We were very anxious about finding a contractor that does everything after the severe hail storm in Sachse last month. I did my due deligence by calling 6 different contractors for estimates on damage to our roof, gutters, broken windows, torn off screens and damage to our cedar fence. I was able to finally speak to one contractor that seemed promising and said he would be out the next day to assess the damage and to give us a quote. We waited one week, he never showed and we did not receive a phone call back nor did we ever hear back from the other five we contacted. Great customer service.... (not) then out of the blue, a young lady knocked on our door introduced herself as Robin Thacker, co owner of HNL Contruction. I thought to myself, how could this "cute as a button" lady have any idea of what needs to be done to my house. Well, I realized very quickly that she knew what she was talking about and understood the business like no other. My husband over heard the conversation and came to the door and he too realized that this girl and her company has the drive, knowledge, and expertise to get the job done. Two days later we met her husband, Joe (general contractor) discussed the details, signed the paperwork and we were off running. I can not say enough on what an excellent job their crews did on repairing our home and now it looks better than when we bought it as a new build. Joe or Robin would stop by our house everyday overseeing their teams and making sure we were happy as contruction continued. Each time we called with a question, they returned the call within 30 minutes and we never felt they were too busy (even though we knew they were) to address any concerns we had. HNL Contruction pays attention to detail, they are honest and hardworking and truly good people. I would highly recommend them for any contruction or repair needs you may have. They are on my speed dial for future projects!! :))
Jim & Marlene read more