During this pandemic, many small businesses and the community are having to learn and adapt to all the new changes. Hillside Dental has gone beyond my expectations! There is the standard plexiglass at the front desk, signs posted reminding patients to keep social distance and where to sit which is more than 6 ft apart. I'm going to list the remaining increased sanitation I observed: 1. Front staff wiping frequently touched areas and restrooms - every hour per staff if not more. 2. Clean and dirty pen containers. 3. Hand sanitizers located through out the office. 4. Every employee wearing N95 masks. 5. Medic Air Filter in the waiting area and in EACH dental station. 6. Greeted by Hygienist who was wearing PPE from head to toe! (Bonnet, safety glasses, N95, face shield, gown, gloves, and even shoe covers). 7. At the station, patients are required to use an oral rinse for 1 minute. 8. After x-ray, the hygienist wipes down the handles, lead apron, counter, and thoroughly washes her hands and dons new gloves. 9. A vacuum, head hood vent is positioned above the patient and is used during all oral treatment. 10. At the end of the treatment, the hygienist washes her hands again. Dons new gloves and I am given my usual new toothbrush, floss, and toothpaste but this time it's in a paper bag instead of the typical plastic bag - Hillside Dental is thinking about everything! 11. As I leave the station, it is properly prepared for the next visitor. I am thoroughly impressed with the level of sanitation Hillside Dental has taken to provide a safe and clean environment for its staff and patients. And of course, the high level of care and friendly staff is what brings me back every 6 months...except I hadn't been back in over a year since they could only see emergent cases. Thank you Hillside! read more

New owners new staff. One thing I like about this place is they do promote great customer service and quality of work. They have amazing hygienist, Trish and Danny who cares and pay attention to our needs. I would suggest for the front desk people and Jackie to be more attentive, acknowledge clients in a friendly courteous manner. Smile doesn't cost anything Kudos to Reina, she is wonderful to work with and provided good information about the treatment plan and awesome Service!!! Please keep up the great work !!! Thank you read more

They advised that a certain tooth needed to be crowned and that another one needed a root canal. Months later, they said the tooth they first recommended to be crowned was ok and that actaully another one needed a crown. They did the same thing with a root canal. Another provider (second opinion) said no crowns were needed. How can one trust a dentist after mistakes. like this. Their prices are also sky high. Watch out. read more

I was told I had 8 cavities so I had them done by the male doctor (I forgot his name). He did them very badly and barley polished them after they were done. He also got up and left several times throughout the treatment. I then went back 6 months later and the female doctor told me I needed to replace(and pay $150) for one and to keep an eye out on the others. I never paid for that one to be replaced because it wasn't leaking and not bothering me. While the cleaning service they offer there is good, the doctor's aren't and they just want money. read more

My complaint has to do with being told that the $169 would cover X-rays and cleaning. After getting the X-rays I was told that I need a deep cleaning which would cost more money. Ok, I understand that a deep cleaning is preferable but how about just doing the cleaning that I supposedly paid for. Nope they can't seem to separate the deep cleaning from a normal cleaning leaving this customer feeling duped. read more

This place is not fit to do business. A lot of people wear scam. They will scam you and your insurance. The lady in the front desk have her instructions from the owner to scam people. Take my advice. I'm warning now or you're be sorry. read more

This place is a lifesaver. Every time I come here the staff is friendly and very efficient. They always get me in when I need if there is some type of pain or anything else. It's nice they take care to make sure you are doing ok at all times while the procedures are getting done. Also, a huge plus is that everything is done in office on the same day like crowns so you don't have to come back. read more

I never understood why dental trauma was so common until visiting this office. Even if you don't care about the physical details about why my visit was distressing, just know this: you can have a procedure done without your express consent and be charged an extra $300 dollars before you even get out the door. That's after I paid the $200 upon visiting and prepaid $175 at my original visit. Nearly $700 after insurance. How do you honestly do that to people during an economic downturn when so many people are struggling to make ends meet? Is that a common practice of at this office? And that doesn't even include the other components that led me to sobbing in their office. I've had many procedures over the years (autoimmune background, several surgeries) and nothing was as bad as this. Nothing comes close. I didn't have a fear of dentists before this. There were multiple opportunities to tell me prior to doing something I did not expressly consent to or even know about -- no one took the time despite me being there for three hours. Worst of all, I didn't even get an invoice -- just a vague explanation that something was done and a bill. I still do not know. read more

