Very professional, applying was not difficult at all, and the fee was reasonable. Definitely the…read moreplace to come if you need a loan. Clean office, easy to find, and a very nice lady will attend to you with courtesy and patience.

Please come see Mercedes! Great customer service & very helpful, friendly & amazing! I recommend…read morethis place!

Came here because of the yelp reviews about customer service and Crystal did not disappoint. Thank…read moreyou, will definitely be coming back because of her.

Lady has an attitude like it's her money doesn't even know what she's doing just threw my check…read morethat was valid they're lose on 30 dollars out of just the interest.

I just became a new member at this credit union three months ago. This location is amazing. The…read moremanager, Nancy has a great staff and she runs that location very well. She is helpful, kind, professional, attentive, and listens to customers suggestions. Nancy makes sure everything is running properly. My banker, Catalina Reyes is phenomenal. She is very patient, understanding, knowledgeable and personable. I love this credit union. The lines move pretty quickly and they have many bank tellers to assist you. Plenty of parking and great rates on loans, CDs vehicles, etc.

When I am in El Monte, I often go to this branch. Just as lovely as the Covina branch. Great credit…read moreunion if you live in the San Gabriel Valley, Whittier, and Orange County areas. They also have two great locations in Downtown LA.

My first time here and Debbie was so helpful and so sweet I loved their hospitality and will…read moredefinitely be referring them and will be coming back.

Debbie and Destiny are great! Super kinda and helpful . They have been real angels in my life …read more Thank you for all the help and patience with me . God bless you two awesome ladies . May your business be booming with new customers . You Two deserve it Micah

Super nice women working here all the time definitely recommend it ! They are helpful and…read moreknowledgeable with any questions you might have sending money

We went in to open bank account and we didn't have appointment. It was fairly quick. They run your…read morecredit to open bank account which I found odd but they have great interest rates for their customers so it's worth it. We were done by 30 mins. We had filled out most information online so it made it quicker.

ARMIDA with this credit union is the absolute horror of a human…read more If you insist on opening a specialty account with this credit union then deal with Aleyda. This lady is the epitome of grace. She goes beyond her means to help a customer in need.

I've had serval issues with Veronica and not being helpful to staff mistakes. I called to make a…read morepartial payment on a loan. They agreed it was fine and I paid more than half of the loan. I only had $200 left to pay and they agreed it would be fine to pay off on the 1st. 3 days later they auto charged my card. Veronica refused to correct the mistake and stated there was no note left by the staff member that I would pay it on a later date. My only option was to re take out the loan with the interest. I asked Veronica to have her supervisor call me and I've yet to receive a response. I've tried calling and she will tell me she has customers and will call me back. Refuses to let me wait on hold instead of a call back. Each time she says 20minutes and I never get a call back. When I call again she states another 20minutes She tries to direct me to the portal but I've stated that I cannot access the portal and she states she cannot help me with that issue. She doesn't value her phone customers only her in person customers

Amazing service here from all the staff They offer many…read moreservices like check cashing , loans , and western union and many more. is great!

Taking out a loan can sometimes feel like a stressful or intimidating process, but my experience on…read more09/02/26 at OneMain Financial in San Gabriel was completely the opposite, and it is entirely thanks to Branch Manager, Irais Madero! From the moment I walked in, Irais offered me a water bottle and made me feel completely comfortable and at ease. She went above and beyond to make the entire process seamless and positive. She took what is usually a complicated process and made it completely seamless and positive. Irais has a wonderful way of making you feel comfortable right away, and she made sure to go over the loan documentation and answer any questions  throughout the entire experience. It's rare to find this level of genuine care and professionalism in the financial industry. If you need a loan and want a hassle-free experience, go to this location. They have great customer service, a welcoming branch, and a manager who truly cares about the clients. 10/10 recommend!

Awesome experience , definitely will come here again, they explained everything to me, the whole…read moreprocess was easy.

My mother went to this location because she needed help accessing her account through her phone…read more They gave her information on how to change her password but that didn't work. They couldn't spare 5 minutes helping her access her account. They need to do better with their elderly customers. Do they not do any training? We called the next day and of course they are busy to do it on the phone. When they could've just helped her to begin with. This is truly upsetting.

My favorite bank place i love it that there is no long…read moreline of waiting. Clean. See you next time.

I wanted to write this review sooner but I got so busy. I came in last week on a Tuesday and was…read morehelped by Tais! Normally I would strictly use the atm but I had other matters to deal with within the bank. Tais helped me out right away and answered every question I had. Tais was very kind. I really appericiated her being diligent and sincere along with being extremely professional. Thank you again Tais!

Very disappointed with this Chase location. The sign says they open at 8:00 AM, but the doors are…read morelocked and the drive-through isn't working either. Staff inside just ignore people waiting outside instead of letting anyone know what's going on. Totally unprofessional and a waste of time.