Very nice old building! When we checked in, the gentleman at the front desk was describing how old the hotel was, when it was built, and I jokingly asked " is the plumbing up to date?" Because in Japan, the ryokans have western toilets and Japanese toilets still.... All jokes aside, this is a beautiful hotel. Service is great, the bellperson brought our luggage up and explained everything, where is the breakfast room, the lounge... The complimentary breakfast is on the mezzanine and offers a decent choice of cereals, yogurts, croissants, fresh fruits, omelets made to order, breads and cheeses, smoked salmon and cream cheese.... The service is fast so they can accommodate all guests. The only thing I would complain is you have to get your own espresso and hot tea. Kinda dangerous with all the little ones all around. read more

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We had a fabulous time and absolutely loved the Christmas decorations. This properly is incredible and the staff are as well. The drinks and food were delicious and we even ended up with a view of the Eiffel Tower! We did have an incident where the fire alarms were set off in the middle of the night due to steam in a guest shower and the front desk was kind to discount that day for the disruption. If anything impacts your experience they're there to correct it and offer a fabulous Hilton experience. Highly recommend the property and can't beat the location. read more

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If you are looking for a modern property, look elsewhere. The building was originally built in 1889 and you will feel the history with the creaking floorboards and a general feeling of unease and creepiness that comes with sleeping in historic properties. The rooms have been renovated with modern decor but it still feels dated. Walkable to the Galleries Lafayette and other spots. read more

First time at this hotel. Last time we stayed down the street at a different Hilton. Although our view is just the inside courtyard, I feel it cuts the street noise so we don't care. The room is lovely and we definitely enjoy the heated tile floor near the shower. The executive lounge is quiet has an assortment of snacks. This is definitely a hotel to return to for future travel as it's directly next to the train and metro station and isn't a far walk from anything. read more

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First time staying at this hotel but we are very impressed. Most hotels in Paris are old and this one is no different. Beautiful architecture and a lot of stairs to walk up just to check in. Big bar off the lobby next to the elevator to the rooms. Only 5 floors but our room was large for a European hotel. Service was fabulous checking in. Got a room before noon. read more

Wow best Hilton we have stayed at in Paris! Concierge knowledgeable They booked 4 food experiences and all outstanding. Also booked my nephews great tour guide for louvre All staff we met outstanding. I took a tumble trying to get to executive lounge. 2 ladies working in breakfast area attended to me straight away. Brought me a ice pack and we're so fantastic read more

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I was greatly disappointed to learn upon check-in that the executive lounge for diamond members was unavailable due to a private buyout. (Our stay was smack during the 2024 Paris Olympics) This should've been communicated to us prior to us booking the room. However, in light of the lounge not being available to us, the hotel did provide us with vouchers for two drinks per day. The drinks were wine and beer only. We were disappointed that spirits were not included. While the hotel is lovely in its history, decor and convenient train accessibility location, I would warn potential occupants that due to the nature of the train location, you hear and feel the rumbling each time the trains go by. While the trains and transportation are underground, you still do feel and hear it. Our room location was on the first level and we could feel and hear everything. I'm not sure if this applies to higher levels. The hotel only goes up to level five. The location of the hotel is in a very active area and a noisy area of town as well. I would not recommend this hotel if you're looking for a relaxing stay. However, if you're here for business or if you need to get in and out of the city, this would be your location. Plentiful shopping and dining opportunities surround the hotel. Our room was a king bedded room. It was for European standards, a good size however, it was super tight at the end of the bed as there was a desk and chair at that location. As we could not squeeze by, we pulled the chair out and set it aside. The room came with another chair and a table so the two chairs opposite the table served as our mini living area. While the hotel touts itself as a newly refurbished property, the bed was hard as a rock. The bathroom was very large, but only one sink. The bathroom was large enough to definitely accommodate two sinks. A nice powerful showerhead as well as a rain showerhead.No tub, walk-in shower only, two nightstands on either side of the bed, each with a drawer. A refrigerator is included as well as a coffee maker. Good sized hanging closet area and safe. On several occasions, we also relied on local transportation, which included Lyft and Bolt; Paris' equivalent of Uber? Every time we used those methods of transportation, the drivers would never pull up in front of the hotel. They would've inevitably be across the street or down the same street and in a different location. I don't know if this was due to dumb drivers or a combination of dumb drivers, and their inability to get to the front of the hotel? Either way, it was extremely frustrating and we were constantly being billed a wait fee for them being in the wrong location or playing frogger and taking our own lives in our hands and crossing a very busy street to get to the opposite side. I digress, this is not a review on the methods of transportation. The hotel offers a lovely breakfast. The bar is nice and open with plenty of seating. We did not use any of the workout facilities, nor did we have any type of dinner service in the hotel. As Hilton owners, I probably would stay elsewhere on our next visit to Paris. This is a lovely experience, but I believe there are other Hilton opportunities to partake. read more

