Great to be back at this iconic Hotel. We had a great stay with touchless check in and out. The spacious room with a king and views of the CN Tower can not be beat. Only disappointment was that Gold members no longer have access to the Exec lounge. Pity. That had always been a great perk of this hotel. The outdoor pool with the warm water was another plus. Snow was forecast. Nevertheless we will be back. My thanks to the staff for excellent service. read more

One of my favorite Hilton stays in recent memory. We had a standard double queen room with a decent view of the city and access to the executive lounge. Gotta love the HH program and perks! What stood out to me was the level and quality of service. I was in Toronto for a conference that was happening at the Fairmont Royal York a few blocks away and so I wanted to grab breakfast quickly and go. One of the staff members at the breakfast buffet could see I was in a hurry and gave me a nice cardboard box and told me to just fill it up with everything I want while in the meantime she got the "bill" (I had free breakfast vouchers) ready for my signature, along with a plastic bag and some plastic utensils for me while I loaded up on noms. It was very sweet of her and she was incredibly efficient and all around helpful. The breakfast spread is also a sight to behold, far better than what I'm used to getting at American Hiltons. Unlimited hot food options including bacon, sausage, single egg bennies, small sammies, as well as eggs made-to-order, fruit, cereal, cheese, pastries, bagels, yogurt, etc. Breakfast every morning was definitely something to look forward to. There was also happy hour discounted drinks with alcohol-friendly snacks available every night. There is also a Starbucks in the building too, but with my breakfast vouchers I never had to buy coffee. As with all Hiltons, I'm a fan of their room service and food menu. We ordered buffalo wings and the sauce had a great bite to it and our order came with plenty of ranch dressing and a heap of sliced carrots and celery stalks. It's a good amount of food and as far as room service goes, you don't get completely ripped off because of the portions. The gym isn't large but it's adequate and includes cardio machines, weight machines, and free weights. Plenty of towels and water, good ventilation, and each machine had a mini-TV, if I recall correctly. And of course, the location was ideal--we were able to walk across the street to check out the Momofuku building, took a nice stroll all the way to the CN tower and to the ferry area, and pretty much walked everywhere we needed to get to. I highly recommend this Hilton - as well as the Double Tree not too far away, if you need a slightly cheaper option - for a Toronto stay! read more

(This review is solely based on my experience with the conference centre.) You want a place that oozes that "old money" type feel? This is your joint right here. There's no doubt that the Hilton hotel in the center of the Financial District is an older property that could stand a few improvements, but as far as the presentation and setup of its conferences... to quote Donald Pleasance in Escape from New York - "You're the Duke! You're A-Number One!" I've attended a number of conferences and events throughout the city, and this Hilton is definitely among the upper echelon, which is no surprise considering it's the de facto site for most of the events held by the Economic Club of Canada. I attended a luncheon event held by the Economic Club late last month (as of this writing) and was pleasantly surprised by the overall experience. That's not to say it was a perfect venue, but I enjoyed it overall and will definitely be back when there's another function. It's very easy to underestimate how sprawling this place is until you take the escalator down to the Toronto Room, which is (IIRC) the biggest conference site in the building. Although one of the elevators was noticeably under repair and the coat racks set up looked a bit groddy and half-hearted, my co-worker and I were warmly greeted. We were covering the event (a post-budget speech by Premier Kathleen Wynne) and were directed to a media table. If I have one complaint, it's that the riser they had setup at the back of the room for cameras wasn't nearly big enough, and you couldn't move on it once the event started because it was prone to shaking. That's a minor quibble, though. Once the speech ended, we decided to stick around for lunch and were amazed at the presentation. Aside from chilled and filled glasses of water and special placards set up for guests who had dietary restrictions, we also enjoyed a plate full of delicious cookies and mini cakes. As lunch begin, we all enjoyed plates of large portions of Atlantic salmon over a bed of couscous, which was delicious and left us hankering for seconds. (From what I gather, this lunch item is not something offered in their standard in-room dining menu.) The staff and service were also fantastic, and even though there was a delay getting some entrees to the table (due to volume - they overbooked the room due to demand for the speaker), the servers were apologetic. I had a fantastic time here and will definitely be back again for more conferences in the future. The prime location and great service were just a bonus. Well worth a look. read more