Hillside Dental - What I paid when i walked in, before the surprise charge, after insurance and after I already prepaid $175. - General Dentistry Near Me - Las Vegas, Nevada

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This office was recommended to me by a friend. This place has saved my teeth. The front desk staff is well organized and friendly. my dentist saved my teeth. I cannot be happier, and I absolutely adore my hygienist. I love our clean my teeth are. read more

If I can give this office more than 5 stars I would in a heartbeat! I've been having extreme tooth pain for quite some time now and just have been trying to avoid it. I mean come on I HATE GOING TO THE DENTIST!! Well..I guess you can say I learned the hard way. The pain was beyond unbearable! I called the office as a brand new patient requesting to be seen asap. I actually asked for the next day, and they offered me the same day appt. I know how freaking awesome right? Mind you this was already during lunch hour when I called. They got on the phone with my insurance stat to check coverage and eligibility. Love it! When I arrived I was greated so well! They acknowledged everyone by name and made sure we were all comfortable and happy. Dr. Lim was a cool funny doctor. I'm not a fan of the dentist. And I think Dr. Lim got the hint of that during our first conversation lol. But he made sure that everything was going to be fine and that him and his staff will do everything it takes to make this a comfortable experience. Me in my head was like " yea sure buddy that's what they all say" Well.. because I waited years to get this treated, a root canal was in serious need. Although I already knew it..I still wasn't happy, but knew it had to be done. Linda was amazing as can be. She called my insurance again, got a verbal about my coverage and worked on payment plans with me. All I can say is that Dr. Lim, Charmaine, and ALL the staff is by far the most amazing crew I've ever come across with. They squeezed me in, did the first part of my root canal as smooth as I ever had in my life! You can say that I'm not nervous for once, to return back in a couple weeks for my next treatment. So thank you to each and everyone of you for all that you did. If you're in search of a new dentist... THIS IS THE ONE!! read more

They overcharge and suggest work that does not need to be done. After going to my endodontist and changing to another dentist I found that the things they had wanted to do didn't need to be done. After getting the two last crowns I was in a lot of discomfort but fortunately they corrected it. During the initial procedure the numbing had worn off but they wanted to continue working even though I was in pain and discomfort because they didn't want to take the time to wait for the area to numb up again. read more

Dr. Lim has been my dentist since I moved to Las Vegas 13 years ago. He and his staff are friendly and very helpful. I have always appreciated the care they exhibit since going to the dentist is not my most favorite pastime! Yesterday they diagnosed my tooth pain, performed a root canal, created on site and "installed" a brand new crown all in 2 1/2 hours! Thank goodness for their skills and cutting edge technology! read more

Updating my review because this time, i had a bigger procedure done. I am a person who pays attention to details and if you are good with the small things, you tend to be better with some bigger things. Same thing applies to Dr. Lim and his staff at Hillside...i started out with a simple cleaning, to deep cleanings, crown of an implant i had way back in highschool, invisalign, to veneers, and now to whitening...i was extremely scared as to what i was getting myself into...but as this was a long process, i am finally seeing the fruits of their work and patience. I just completed invisalign, got some veneers done, and the last phase is getting my teeth white. I know what everyone is thinking...don't get me wrong, the process was not cheap by any means...but compared to other places, their prices were standard, but what's important is the outcome. You get what you pay for...Dr. Lim is an artist (literally) and he knows what he is talking about. the doc here are soo skillful with his hands, makes me re-think about my occupation. Nonetheless, thank you Hillside for your patience, kindness, consideration of my finances, and the services you provided. We can't please everyone, but your services definitely changed my smile and appreciate you guys. Take care. read more