This place STINKS! The smell in our room was so bad we had to change to another room, and the hotel refunded more than 400 euros because the odor was so foul. They charge luxury hotel prices but the place is overcrowded and unhygienic. Having breakfast at the hotel is like eating a meal on the subway. Coffee machines are mysteriously broken. Hotel staff watch idly as double cappuccinos overflow their mugs and spill onto the floor. Scary moms with screaming kids elbow other guests aside in a desperate fight for the last piece of smoked ham. If you want an elegant Paris experience this is simply not it. read more

Hilton Paris Opera - Like coffee? Too bad - the machine is broken. - Hotels Near Me - Paris, 75

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The staff is nice, respectful and tries to be helpful. However, they are not very good at what they do. For example, I ran out of liquid soap in the bathroom and it took two days to refill. The hotel's hallways are worn and need to be renovated. The carpets in the common areas are heavily stained. Breakfast is included, but it is not particularly good (watery eggs, grisly ham and burnt sausages, for example). The bar on the main floor is very nice with very good service. The neighborhood is a bit on the seedy side with homeless panhandling and walking back and forth. However, it is located in a convenient area, so you can walk to major sites, which is a plus since traffic in Paris is horrendous. read more

Hilton Paris Opera - Entrance area/Concierge. - Hotels Near Me - Paris, 75

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The first thing I noticed about the Hilton Paris Opera is the staff - they are incredibly attentive and knowledgeable. They are actively looking to help the next guest they see - whether it's someone carrying their bag or a guest looking for directions. While most hotels today have staff who wait to be asked for something, the Hilton Paris Opera have staff actively looking to help. They also had the most knowledgeable concierge that I've ever met. Whether we were looking for a michelin star chinese restaurant or just needed to know what a cab should cost to the Musée D'Orsay, he was eager and always extremely helpful. And nearly everyone at the hotel spoke English which for me isn't necessary to be a great hotel but it did make things much easier for my wife and I since our French is somewhat limited. Our room was very large and quite comfortable. The bathroom floor had radiant heat which felt amazing on your feet in the morning - we were here in December so this was a huge bonus for us! Since we are diamond members, we also had access to the executive lounge which was really nice and saved us quite a bit of money since we didn't have to buy soft drinks or coffee when we needed something to drink. The complimentary breakfast was also quite good. And, when we finally turned in for the night, it was really nice that we could log into netflix to watch one of our shows or stream a movie. As far as location goes, it is adjacent to the Gare Saint-Lazare which made it incredibly easy to get anywhere we wanted. There is also a mall 2 blocks away, Galeries Lafayette, which made it easy to find anything we needed on our trip. There are also all kinds of restaurants and shops nearby so it's easy to find just about anything you need nearby. We stayed here for the first 4 nights of our trip but for the next 4 nights, we moved to the Hilton Trocadero which was much more expensive and unfortunately, was not nearly as good. read more

Hallways and bar area not well lit. A lot of traffic and noise in the area. Good breakfast and friendly breakfast staff. Concierge was friendly and helpful with taxi. Front desk not so great. read more