Hilton Toronto - With former PM John Turner at an Economic Club of Canada luncheon (held at the Hilton) on Mar. 29, 2018. - Hotels Near Me - Toronto, Ontario

The Hilton Toronto is in an ideal downtown location with modern, updated rooms with big TVs, wifi, and a great restaurant on site. It's the perfect spot to enjoy the city and have all the amenities you could want. This is our preferred spot to stay in the city. read more

Hilton Toronto - View from the 21st floor of the Hilton Toronto. - Hotels Near Me - Toronto, Ontario

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This hotel is a little outdated but the rooms are huge! We had a king bed and there was so much room around it even with my luggage opened on the floor. The location of the hotel is great. It's across the street from Momofuku and there's a Starbucks in the lobby. It's also pretty close to all major attractions (about a 15-20 min walk to CN tower, aquarium, and the ferry ride.) The housekeepers are so nice too and made sure to ask if we needed anything when we passed by. The rooms are very clean. I highly recommend! read more

Amazing stay! Great pool area. Friendly staff clean place overall. Convenient access to shopping and walking distance to CN tower and aquarium. Would come again. read more

Came to visit Toronto with our 11 year old daughter for March Break, Hilton Toronto was a great fit for us due to location. We had booked 2 queen beds check in is at 4, we arrived at 435 to be told there are unfortunately no 2 queen rooms available because of an incident that got the entire floor closed down for renovations, but was offered an upgrade to a king size bed room. I reminded the front desk agent that I had my daughter here she suggested a cot bed for no extra charge. For the amount of money we are paying for a room, and to make my daughters first time in Toronto memorable , I would rather not her sleep on a cot! She then said she could give us a king size bed with pull out couch but would have to wait a bit, she was going to put a "rush" on cleaning and text us when the room was ready. 45 mins later we are still in lobby waiting my husband decided to go back and complain, a nice gentleman told us no worries I will get you a 2 queen size bed room recently upgraded right away and offered a discount on our room. Arrived at the room, TV didnt work, someone was sent quickly to fix it, only cable TV available. Fridge in room is not very cold, WIFI is weak, and coffee in room was not good. Dont think we will return! read more

I booked a one way flight cuz I didn't know when I would be coming back after one day I wanted to get a round trip ticket cuz it was a lot cheaper plus I knew the date of my return called these guys was left on hold for ever no answer called back the next day same thing was left one gol once again forever so I sent them an email them and they answered my email after 10 days so basically they stole $ 627 dollars regards Shyman durrani read more

We were very happy with our accommodations; downtown was convenient to all of the things we wanted to see and do. Hotel was clean; maid service was excellent, and front desk staff were courteous. Our bed was comfortable and the room was clean and smelled clean. And warm cookies too! read more

The rooms are pretty out dated, but they are spacious. An excellent location - close walk to everything and there's always attentive staff if you have any questions. There's also a Starbucks in the lobby and a restaurant attached to the hotel. Came to stay at this location because of their pool! Located on the second floor and open until 11 which is great for lounging and chatting with friends. I don't typically stay at large chain hotels because there isn't a really personal experience. The staff here was really friendly and accommodating which I appreciated - especially at check-in and check-out which can sometimes be stressful enough if you're traveling a long term or rushing to catch a flight. It's a very busy hotel, lots of families and lots of guests so sometimes if you're in a rush you have to wait to catch an elevator/talk to reception etc. Overall a nice stay, but not sure that I would be back here considering there are so many other options in the area. read more

I would give more stars if I could. Sophia at the front desk was absolutely amazing in helping me and my friend get our room. It was our first time staying with Hilton Toronto and actually our first time in Canada. She is a glowing individual that well represents Hilton and the country of Canada as she was one of our first interactions there! Not only that but our room was beautiful with an amazing view (again thanks to Sophia). After getting a little more settled in and checking out the city a bit, we walked back to the hotel and found Sophia looking for us to make sure we had maps of the city. An all around amazing experience. I can't imagine staying anywhere else but at Hilton Toronto in my future visits to Canada! read more

