I had an outstanding experience with Cityproof. From start to finish the job was handled…read moreprofessionally, thoroughly, on time, and with minimal disruption to me and my family. The windows are working beautifully - we have the "clearer" version with the highest sound reduction in the bedroom, and the "lowest" sound reduction in the living room. It makes being on the 6th floor sound more like being on the 20th. I would absolutely recommend this product to others.

It took almost a full calendar year for my windows to be installed, and required three separate…read morevisits from installers as well as dozens of follow up emails. So much back and forth and so very many mistakes that needed to be corrected! Additionally, one of the windows was broken and required repair within three months of installation. This company is under new ownership and, unfortunately, I think the change has significantly impacted both the quality of the product and service.

My first appointment with Master Windows was virtual on video conference with Alberto. He was quick…read moreto identify the type of windows and what material required to repair the 3 windows. Shortly after he came to take measurement in June. Unfortunately due to resources shortage during pandemic, the sash and balances take 3 months to be available. The company has provided me a very clear and concise invoice with the work detail. Both Cynthia and Janet were very patient with all my questions on the phone. On the day of installation, the team of Victor and Juan called me 20 mins ahead of time so I could prepare . As soon as they arrived, Juan prepared shoe covers to wear before entering the premise. Juan carried in all the tool bags and laid down mat to ensure cleanliness. Window mechanic Victor did a very careful and clean job. He made sure I have checked what he has installed as new and what was replaced. Both of them were patient to answer all my questions during the installation. I am pleased with their work so far from assessment, to invoicing and installation. The whole process was well documented and I will be sure to contact Master Windows the next time when I need a window repaired.

Master Windows is the one company I found that was willing to install windows that I purchased…read moremyself, and the experience was perfect. Good communication, on time, high quality results, neat, and reasonably priced. After so many disappointing transactions over the years it's so nice when people just do what you expect. Highly recommend.

A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.

I had a great experience with Window Man NYC. I had a broken bedroom window and needed the glass…read morereplaced. From start to finish, they were professional, responsive, and did an excellent job. The glass replacement was done quickly and the workmanship was excellent. Everything looks great, and you can tell they take pride in their work. I'm very happy with the results and would definitely recommend Window Man NYC to anyone who needs window or glass repair. Great service, great work, and a job well done!

Just cause they are on yelp that doesn't make them care about your business more. I tried to make…read morean appointment with this company and they kept insisting on pics of the windows- I sent them A pic of the glass I wanted and explained it's a simple hopper and double hung. Several texts and calls from asking for measurements?! Like I'm a window installer? Then I gotta call this morning and the guy I spoke to automatically gave me a price over the phone without having seen anything. This is how they get your business they quote you an inexpensive price and then they come out and they say oh, I didn't know the window was made out of aluminum that's gonna cost you more. So when I insisted he needed to come out, he hung up on me.

I highly recommend All About Glass & Windows and have already given their information to a friend…read morewho manages several buildings. I rent an apartment in a building in Washington Heights with a great super. And from the moment I spoke to a representative of All About Glass on the phone through today's visit to fix several windows my experience has been terrific. Everyone I connected with was courteous, knowledgeable, and friendly. Tito and his new partner came in and expertly fixed the mechanisms on 4 large windows that seriously needed adjustments. They were a pleasure to chat with as the work was being done, mindful of wearing their masks, and there was no mess after they left. SO much gratitude!!

I needed some TLC for my 2 apts windows in Astoria and all about glass and windows was the smart…read morepick or should I say a good recommendation from my cousin. They showed up at day and time requested and the work was grade A , none of the glass had to be replaced but the frames and some molding and other needed repairs were made in a timely manner and no more cold air coming in and it's a breeze to open and close the windows finally .Cost was reasonable and work was done in one day . Glad I went with this glass and windows company . 4.5 stars .

I ordered from Widow King after an extensive search and found them to be better than I ever…read moreexpected. The problem with my own windows were that they were oversized commercial grade windows which leaked terribly and I was unable to find anyone who could replace these as the order was either too small or that they could not provide the oversized windows I needed. I ended up ordering two windows and a new backyard door and after a few weeks wait to have these customized windows fabricated their crew installed these for me without any problems at all. I was actually quite pleased at how neat and professional they were as they took every measure to make sure everything was set right. This morning as I am writing this the outside temperature is just 12 degrees and my apartment no longer feels drafty! I would wholeheartedly recommend Window King to anyone looking for new windows. The price and quality of these windows is not only superior to other products but actually exceeded my exceptions.

having my windows replaced by window king made the process stress free and I couldn't be happier…read morewith their work - From the first contact with Lisa -and then Michael - ( who by the way made sure it was know there was no pressure to buy ) And Wilson and Jose who installed the windows -it was a very positive experience -thank you window king !

From start to finish, the entire process was seamless and stress-free, and I was impressed with…read moretheir professionalism and attention to detail. First and foremost, the Nick was incredibly friendly and approachable. AWR helped me make an informed decision about the type of windows I wanted. They were also accommodating when it came to scheduling the installation date. Replacing all the windows on my house only took 4 days. They worked efficiently and meticulously, ensuring that each window was installed properly and securely. They also took the time to clean up after themselves. Overall, I am extremely satisfied with the work done. My house looks great, and I would highly recommend them to anyone in need of new windows!

I have used them 2x's so far and i think they are excellent, they are prompt,wore a mask and fixed…read morethe window without any problems....Nick is a very nice guy and does the work with no problems, very professional and will definitley recommend him to any one i know. I had 3 screens done today, Nick was in and out in no time and my screens look awesome, they are fairly priced and if you need a good company, call them.

Great job installing screens for a very fair price. Even didn't charge for a small screen. They…read morereplaced the screens in 24 hours and they are working great so far. Would recommend them for fast a great service. Also didn't try to over charge for other window questions we have.

Overall a good experience. Paul came and promptly took the measurements and Isabella gave a…read morereasonable estimate for the window pane replacements. Once measurements were taken, we were given an estimate for how long it would take to receive the materials. We had to cancel appointments for installations a few times because of weather. There were times when it was difficult to get a response from the scheduler, Nikki; however Patricia followed handled requests efficiently and responded quickly. I was flexible on timing because I had to travel to arrange for the installations. The payments made electronically, which was convenient. The installers were friendly and they did a good job. I would use this business again - percent.