned - I recognized a lot of the instrumentals that sounded like jazz as faith-based songs. That was cool. Great prices! I bought all I needed (and probably more) for my tutu for about $20. And there are discount signs all around. My mom said the app would have provided me a 40% off coupon on one regularly-priced item. I very much liked this store - I would just advise management to ensure the human capital is as well-stocked as the craft goodies! read more

Thanks to the frame shop and Roger! Very friendly and professional. I trusted the folks here with a piece of art and pleased with the care and results! Thanks again read more

Hobby Lobby - Arts & Crafts Near Me - Foothill Ranch, California

This is the third time I've been to this hobby lobby and going to the framing section nobody to be there and then when I have to leave somebody shows up and says can I help you has anybody experienced this in the framing department the woman who works there this is becoming ridiculous in a matter of from Mar to today's October and I need to find another framing place read more

Michael's is in the same lot but I always stop at Hobby Lobby when I can't find something I need. I usually go to Michaels because they have better coupons but Hobby Lobby has by far a better catalog. They also offer coupons on their site! Got 40% off for today's purchase. This is the first Hobby Lobby I've ever been to and I absolutely love the store but the people there are the absolute worst. I'm not talking about staff, I mean the customers. They are usually cranky with returns 10 feet in the sky and some old woman yelling about how the item was 20% off not 15%... I really give props to the staff here, I had a lady in front of me giving the cashier a check? Not sure the situation but the poor girl at register had to pull out a binder and look up stuff and it was holding up the whole line, overall she just looked worn out and I couldn't help but feel bad. Off of ranting now, but this store is wonderful! Hoping they will hire more employees and make it easier for the current employees! It's very unfair how customers take out their anger of waiting in line for them and they really deserve a lot of appreciation! read more

Great customer service by the lady in the back room with all the paper supplies! I saw online that Hobby Lobby had a deal on foam boards, but I needed one that was quite large, 60 inches by 40 inches, and they only sold them in-store...I wasn't sure that a board that size would fit in my compact sedan, but decided to go try it out. It was a bit of a drive, but it was a great deal, so I went down there and bought the board. Lo and behold, I found out after taking the board out to the parking lot that it didn't fit in my car, it was too long by about just a tad bit. At first I was just going to return the board, but then I decided that I would try asking the worker in the back room (where all the paper and boards are cut) whether or not she could cut the board down by a bit in order to have it fit in my car. I was totally expecting her to say no way and that they only sell the boards in the advertised sizes, but she went ahead and cut it down and I was able to take it home. Hooray! Much thanks to that worker and to Hobby Lobby. I'll be back again. read more

Needed some hobby paint for an automotive project. I wasn't interested in having someone at a home improvement store tell me a bunch of nonsense about how I need to buy wall primer to paint my grille on my old car(yeah that happened). Anyway, my expectations were low because art stores generally don't impress me. I was very surprised and delighted by my experience here. Although I know little of he ways of the artistically inclined, the store layout seemed logical and easy enough to navigate for my extremely stereotypically male brain. After walking around looking at the different sections, I was asked if I needed any help by a lady in the fabrics area whom pointed me in the right direction. I think her name started with an M.. I found the paint area where they have it all locked up, and another employee was there in no time, as if he just knew I was about to go looking for help. I think he was the store manager who helped me, dressed formally, tall guy with glasses. Really polite, helped me get what I needed. If I recall correctly his name was either Larson or Larry. Cashier (cannot remember her name, younger blonde girl?) was super friendly and helpful and even gave me a heads up that there was a sale coming the following week if I needed to get more paints or glues from they section, that I could wait a few days and save a few dollars... 5/5 stars. read more

The Manager Julie needs to be trained in CUSTOMER SERVICES or fired. She's so rude to customers. I think the problem with this location is that. read more

Obsessed. Recently renovated our house and this place has become our best friend. Decorated every room in the house from here. Lots of great deals and sales. Look online for re 40%off coupon. Some stuff is pretty pricey and worth waiting for the sale or coupon. Great selection and organized by theme which is cool and helps with decor ideas. Check out the clearance section too, you never know what you could find. read more

I really love the selection and prices at hobby lobby and love that I can find all my home decorating and crafting needs in one place! Plus, there is always a 40% off coupon (download the app or sign up for their email). However, (and this is where they loose two stars) the customer service is seriously lacking. They just aren't very helpful or friendly here. Because it's such a large store and they have so much selection, it can be difficult to find things if you go in for something specific. I tend to browse online and then go in knowing what I want but I can never seem to find it. There seems to be an abundant amount of staff, so plenty of people to ask for help, but I don't think I've ever had someone greet me with a smile or actually be helpful other than pointing to the general vicinity of where the item might be. Other stores take the time to walk you to the item or at least give specific directions to where it is...not here. And don't even get me started on returns/exchanges. I don't know why it's such a process but management needs to do some serious customer service training! read more