We waited a few months and even contemplated leaving this review for various reasons. At the end of it all, we were left disappointed and so say "We" because it's my husband and I. I looked for several weeks before ending up at Hillside dental. The staff is friendly and I instantly vibed with the ladies at the front. First, we all know cosmetic dentistry is expensive. Throughout all of our visits, I always noticed a bit of miscommunication with the billing department and not enough transparency with cost. There were a few times I had to call my own insurance to verify cost and caught a few discrepancies that were rectified once I brought it to their attention. But what if I'd not brought it up? Would they have known of a potential or inaccurate overcharge? I had my cleaning and a cavity filled with no issues, however, my husband was a bit different. He needed more work done, including crowns that costs a few hundred dollars. My husband's biggest complaint was a crown on one of his front teeth. It was old, had a gray rim and needed to be replaced badly. He wanted the new one to look perfect for our October wedding and was looking forward to the new crown. He was told the new crown would be porcelain and would have no gray rim around it. After the new crown was placed, he was immediately given a sheet of paper to sign, stating he was completely satisfied with the work done. He voiced concern over a dark rim around the porcelain crown and was told that it was just bruising. He hesitated to sign the paper but was optimistic about his crown. We waited several days and the gray rim remained and looked almost as bad as his old crown. Porcelain crowns aren't supposed to show any dark rims around it. It was the whole reason we chose to come to this office. When he returned to his follow up, he immediately brought up his dissatisfaction and was completely brushed off by the dentist. He acted like it was no big deal and he was just making a fuss over nothing. Almost annoyed at the fact that the topic was even brought up. My husband was just as annoyed and after the appointment ended, he called me to cut ties with the office and go somewhere else. We have found another cosmetic dentist that didn't brush off concerns and will work with us to improve or possibly replace this very expensive crown. I have attached pictures, so you can see it's not an exaggeration. I'm truly disappointed that the dentist didn't make more of an effort to listen and rectify the very obvious flaw with the crown. I've also cut ties and have chosen to go elsewhere. A combination of little things, can grow to become a big thing. Listen to your customers..... read more

Hillside Dental - The gray and dark rim around the tooth several months after replacement. - General Dentistry Near Me - Las Vegas, Nevada

Hillside takes care of their people no matter what!! I've been seeing them going on 3 years now and this is still the best dental patient experience to date. Never had an issue discussing insurance, deductibles, payments with front desk staff they're all so incredibly friendly. Also during COVID-19 pandemic, did a complete office makeover to not only meet new health and safety standards but exceeded expectations. I haven't seen other medical facilities make the adjustments like this office has. You will be treated like family with every visit read more

Doctor Lim and his staff are wonderful human people. They take great care of you. I had some dental work done not long ago," Doc" made sure I was cared for. They even make payment arrangements if your insurance doesn't pay all your expenses as well. I highly recommend this place to anyone who has dental issues. read more

What a wonderful experience at the dentist. Yes I said I had a great experience and it all started at the front desk. You walk in to an amazing, very comfortable and homey waiting room. Brandi, Denise and Linda at the front desk are very, VERY friendly, kind and always have a smile on their face. They were very polite, very easy to talk to and very friendly. Once you walk into the back office, each section has beautiful paintings and photographs which are all personal works of Dr. Lims, and I got to say they are extremely amazing pieces of work. Ok, enough about the office. Dr. Lim... Very kind, friendly and an easy to talk to doctor. He is very forthcoming, kind, and actually spends time with you and treats you like an actual human being. I got my routine teeth cleaning done there by Tricia, Erin and they does amazing work, she was very nice, sweet and does amazing work and were very diligent about asking if I was ok, or if there was anymore pain. I also recently got some cosmetic work and wisdom tooth pulled and it was painful but overall a fantastic experience. He does all the cosmetic work in house an it is amazing work. And the tooth extraction only took a couple seconds and the pain was minimum. Chanel and Karina, Dr. Lims assistants were extremely professional an kind. They really did a good job of taken care of me and my teeth. And last, is Linda, she sat down with me after everything talked to me about the experience, making sure I was ok, if there was any pain or something that could be done to help. You could tell she genuinely cared more about me, the patient then anything else. The one thing I can say about this office is that the staff and especially Dr. Lim, they put the patient's needs above everything and everyone. Thats what matters the most to them. I know for a fact that I will be going here again for my next cleaning and the cleaning after that and even after that. read more

