I've had my La Pavoni Pro Europiccola PC-16 espresso machine for nearly 20 years. Two weeks ago, the extension cord burned out. I researched repair services in the greater LA area and found HiTech Espresso, run by David, who specializes in repairing fine espresso machines. I contacted David and dropped off my machine for repair. During the consultation, I met Kevin, who informed me that the group head needed new gaskets. Initially skeptical about having work done on the group head, I agreed. Today, I picked up my machine and met David. He's much friendlier in person, lol. We discussed the work done (extension cord was replaced and changed from a 16 gauge to a 14 gauge and group head gaskets replaced), then we talked a bit about other espresso machines, coffee beans, and grinders. Then I left. I'm extremely happy with HiTech Espresso's work. When I got home, I fired up my La Pavoni and pulled my first espresso shot. The lever was so smooth and easy to use. Thank you, Kevin, for your help and recommendation to address the gaskets in the group head. I appreciate that it's a personal business, and the fees are reasonable. Thank you, David, and the team at HiTech Espresso. read more

They did an amazing job fixing my La Pavoni espresso machine. They cleaned it, fixed the seals and the price was very reasonable. I definitely recommend. read more

HiTech Espresso - My La Pavoni - Appliances & Repair Near Me - Los Angeles, California

HiTech is exactly the kind of place you want working for you. They know and are committed to their craft. They tell it like it is. And they do good work. No nonsense, no BS, just straight to the point. La Pavoni Napolitano working like new. Just had an espresso. Mmmm, good, and it looks great back on my counter, even if it's not the best machine out there. And, it's not. Thanks guys. See ya' in a few years. read more

OK, this may be long as I want to be thorough. I literally read EVERY review here on HiTech. The overwhelming majority are positive. The negative are VERY negative! When I see that, I usually go with the positive POV and figure that the others are outliers and something went wrong - maybe/likely with THEM. So, my wife was going near there and dropped off my prized La Pavoni lever machine that she got me for my 60th birthday. It's my pride and joy. I've used it daily one or more times A day!, not to mention even more during holidays. After 3.5 years, she needed a tuneup. Two weeks later, we went in today, not knowing what sort of guy would greet us. Let me preface this piece with something about me. I was born in Montana, and grew up back east. The east coast is a very sarcastic, and according to my wife, "smart ass" culture. She's 100% right - I am that and some. She's a native/lifelong Californian. How did we make it 35 years? Easily. So, we went there to pickup my La Pavoni. the last few weeks have been the WORST without it. I've been drinking coffee since I was about 8 years old. My Dad was a geologist and coffee is a staple. I went downstairs, and there were a lot of folks around - some staff, some customers. Neat little basement shop filled with all sorts of bean machines. My wife introduced me to Dave, and I could tell we were two of a kind. I was prepared - as I said, I read every review and reply. We had fun joking around and of course I got some classic Dave sarcasm - I was "using the wrong water" and that sort of thing. I took it as good advice rather than getting butt hurt. We had a blast, and Dave invited us upstairs into his home where he showed us HIS wonderful setup and he made me an espresso that was amazing! We chatted about grinders, filters, water, etc. while the caffeine entered my brain. He mentioned that a knob needed to be replaced and I knew that as I had put some tape on it to hold it in place. he volunteered to order me a new one, which we accepted. Now here's the funny part. As I carried my machine outside to the car, I looked at it (I keep it like a Ferrari) and noticed that the boiler was gold. I said something about it and Dave replied "Yeah, I gold plated your boiler too". It was the first time I've seen it in sunlight and it was in fact, gold! Back in the house, it looks silver again. So, thanks Dave for going the extra mile - why not plate the whole thing gold? :) So, we took it home and of course I fired it up. Made my wife a latté as I had already had my limit. It was perfect. The machine feels better than new, and I am a happy camper! If you're a little overly sensitive, maybe find someone with a thicker skin to go in for you. I enjoyed Dave and his guys, and they did what I needed. Recommended. Fun. Did the job. Enjoyable experience. Scott & Aprile PS: Dave. Check out the eagle :) read more