While the staff at this Hilton Paris Opera Hotel were incredibly professional, friendly, and always greeted us with a smile, our overall experience was far below expectations for a Hilton property as this hotel is in desperate need of renovation and updates. To begin, upon arrival, although we had already planned to use our credit card for the entire trip, we exchanged USD for Euros at the hotel, just to have a small amount of Euros for incidentals. But we were extremely shocked to receive only 16 Euros for $20 USD--well below the current market rate. We completely understand there should be a convenience fee, but this felt like an excessive fee and Hilton should not be using this to "make" money on its guests. When we arrived at the room, we were immediately disappointed at the size of the room for the price we paid. We upgraded our room and paid over $800 USD per night for a Junior King Suite, but the room was so small, our teenage son had to sleep on a fold-out bed placed in front of the bathroom door, by the hotel staff. The room was cramped and uncomfortable, and the view was non-existent, facing only the interior side of the hotel exterior, which kept the room dark all day. To make matters worse, the carpet was stained, and the flooring underneath the carpet was loose and unsafe. I frequently tripped over dips and raised areas in the floor (covered by the carpet), and the loud creaking when walking woke everyone at night. The room also had a stale smell, likely due to the carpet and there was a leftover sandwich in the refrigerator, which was missed by housekeeping. Even though we had a winter trip, the room remained uncomfortably warm, with no way to adjust the temperature, because the central air wasn't working. We also purchased the breakfast package, but it was an extreme disappointment. It was a buffet style breakfast, but there was no heat source underneath the food items, so everything was cold, and the meats were tough and dry. It was obvious that the meats (bacon and sausage) were being reheated numerous times and reused from previous days. Since we had access to the executive lounge, we decided to try it out for breakfast, but the room was small and there was so many people in there, it was also obvious that guests that did not purchase the executive package were allowed access because the staff left the door open for their own convivence as the restocked the food items in the lounge. By day two, we gave up on the hotel breakfast and opted to eat out at local restaurants instead, which was an unexpected expense. Overall, the Hilton Paris Opera did not meet the standard we expected from Hilton. Despite the excellent staff, the hotel's condition and services were disappointing, so we would not stay here again, and unfortunately cannot recommend it for your stay in Paris. read more

Amazing Hotel. Booked Executive Lounge Room ~ worth the price. Breakfast was great, location was great and staff were friendly read more

Hilton Paris Opera - Breakfast - Hotels Near Me - Paris, 75

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Stayed here for my first trip to Paris and I was extremely happy about it. Great location, excellent staff, the restaurant food was delicious and the room exceeded my expectations. Heated floors for the win! Bonus points for the concierge. He booked Louvre tickets for me and then emailed them to me last minute after I left them in the room. I will be returning on my next trip to Paris! read more

I arrived in Paris at 10:30am and my room was available 30 minutes after arrival so I sat in the bar and had a morning cocktail. The hotel is very beautiful, clean, with helpful staff. I only stayed 1 night and had a queen deluxe room. Breakfast was very delicious and many of things to chose from. I would stay here again on my next trip to Paris. It was lovely read more

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This review is for the breakfast buffet only, we didn't stay at this hotel. We were on the hunt for a breakfast buffet on Christmas day and all of the small touristy breakfast shops were all closed. A short 20 minute walk from our hotel and we were glad we made the trek. Everyone spoke great English and were so welcoming. They cleared our plates, filled our beverages, and gave us chocolates when paying for our bill. Nice selection of Western items and some local fare as well. Fun spot that won't break the bank. read more

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DON'T WASTE YOUR MONEY!!! We are very reasonable people and have had a wonderful time in and around Paris. Yesterday, we checked in to the Hilton Paris Opera. Upon unpacking and settling in, we found our air conditioner didn't work. We called the front desk and were told a tech would check it out. The tech came and said it would be cold in a minute. We also noticed our refrigerator didn't work, so asked if the tech could check that also. We were told that the electrician world be called. This morning, nothing had been done. We stopped by the front desk to ask, where a small, very intense man took over, when the lady that tried to help yesterday looked like a deer-in-the-headlight with our question. He was defensive. He informed us that our air conditioning had been turned off due to the month. As far as the refrigerator went, it was a convenience they didn't have to offer. My husband said, "it is advertised on your website. We aren't asking for a minibar, we have cheeses and salami that we want to snack on and we'd like to keep cold." His response was that we could just bring it down to the bar and come get it when we got hungry. If this weren't bad enough, I took a fall today and needed a plastic bag of ice upon our return to the hotel. We were told (wait for it...) "we have NO plastic in France!" There are no robes, the coffee service in the room is not as advertised, there is literally no storage, there is no where to put your bags. A year ago, we stayed at the Hotel Intercontinental in Bordeaux. We couldn't have had nicer people who wanted to do so much for their guests, and a beautifully appointed room. It was across from the opera house, and our floor to ceiling doors opened to the sounds of Bordeaux each morning. The hotel wasn't nearly as expensive as the Hilton Paris Opera. The Hilton's management is, simply put, horrible!! For $500 a night, I expected better. When coming to Paris, you DO NOT want to stay here. read more