Dr. Lim did a perfect job on my crowns and whitening. He was always super friendly and nice, and making sure I was happy with the end result. He asked me several times, and wouldn't let me leave until I was 100% satisfied. His staff was awesome and explained everything to me in fine detail. I have so much more confidence now when I smile!! read more

I finally found a dentist I'll be going to regularly after moving to Las Vegas. I went to Hillside Dental for a cleaning and exam and to be fitted for a snore guard. Dr. Lim is very skilled at what he does. I actually fell asleep while receiving 5 fillings! The best part was the snore guard. Dr. Lim explained how it would work, but cautioned that there was no guarantee it would be effective, which I appreciated. I had used an over-the-counter snore guard in the past with success so was pretty confident a professionally made one would work even better. I have not been disappointed. I've been sleeping so much better (and so has my wife)! Thank you Dr. Lim and the friendly staff at Hillside Dental! read more

Honestly the best dental office I have ever been to. The staff are so friendly and kind. They always greet you when you come in, and make you feel at home. I am very nervous when it comes to anything that has to do with teeth and they made me forget about that! This is the only dental office I would recommend. read more

I can't say enough about how incredible my experience with Hillside Dental has been. I recently moved to the Las Vegas area and needed to establish my dentist here in town, as well as inquire about dental and cosmetic work I needed done. Their front office is on the ball and sure to make your day with their bubbly personalities and bright attitudes. While my appointment was originally set as a consultation and cleaning, Dentist Christopher Lim saw the urgency behind the work needing to be done and fit it all in THAT SAME DAY. Lim and his team truly care about their patients, and their quality of care and willingness to accommodate their clients' needs is rare and above the rest. Whether you're looking for general dental care or cosmetic dentistry, look no further. You won't find better than this crew. read more

Thanks to Covid19, the world is upside down and you never know when or where the germs are going to get you. BUT..... Hillside Dental has gone above and beyond the protections mandated to ensure that while you are in their office, the air you breath is thoroughly sanitised and that everything touched or used is either disposable or is covered with protective plastic. In each room has air purifiers and this really cool hood that hangs down by your head and it has powerful suction to whisk away any particulates. They told me that when they watched the info video about it, the suction was powerful enough to hold up a bowling ball! Anyone who comes in contact with a patient is fully gowned out with double masks and face shields. Everything they're doing is far more than is mandated and it all makes you feel very safe and clean. Until now, my experiences with dentists have generally left me so stressed out and in physical pain and mental distress that for almost a decade I stopped going. Then a wisdom tooth decided it was time to leave and out of sheer dumb luck I stumbled across Hillside Dental one day while crossing through a car park. From the moment I walked in I was made to feel so welcome, and not the fake kind of welcome most business plaster on their faces. Every cost is clearly explained before I agree to any procedure and they work well with my insurance carrier. Dr Lim put crowns on my front teeth as well as two implants and I have to admit that my smile looks great!! He explains everything he's doing, he doesn't mind answering questions, and to top it off, every room has a beautiful painting in it that he has done! Just looking at them relaxes you. His hygienists are careful, gentle and nice to talk with. Plus, they'll use a tooth polish other than bubblegum or banana!!!!!! I much prefer mint!! The office staff are warm and friendly and make you feel glad you came in. I would recommend Hillside Dental, Dr Lim and all his staff to the Tooth Faery herself!!!!! read more

I normally don't write reviews, however I always had a positive experience with this dentist. The staff are very friendly to the point they are like family seeing how you are doing and curious about anything new. When it comes to appointments, the staff are very flexible in finding the best schedule to do everything in one go instead of coming back multiple times. They are very clean with their procedures using PPE, using air purifiers, and constant wiping down equipment, which makes me feel safe. Despite Dr. Lim having a busy schedule for that day, he was willingly to squeeze me in to have a filling done. Dr. Lim is very friendly and willing to hear your questions/concerns which he addresses thoroughly. I highly recommend this dentist to family and friends. read more