I really enjoyed my stay at the Hilton in downtown Toronto. My Hilton Honors status got me access to the executive lounge which included a deluxe continental breakfast which was a major plus. Every morning the staff lays out a gourmet spread of fresh fruits, delicious pastries, fresh baked bread and a few cooked items like an egg frittata and oatmeal. Their cappuccino machine is top notch, best espresso and frothed milk I've ever had out of a machine. I was beyond excited about their fresh squeezed grapefruit juice, because it just makes a breakfast complete. The staff was super friendly throughout my entire stay and the rooms are clean and spacious. Although I must say I wasn't too impressed with their gym or sauna, the gym equipment is pretty squeaky and dated and their sauna didnt seem to heat up enough. read more

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Being that I find myself in Toronto often for work, downtown hotels are of the highest importance since I like to walk to as many meetings as possible. This particular Hilton accomplishes just that and whole lot more. This hotel is located right in the center of the business district while also having four separate entrances that lead to various different streets. From there, you can easily walk to a whole host of businesses, restaurants and attractions located downtown. The rooms are spacious and have a great view of the downtown area. They also hit the mark in the most important areas (cleanliness, comfort and service). Whether you have average or high expectations, the Hilton comes in right in the middle of both and provides a great experience. Overall a solid choice if you want to stay in the downtown area. read more

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So, we packed up a few things and drove to Toronto. I packed my own bottle of Veuve b/c while I am sure the Hilton thinks it's okay to charge $150 for a bottle of Veuve, I can totally get one for $38.99 on special at Premier in the Buffy. I drank a lot more than just that one bottle of Veuve. All I really remember is the crap poutine I had for dinner and the pool. The pool is super-cool. It was heated. Part of it is inside, and you can swim under a little plastic barrier to go outside. It was late and dark and at times I was alone, swimming outdoors, looking up at the buildings and lights of downtown Toronto. The steam from the heated pool was wafting off the water into the freezing air and I floated and pondered. It was beautiful and sort of romantic. Except, you know, I was there with my husband. And our small boy child. And then my trance-like buzzed-on-Veuve state was interrupted by MOMMY COME GET ME I WANT TO SWIM WITH YOU. MOOOOOOOOOMMMMMMMMM. read more

It could be a great oasis in the middle of the financial district. The swimming pool area is very nicely decorated with the swimming pool connected between the indoor and outdoor area. There is no free wifi - not even in the lobby area which is really troubling. But we figured out a way to connect to the AT&T hot spot so you are lucky if you are AT&T clients. The issue with Hilton is the fact that the bed is not firm enough. The walls are pretty thin, we could hear conversations from next door. Also they are doing constructions around the corner and started drilling at 7 am in the morning, on a Saturday?!?! Didn't get a peaceful sleep because of these factors. Also be careful with the door - make sure it is shut because our door and also our neighbors door were not closed completely. Parking during the week is pretty steep but apparently common for the area. For the weekend it is $21. read more

Hilton Toronto - Pool area - Hotels Near Me - Toronto, Ontario

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Well, this hotel has quite a bit going for it. Comfortable beds, great location, a rock solid gym and fast internet. Unfortunately, you need to pay for the internet. But outside of that, you could do much worse for a place to crash in Toronto. read more

Hilton Toronto - A solid number of treadmills and equipment overall. - Hotels Near Me - Toronto, Ontario

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Stayed here last night on a layover. It is a very comfortable downtown hotel close to lots of shopping. Good size gym with 4 elliptical, 5 treadmills, free weights & machines. Also good size indoor/outdoor heated pool. Very comfortable bed & linens. Could hear passersby in the hallway though. :( Nice toiletries in the bathroom. Made my hair shiny. :) Small gift store that has most of the basics in case you forgot something & a good amount of snacks & sodas. read more

