From the moment we walked in till we checked out the next morning we were impressed! The check-in…read moreprocess was painless and the person checking us in was friendly and professional. The lobby was clean, the elevator also and our room was perfect. We liked the fact that we could login to AppleTV+ & Netflix for our tv watching time. At check-out that process also went very smoothly and the person at the counter was friendly and professional. We have nothing to say bad about our stay.

We had a wonderful welcome upon arrival. The staff is friendly and so very helpful. The hotel is…read morespotless. The breakfast buffet is good. We had a choice of fresh cut up berries, hard boiled eggs, premade western omelet, chicken sausage, choice of breads, yogurts, cereal and juices. The staff work hard to keep the area clean and well stocked. The bed was comfy, sheets soft, great pillows, the comforter was a bit ehhh. They have an Ada lift for the hot tub but not the pool which is odd. It worked though which is amazing! I took away 2 stars for lack of sleep. You can hear everything in the hallway. We had a knock on the door at 9:30am from the cleaning crew to see if we wanted the room cleaned which woke up my husband. The next day the chatter from the crew woke us up. Be sure to put your privacy sign on door at night before you go to bed. The WiFi did not extend to our room at the end of the hallway.

Overall a positive experience. Home2 always offers a great value and nice amenities…read more Where do I start? Ample parking, good location that's close to stores and restaurants, fairly new and clean facility. Free hot breakfast, nice pool (not heated but still a decent temperature), modern rooms. What's not to like? My one knock is that the walls are not as insulated as they can be. You'll likely hear your neighbors or people in the hallways. Hot breakfast could also be slightly better, but it does the job. A good lodging option in the Scranton area.

Minus Zero Stars. Home2 Suites by Hilton, Scranton, PA…read more914 Scranton Carbondale Highway As a Hilton Honors Diamond member, I have stayed in a lot of Hilton properties during 20 years. I used to take pride in choosing Hilton brands. Over the years, the standards have dropped fast. This location is a perfect example. Let's start with breakfast. The coffee is awful. Not "kind of weak." Not "could be better." Just bad. If I did not travel with my own coffee, I would be stuck with something I would not even serve at home. Now the bigger issue. Service and cleanliness are not what you expect when you pay a good price for a room. A clean room should stay clean. Rooms should be serviced the way they were for decades. Daily basics. Trash. Towels. Bathroom. Floors. Instead, guests get excuses. They blame short staffing. I blame supervision. If a hotel cannot meet basic standards, that is not a staffing problem. That is leadership letting problems slide. And when I hear staff blame other staff, it tells me the accountability is even worse. Even the basics have been cut down. The toilet paper is so thin you can read your iPad or a newspaper through it. pending upon what you use, it a joke. And the room does not smell clean. It smells like whatever perfume, cologne, cigarettes, they smoke, or strong cleaner the person used. That is not "fresh." That is covering up. The final straw is the visible neglect. If I can stand in the bathroom and see mold and cobwebs along the floorboards, that tells me the hotel is not being maintained and not being checked. This is not about "elite status." This is about being a paying customer and expecting the bare minimum: clean, maintained, and professionally managed. And yes, they still charge you full price on the way out. I will not be back.

What a shit-hole. Used to be OK, now it's dirty, terrible mold in bath, doubt they vacuum anymore…read more Won't stay here again (and we come yearly to visit family).

Stayed Oct 6-8, 2025 on 2nd floor. Woke up with welts on my back. Assumed it was just some weird…read moreallergic reaction to the sheets or something. Took a shower and left for day. Slept next night on top of sheets and woke up covered in welts. Itchy and swollen. Then I noticed the bite marks. Called doc right away and she diagnosed me with bed bug bites! Not that the timing is ever good for bed bugs...but my son was getting married this weekend! My off the shoulder gown that I had special ordered for the big event - planned a year in advance - and now I'm covered in welts from the bed bugs! I know this can happen at any hotel - and some of this is obviously out of their control - but when I checked out on the 8th I went straight to front desk - showed the woman some of my bites and told her they need to do something with my room immediately! She just nodded, took my room key and said "would you like a receipt?" Huh??? No "I'm so sorry" or "we'll look into that right away!". Nope. So I'm now forced to write reviews to warn others. Had to throw away my brand new luggage and all my clothing. No offer by hotel to offset my losses. Not to mention how horrible I look for my son's wedding! Just deplorable.