See all

We were never quoted a price in advance because the issue was unknown. Again we learned the cost was $500+ AFTER the Pro Espresso Coffee Machine was fixed. It is customary to call the customer to discuss the issue and inform the customer the cost to fix in advance. read more

I bought used La Spaziale Dream T that was not working, had him make sure the machine was safe to use, and to fix the issue which ended up being the pump. On the way out got some tips on what water to use to prevent the calcium deposits that the last guy had on it, he even cut the cord to a manageable length for a countertop vs that 5 feet long cord that came with it. read more

Highly DO NOT recommend, went this shop solely based on yelp reviews, however my machine was never fixed and the owner is very stubborn about his opinion read more

I took my Italian 4 year old lever-operated machine (La Pavoni Europiccola) here because it was leaking like a sieve. Dave fixed it more quickly than anticipated, and it actually works better than when it was new. The price was reasonable, plus shipping it back and forth to the Seattle store where I bought it would have been crazy expensive. So happy to find a place in LA to keep it in top shape. Thank you, Dave. read more

place is a joke, guy is a jerk. After I called twice, telling him my machine model, he told me to bring it in. After it sat there for a week, he told me to come pick it up, he couldn't work on it because, "it's 30 years old." That's it? When I went to pick it up he says, "would you repair a 30 year old car?" Dude. Lame. What a joke. Well, if you bought a crappy, overpriced espresso machines and it broke then this is the perfect guy to take advantage of your mistake and charge you $150 an hour to fix it. Good luck. read more

My Lelit Mara X V2 was ready for pickup much faster than expected. Working like a dream again. I think he also lubricated the squeaky lever on the machine! If you're lucky you'll also catch his friendly creamsicle cat Chester. I'll definitely come here for all my repair needs in the future. read more

The best! My La Marzocco GS3 needed a through going over as it had been unused for a few years. I brought it to Dave and his team and it was an excellent experience. Dave finished the overhaul and I picked up my gleaming, as-new machine. A simple and efficient process. Highly recommended. read more

Great customer service and so far so good. I would recommend. The staff were attentive and the service was excellent

Honest, quality work. Dave is a joy to work with if your espresso machine needs service. Worth the trip to his shop. I highly recommend HiTech Espresso. read more

Breville - all in one with the grinder and the grinder was not doing it's job. The answer, new blades. It worked. It's great, like new. I was surprised that the blades on the grinder wore out as they seem sharp to the touch, but I guess those fresh espresso beans are tough to crack. It now grinds twice as fast. Repair was instant. priced fairly and they even told me where to park so I didn't have to carry the heavy machine around the block. And if you smile, they will tell you some of their favorite places to get good beans. read more

Great service! My is like new again! I highly recommend HiTeechEspresso if you need a service on your espresso machine. Thank you guys! read more

It's been 5 years according to Yelp since I first became a customer here. I still love this place. My Gaggia Anima super automatic was acting up, and these guys asked if I was ready for a near religious experience, guiding me to a Silvano Evo espresso machine. What have I been missing ... I have found my nirvana ... thank you team at HiTech! I am tempted to reduce my star rating on this business so this place stays the secret that it is ... but they actually deserve 6 stars. Keep up the awesome work gang. read more

HiTech Espresso - Silvano EVO - Appliances & Repair Near Me - Los Angeles, California

See all

Nearly a decade in and my rig from Dave is still going as strong as the day I bought it (with rapid and cheerful support from Dave for some very minor issue every few years). It is hard to beat being able to quickly whip out a couple of high-end-3rd-wave-cafe-quality cappuccinos while getting the kiddos ready for school every morning. read more