Wow! I like so many reviewers of Hobby Lobby thought it was something completely different. I thought it was just hobby stuff i.e. Model airplanes, cars etc, or that it was like Michaels or Joann's. Wow was I wrong, this place is huge and has just about everything you could possibly want and then some. I came in looking for something kind of cowboyish, thinking for sure they wouldn't have any such thing, again..WRONG! They sure did. I ended up buying all kinds of little cowboy stuff (brother is a cowboy) along with that, they had a huge selection of fisherman themed items that I took advantage of for my step dad. What a neat store! I ended up spending over an hour in here, just finding so much of what I never expected. This store is amazing. I will surely be back when I need something that nobody else seems to have. Fun place, and super friendly folks working there too! read more

I went into Hobby Lobby to return a picture. I was in the purchase/return line. The cashier was ringing up a customer with a lot of items in her basket. A register opened and the associate said to me "I can help the next person in line". I started to leave the register I was in line for. When Rebecca yelled at me to stay in the line I was in for returns. Again Excuse me!!! I only said that since there was only two of us in line I thought that was directed at me. Excuse me!!! Rebecca was sweeping the floor and never once did she offer to help the young man at the register wrap any of the items he was checking out. I have never in my life encountered such a sour faced group of women. No one ever smiles or is friendly with the customers. I was an Assistant Store Manager for 22 years and know, when someone has a good experience they will tell maybe 2 people. When you have a bad experience you will tell everyone you know. I will do my part and spread the word. read more

Be prepared to spend atleast an hour here! It's impossible to get in and out quickly because there are so many things to look at! I love this place. There is always something on sale. It beats Michaels on pricing and has a much bigger and better selection. They have great deals during the holidays on decor. Huge fabric and flower selection. The staff is very kind and friendly. I've bought pic frames, candles, dining room table decor, xmas wreaths, and halloween stuff here all on sale. Great candles too. Don't go on sundays because they are closed. read more

This store is craft heaven. Holy crap. So I've gotten into scrapbooking recently (I'm getting old you know) and everyone (mainly my coworkers above the age of 40) kept telling me I needed to check this store out. When I first arrived I was shocked by the sheer size of the place. Literally had everything for every craft imaginable. It also had a ton of home decor which I was expecting. I was in a rush but I will definitely be back to check that out. I walked directly to the back of the store hoping the scrapbooking section would be back there and lo and behold it was. Talk about selection. Awesome stickers, cardstock, tools. Loved it. The best thing about this place is the prices. And they are always having sales, especially on scrapbook items it seems like. Download their app, they have a great one. It also has a 40% coupon you can use each time on one fully priced item, love that! Anyhow, what I'm trying to say is this place blows Michael and Joann outta the water, sorry guys. Happy scraping!!! read more

They have a pretty huge selection which is what gets this place to 2 stars for me. But, the prices aren't all that great. When my fiance and I went in to look around for some halloween stuff, we enjoyed the selection, but nearly every aisle had 40-50% off signs. To me, this screams that they are overpricing everything by the same margin and using the 40-50% off "sale" to get people to think they are getting a great deal. We did end up buying a couple things, but when we went to Target almost immediately after, we found the same items retail for a bit cheaper than Hobby Lobby's "40% discount". Don't be fooled by all the SALE signs...they really aren't a great deal at all. In addition, unless we missed where they were located, there aren't any signs over the aisles indicating what is located where. You kind of have to walk around and figure it out. I personally like being able to look up and see which aisle I need to head toward for whatever item I came in to buy. read more

This place always treats me kind... whether that's a creative person speaking or a reality to everyone .... idk but they always help me find what I need along with having everything I need lol . I come often because I sell product on Facebook and they always have what I need and if they don't they are willing to go the extra mile to help. Customer service is on point!!! read more

Half decor and half crafts, this store is not any different than the one I visited in Winchester, VA this past spring. The many different framed mirrors gave me ideas on what I could do in my bathrooms. I do like that fact that it had three full rows of yarn in some different brands and varieties than what Joann's or Michael's carries. I also found out they will price match their sales for 14 days after your purchase date if you bring the receipt and items back to the store with you for them to make the adjustment. It's an inconvenient way to get the sales price compared to Walmart's price catcher, but atleast they try. read more

This store is a massive combo of home decor and craft supplies. Convenient if you want to kill some time, because even when I know what I'm coming for I still end up wandering around. Their prices seem on-par with Michaels, so if I'm in the area I and need something I would stop. I do like their home decor section, and have purchased a couple of things that I was really having trouble finding elsewhere (like a big tray for my ottoman that was under $50). And lots and lots of knick-knacks :) And just like Michael's, there is ALWAYS a coupon. Just make sure to have it on your cell phone, because I don't think they as willing to give you the discount without a formal coupon. read more

Gave this location 3 stars because the check out process is always frustrating. There is never enough cashiers & when they open a new register lane they do not care to prioritize who was the first person waiting the longest. When I asked the assistant mgr about this she said sorry but since I didn't visually see this I can't speak to it even while I visually showed her what was currently happening. I waited 30 minutes just to check out of this store! Shameful, do better hobby lobby!!!! read more

I just have to say...dear casher, (very young female) you so UNFRIENDLY person Ever. You are not happy? Then quit your job. You need to work somewhere you don't have to deal with customers. You don't say Hi, Thank you or nothing!! How horrible can you be? Please retrain this girl. read more

Love, love, Love everything! I wish I had a bigger home to hold all these beautiful and cute farmhouse decor. Can't get enough.