Enjoyed staying here a couple times Location is very nice and close to Lazre (please go) Staff was friendly and good suggestions Exercise room was also decent read more

This place was absolutely stunning. My husband and I spent 1 night for my birthday and Teo at the front desk was the most kind human I have ever met. He made us feel more than welcome. He wished me happy birthday, told us about local drinks to try and made sure our room was perfect. The drinks at the hotel are amazing along with the entirety of the staff. Thank you for making my first trip to Paris the most memorable. read more

The language barrier is a real thing! The front desk staff is well trained and speak fluent English, comparably. However, I had a difficult time communicating with the cleaning staff. (I have only experienced a similar challenge while staying at the Hilton in Seoul.) In Paris, I had asked for extra bar soap; the cleaning staff could not understand what I was trying to say. The cleaning staff first showed up with a towel. I then had to show them the actual bar soap, and they finally understood what I asked for. Not four stars because there is not a deadbolt for this hotel. If I remember it correctly, most Hilton locations offer a deadbolt. I understand the hotels are relatively old. The hotel receives so much traffic; I think it warrants such installation. The hotel location itself is great, there are SFR and a bakery next to the hotel. I believe it is 80 euros to purchase a new SIM card for calling in France/Europe. However, this particular SFR store only carries the cell phone + sim card combo. You cannot purchase the SIM card on its own. Hey, you get an extra cell phone for fun. This hotel is relatively easily accessible if you were to take the train here. Just make sure your Google Maps is working and can orient you towards the right direction. I circled the block twice, before identifying the exact hotel location. This is just a reminder for all Hilton hotels out there. Even though you can be approved for late check out at 1 PM, still reactivate your card before you go up to the room. They remove the card activation at noon on your check-out day. The room itself is small, but that is expected while traveling around Europe. Though small, it is still more massive than the hotel rooms in NYC. The bathroom is enormous, which I like. I also like the lobby; it is stunning and gorgeous. There is a simple business center at the back of the lobby with two Mac laptops. One is a French keyboard. The other has an English keyboard. I tried to use the computer once but had trouble connecting on Safari. I talked to the front desk staff, but they understandably couldn't do anything to help. I applaud for their effort, though. One front desk staff brought up this huge manual for troubleshooting the business center. They tried to fix it, but couldn't solve the problem. read more

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Thank You to everyone at Hilton Opera House. You're attention to detail and service was impeccable. We felt welcome and appreciated as fist time Americans in Paris. Dulce at the Front Desk went above and beyond. When I requested anything, there was someone at my room in minutes (I messed up the coffee maker). Our Executive Room Included the lounge that provided everything we needed to start our day in Paris. The Gran Room was 1st class luxury, history and service. That burger with the deep fried cheddar was amazing ! After a long day exploring Paris, we came back to fresh, clean and luxurious room. The bed, the bathroom and the decor was everything we wanted and more. The location was perfect for shopping, dining, transportation and more. Thank You Dulce, Hilton and everyone involved in making our Thanksgiving and Wedding Anniversary in Paris unforgettable. We didn't want to leave. read more