We held my daughter's bridle shower here on 4/27/25. It was absolutely amazing! The owners Paul and…read moreJosh have this venue decorated and set up so beautifully and made the progress of booking, selecting the food, ect. So easy. The food was amazing! The manager Lala was so very helpful with everything that needed to be done to set up. The wait staff and bartenders were also outstanding! Made my daughters day so special

Beautiful restored rich person home in the historic Hill Section of Scranton. We were here to throw…read morea surprise party for my father-in-law and had a blast. Food and service were very good and the owner was always there to check in on the party and make sure everything was going well. The most impressive element is probably the space itself, with a gorgeous parlor (baby grand piano and all) painted turquoise, cathedral vaulted ceilings, and various moldings and accents. That is about all I remember from before I hit the open bar, which, together with the cocktaik hour, were just awesome.

I've now stayed at this hotel several times, and recently my car broke down as I was driving…read morethrough Scranton, so it became my new home for more days than I wanted. However, it was a nice place to spend that time, despite my life feeling like I was in a groundhog day movie. The daily, free lobby breakfast rotates through a few basic options. Scrambled eggs, bacon, sausage links, and always oatmeal, fruits, yogurt, bagels/toast/English muffins, etc. Plus, my kids' favorite, a waffle maker and a lot of batter to make your own waffles. The best part of this hotel is that it is dog friendly, with a 50 dollar pet charge, and it's quite nice for a pet-friendly hotel. Across the street you'll find several restaurants, a movie theatre, etc. There is also a small pool (no hot tub) and an exercise room that gets the job done! Although I was thrilled to escape after continuously extending my stay during the car fiasco, I have and will stay there again when I'm in the area with my pup.

On the road again( heading South), I look forward to staying here at this pet friendly hotel…read more Greeted nicely upon arrival and given high floor. Comfortable beds, nice bathroom (good water pressure). Close to numerous restaurants. Our room overlooked the Yankees minor league ballpark (room 416) Plenty of breakfast choices and nice gym for transients. Dog approved

Unfortunately, this Hilton is missing the mark and is not up to the standard that is associated…read morewith the "Hilton" namesake. Unfitted bedsheets with holes in them, no duvet cover, water damage in the ceiling, mold present in the bathroom, and the room had not been vacuumed. I think the downstairs restaurant (PJ's 1910 Pub) is doing a lot of the heavy lifting here. 1/5: Won't return until it's remodeled.

Even though I was barely here long enough to say that I stayed, it's time to break things down:…read more Never was charged for parking. Desk agent asked if I was parking a car in the garage next door and I said yes. After that.....poof, no charge. If you need to be in Scranton proper for any reason this place is perfectly located. Very close to the University of Scranton, Steamtown, any of the actual in town sites from The Office and right off of 81. No real issue with the room. The carpet was stained in multiple spots but aside from that, everything worked as advertised. While there are several bars/restaurants close by, I opted to stay in since I was beat from a long kayak trip and had another one the next day. The restaurant, PJ's 1910 Pub, ain't sexy, but it gets the job done. Note that the menu on the website, while close, is not accurate to what they actually serve and that's aside from the specials they offer which you can read about while waiting for the elevator in the lobby. www.pjs1910pub.com/our-menu/ www.google.com/maps/@41.4069365,-75.6628473,3a,75y,102.53h,106.1t/data=!3m7!1e1!3m5!1sCIHM0ogKEICAgIC65bKtlAE!2e10!6shttps:%2F%2Flh3.googleusercontent.com%2Fgpms-cs-s%2FAB8u6HagnZJGyLen0DpKLPxZwFB46LEzYuh1-XTMR3WqR6bwVUW2ZpuOZVSwZds6DO36nf4V0fB4b-SC6N44VU80mhmCvIgPHRXhUVFMv7SEehJN9DJNvB_KKIjAaihiAEu_089swzqVAw%3Dw900-h600-k-no-pi-16.096135953756686-ya220.9319001501209-ro0-fo100!7i13872!8i6936?entry=ttu&g_ep=EgoyMDI1MTAwOC4wIKXMDSoASAFQAw%3D%3D The burger was good enough, the fries were well seasoned and the adult libations were heavily overpriced but considering the source, none of the above was shocking. Good enough hang with the small group at the bar which consisted of a few guests and what seemed like a few locals that stop by frequently since the staff knew exactly what they were drinking as soon as they got there. At the end of the day, this place isn't new and it isn't modern but to me it more than gets the job done and commensurate to the price, I can't complain. Good Enough.

