Stopped by to see if they could open the side doors on my van that'd been stuck closed for a week. Eric (Weaves) came outside to check it out, went back in for some tools, and not only popped it open in a few seconds, but fixed it right there in minutes! Then he explained why it was happening and how to keep it from happening again. I asked how much do I owe him and he said nothing. My mouth dropped. All that for just some good will? Wow. I remember people used to do that years ago, but who does that now? Apparently this business does. I was so impressed that I started to ask about a couple other things I'd like to get done to the van, but he said they were booked out 'til August (It's mid-June now), so I'll get the pressing things done now and save the others to contact them later this year or early next when I have time to deal with it again. I think they'll be worth the wait. read more

These folks at the Marble Falls facility took care of my Prius and they did a great job. Of course, the damage was more extensive than I expected but they took the time to explain the why(s) and whatfore(s) of every single line item and there were no surprises. The car came back cleaner than I dropped off (embarrassed here), which was a nice surprise! Thanks guys! read more

Funky wreck away from home. They worked with me to make it all seamless. Thank you for great service and perfect repair

LOVE this place! Every time I have car collision issues or need anything done with my car, we go here. Great family, owned and operated by them. Customer service and everything else... 5 STARS!! read more

Hill Country Collision really took care of me after I got rear ended the day after Christmas. They were able to get my truck into the shop almost immediately after I called them, and worked with my insurance company to get all of the additional work performed at no cost to me after extra damage was discovered that the adjuster didn't see. My small complaint was that the truck took a little longer than I would like to get back, but that was through no fault of HCC. The insurance adjuster took their sweet time getting out to Marble Falls to do final inspections before they signed off on work done. Chris really took care of me and made sure that all my needs were met. He took care of my insurance extension for my rental and completely detailed my truck before they gave it back to me. Family run company that really prides themselves on customer service. Definitely recommend these guys! read more

These folks have repaired my vehicles numerous times over the years. We have always been satisfied with their performance an communications. I recently took my insurance agency recommendation for a small repair on one of my vehicles and was disappointed. They had trouble predicting when it would be ready. But I got it finally and the repair was done ok. They missed a tail light bulb that needed replacing. Hillcountry will get my business from now on. (Hoping it won't be too muh business. . . . .but deer may change that). read more

If I could give zero stars I would. Had my car for hail repair for 2.5 months. Told me they couldn't get to it for two weeks when dropped off and that's fine but 2.5 months. Never any contact on their part, I had to call for any updates. Owner is extremely rude. Insulted me personally because I was unhappy with the service. When I did get my car back the back window did not have any tint like it should have. Now have to take it back in to get the tint on. Absolute worst customer service ever. I would not recommend. read more

If you are on the fence about where to take you car to get it repaired- GO HERE! I cannot say enough good things about them. They completed the estimate for work completely and thoroughly. They went so far as to call my insurance themselves on my behalf. (my insurance wanted me to use their preferred shop). The work was done on my car in a shorter amount of time than they quoted me, and pick up was easy and quick. On top of all of this- they did an INCREDIBLE job repairing some hail dings on my vehicle. It looks good as new, if not better! Top notch repair, top notch customer service, and reasonable prices. It doesn't get much better than these folks! read more

Great work. They had to do extra since my truck is to big for the booth. They literally wrapped the whole thing in plastic. I don't have to worry about slipping off work bumper now. read more

The people here are very personable and honest. They do a great job of servicing your vehicle. I would encourage anyone that needs work done on their vehicle to use them. You will not be disappointed. read more

Driver side door not aligned properly Driver side headlight not aligned properly Gap between drivers side window and rubber seal Trunk rubber seal put on backwards Front bumper not flush with fender When I went back I was told "I'm not going to fix everything that's wrong with your car". And Sean got an attitude. read more

I can't say enough good about this place! From the estimate to completion, everyone is very professional and the repair was perfect! My car has 360 sensors and required bumper removal. Everything worked perfectly post repair. I also had some door dings repaired - you cannot detect the difference in the doors and the car is beautifully cleaned when you pick it up. I would have no hesitation recommending this business. read more

Fast and did an excellent job on the repair of my Cadillac SRX with a pearlized paint job. Car was also spotless when I picked it up.