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Hilton Paris Opera is generally pretty expensive and can often reach €200-300 per night, but in the aftermath of the pandemic it became much more affordable, so I decided to stay here during my time in Paris and I was impressed with the conversion of such an old building into a stunning hotel which embodies the true spirit of both France & Hilton Hotels. The hotel let me knew everything I needed to know before my arrival in a welcome email, from Hilton Clean Stay to the COVID precautions in place. While the restaurant and Executive Lounge were closed, I'd still be able to enjoy my Honors benefits with a beer/wine in the Bar per day, soft drinks, tea or coffee, and breakfast in the morning. They also had no problem cleaning my room daily even though it is usually on request due to Covid-19. The beautiful lobby bar, Le Grand Salon would act as my de-facto lounge during my stay. I was upgraded to a Junior Suite and it was one of the best hotel rooms I've ever had. It was stunning, offered great views of the square featuring Gare Saint-Lazare, considering it was on the first floor it was tremendous how it offered great views and was quiet most of the time. I also loved the Paris themed decor and hand-drawn art on the wall. I liked the location too, it was in Opera, close to train and bus services and within walking distance of many parts of the city. You might want to take the 42 bus; which stops close to the hotel and goes to the Champs Elysee and Tour Eiffel. I loved the comfortable bed, numerous phones in the room as well as USB and local European plug sockets. They also had a fridge in the room, and one of the smartest safe's I've ever seen in a hotel. The Nespresso coffee machine came pre-loaded with water which was a simple yet amazing gesture. All the staff in the hotel seemed friendly and happy to help, most spoke great English. I was given a tasty cocktail on arrival with Passionfruit and rum, and I was told that in lieu of the executive lounge I would still get breakfast and one alcoholic drink of my choice at night, which was perfect. It really didn't feel like reduced services due to COVID at all, other than having to wear masks in public areas which are compulsory in France. As well as the welcome cocktail, I was given a welcome basket after a quick and simple check-in. This included water, pringles, wet towels and a few snacks. The hotel is like a maze especially at first, it's so easy to get lost in the corridors with many different lifts and cut-throughs. They just seemed to go above and beyond, I even had this amazing staff member come outside with me to help make sure I got in the station across the way, as it was late at night and many of the stations' entrances were closed. On the first morning, I was woken up by a banging noise, it became so unbearable I couldn't even remain in my room, it seemed upon checking with other staff members this was building work going on outside of the hotel, I've heard building work before in hotels and I've even had my house extended recently, and the sheer thudding is something I've never seen the likes of before. I was offered the chance to change rooms to a room at the back, I opted against it as it was a lower grade room and the noise was only slightly less. The Breakfast area is only accessed via steps at the minute, this is because the construction blocks the street entrance. People who can't handle the steps can request breakfast in their room (even though they don't normally do room service) or can eat in the lobby, again so much difficulty caused by construction which isn't even for the hotel. My breakfast was one of the best I've had outside of the UK, the omelette was cooked perfectly, the orange juice was fresh, the scrambled egg might have looked messy but was seasoned perfectly, so were the potatoes and the beans were pretty good considering how abysmal they can be outside of the UK. The second night of my stay was much better - not only was I not woken up by the construction noise but my pre-ordered Breakfast in bed was served on-time, it wasn't fully hot although they did an excellent job remembering my order and getting everything right, they kept my GF food separate from my friend's too, and considering they don't normally do room service and never have - that was a pretty good attempt. I also liked how 24 hours' notice was given ahead of a fire-drill with signs all around the hotel, it was planned at 12pm too so that is a reasonable time. They also had no problem in letting me have a generous late 2 pm checkout and the bar staff made me an excellent fresh ice tea when they ran out of the Fuze Tea bottles. This truly is one of the finest hotels I've stayed in and I can't think of many places more deserving of a five-star rating. Apart from a few small flaws, everything was immaculate from the service to the room. To be able to get five nights here for free, using my HHonors points is truly a blessing. read more