David, at High Tech Espresso did a fantastic job at diagnosing the milk frothing heating problem on my only 30 month, well loved and cared for, and minimally used Saeco Pico Barista. Since Saeco was bought out by Phillips, what David is seeing is poorer quality manufacturing. My machine needed a new CPU which Phillips is no longer making that part. Terrible to have such a young, and very expensive ($2,000.) machine go bad at 30 months and not be able to repair it. David guided me on all my options, and he had some very good ideas I wouldn't have thought of. Oto was a great communicator and answered every email very promptly, which I very much appreciated, and he searched out leads for parts I was guided to. The both of these men care about the work they do, and are very fair minded with options, and pricing. I have every confidence to recommend this business for your espresso machine repair needs. read more

HiTech Espresso - Heater on milk frother went out after only 30 months. - Appliances & Repair Near Me - Los Angeles, California

Extremely knowledgeable and great work. Couldn't suggest more, an asset to the community. Will be getting my coffee maker fixed here for years to come. read more

2023- 6 years later after my last review :) Again DAVID pulls through again! As I remembered him years ago, his dry humor, kindness, and matter of fact of knowledge was all there. And I love it! I had trusted his professionalism and advise years ago and that never left. The impression that David gave me back then made me be a forever return customer. Well, I had a Gaggia Classic that stopped working. And before I went to David, I had been looking to upgrade my Espresso Machine. When I got there and talked about what was wrong, David, like the Jedi he is... seemed to already knew what was wrong even before I got there :P. I had a slight idea what was wrong, but David confirmed everything. He and I talked for a little while and he did show me a machine, Silviano Evo. I don't know if it is his style of salesmanship, humor, kindness, pure knowledge, or what, but at the end I joyfully ordered the machine and left feeling good about the purchase! I do trust David's knowledge with everything espresso and everything I have ever had espresso has been through his advise and through him! I got an Encore Grinder years ago and it still works like a champ, I got the Gaggia from him and it was, as he said at the time, a wonderful entry level espresso machine. Now having the Silviano Evo, I can't wait to explore the journey that I will have with this machine for years to come! I want to thank THE Jedi Espresso Master, David. Thank you! :) Also- a worker there named Otto was SUPER kind in helping me with the after purchase care of the new espresso machine and helped with some functions of my new machine! Thank you Otto!! Overall, this place it THE ONLY place to go for Espresso care!!! read more

I never write reviews, but I HAD to share my amazing experience with Otto and Kevin!! Dave's team truly saved the day! They quickly, professionally, and accurately diagnosed my Gaggia machine's incessant error message rending it inoperable. I was ready to throw this expensive machine in the trash after just under one year of use with immaculate care! Whole Latte Love website/team was HORRIBLE (not affiliated with HiTech) and provided little to no support with their promised warranty. I am SO happy to have found a trustworthy and local solution for my espresso machine needs. I will be referring everyone to them! read more

Great place for repairing your coffee machine! These guys know what they're doing. Fast and reliable service! Highly recommend! Ivaylo read more

Get a another job buddy. Holding our machine for 2 weeks and returning it back to us with the same problem while claiming you fixed it and charging us $150 for nothing. Great job. Unknown to you? I can proof by providing the invoice. BRAVO - BRA -FUCKING VO read more

Cannot say enough about the crew at Hitechespresso. They fixed my Rancillio Silvio with such expertise and speed I cannot overstate how great they are. The crew all had a great time examining my PID from the netherlands and had no problem diagnosing and getting me back on my way. Great customer service, great pricing, great expertise. read more

Dave and team are incredibly knowledgeable on all things espresso. I had issues with my Rancilio Silvia last year (blocked solvenoid valve and boiler with lots of scale) and I brought it in on a rec from a friend. They fixed it and I decided to have them put a PID on it. Now I'm pulling shots that are better and more consistent. Get the PID! You won't regret it. Then recently my Rocky grinder stopped mid grind on me. I brought it in to Dave. Some people would have just told me to get a new grinder but Dave said he could fix it. The switch was bad. I'm glad I didn't have to chuck the grinder for the environmental impact implications and sentimentality. I almost enjoy when my espresso stuff breaks because I get to stop by and talk to Dave and see all the awesome machines they are working on there. It's worth driving there from the Westside for me because Dave is the best in town read more