I adore all the ladies in this office and Dr Lim is great! He did an emergency root canal on me at 330 PM on a Wednesday. Thank you Jesus! Thank you for helping me! I will be getting all of my dental work done here from now on! Dr Lim has a gentle hand when it comes to your dental needs! Keep up the AMAZING work! Rebecca Cox read more

I've spent more hours in a dentist's chair this year than any sane person should, so my sensitivity to "bedside manner" and general competence is pretty sharp right now. Why? I got veneers put on outside of Nevada about a month ago, and came home only to experience weeks of misery. Pain with eating due to improper bite, plus the big one -- my teeth were too damn long and big. Enter Dr. Lim. I decided to receive a consultation in his office based largely on the fact that he is also a painter, which I saw on his website. Just having come from a dentist who obviously didn't pay attention to fine detail, an eye for the subtle and the aesthetic was now top on my list. Not only did Dr. Lim re-shape my veneers to look more natural and attractive, but he also did something else that gave me more confidence in him than anything -- he asked me to observe his work throughout the entire process by holding up a mirror. He stopped the work every 10 - 20 seconds to ask me to evaluate to make sure we were on track. A handful of times he even stopped me from my immediate approval of his work, encouraging me to instead get up, go walk around, and get feedback from my husband before giving approval. This all, as you can imagine, takes time. And there's nothing that causes me to make worse decisions in a medical setting than feeling like the practitioner is rushing me. That was clearly not the case at Dr. Lim's. He's a true artist, and just as importantly, he realizes that the patient's smallest preferences must be steadfastly attended to, even if it takes a bunch of time and effort. Consider this guy for your cosmetic dentistry needs. read more

My husband was told that he needed a new crown, the doctor did a horrible job my husband is in pain, they charge my insurance and we also paid $1000 so he basically paid for the Dr. to put him through pain. Staff was very nice and courteous. We now have to go with another dentist and pay more for something the doctor did wrong. read more

I have been going to Hillside for years and love them! The staff, and Dr. Lim, are always friendly and genuinely sweet people. I enjoy seeing Dr.Lim's art work and the way he decorated both the old location and the new. The office is always clean, neat, bright and fresh. I love the casual modern beachy decor of the new place. I discover cool new details every time I go. I have referred family and friends since my first visit and have no plan on changing my Dentist even though I no longer live down the street. read more

If you have no insurance AVOID & Stay Away from Hillside Dental. Extremely over price. Everything they charge is double. Example: Deep Cleaning they charge $1500.00 where it cost under $650.00 Received a quote for my dental work form them for $9100.00, where the second opinion estimated only $3200.00 They charge double with Big Smile on their face. Now you decide where you want to go for your dental work read more

We used to live over by Hillside dental and then moved about 4 years ago to the other side of town, but we LOVE it so much here that we can't leave. Every single person that works there is so warm and welcoming and makes going to the dentist actually amazing. The Doctor is phenomenal and set up his whole office beautifully. I can not recommend this dentist enough. It truly is amazing!! read more

Dr Lim simply put BEST IN THE BUSINESS HANDS DOWN!! My wife has been a patient of his for some years now but I've been going for about a year now. Had 2 root canals done and just recently got Invisalign done with Dr Lim. From his front staff to his assistants and hygienist they are super awesome! Never an issue getting an appointment, communication is unparalleled! From day one Dr Lim went thru a treatment plan and showed me exactly what would happen and how long it'd take and exactly what I'd pay. Needless to say as long as Dr Lim is practicing, I recommend him to everyone! Mahalo Nui Dr Lim. read more

Best energy in this place! Full of love and people that are full of life. The decor and ambiance is unmatched. The people there treat you like a VIP member. Bedside manner and sense of humor is top tier. Dr. Lim is incredibly talented and extraordinary. I will never go to another dentist again. He has the most wonderful smile under his mask, I can tell. They didn't even try to sell me those expensive toothbrushes! I was totally comfortable and can't wait for them to bring my smile back to life. He is unique and we need to protect people like him. I'm honestly grateful to start this journey. He makes me love the dentist and I got to watch Netflix the whole time on their TVs! The ladies at the front were so sweet as well. I can tell everyone loves being there. read more