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I have a love/hate relationship with Hilton Paris Opera. Flush with HHonors points, I spent tens of thousands on a brief two night stay here. The location is good, right across the street from a local train station and a couple of blocks away from several large department stores and restaurants. My room was beautifully appointed and extremely spacious, with a huge shower and heated marble floors in the bathroom. The staff was friendly and the hotel's common areas absolutely gorgeous. The problem I had was with the windows in my room. I was traveling in the shoulder season which means it's not that cold outside yet the hotel is still in winter mode and has the heat blaring. I was literally sitting in my room with sweat dripping all over. My room had two large windows (one that looked out on a gorgeous balcony) but they were latched shut, rendering the balcony unusable. Why would a hotel do that? What's more romantic than a private balcony in Paris? Two calls down to the front desk and three employees later, it was determined that the window in the bedroom (the balcony one) was totally sealed shut couldn't be opened. This made for a VERY miserable and uncomfortably warm two nights with very little (and only restless) sleep. Luckily we were able to shimmy the bathroom window open a little bit (it still had a latch to prevent it from opening fully) for some relief, but our bedroom remained far too hot. I would stay here again but only when the a/c is running or if I was guaranteed a room where the windows actually open wide. I was in misery from the heat. I am not exaggerating. It's a shame because this is such a gorgeous hotel. As a Diamond member, I had access to the Executive Lounge, which was a real disappointment with this property. You'd think with such glamorous opulence elsewhere that the lounge would be first class. It's not. It's a too small room with lame snacks. Granted, I didn't come to Paris to eat hotel food but the breakfast in particular was borderline embarrassing. Store bought croissants, a few meats, cheeses, and lame juices that weren't worth the calories. read more

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Lovely hotel in Paris. Great customer service. Rooms were modern, clean, and spacious for Europe sizes

My sisters and I stayed here for 2 nights and the hotel is absolutely beautiful and the rooms are a decent size. The bathrooms in the rooms are spacious and beautiful they have heated floors a giant walk in shower with a handheld shower and a overhead shower head. We had one queen bed in our room and then a roll away bed. I did not lay on the roll away so i don't know how that was, but the queen bed was not very comfortable, it was like a typical low end hotel bed, which was very disappointing considering the level of luxury the look of this hotel gives off. The first night the room was very very warm (because my sister didn't understand the thermostat) so we opened the windows to try to help cool the room down... there are no screens on the windows and so a bunch of mosquitoes got in and I was eaten alive... not the hotels fault but it still sucked. The location is great it's right near a train station and directly across the street from some restaurants (including McDonald's lol) the employees are very nice and helpful too. The breakfast was all you care to eat and had a lot of yummy options; pastries, sausages, bacon, oatmeal, eggs, some fruits and bagel toppings, all sorts of juices and such.. just lots of stuff. It was yummy. So my sisters really love this hotel, but I don't think I'd want to stay here if we go back. Maybe something a little outside the city and just take the train in to the city. read more

Wonderful hotel and exceptional staff. The Concierge Staff were very helpful and knowledgeable. Breakfast buffet was very good

Loved this Hilton the most. Beautiful lounge and sitting area with a magnificent bar area. Architecture is premium here. Right away it is walkable central to metro, shopping and cafes. read more

The Hilton Paris Opera hotel is absolutely lovely! Since this was my first time in Paris I had no idea the best area to stay in. Thankfully a friend came to the rescue and told me about the Hilton. It's situated in the lively Opera district with restaurants, shopping, and stores all within walking distance. It's also next to the train station so getting around the city is easy. The hotel staff are welcoming and all speak English so communicating was a breeze. There's a grand sitting area and bar past the reception area. After talking to the bartender he told me this building was built in 1882 and was originally part of the rail station that is next to the hotel. The architecture is amazing and has been beautifully preserved. The guest rooms are small but tastefully decorated and have all amenities you'd expect from a Hilton property. The temperature in the room was comfortable and the bathroom has a heated tile floor (very nice after a shower!). The bathroom is pretty spacious and has a window. The shower has a rain fall shower head and the water gets hot right away and stays hot. The bed was comfortable and had USB plugs on the headboard. Very handy especially since US plugs won't work in European outlets. The guest rooms also have an in-room coffee pot. There wasn't any negatives I can think of or experienced. I would definitely recommend staying at the Paris Hilton Opera and hope to get the chance to come back here one day! read more

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This property is a solid place to stay especially if you're a Hilton Honors member and get upgraded to have lounge access. Be warned that the lounge gets very full in the evening and food choices are limited and not very good. A great benefit is that the airport bus ends here at this hotel, a big savings over other alternatives. read more

