Fast and quick responses to calls and appointments. Always ready to help when you need them.read more

I couldn't be more pleased with the doctors, nurses, and admin staff at Watchung Pediatrics. As new…read moreparents, we have had lots of questions and made lots of mistakes, and they have been so helpful and kind. They are always able to get us in and they respond to our calls promptly. I'm so grateful that we found them!

I am truly appalled by the negative reviews I see here. My children were patients of Touchpoint for…read more16 years until basically, the kids grew up, went to college, and my insurance changed. Touchpoint is one of the few brick and mortar physician practices that have not been bought out by Summit Health or Atlantic Health yet, and as a result, I was actually able to have my kids be seen on the same day for a sick visit (you just have to call early in the morning for one) and on two occasions, my kids were seen on a Sunday because the on call doctor was following up with my kid from an ER visit, and on the other occasion my son was very sick so the doc let us come in for a strep test. As for the comments that complain about form charges...completing forms takes extra time at the end of a physician's day. Pediatricians are already reimbursed very poorly by insurance companies. You are paying for their time at the end of the day to complete all those irritating school forms. In all my 16 years with Dr Shaw and her team, I have never had any problems with rudeness with the staff. The staff always followed up with me appropriately. The doctors were always thorough, kind, hardworking, and smart. To just complain about the cost of forms and the front desk is not a fair or balanced assessment of this practice.

I brought my children there for two years and I was consistently disappointed. The doctors were…read moreaverage at best and misdiagnosed my daughter a couple of times, the facility made things unnecessarily difficult and the receptionists were incredibly rude and flippant. Very disappointing, I would recommend bringing your children elsewhere

Extremely convenient in times of panic. I've been here about 6 times and they're never busy. Wait…read moretime's usually just 1-10 minutes. They offer flu swab testing, Covid-19 swab and blood (serum) testing, X-rays, urine analysis, and more. They have a huge waiting room, honor social distancing, and offer plenty of hand sanitizer by the entrance and after you check in on a small screen. Any pediatrician we've seen has always been able to determine the issue with my kids without having to refer us elsewhere. NOTES/TIPS: **For milder issues, I recommend this spot over the ER due to a shorter wait time and lower cost. **Plenty of parking in a shared lot, and in the same plaza as Kidoolo and right after BMW Springfield on the Eastbound side of Rte. 22 **They offer telehealth service like videochat with a Pediatrician 8am-Midnight.

I drove 25 minutes with a 3 month old in distress, and I arrived 20 minutes before closing and was…read moretold to take her somewhere else because the doctor already has 2 other patients to see, and she's not taking anymore walk-ins. This is after calling prior to my arrival to confirm their hours, and being told they are open for another hour. I do not recommend this provider.

Dr. Cerdena has been the pediatrician of our two sons for more than ten years. She is caring and…read morevery professional. I am particularly impressed with her responsiveness: she responds quickly to calls and texts even after hours and provide good guidance on whether to come in for a visit, go to the ER or else. She is very reliable and we recommend her highly.

First, her office is not on Springfield Ave., no it's in Overlook hospital in Summit now…read more Everything is brand new there, and still being worked on, so if you don't mind walking through construction (which I don't, i find it kinda interesting! lol) you'll do fine. I found Dr. Cerdena to be very informative, encouraging, and loving with my son. She has a spaced out vaccine calendar schedule, giving max 2 at a time, and didn't blink when I said we were moving to Africa... but instead grabbed my sons hand (he's 2.5 months) and exclaimed at all the adventures we were going to have. I liked her immediately. She then reassured me on the medical facilities on the cities in Africa we would be at. Nice. All in all, I really recommend her. It's refreshing not to have to fight the vaccine issue, or international travel.

Nice, fast, super clean and friendly Would go again for…read moreweekend and after hour visits

Very clean location, easy to park, friendly staff, and I never feel rushed. I took my 15 month…read moredaughter there 3 times. I've had a great experience each time.

Great doctors, friendly staff. I wish they would speak…read moreSpanish but at least the nurses and tech do.

By far the best pediatrician EVER!!! Dr. Poon listens to our concerns and takes his time with my…read moreson. He's extremely knowledgable, patient and kind. Anytime my kid needs a prescription, Dr. Poon will ALWAYS call after hours to see how he's doing. I'm due again soon and am very happy knowing Dr. Poon will be her pediatrician as well. I highly recommend him.

Good local pediatrician. Easy to get appointment usually and all the medical team has been very…read morenice.

I am very surprised to see negative reviews of the Pediatric Center. From day one at the free baby…read moreclass, I have been greeted by nothing but knowledgeable and helpful staff. We have been going there for the last 9 years, and they have always been there for us. During Covid when other pediatricians offices were sending their patients to CVS and urgent care centers, the Ped Center was open, standing out in the cold to see all the children AND their families. They are there whenever I have needed them, and I have been there on almost every holiday. I have never been told no, or there is no time for my child. I was hugged and supported as my son was taken out of the office via ambulance at one of our worst moments. Romelia, the nurse practitioner called to check on me in the following days, which is rare these days. Nurse practitioner Clare McKegney has never judged or laughed at any silly questions I have. Dr Moskowitz spent many visits explaining how best to help my child, helping him to avoid the hospital, and ensuring we are making the best choices for him. I know a lot of the staff by name, and they are always kind and caring. Dr Chin, Dr Visci have always been so helpful and caring. They speak to the child, and not just the parents. My sons love all of the drs!

Great bedside manner. Very thorough and he explains everything as he is performing tests.read more

Omg, I loved Dr. Putman! I just left his office with my daughter and he is absolutely amazing…read moreDoctor! She was nervous but he just made her feel so comfortable. He explained everything in detail so we all understood. My daughter left his office and said she wanted to come back even though he cleared her, that's how much she loved him. You could tell he loves his profession and his patients. The office staff was very friendly and my apt was at 10 and 10:40 I was in my car on the way home. I can't express how pleased I am with this visit!

Dr Valdivieso has been my kid's Pediatrician for many years. She's very passionate, has a lot of…read moreexperience, helpful and knowledgeable. Johanna, the assistant manager is also great! She has great customer service skills and she's very professional. The office has long hours during the week and they're even open on Saturdays. I definitely recommend it!