Very disappointed . On a day where reservations are hard to get , we made a reservation way i n advance and our reservation for 9 people was cancelled, not by us, but by the restaurant. Do not rely on this place for a reservation!!!!!!! read more

if you're a Hilton Diamond (Elite) member, this Hilton location has one of the nicest Executive Lounges I have ever been in. We're talking the works - full breakfast, cappuccino machine, happy hour, beer and cheap wine, snacks, fruit, and more. The hotel itself does not have complimentary wireless internet, so you'll have to go up to the lounge to hook up for free. The location is right in the heart of downtown, and walking distance to Rogers Centre, CN Tower, and many other things. Great hotel, I would definitely stay here again if I'm in the neighborhood. read more

Hilton Toronto - Executive Lounge - Hotels Near Me - Toronto, Ontario

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The stay at Hotel Hamilton is the best , I never like a hotel, but staff and place is awesome. I will always stay here. Highly recommended. Keep the spirits high. read more

Super deja vu the second I walked into this hotel... it turns out I stayed in this hotel for business 5 years ago, and didn't realize I had booked myself there again! The hotel was great. Perfect location right near the subway, and walking distance from plenty of bars and restaurants. When we checked in the front desk clerk was able to put us on the 31st floor, so we had a nice view of the CN Tower. Parking was a little pricey here, but that's standard for downtown Toronto. If you're here on a week day, go a block north and a block east and park at the courthouse for $2.50/half hour rather than the hotel's $4.50/half hour. Weekends are as cheap as you're gonna get at $24 for the whole weekend if you self park. Oh yeah, and I scooped this hotel for a Friday and Saturday night for only $70/night + taxes and fees on Priceline! read more

Best thing about the hotel is the view - the location is such that all rooms (and the rooms are huge) have a great view of some part of the TO Skyline. Even if you're not high up enough, anybody can take in the great views on the scenic elevators. The one star comes off because of a few points - my bathroom bathtub has whirlpool jets but apparently no controls for said jets. Nobody at the front desk had any clue what I was talking about. - my room wasn't properly prepared with standard amenities missing when I checked in - I was at a conference here and the conference center being in the basement above a subway line means that the room shakes every 5-10 minutes during seminars read more

Room 2916 has a great view of Toronto. Clean with flat screen TV and room service is open until 11pm. Which really doesn't matter because there are cheap eats all over the place. The rooms don't have refrigerators but you can request one for $10 a day. I think you get it free if you say your storing medication. We did request for towels twice and they didn't bring them but we loved the view and the view from the hotel elevator is pretty sick as well. We brought a small cooler with a 30 pack of beer and filled it with hotel ice. This was a great pre-game idea. This hotel is right in the middle of everything in all directions. You can walk to the Eaton Center, to plenty of dinning spots, bars, parks, and just so much more. No city is like NYC but I still LOVE TO. It's perfect, eclectic, clean and the people are so nice. I would love to live there in the future. With or without children I may add. read more

BEWARE OF THE HOUSEKEEPERS! First time occurrence, I spotted Housekeeping down the hall and asked for a few towels. She asked if I needed a room cleaning I told her no. She followed me back to my room and asked to use my telephone. Before I could say anything she walked right into my room. I was confused and a bit upset because she was could have used the phone in the room she was cleaning in at the time. Second occurrence- On a different day , A different housekeeper spotted that I was leaving my room. She asked me if I need a room clean, I told her no. I had my Do not Disturb sign on my door. As I was walking to the elevator, the housekeeper gave me a weird vibe. I had a feeling that she would let herself in my room. So I quietly returned to my room. About 5 mins later, I heard my room door open and sure enough it was the SAME housekeeper I spoke to. She disobeyed my request and also ignore the do not Disturb Sign On my door. After that incident, I could not trust the housekeeper at this hotel. I can only assume what would have happened if I didn't go back to my room. Would she have stole my belongings? This is unacceptable and this hotel staff lack integrity. read more

Super location -- great for walking to almost everything around downtown and also a very quick walk from the Porter shuttle stop for downtown. Easy checkin and checkout, solid rooms without noise issues, and they were dark enough for activities that would be throwing your sleeping hours off from the usual daylight schedule. read more