This place is a true landmark and the architecture is incredible. My experience here was from a 6-night stay. The housekeeping was top notch. I loved coming back to a tidy room with restocked toiletries. The turn down service was lovely, complete with chocolates and pillow spray. And a little tip, if you ask for a robe and slippers they will bring them to you. But get prepared to put in some ear plugs and a pillow on top of your head in the morning because loud thudding begins around 6:00am or 7:00am. This is probably due to poor insulation (it is an old building of course). Pros: -Pillow spray -Heated floors in the bathroom -The food from room service is quite good Tips: -You can't use the hair dryer in the bathroom. -The cafe next door is superb--no need to eat in the fancy lounge that charges €8 for a basic coffee (learned the hard way!) The gentlemen who open the doors are delightful. Have a conversation, ask for recommendations, etc. if you have a free minute or two. Overall the value for the money is a little bit of a stretch, at least during the expensive season (about €535 per night), but if you have the cash to spend it's fun to say you did it. read more

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This was my first time at the Hilton Paris Opera and I was pleasantly surprised. I was upgraded to a junior suite which was a nice touch for my less than 24 hour visit. Even though the hotel was in the center of Paris, it was a nice space to escape the craziness of the city. The room was extremely well appointed and reflected a nice level of luxury that one doesn't always associated with the standard Hilton hotels. The Executive Lounge was nice, although I would have appreciated it if food was provided late morning as I wasn't able to eat prior to my first meeting in the morning. Overall it was a very enjoyable stay and would most certainly be open to a return visit, if my 'go to' property in Paris is once again full read more

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This Hilton hotel has the nicest and best trained staff. However I picked this hotel has a location to celebrate our anniversary. There is no air conditioning until turned on in May. Room was warm and stuffy. As a long time Diamond member I would say this hotel has the poorest choice of snacks or food in their executive lounge. During the day basically nothing. In the evening it seems like left overs coming out. For such a great property the hotel does not stand up to other Hilton's in Europe. read more

We loved this hotel! My wife and I decided to take our first trip to Paris for our one-year anniversary. I spent several weeks reviewing all the hotels in the area (on multiple sites including Yelp, Trip Advisor and Google) and inevitably decided on the Hilton Paris Opera (aside from the amazing reviews, we also got an offer for the Hilton Honors card and were visiting multiple cities with Hilton resorts, which was another factor behind this decision). We really loved staying here and would gladly return again. One of the things we really loved about this hotel was the comfort. We reserved a deluxe king room and found the room size to be comparable to most US hotels (I had read that rooms in Parisian hotels are much smaller than what we're used to as Americans). The bed was heavenly and the bathroom was gorgeous (we especially loved the rain shower, which had terrific water pressure). More importantly for a light sleeper like me, the rooms were well insulated from sound. We stayed on the 5th floor facing the courtyard (which helped) but were really tested the night that France won the semifinals in the World Cup. We had returned from dinner that evening and the city was electric (horns honking, people shouting, etc.). Nevertheless, despite the occasional faint horn in the background, we slept soundly and hardly heard a noise. The other thing we loved about this hotel was the service. For instance, although we arrived at 12pm (3 hours before check-in), the staff had a room available for us (and a great room at that). I had included a note in the reservation that it was our anniversary, so they left a bottle of French wine and gourmet chocolates in our room with a hand-written note. Whenever we had to speak with somebody, they were prompt and courteous (and spoke English, which we really appreciated as a couple who regrettably cannot speak French). The amenities here are also great. I did not use the gym on this trip but past by and would gladly have used it if I were traveling for business. We also really enjoyed the buffet breakfast, which included quality pastries, hot food, coffee, real tea (the kind you scoop out of a bin and put into your own filter), fresh juice, and even a real honey comb for those wanting truly organic honey (really cool). For those looking for a quick cup of espresso, there's a Starbucks attached to the hotel (outdoor entrance). And let's also not forget the gorgeous hotel lobby and restaurant/bar! The only possible gripe I have with this place is the location (as a tourist). None of the major tourist attractions are within walking distance as the hotel is located about a mile north of the Seine. Still, the Gare Saint-Lazare metro station is located just behind the hotel, which made taking the metro incredibly simple (making it easier to get from place to place), and we found taxis waiting out front anytime we walked by. The other thing to watch out for is the price. We paid an average of $375/night (USD) to stay here, but that's not uncommon for Paris (the city is quite expensive). Still, if you're visiting the city of lights (and especially if you're a Hilton Honors member), you should really find this hotel enjoyable. read more

