I love this place. When I'm in Findlay I try to swing by. Good service. Good people and most of all…read moregood deals.

To start this off, they don't even DESERVE one star. Me and my mother had gone in to get an outfit…read morefor my senior portraits, when we walked back to the fitting rooms we saw they were blocked off with racks of clothing, we assumed they were trying to keep people out for cleanliness. We continued to press the service button which was on and glowing. A lady comes over and immediately is extremely rude to my mom, before we could even get a word in the worker said:" just to let you know, when these are blocked off we don't want anyone in there.". She also added that they were "to understaffed to man the fitting room" to which my mother politely replied with "I don't understand how you guys expect to sell clothing, when people can't try it on." The worker then says in again a VERY rude tone " we have a 30 day return policy. You can buy and then bring it back." To which neither of us replied and I followed her back into the fitting rooms. And as I was trying on clothes the worker sat there and complained about her job to my mother who did not say anything to begin a conversation. All in all service is terrible, I understand the pay is not good but have some decorum. DO NOT SHOP HERE if you wanna buy clothes.

The Granary has beautiful furniture, but if you want custom made pieces, look elsewhere. After…read morewaiting 3 months for my piece, they did not follow instructions. I didn't like a shelf so close to the floor, because I wanted to be able to clean under it, with ease. I also wanted the shelf to be 14" below the drawers, so that my CPAP machine could reach my bed. When it was delivered, those instructions were on the bill, and yet, they still didn't adhere to instructions. They did not communicate with me, unless I called and called. I paid nearly $600 for this sofa table, so I expected to get what I ordered. I was so tired of hassling with them, that I chose to keep the piece, rather than wait another 3 months. I will not shop at The Granary again.

The Granary has amazing quality and fair value. I had a a cheap entertainment stand in my home. I…read morealso have 2 young children. They tore up the cheap pressed cardboard entertainment stand in like a year. The doors fell off and it was all scratched up. We started looking for a new one. All the low quality options at Target and Wal Mart were pretty expensive. We ended up going to The Granary and for not too much more money we purchased an oak custom made entertainment stand. It has held up very well and we are so happy with it. The Granary quality is unmatched with friendly and helpful staff.

Ohio State items, Lang calendars, variety of candles and candle accessories, Vera Bradley items,…read morekids items, at least two different bead brands (don't recall the brands right now that they carry). I shopped here earlier this week and bought a scarf for a gift and some Christmas decor items. Be sure to go into each building. I believe there are 7 buildings to go into. Each has different offerings. This is a go-to location for gifts or seasonal decor items.

My husband drove me down for a day of antiquing and asked if I wanted to stop in afterwards. I was…read moreexhausted (5 hours of antiquing) but said yes. Am I ever glad I did. What a l lovely find for any primitive lover. A complete home furnishings and gift store with all the latest trends and talented staging ideas throughout the multi levels that are set up as a home would be including a big fireplace. It was a lovely place to stop. When I asked about a piece on display that I couldn't find the shop owner indicated they were just pricing some because they couldn't keep them in and sent me across to another store in the Homestead Collection with my current haul to look for my dough bowl there and pay for it all at once. GREAT customer service! I'm going back this weekend even if it is a 2 1/2 hour drive from home!

This has been the worst experience. My son purchased a sofa at the Findlay store early June and…read morepaid for white glove delivery. While bringing the sofa into the home, the young men ripped the sofa. They took note and told my son they already reported it to Ashely while at the home. They said he would be getting a call the following day to set up a repair service. They never called him. We went to the store he purchased it at and talked to his salesman. He was told it never got reported so they put the report in. My son got a text to set up a repair date, he took time off work to meet with them, then he gets a text stating it was going to be earlier in the day which he could not do. They rescheduled to another date a few weeks later. He again takes time off work to meet with them, and he gets a text stating they moved the repair service to 6:45-11:45PM on a Friday night! Nobody showed up. Went to the salesman again and he put in an exchange request, as should have been done in the first place. My son didn't pay for a ripped sofa. Set up another date for a delivery to exchange out the ripped sofa and instead they sent a repairman, and as he's at the house he finds out they sent the wrong fabric to repair it. Another delay. It's now early October and still nothing has been resolved. I've called to set up a delivery exchange five times in a week and for some reason they can't move forward. "Things are still in manifest" is their response. Four months since they delivered and ripped a new sofa my son paid for and we can't get anyone to help. This is ridiculous and unacceptable. I would never do business with this company again ...ever!

Picked out a leather chair and sofa. It was delivered and I noticed that the leather chair had a…read morepiece on the back that wasn't sewn right. It would not line up and close without hanging crooked. There is also a permanent wrinkle in the back and the seat is already sagging. (this chair purchased/delivered in December, 2025). The delivery person took pictures, we took pictures and went to the store the next day. The store was NOT interested at all in what I had to say. They handed me a paper with a number to call to "lodge a complaint". All we get after sending pics and filling out info is a "computer person" saying it is in process and nothing has been resolved. DO NOT BUY FROM ASHLEY. I will gladly update this review if there is a resolution but I'm pretty sure given the quality of service that the update won't be happening. What's interesting to me, too, is that how pleasant the salespeople were. Little did I know that the pleasantries would stop once they got their money. Lesson learned...the hard way.

My favorite thing is the sit down and stitch tables, lots of space, if u need a home away from…read morehome. Love it.

We stumbled into this unique and interesting store. I haven't seen this much cross stitch items in…read moreover 20 years. The owner was a delight showing us around and telling us stories. She had everything from kits, patterns, commercial fabrics and floss. But the unique hand dyed fabrics and floss were enough to make me want to cross stitch again. I found some very unique colors for my embroidery projects.