I've stayed here twice (Nov 2018 and Jan 2019) and both times the fire alarm has come on. First time was at about 3am and this time it came on at 7:30am. Both were apparent false alarms as there were no evacuations after 15-30 minutes of the alarm being on. It's quite loud and there is no sleeping through it. In my job, I stay at probably 50 different hotels a year. In the last four years this is the only place this has happened, and it's happened 100% of my stays here. Edit: Low incidence? Mgr on-duty told us this was the third alarm this month, that he knew of. That's ridiculously high. Both of my stays I'm told the alarms were triggered by water leaks. Either the system is not working properly or these were actual fires. I'm not sure which case is more disturbing. read more

Avoid this hotel for now. Strongly advise you avoid this hotel until their construction project is over. The rooms (while kind of old) are typical for Hilton, and the property is nice and very well located. However, they are doing MAJOR remodel work, involving drilling into concrete, which can be heard and felt all over the hotel. They were working on the 14th floor. We were on the 26th, and were rattled out of bed when they started in the morning. Tough to do any online meetings when they are drilling. We booked online, and they never told us about the noise. If you complain, they'll offer you breakfast, but it's not worth it (plus we already had it included)! Consistent noise and vibration from 9 am to 5 pm. If you're booked, you should change your reservation until they are finished. A new REIT ownership group is trying to improve the hotel, but you won't know until you get there how bad the noise really is. I asked for the owner group info, and they refused to give it to me. We got it (thank you Google), and will be sending a separate complaint. read more

Unlike many of the reviews I have seen I enjoyed my stay at the Hilton Toronto. The hotel is centrally located and the staff was friendly and helpful. The hotel has a restaurant inside of it as well as a heated pool and outdoor bar for the summer! I stayed for three nights and aside from a problem falling asleep due to noise our first night everything was great. If you're looking for a nice hotel at an affordable price that is centrally located in Toronto I would highly suggest this location! read more

Nice hotel. However, my coworker is staying at One King West with bigger room, nicer view, closer to the office and a washer machine inside the room for $360/night, while I'm paying for $460/night. So I'm paying $100/night extra ×14 days =$1,400. Plus I have to bring all my clothes to my coworker at One King West to do laundry on the weekend. I asked the manager to match the rate but he said no. He said once I confirm the room, there is nothing he can do. So I have to deduct stars for bad customer service. But seriously, my coworker's room at One King West is much nicer than Hilton. She even has a place to hang her jacket by the door. I was going to keep staying at Hilton for the points but I cannot justify paying extra for less. read more

When I called to book the room they told me parking was included but not breakfast unless you are a Hilton member When me and my wife got there parking was not included they charged me 100$ extra for parking we payed almost 600 for the room an extra 100$ for parking and no breakfast came with it and on top off that we had no wifi you had to be a Hilton member or pay for it I have stayed at motels payed 100$ for the room had free breakfast parking and wifi i thought it was ridiculous I payed close to 600 hundred for a room and had to pay 100$ extra for parking Mean while breakfast and wifi not included when I booked the room they ask me to join the Hilton rewards program but they had to ask me questions first I said ok ask away they asked me what my income was I am sorry what gives you the right to ask me what my income is your a hotel how much money I make at my job is none off your business so I declined the rewards program I am not telling you my financial information that is personal The hotel it was nice but the fact we payed that much for a room and parking wifi and breakfast was not included next time i will stay at a cheaper hotel that gives me parking wifi and breakfast Nice hotel but I will never stay at the Hilton again read more

I have enjoyed staying here very much. Right in the center of downtown. Plenty of restaurants nearby. Very clean and up to date with furniture. Lobby is nice and the front desk is helpful. Doesn't hurt that there is a Ruth's Chris downstairs. I can hear the plates a sizzling. Beds are comfortable with soft white linens, fluffy feather pillows and great blackout curtains = great sleep. When I ordered things they were sent up to my room quickly and with a friendly attitude. Only thing I wish.. there were more outlets next to the bed. Great job Hilton you didn't disappoint. Thanks for a relaxing 24 hrs. read more