HiTech Espresso - Silvia with PID - Appliances & Repair Near Me - Los Angeles, California

We took our 5 year old Gaggia for repair several months ago. Dave took our machine for repair right away and completed the work sooner than expected. Price was reasonable. Our machine is still working great. Unlike some of the reviews we found Dave very personable, knowledgable and instructive. So glad to have this resource and happy to support a local small business. read more

Perfect. Changed my Rancillio pump for an amount too low to even quote, granted it was a "special", but I figured it would cost a lot more. Gave me some tips so I finally feel confident in my cleaning routine. Dave has knowledge from a lifetime of work, and as someone said, he seems to have foreknowledge of what has gone wrong with your machine. read more

This place is amazing. They are so friendly and welcoming. They definitely know what they are doing. The place is such a cool place as well. So happy I found them. They will not disappoint I promise read more

Timely turnaround and great service. It's nice someone has recognized the gap that is Breville repairs. After 7 years of daily use, I'm back at it again w my morning latte. read more

Highly recommend this place for all your espresso machine repair needs. Honesty and integrity go hand in hand here. Great service and fast turnaround. Luv supporting awesome mom n pop businesses. Never oversell you like other places tend to do. Great prices and service is what you get. read more

They lost my $1000 Rancilio Sylvia machine and didn't even care. Blew me away. Such poor service.

Knowledgeable repairman and fairly priced. I also bought an espresso machine from here and it Dace recommended the perfect machine for my needs. read more

Dave received my Machine on a Saturday, and I received a call on Tuesday that the repairs were completed. I've been using the machine for over a week and have had no issues whatsoever. I highly recommend Hitech. Do yourself a favor and eliminate any potential headaches by bringing your unit directly to Hitech. Avoid Alattehotte at all costs. read more

Dave is a Mensch!! I brought a Ranciilio grinder in for repair. He took a look and it was just a clog, which he took care of on the spot. Thanks again, Dave for keeping my partner caffeinated. read more

Dave is a unique & colorful guy. He does excellent work, has a special sense of humor, & does not suffer fools. Be upfront with him, tell him a cat joke, and let him get on with his work. He'll get the job done! read more

This is an extremely experienced and knowledgeable shop who seems to know just about everything there is to know about espresso machines. I brought in an old busted 2013 Gaggia Classic I got as a hand-me-down and they fixed it up good as new. It cost what they said it would and it was ready a couple days early. I don't know what else you could possibly want from an espresso machine repair place. read more

Dave gets the job done. He's honest. We've worked with him for over 5 years. He's very dependable.

I came in with a jammed grinder and Dave took care of it right away. Great service!

Update 2/1/18. I was able to fix my machine myself WITHOUT the help of Hitechespresso. After contacting the manufacturer myself I learned a few things about my machine. Fixing my machine myself was very easy. It costed me about $60 and took about 40 minutes. The part was delivered in two days all the way from London and the owner of the company face timed with me to show me how to do it. Simple. Hitechespresso told me my machine was a LEMON and was UNFIXABLE. That's becuause David ordered the wrong part, and wired it wrong, and cut apart the interior of my machine instead of taking an extra 5 minutes to unscrew the pump and screw it back into the mount. HitechEspresso charged me $900 for something that if done correctly, would have costed him $60 + an intern 40 min to complete. That math doesn't quite add up. I am obviously very disappointed in this service and interaction and demanded I get my $900 back. David told me to take him to small claims court. Is that how you build a reputation? Is that how you interact with customers/people in general? THANK GOD, Hitechespresso isn't fixing cars, or motorcycles cause I wouldn't put my life in their hands. I don't trust their work, or their pricing. read more

I appreciate the extra steps taken during the time of COVID. The machine was delivered on schedule and at price agreed on. read more