Did a great job on our window that needed a quick fix. They came in to review what was the issue…read moreand came back a few days later to quickly rectify. Would highly recommend!

This is, without question, the worst repair service I have ever had the misfortune of dealing with…read more Our business door was out of fire code compliance and needed to be repaired urgently. We hired Artem and his team - a decision we regret. 1. They repeatedly no-showed. They kept promising to come take measurements and never showed up. I had to call multiple times just to get a response. They had to come twice to take measurements, which delayed the project by weeks. 2. They brought the wrong door. When they finally came to install, the door was too large - so instead of getting the right one, they carved into our wall to force it to fit. 3. The door had no lock. For a business! When I asked why, they had no answer. They had to return the next day to install a proper lock - which, by the way, is still not adequate. This delayed the project and disrupted our business operations. 4. They left our space damaged. Floors and walls were left with significant damage after they were done. 5. They installed the wrong hinges. The door required self-closing hinges to meet NY State Fire Code - the very code issue we hired them to fix. They failed to do even that. After all of this, they demanded full payment and became hostile when we pushed back. We now have to pay additional costs to fix the mess they created. We'd ask them to correct it themselves, but we will never work with them again.

Terrific experience from start to finish…read more I had a terrific experience with NYC Glass & Window Repair. Daria was a wonderful initial point person and stayed in touch throughout the process by phone and text. Vova came out for the initial assessment and measurements, and he was patient, kind, and really listened to what I needed. The initial estimate was more than I could afford, and I thought I'd have to contact several other companies for bids. Oliver worked with me to bring the price closer to my budget, and I was able to skip that exercise. I also decided to handle the glazing and weatherstripping myself. Michael and Ivan came to do the work, and they were thorough, quick, and resourceful. These are very old windows, and they encountered some obstacles along the way, but they figured things out and did an excellent job. They also cleaned up beautifully and left the area cleaner than when they arrived. Everyone I dealt with was kind, helpful, knowledgeable, and professional. The workmen's primary language is Ukrainian, so their English was sometimes limited, but this was easily handled because there was always someone in the office available to communicate with both of us in either Ukrainian or English. I've had plenty of experience with workmen whose first language isn't English, so this wasn't an issue for me. I also really appreciated the way the company combines technology with personal communication. Everything is handled efficiently, but you never feel like you're being left to deal with technology on your own. There was always a real person keeping in touch. The entire team is Ukrainian, which was particularly meaningful to me as an East Village resident and a Veselka old timer. I was very happy to support them. This is the way business should be done. Five stars without hesitation!

Three bids and NYC glass and window were not only affordable but highly professional & skilled.read more

Albert installed a custom cut glass panel for our shower. His quote came in at about $300 less than…read moreanother, bigger shop. He also had a faster turnaround. In his words, he "was just the little guy who makes glass affordable". Even though his price point was incredible, he did not cut any corners with quality of service. He was one of easiest people to work with for our home renovation. He was very easy to communicate with and discuss the needs of the project. He was efficient and on time with his estimates. He also was attentive to detail and came back to make sure the glass was completely clean. I would definitely recommend him to anyone who's looking for glass in NYC and would be happy to work with him again in the future.

Leaving a review here because Albert did a amazing job providing me with outstanding service! He…read morereplaced my window screens for a great price! Definitely worth it! I definitely will be contacting Albert for his services in the future! I recommend checking out his services!

I was working with Pavlo I contacted P &S on a Friday night…read moreand they were at my apt on Saturday morning at 8am to assess the window . Great communication throughout the whole process Took less than a week from the time they ordered the glass to replacement Beet happy with their services and would recommend to anyone needing window repairs

Does not respond to texts quickly enough. Very slow. Reasonably priced, however. I will try them…read moreagain

Terrible company - takes your deposit and then you have to chase for months to receive service, or…read moreeven a response. You have to send multiple emails over a month's time to receive a response back. They make you pay up front but then stop responding once payment is processed, very shady interactions. I had to threaten legal action if they did not return my deposit and/or provide service. Save your sanity and money and do not work with this company.

I cannot recommend this company to anyone. I'm currently…read moreworking with Historical Windows of New York on replacing 3 landmarked windows. They had pretty much done the same work to another unit in my building. That said, this is not a unique or difficult job. Their pre-sales pitch was consistent, they followed up, answered questions and etc. That all changed once the contract and checks where handed over. Complete radio silence. I gave them deposits on Friday Oct 11th. It's now November 11th over a month and I have not heard a single update nor have I seen the drawings I was promised by the sales rep Augustin. Furthermore, It's impossible to reach anyone by phone (they have no receptionist). I've called multiple times, emailed multiple times. On the occasion a did get a response, it was vague and a "update coming soon". Having just done a complete renovation of a 3 bedroom home, I know how long it take to do drawings. 3 simple windows, should not take over 4 weeks (and also considering they already did the SAME job to another unit in the building) I cannot recommend this company to anyone. I will update this review should there be any change in the project

Poor communication. Received quote but attempted to call company back to discuss details but did…read morenot received a response back after multiple attempts.

From the owner: We respond fast, show up on time, and get the job done right the first time…read more • Precise measurements, clean installs, and zero-mess workmanship every time. • Small company attention, big company professionalism. • Transparent pricing with no surprises. • Experienced in windows, doors, storefronts, and emergency glass one call, handled. • Quality materials, reliable turnaround, and work that actually lasts.

I actually have nothing but good things to say about this service. After having my windows…read moreprofessionally cleaned, it was apparent I needed one double paned panel replaced. So I got quotes from several places to compare, even though these folks were recommended by the Window Cleaning Company that I was using at the time. They ended up coming through with the best price and were professional, timely and efficient. I would definitely recommend them or use them again.

Paid a deposit 9 months ago and I can't get anyone on the phone or via email. Does anyone know how…read moreto get in touch with these people?

Working with the entire team at VanDeck was an amazing experience start to finish…read more I reached out to Vandeck in February and received a follow up call almost immediately. Andriy came to our house a few day after we spoke and measured the space. From there he drew up a design based on the details I had asked for. After he shared the design with us we met again (on the phone) and reviewed some changes we wanted to see in the plans. He was so prompt with updating the visuals I was honestly in awe. After we came to an agreement on design and were given the quote we signed the contract. We opted to pay for the deck in installments which made it much easier for us to move forward with. The team was able to start on our deck about 2 weeks after the contract was signed. It was still winter so weather had prevented them from starting sooner. I also believe our timing was perfect because we were able to get our deck in before the summer rush. The team who built the deck were amazing(Gamlet and Levan). They were so kind, the cleaned up after themselves (they had to bring all of the supplies through our basement as there is no yard access). I felt like the back yard looked cleaner when they were done than it had when they started. The earthquake in NYC hit about a week after the deck was complete and I noticed that one of the posts on our pergola needed longer screws. Other than that there was zero impact on the deck from the earthquake it is so strong and sturdy. I reached out to Andriy and he had the guys over within a day or two to add some additional screws for support. Overall it was an amazing experience working with the Vandeck team and I would absolutely recommend them. If we ever move to a new home I can promise that they will be one of the first calls I make.

Excellent work excellent staff work completed in a timely manner the experience was all around…read moregreat thank you Vandeck Builders !!!