Hilton Toronto - View from 7th floor. - Hotels Near Me - Toronto, Ontario

When your hotel is situated in a large and growing vegan community it would benefit you to educate your food/banquet staff and carry several vegan options on your menu. The one vegan item on your menu and no vegan coffee creamers are not sufficient. Room service was very slow and refused to make an item on their breakfast menu until I complained to customer service. And to top off an already disappointing stay we had an inconsiderate family with their bratty kids making noise all hours of the night with their door partially open. Get it together Hilton. I expect a lot more from you. read more

So let's break down a hotel... Check in... Quick. Staff friendly! Room... Clean! Fridge!!! Love that! Location... Perfect! Onsite Eats and Bar... Options! And plenty more "off campus" Executive Lounge... Amazing views. Staff incredible! Gym... Ugh didn't get a chance to view. But I will update! I ding a star only cause it can be price at times. And there bar/restaurant/executive lounge prices are strong! read more

Hilton Toronto - Executive Lounge - Hotels Near Me - Toronto, Ontario

Fantastic stay! The staff were all friendly and attentive, and the room was truly wheelchair accessible unlike so many hotels here. The room had large doorways, hallways, and clearance everywhere including by the bed. Definitely wide enough for a power chair or scooter. The washroom had proper grab bars, raised seat, roll under sink, and roll in shower (the request for a bath bench was taken care of within minutes). We'll definitely stay here again! read more

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I had the worst nights sleep that I have ever had in a hotel. I have diamond status with Hilton and my profile requests rooms away from elevators but the unhelpful women at the gold/ diamond desk put me in room 2801. It was an absolute nightmare that I wouldn't wish on my worst enemy. I would have welcomed a real nightmare because that would have meant that I got some shuteye. I would challenge the hotel employees to spend the night in this room. It is uninhabitable and you should not be putting guests here. There was a constant loud nose from the pull of the elevator. The mechanisms for the elevator must be touching this room. I spent over $500 on this room and it was miserable. Why did I give any stars? The executive lounge is nice and there is a pool that my family would have liked on a repeat visit. Unfortunately there won't be a repeat visit so they will never know. I just updated the review to give another star to management for quickly responding to this post. You obviously care about your guests and I am sure that you will find a way to rectify for future guests. read more

My stay here was for about 8 nights. Poor cleaning job. My room toiletries looked old my first night there. No working fridge. When we had our room cleaned by housekeeping. We notice the half ass job. The toilet was definitely NOT cleaned. read more

Very nice space. As a diamond member I have access to the exec lounge which was a nice touch. The lobby bar is easy to access and service was good. The beds were ok but hard. The staff was great, very accommodating. read more

Horrible customer service. Added a night to my reservation over the phone. When i got to hotel they said they couldn't find my reservation and couldn't do anything to help me. read more

I stayed here three days to attend a conference. After the last section of the conference, we had a drink party. Took a beer to the seating area close to the bar in lobby for a quite conversation on the phone . I got kicked out of the area. Being told either I had to throw away my beer and repurchase from the bar in order to be able to seat in that area or I had to go back downstairs where the conference was. If not I will be considered "walk out" as a thief. Really !!!!!! I stayed at a Deluxe Room King bed , paid lots of money and got treated even worse than a motel 8 read more

I chose to eat breakfast here because I didn't want to go out and walk in the cold, but after eating here I regret it. The service from the servers here were complete BULLSHIT. I asked the server if I can have a fork and he grabbed a fork from another table. DISGUSTING! He grabbed it from a table that hasn't even been cleaned up. I asked another waiter for a fork and he told me to wait, but then I see him catering to other people? WTF. What type of service is this, Hilton? Not only was it extremely rude to be ignored afterwards, but the fact that he grabbed a used fork from another table was UNSANITARY and HAZARDOUS to my health. One of the server's name and ID is 209 GEORVIC I DO NOT RECOMMEND EATING HERE AND STAYING HERE. read more

Hilton Toronto - Hotels Near Me - Toronto, Ontario