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    Hilton Scranton & Conference Center

    3.5 (123 reviews)
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    2nd floor brunch area
    Tamica J.

    Wonderful hotel in the heart of downtown near the University of Scranton. Here for Thanksgiving Day and the hotel had a huge buffet from 11:30a-3:30p. Staff was very friendly. The rooms very comfortable and modern looking. If ever visiting let me know if you stay here.

    Mysteriously panel keeps opening on wall

    Nice location to the airport. About a 12 min drive. AC doesn't work that good in the rooms. Mine down to 62 and it feels like 72 in this room. Carpet needs cleaning, smells like wet old mildew feet in the rooms. Stains on carpet look yuck. Bring slippers. Bed was comfy. I have to get on the bed to keep closing this mysterious panel. Staff is nice. Breakfast is good. Made to order omelets.

    Front entrance
    Adam S.

    Overall, I generally like Hiltons. The Hilton brand for the most part is a solid standard and you know what to expect when you enter a Hilton branded hotel. Unfortunately, this particular Hilton didn't really fit that standard and missed the mark. While the check-in was a breeze and the staff was overall friendly, the entire facility could use some love. It's showing it's age from the moment you walk in. From the outside, it looks a bit on the newer side. However, the lobby, elevators, hallways, and rooms all feel very rundown. The elevator doors themselves appeared to have something that had spilled on them, dripped down the bottom half and never was cleaned for months, and now are stained. Even though our room was "clean," it never really felt clean. Negatives aside, the location is prime downtown Scranton. There's a cute coffeeshop called Adezzo a block away, along with an arcade bar across the street called Bartari. And Noir Dark Spirits is a great spot for nearby bites and drinks, a short walk from the hotel. The parking situation is also a bit strange, considering the parking garage is technically not the hotel's at all - instead it's another separate business with it's own entrance directly NEXT to the hotel that the hotel front desk provides a daily in/out ticket once you've parked inside. The Lackawanna Heritage Trail is a few steps away, a 70 mile long trail for a brisk walk or bike ride. The hotel used to house bikes to rent at no charge via BikeScranton.com/BikeLackawanna - however, I'm told that was temporarily discontinued due to Covid and the bikes have not returned to the Hilton. If you're looking for a local bike rental, I'd suggest calling the hotel first to see if the bikes are back.

    Steve J.

    Nice hotel in the middle of the city. Walking distance to many restaurants and shops. Friendly staff. Clean rooms and comfortable beds. Restaurant and bar on premises.

    Patti P.

    every place my eye looks is filth. the whole place is dirty, from room to elevator to lobby to restaurant.

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    Page 1 of 4

    Ask the Community - Hilton Scranton & Conference Center

    Review Highlights - Hilton Scranton & Conference Center

    I later apologized to Luke for being the guests from hell!

    Mentioned in 4 reviews

    Read more highlights

    Holiday Inn Express & Suites Dickson City - Scranton - Dove hand soap and skin cream

    Holiday Inn Express & Suites Dickson City - Scranton

    (45 reviews)

    $$

    This hotel interior is lovey. The reception/lobby area had a few seats, hotel market and fireplace…read more The breakfast room has more comfy seating plus a couple of areas in the hallway. Amenities include a small arcade room that held a claw machine and a video game. The indoor pool is small but there are towels and seating. The gym, also small, has new equipment. An outdoor patio includes a fire pit and seating. All the public areas are clean and in good condition. I didn't look for a laundry, so check their website for that information. I booked through their app and a King Suite was eight dollars more than a King room. After traveling for several days I thought the extra space would be welcome . Definitely worth a few dollars more. The long entry into the room has enough space to set up the portable luggage rack. A wet bar in this space includes a fridge and microwave. The closet has a few hangers plus an extra blanket, iron and board. The bathroom is spacious. Plenty if counter space. Clean. Multi-use body wash, shampoo, conditioner and skin cream. Enough soft and absorbant towels for our one night stay. Ice bucket was located here as well. Next to the entryway is a couch, coffee table, small kitchen table, two chairs and a coffee maker. The King bed is further in the room, across from a luggage rack/bench, dresser and TV. A comfy seat, ottoman and desk area are by the window. Bed was comfortable. Heat control on the wall. Everything in the room was in good condition and clean. We could have checked in via the app, but chose to do so onsite. Receptionist was pleasant and the process quick. She told us what time breakfast was served as she handed us the key. There are a few restaurants within walking distance. The hotel market includes soft drinks and beers as well as snacks and microwaveable items. Breakfast hot items were sausage, biscuits and gravy. Oatmeal was instant packets instead of the crockpot cooked version. Cold cereals and break items as expected. Milk was available in one of two fridges. Coffee station is across from the food area with nice big take away cups, tea and cocoa. A pancake maker is near the coffee. A fireplace was burning during breakfast service. Several work station type seating is available in the middle of the room and smaller tables along the window wall. A staff member kept everything in order. Plenty of parking. Close enoigh to the highway and within quick driving distance of shopping, fuel and restaurants.

    We had a great stay until we got home and realized that we left our Nintendo Switch gaming system…read morein the room. After we ripped apart every bag and found nothing, we called the hotel. They said they would have housekeeping look the next day. Sure enough, they found nothing--so someone got a nice extra tip.

    Radisson Lackawanna Station Hotel Scranton

    Radisson Lackawanna Station Hotel Scranton

    (166 reviews)

    $$

    8/20/25 My friend and I traveled from Austin, TX on our…read moremotorcycles. Along the way, through the Virginia and Pennsylvania mountains we found ourselves caught in some heavy rain. We arrived soaked head to toe walking into the Raddison. Nyemia C. was at the front desk training Gabriella M. while checking us in. Both were very kind and very helpful as we also needed accessible support for our room as well as some recommendations. They were top quality staff members which had given us the best service we had while we traveled cross country. As for the hotel, it was very cool staying in a renovated train station. Rooms were decorated accordingly to the theme. The food at Trax, one of the indoor food options, was phenomenal! I had a whisky BBQ porkchop that was almost 2" thick and cooked to perfection. My friend had a NY strip cooked perfect at Med-rare. I would highly recommend this hotel to anyone visiting the area and like historical renovations.