Whenever I am asked if I know of a good dentist, I reply that I know a GREAT one and his name is Dr. Christopher Lim! I invariably recommend him and his friendly, helpful, and professional staff based on my own personal experiences and those whom I have referred to him. Dr. Lim is a perfectionist who specializes in beautiful dental work and painless procedures. He takes the time to thoroughly explain what treatment is needed, to answer any questions which may arise, and does exactly what he says he will do. In addition to being a fabulous dentist, he is an accomplished artist and his own canvases decorate all the examination rooms and the waiting area. He also designed the interior decor of his office. Dr. Lim and his entire staff make a visit to the dentist's office a pleasant and positive experience! Sent from my iPhone read more

I went there several months back and they overcharged me for a crown and a few fillings. Instead of owning up to overcharging, the office manager profusely blamed the insurance company for their own wrongdoing. The billing department at this place can't do their jobs correctly as it's been several months and I have yet to receive the difference for the amount I overpaid. If you want a dentist who's only interest is collecting checks from insurance companies and screwing the patient over, Hillside Dental is the place to go! read more

I was looking for a new dentist closer to my house and office. I call and made an appointment with Dr Christopher Lim. Denise scheduled me quickly. Office is very "Homy" clean and modern. Beside being a gentle dentist Dr Lim is an amazing painter! I LOVE his paintings! It relaxes me during the procedure :) After they took X-rays, check my teeth I met with Linda the office manager who went over the treatment plan and the $$. They open from 8am to 5pm which is appréciable. Be aware that if you need a crown done... you will go home with your new crown the very same day!!! your crown is made at Dr Lim's office :) I am glad I found a great dentist closer to home. I had a deep cleaning done yesterday. Tricia took care of me. She was very gentle. I wasn't hurting at all after the anesthesia went away! If you are looking for a gentle and compassionate dentist call Dr Lim's office! Thank you for accommodating me with my ugly busy schedule! Great Dentist! Friendly Team! Clean and modern office. New technology used which is awesome! read more

I've been coming to D. Lim for a few years now. I love the girls at the front desk because I'm always greeted with a smile and small talk as soon as I walk in. I actually look forward to getting my teeth cleaned because they always make you feel so comfortable here! I also have two fake teeth right in the front of my smile which are on a retainer at the moment, but I trust Dr. Lim to ensure my smile will look great when we 're ready to do implants! They also offer dentacare which is great if you're a student like me and need a little help paying month to month! read more

I've been here for 12 years and FINALLY found the perfect dentist. Dr. Lim?... AMAZING! His Staff?... AMAZING! I have never been comfortable going to a dentist, since all my experiences in Vegas have been dreadful. Dr. Lim is great and has made me change my outlook. Thank you so much Dr. Lim and to your GREAT Staff. You are all a blessing... read more

My experience with everyone was amazing, they really go far and beyond, they truly care for their patients, explained everything, didn't hurt at all, the staff are so friendly. I had really bad experiences at other places and finally I found this one. I totally recommend them! read more

I hate going to the dentist! Who doesn't? typically I don't go see a dentist until I run into a problem or discomfort. I found Dr. Lim off local searching and he had good reviews. I needed my wisdom teeth extracted right away and they were causing discomfort. I went in for an evaluation to find out he was going to do the procedure same day! He was very Honest, funny and made me feel comfortable and Safe. I instantly trusted him! Since then I have seen him for 3 crowns and have additional work scheduled! He is affordable and takes most insurances. I honestly feel he genuinely cares deeply for his patients and will go above and beyond to succeed the treatment they need in a timely manner. Now to his staff, they all remember you by first name, call you to check on you and definitely made me want to go back for more work! This is now my primary dentist! read more

I started bringing my teens here last year and I have been totally impressed by the level of care and consideration. They are real stars at treating their patients like family. The office staff goes out of their way to show they care about each and every patient. We absolutely love the toothbrushes they recommended for us. The office is beautifully decorated and pleasant. We surely love this office read more

I give them 5 stars, such an amazing staff. I've never felt so comfortable in a dental office. Super friendly, and did everything they could to help with my teeth and financially. read more