We stayed here over a half dozen years ago and found the lobby to be regularly a mess with clumps…read moreof dirt from the frackers staying there who would drag it in on the workboots daily. Well things have sure changed here and for the better. No more dirt and grime from the frackers who are now told to remove their filthy boots before entering, thank goodness! As a result, we had a very pleasant stay here for three nights. The staff was great and the breakfast bar was well stocked and regularly attended to. Our room was super clean and the cleaning staff was terrific. The next time we find ourselves in the area we'll definitely stay again!

We stayed for 2 nights with 5 adults and 10 kids in 3 rooms. Our rooms and bathrooms were very…read moreclean. Rooms were neat. Nobody out of the 15 of us in our party had even one complaint. Although we tried to be, we weren't the quietest bunch with 10 kids excited and running around but the manager Connie was so gracious and nice to us. The complimentary hot breakfast is great. The kids loved the pancake maker. They had Egg omelets and various types of sausages which were great. In addition, they had muffins, bagels, a variety of cereals, juices yogurts and other snacks. So much better than the continental breakfasts that the other places put out. They redid the pool area recently and it's so much brighter than it was last time we stayed. The chlorine levels were a little high but at least we knew the pool was sanitized. We are so looking forward to coming back. Thanks for the impeccable service!!!

We stopped in for lunch after looking at all of the options in the general vicinity. We weren't…read moresure what to expect since the outside looks more like a house than an inn and restaurant. We were quickly seated, and the place was pretty full. It looked like a private event (bridal shower?) was happening outside. We both ordered the same things. The soup and salad option with the French onion upgrade and Caesar salad. The French onion was one of the best I have ever had. The broth was rich, the onions were plentiful, the cheese perfectly toasted, and the crouton the perfect foil. It was so good we ate it slowly and even drank the broth (I know that's uncouth, but it was so good and nobody knew us there) from the bowls. We even scraped off every single bit of the toasty cheese on the sides of the bowl. I would go there just for the soup. The salad was also good. A small portion since it was a combo option, but the dressing was excellent, there were large shreds of asiago cheese, and actual anchovies. The only complaint was that it wasn't a bigger salad. Again, left nothing on the plate. The soup and salad dish was $15 because of the upgrade for the French onion soup. The service was fantastic. The place has a rustic but elegant feel. Lots of wood. I bet this place is beautiful decorated for Christmas. Great experience and a perfect place to eat on the first day of a road trip.

Tapas Tuesday! So with our beer and wine we enjoyed a variety of meals: shrimp taco, 3 tacos:…read moreshrimp, cod and beef, and gnocchi with sea scallops! Good service!

room was freshly painted , clean , new floors and smelled very clean. I was able to soak in a…read morebathtub. close to the 81 exit and convenient .

pleasant front desk people who tried to please us and gave us a cool room with a balcony and little…read morestream and a big tub. We had to reverse the battery on the smoke detector. Reasonably priced for rural pennsylvania on a pretty full night. Like the driveway through the building nestled on the hill.