Wonderful Dry Cleaning - gets the stains out and nicely pressed. Haven't used their tailoring but…read moreintend to do so.

Amazing people that run it, dropped off some expensive chrome heart items all came back well except…read moreone had a issue when cleaning but they covered the bill and were able to help reduce the flaw, super professional even with that small mishap I will be coming back

Customer service is the key to success when dealing directly with the public. I was impressed upon…read moreentering this modest establishment. Eli was welcoming and helpful. My needs were simple but very important to me. The work required adjustments and tailoring to make a new linen jacket fit. Measurements were taken and the turnaround time was perfect for my needs. When I picked up the jacket was perfect in every way. Well worth the price of perfection. Definitely come in for the organic cleaning and trust Eli with all your tailoring needs.

I moved to Marlborough over a year ago and needed a place to wash my clothes. This laundromat is…read morenot only clean but the people that run it are so nice and willing to help. I actually lost my license in the laundry and didn't even realize it. My license had my old address on it and they took the extra time to track me down to delivered it to my home. I can't say enough good things about this place. Their place is clean, the people are helpful and all of their vending machines are fully stocked. There are many other options for laundromats in the area and I will never even try another. This place is the best!

The machines take card or coins which means I don't need to count quarters. The driers seem new as…read moreI didn't notice dents in the drum. The machines are relatively quiet. I just here someone's phone. There's AC and the place is clean. Some of the washers need service but there are enough.

Magic Needle Tailor Shop - Design & Alterations is the tailor shop right next to Jake's Diner. It's…read morevery easy to miss as I had to call and ask where they were after driving by it twice. After learning that the other town tailor charges at least $5 more per item, I was off to the shop. Celina is the proprietor and seems to make the alterations herself. The business is very relaxed. The ambiance feels like you've walked into someone's home and you're greeted and treated as such. The work is great. I've had pockets fixed for $5, pants shortened for $10, and shirts tailored for $20. All were in rough condition before, and now they're all fit to my specs. Clothes behind the counter spanned from kids dresses to adult jackets, so I think she is ready to handle anyone. I would recommend those that can handle a relaxed business atmosphere to use Celina for alterations. She also speaks Portuguese, Spanish, and English - so chances are she can help you too.

EDIT: I went in to get two more pants hemmed, but they disappeared when i went to check two months…read morelater. I never got a call so i went in to see what was happening. turns out someone else picked them up, so now i have a con-point. CON: they are not a stickler for "you only get these clothes if you have the exact carbon copy receipt". this allows someone else to take your clothes without proof that it is theirs. the place is cash only, so there was no way for me to trace who paid for my pants. Nice lady working there, but the fact remains my two pairs of pants disappeared from their store. Until those pants show up, I'm not going back for their service.

Good drop off laundry service,…read more Good drop off laundry service, I drop small amounts and pick them up same day in many cases, good people work there, been using them for 3 years now.

Very good employees, they follow directions and are prompt and helpful in washing any laundry you…read moredrop off for laundering. However, even though we bring our own hypoallergenic detergent, our comforters come back reeking of smelly detergent/fabric softener/dryer sheets and the smell lasts weeks (PSA to the world, clean laundry should not smell, use Dirty Labs unscented you only need a tiny amount it is actually quite economical, add a little oxygen bleach, pretreat stains with Ecos unscented dish detergent). Wool dryer balls. Fluff n fold needs to reserve a washer and dryer for employee use with no smelly detergent/softener/dryer sheets allowed. Also clean the washers periodically (Grab Green is excellent for this).

My sweaters were handled with care. Pricing is reasonable. Quality of work is very good.read more

Love them. Won't go anyplace else. Always reliable and my shirts come back perfect. Even the…read morealterations they did for me were perfect.

My clothes were not pressed and cleaned properly. A…read morecomplete waste of money on s**t qualtiy service The tall guy serving at the billing counter thinks himself no more than kim jong un of the poors. He seems to run the business with arrogance and attitude as if he is running the white house. Boss - salesperson hammers this to his brain that "customer complaints is school book from which he learns and not argue"

Okay, Yelp, this is the 3rd time I've tried to leave this review SO PLEASE DON'T DELETE IT!!!…read more I'm trying to reward good service here! I don't usually write reviews unless service is either stellar or someone really angered me. This, fortunately, is one of those former times. I've been to this place two or three times over the years. The first time it was just for suit tailoring, nothing difficult. The suit came out great and I was very happy with it. The second time was after that same suit got horribly stained. I thought for sure I would have to replace it... I'll be damned if it didn't come back looking brand new. The third time, I brought my wife in. I had purchased her an expensive maxi dress that didn't quite fit her correctly. The gentleman behind the counter had her change into it and then began to clip areas until it hugged her figure just right. He took the time and answered all of her questions and then went so far as to reassure her that they could do anything they wanted her to do with the dress. Upon our return to pick it up after being tailored, it looked perfect on her. High marks for this experience. The last time, I brought a pair of pants in to be tailored. Well due to mitigating circumstances, I completely forgot about them. They must have been hanging there for about 2 months when I went in next to drop off some more clothing. To my surprise, he had those pants waiting there with the others when I came to pick them up. No extra storage charge or anything like that. I just paid for the dry cleaning. This is how businesses should work! My single regret is that we live far enough away now that I can't frequent this place as much as I'd like, but I'll still make the trek for tailoring service. I'm not bringing an expensive suit to just anyone.

My favorite coat tore apart at the seams on one sleeve. I took it to another tailor with high…read moreratings in Lincoln. It took several days longer than quoted (9 days total), and upon receiving it, noticed that the seams were not completely sewn. On top of that, the liner was poorly mended. Frustrated that I had to wait so long for such crappy work, I looked up Joshua's. I should have taken it there from the start. I missed the guy's name, but it was complete when he said it would be and the quality of his work is easily better than the previous one. I may have finally found a tailor I can trust.

Expensive and unfriendly. I wouldn't mind paying for good work but the customer service sucks here…read more I'll go elsewhere every time.

Great customer service. Marianne and Maria were very friendly and super helpful. Machine s were…read morewell maintained .

Visiting from out of town and needed to do a single load of laundry. Arrived early morning. Place…read morewas filthy, garbage everywhere. Had to purchase a card to activate the washer and dryer. Left with a balance. When I asked the onsite employee about them buying back the balance was told "no, we don't do that", contrary to signage stating they do. Would have discussed further however she was dealing with an overflowing washer and several out of service machines. It's too bad this business is so poorly maintained.

Quick notes: - cash only…read more - open 7am-12pm Wednesday through Saturday - local family business for over 50 years - repairs more than just shoes (think bags, belts, jackets - all kinds of leather goods) - sustainable - no need to throw away what can be fixed! A zipper came off one of my favorite Frye booties. They were sent to another shoe repair which threw on a new cheap looking stopper and pull which did not match (which bugged me), and broke immediately, after costing $40. On a whim I stopped in Arcade Shoe Repair, which I found on Google. He found a zipper that perfectly matched my other bootie, and had them fixed up in no time! Pricing was very reasonable at $25 for boots worth over $200. I noticed he even cleaned up the heels a bit which had some marks from a foster puppy chewing on them a little. I'm really appreciative and never going anywhere else for leather repair. I also love how the shop has a museum feel!

The quality of Bill's work is consistently top notch. And, items are ALWAYS ready when promised…read more Affordable, reasonable prices too. I've brought many shoes and boots here over the years.