    Awful stay. I have stayed here before and already knew it was not a high-end hotel, and that's ok -…read moreI was not expecting that either. However, regardless of where I stay, I demand a clean room. This is not what we had. The hotel has a strict non-smoking policy as we were told upon checking in. This is great because we do not smoke. The minute we stepped into our room, the odor of smoke was overwhelming. We called the front desk to have our room changed, and then learned from the staff that the hotel was sold out and they could not help us. There was also no effort made to correct the situation immediately. All that was offered was for housekeeping to come the following day and try to "refresh" the room. This did not occur the following morning. When we woke up, we could almost smell the smoke odor on our own breaths... disgusting! I shared text messages with the hotel staff. Once again, I let them know of the situation. They offered me a "breakfast voucher." Such terrible customer service, and no desire to fix the situation promptly. Because we had a two night stay, I went out to the store and purchased multiple car air fresheners. We went back to the hotel and hung them all over the room to try and mitigate the smell ourselves. It worked to some extent, but the underlying smell was still there. I just received my invoice from the hotel, and we were charged full price for both nights, as well as both breakfast charges were applied as well. To add to our experience, we visited the bar Trax twice during our stay. The bar service is extremely slow and not efficient. We waited 10 minutes to get a drink, 15 minutes after that to get a second drink at which time we just called it a night. The breakfast service was just as slow, and the product coming out of the kitchen was mediocre and did not appear fresh. The avocado toast was topped with guacamole seemingly from a jar. And on day two, they ran out of home fries and substituted with tater tots. Once again, it shows the management of this hotel is not up to par. I encourage others to choose the Hilton next-door instead. This Radisson location is a great place to take some photos in the lobby (which is beautiful), but it's clear the staff is unable to manage the hotel appropriately and lacks basic customer service skills

    Home2 Suites by Hilton Dickson City Scranton - Guest room

    Home2 Suites by Hilton Dickson City Scranton

    (15 reviews)

    Overall a positive experience. Home2 always offers a great value and nice amenities…read more Where do I start? Ample parking, good location that's close to stores and restaurants, fairly new and clean facility. Free hot breakfast, nice pool (not heated but still a decent temperature), modern rooms. What's not to like? My one knock is that the walls are not as insulated as they can be. You'll likely hear your neighbors or people in the hallways. Hot breakfast could also be slightly better, but it does the job. A good lodging option in the Scranton area.

    Minus Zero Stars. Home2 Suites by Hilton, Scranton, PA…read more914 Scranton Carbondale Highway As a Hilton Honors Diamond member, I have stayed in a lot of Hilton properties during 20 years. I used to take pride in choosing Hilton brands. Over the years, the standards have dropped fast. This location is a perfect example. Let's start with breakfast. The coffee is awful. Not "kind of weak." Not "could be better." Just bad. If I did not travel with my own coffee, I would be stuck with something I would not even serve at home. Now the bigger issue. Service and cleanliness are not what you expect when you pay a good price for a room. A clean room should stay clean. Rooms should be serviced the way they were for decades. Daily basics. Trash. Towels. Bathroom. Floors. Instead, guests get excuses. They blame short staffing. I blame supervision. If a hotel cannot meet basic standards, that is not a staffing problem. That is leadership letting problems slide. And when I hear staff blame other staff, it tells me the accountability is even worse. Even the basics have been cut down. The toilet paper is so thin you can read your iPad or a newspaper through it. pending upon what you use, it a joke. And the room does not smell clean. It smells like whatever perfume, cologne, cigarettes, they smoke, or strong cleaner the person used. That is not "fresh." That is covering up. The final straw is the visible neglect. If I can stand in the bathroom and see mold and cobwebs along the floorboards, that tells me the hotel is not being maintained and not being checked. This is not about "elite status." This is about being a paying customer and expecting the bare minimum: clean, maintained, and professionally managed. And yes, they still charge you full price on the way out. I will not be back.

    Spark by Hilton Clarks Summit - Guest room

    Spark by Hilton Clarks Summit

    (4 reviews)

    We stay in Clarks Summit a couple of times a year and have stayed at the Best Western Plus and the…read moreHampton Inn. This time we tried the Spark. My husband thinks Spark is the best of what's available, although he agrees with me and other guests that part of its appeal is its newness. The other two are old although refurbished not too, too long ago. How it holds up remains to be seen. The room was comfortable except for the lack of a desk chair-- it only had a padded stool with no back. And the easy chair was not very comfortable. The bed was very comfortable. The breakfast was adequate -- about all it didn't have was the almost ubiquitous eggs/sausage/potatoes in chafing dishes. The room was cramped, though, and would be unpleasant if many guests were getting breakfast at the same time. Overall, the Spark is has a cheerful and welcoming vibe. It was very clean and provided all the normal basics.

    We booked this property on the road while traveling through PA. We were skeptical because we were…read moreunfamiliar with the Spark name and the rate was just $105! We arrived around 1:00am and were cheerfully greeted by a girl at the front desk as if it was 1:00pm. The hotel was so clean and quiet despite the packed parking lot. Our room was so comfortable especially the bed. Great shower water pressure and products. The continental breakfast was just right to grab & go and the morning crew was just as pleasant at the front desk. We highly recommend Spark by Hilton in Clark's Summit.

    Hilton Scranton & Conference Center - hotels - Updated May 2026

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