Great hotel and location. Rooms were clean and spacious- love how bottle water was available daily on your room floor as you exit the elevator... concierge was helpful booking our excursions! There are taxi's always available in front of the hotel as well the subway is conveniently right outside. The bar was great for drink's especially after exploring Paris all day! We look forward to staying again. read more

We stayed here for three days last month and had a great time. In all honesty, who is spending much time inside a hotel room in Paris? Not us! We were out exploring and barely there but our room was spacious, bed was comfy, bathroom was large (with heated floors) and yet another European hotel with washcloths!!! Thank goodness! Plenty of room to hang our clothes in the closet and a decent view out of the front of the hotel. Bottled water was provided to us which is always nice. Free wifi (I mean who doesn't do free wifi nowadays?). We were told we were upgraded at check in which was nice. I really like that the Hilton offers their executive lounge for their members from 6P-8P at this location. They didn't mention a breakfast that is usually included with our stays and and we were only around one time to take advantage of the evening option but it was surely a treat! Really, you wouldn't even need dinner after the spread they put on in not one, but two separate rooms. Think savory and sweets! It was really quite nice, with unlimited beverages including beer and wine. The lobby bar area is pretty although we didn't spend anytime there only caught glimpses in passing to and from the elevator bank. This hotel is conveniently located right near the St Lazare subway stop, which we took everywhere! I only wish it ran later than 1230A, that part was partially inconvenient as we were barely finished with dinner most nights around midnight and I would have loved to be a bit closer to some other areas, clearly far outside Hiltons control ;) All in all, check in was smooth, concierge was nice (we only really had one question) and getting a taxi to/from the airport was a breeze. I'd stay here again. read more

Pretty hotel with old architecture but renovated rooms. Clean and spacious with great location.

Just finished a 3 night stay at the Hilton Paris opera and had an amazing time, the entire staff was friendly and spoke English - the breakfast and salon both had great food and drinks, and the room was large and comfortable! They made traveling with a 6 month old easy, with a crib in the room, and baby changing facilities in their restroom it was unlike many other places we visited this trip. Will definitely be back next time my travels bring me to Paris read more

Lovely stay at this centrally located hotel. Get exec level rooms for a private breakfast area!

Still my go to spot in Paris. Great staff, great location, love the city of lights. The downside, early checking is non existence and so is late check out. The good news, housekeeping and bar/servers/front desk... all professional and they speak English. read more

The Hilton saved my trip to Paris after a horrendous stay at the Marriott. I was initially staying at the Marriott Paris Opera for 4 nights but after a disaster of the first, I was able to switch to the Hilton for my remaining 3 nights in Paris. I am so grateful they were able to accommodate me at the last minute. This is a big, beautiful hotel and in a great location. The breakfast selection is great and you can order omelettes at no additional charge from any of the wait staff. The executive lounge gets very crowded during their "evening reception / happy hour" from 530-730pm each night. There were 2 employees working each night and they did a great job restocking. The showers have good water pressure and the heated floors in the bathroom are a nice touch. We were able to walk everywhere but took the subway twice. Once to the Eiffel Tower which is great because you get off at Tocadero - which is where the great view from the platform is. You can walk up to the Eiffel Tower from there and is the best way of arriving, in my opinion. We also took it to Sacre Coer and got off the Abbess station. I would not recommend this route since it takes you to the backside of the church so you are forced to walk up many flights of stairs. If you arrive from the front (either by walking or taxi), you can pay an outdoor "elevator" to take you to the top. This was a concern because I was with my mother and would have preferred her take the elevator then exhausting herself. The concierge should probably explain this. We had a hotel arrange a taxi to Charles Du Gaulle airport and it was a fixed 57euro rate. I would assume Uber is cheaper but the taxi was hassle free and easy, with no wait. I would stay here again. read more