I just want to say that Hill Country Collision will always go out of their way to help you in any way they can! I needed something retrieved from my car that had been totaled by my insurance company. They took the time out of their busy day to get it out of the car for me before the salvage place arrived. They are friendly, reasonably priced, and EXTREMELY courteous. Although I hope to not have to use them again ( :-) ), I will if the need arises. Thank you Hill Country Collision! Keep up the great work!! read more

Don't waste your time here. They talk a good game but if you really know what your talking about on body and paint. They don't want to do work for you. They just want the stuff they can pump out in a hurry. read more

I would not recommend this place to anyone. Took my vehicle to them in early July after having been involved in a wreck. There was quite a bit of damage and I requested an estimate so I could decide if the car was worth fixing. Was told they were busy, but they would work with me if I decided to proceed with the repairs since the car was being used to commute to work in Austin. It took almost 3 weeks to get an estimate. Although the estimate was considerable, I decided it would be feasible to repair the car and would cost less than replacing it with a comparable car. Since I had no collision insurance, told them I would be paying for the repairs myself. Was told I would need to put 1/2 of estimated repairs down before they would start work. I promptly gave them a check. I just got the car returned after waiting for four months to get the repairs done. Sure glad they worked with me, otherwise it might have been sometime in 2022 before I would have gotten the car back. When I got the final invoice, the repair cost had gone up $4200 from the estimate. I expected the costs to rise some, but $4200 dollars? Outrageous! To top things off, the car stalled on me the very day it was returned. in Austin and I am now having to have the vehicle towed for additional repairs. They obviously did not do a very good job of fixing the vehicle. I will never, ever do business with this company again. I feel I was mislead, outright lied to, and taken advantage of. read more

I took my Audi A8 here to see if PDR would fix my boo-boo. Larry said he could try, but that I wouldn't be happy with it and may as well get it properly done. He took his time to explain the issues involved. He gave me an estimate both ways. I got another estimate from a chain, and it was higher. Hill Country Collision had my baby good as new in the time promised and for the price quoted. I'm glad my neighbor recommended them to me, and I will recommend them to others. I want to add that my car was spotless inside and out when I picked it up! read more

Can't say enough good things about HCC. First off, having to use a collision service is always bummer...and I've had the unfortunate luck to have been in 2 hail storms in 2 years! The first one was super major and I was so uptight, however the sweet family and hardworking team at HCC made my car just like new and took all the stress away. They were professional, courteous and friendly. Because of my wonderful experience, I returned again for their help this May. Once again, they took excellent care of me and my new car. It's just like new again. And, as I got to know Larry & Amber better I can say I am so proud to have them a part of our wonderful community! We are blessed to have such honesty, integrity and professionalism! I would highly recommend this auto shop! read more

These guys have shot us a fair deal twice now. They did extensive repair in our Chevrolet Van and did quality work. Once was a deer strike in the front and once was massive damage in the back. They worked with the insurance company and held them accountable for is. I know it is hard to find a reputable mechanic/body shop, so I wanted to make sure and give a plug to one of the good ones. read more

Best shop in TX!! We're not from TX & we haven't received great customer service anywhere around TX except from this place.Larry & Amber provided us with great customer service care & are very professional.They got our car fixed within no time & everything turned out great. I would highly recommend this auto shop. read more

Older but well maintained Toyota. A smack took out the bumper (plastic) and left light and a good fist size crunch to the hood / left front fender area. Other shops wanted to replace metal hood and fender while my belief is that factory material and metal chemical under treatments are better than new / after market parts. No one else agreed to hammer out and repair except Larry. He saw it like I did and what a job. Still trying to figure out how he made it better than what I expected could be done. Painting, polish out, stripping, blending and a inside detail all for same as the remove and replace approach. Short turn around time and we were on our way. Glad this talent still exist. Also not in Austin. Thanks. read more