We have a 2022 Genesis that was involved in a front end collision. I took it to Collision Express…read morein Marble Falls and could not have been more pleased with The entire experience and outcome of the repairs. Jerry (owner) took care of all the insurance matters. The insurance company tried to cheap out but he stayed on them until they finally sent an assessor on site and he pointed out everything in detail and was able to get all the proper parts and paint to completely restore the car like new. Jesse, Zach and Juan did amazing work restoring the body back to 100% factory and the paint job that Jesse did was amazing. The paint was a very complicated tricote candy red, But after Jesse had it in his paint booth it came out looking brand new. I needed a top up of refrigerant for the AC which was going to cost me a lot of money on the side but they were able to do it and did so I just the cost of the expensive refrigerant. I highly recommend this shop to anybody meeting body repair. Highly professional with the atmosphere locally owned small shop where you feel right at home where they take care of your four-wheeled baby

They did an exceptional job fixing my car and everything promised came to life. Jerry is a true…read moreprofessional, and the company is extraordinarily professional and above board.

WORSE EVER , Patrick must of got his friends to write those reviews…read more His rude, way to high priced and did I say rude. Did not pick our car up till the next day. Run away from this guy. And not professional at all. We will never use him again I have never been so stress out by a towing company. Beware! Would never recommend him. Times are too hard right now to have to dill with people like him.

Patrick was excellent - I was in an electric car and needed towing to the nearest ChargePoint…read more Patrick turned up much more quickly than expected - and on a holiday weekend too. Would highly recommend.

Excellent fast service! Polite, efficient. Got my vehicle where it needed to go. Very helpful!read more

Very fast, helpful, assisted parents in Marble falls quick and fairly. Office answered and…read morecommunicated well.

What's that word again for someone you CANNOT trust?? Oh yeah, UNreliable, UNprofessional, a…read moreslacker, I have a new slogan for Burnett Towing, "You call, we'll stall". This is A JOKE of a tow company. 2 1/2 hrs waiting for them to show. 4 calls to AAA EACH with GUARANTEES that Burnet Towing will 'call within 20 minutes'...NADA. NYET. Nuthin. Apparently helping people stranded on the side of the road is NOT a priority for this company. I understand prior calls for service or higher priority calls will bump 'just a tow' down the hill of importance. But I'm pretty DANG sure just ONE phone call from them would have eliminated this hopefully QUITE embarrassing review. Oh, and now it's 3 hours with no phone call. Maybe I'll just call my real estate agent and see if I can buy this pleasant little 'side of a Texas road' I'm stranded on. I'm betting I could have the title and deed in my name before this sham of a company shows up.

The woman who dispatched my call Heather i believe her name was was no help and ended up giving the…read moretow truck driver the wrong info and left me stranded on the side of the road until late at night. Always ask for another dispatcher

Shout out to Windel at Highland Safety Wrecker Service!…read more I'll say - He knows how load and strap down a motorcycle. "It ain't going nowhere" Thanks Windel

I was stuck with my truck & trailer WAY out in the sticks very late on a misty & foggy night and…read morefigured I was completely boned. Windel with Highland Wrecker service came to answer my call for assistance. He helped get my rig sorted out with judicious winching, and back on the road, even though I so far back in the sticks it was more "cattle trail" than "road"! Windel was so helpful, positive and effective. I could never say enough about how he really saved my bacon when stuck far away from "civilization" at Oh Dark Thirty. Absolutely recommend with five stars (I'd give Seven if I could).

I had a flat tire which I drove to the rim of my wheel trying to get to a station. And I could go…read moreno further. I called several places and finally Wall's, who also eas dispatched, recommended Johnny's to me. I called him and he was there in short order. Did a very very professional job of hoisting my Tesla onto the back of his truck. he knew exactly what to do with the Tesla which is an unusual vehicle for doing something like this. He delivered it to Discount Tire on Saturday evening. He was very friendly. Extremely capable and knowledgeable about this unusual type of vehicle. I cannot say enough good about him. if you need a tow, Johnny's is the place to go.

After waiting for FOUR!!! DAYS!! - friends of mine were told, repeatedly, that they would get the…read morehelp needed. On the 5th day, when this lazy POS was scheduled to arrive at 10am, the owners of the vehicle had to call and were told that he had the day off. - WTH?? DO NOT!! do any business with this company. They're extremely unreliable, charge entirely too much for too little, and are very unreliable. - MAJOR waste of time.

Do yourself a favor: Do not even THINK about calling this person for help…read more This person has all the decency, communication skills, and social skills of a Neanderthal. (Not an actual homo neanderthalensis which scientists now know were smarter than homo sapiens, but the Neanderthal of lore who spoke in grunts and carried a club.) Despite English apparently being his native language, this guy can barely communicate in English. When I got stuck in the sand at Shaffer Bend, I called him at 1:00 pm. I communicated my situation to him and he said he would come but not right away and he only had his Bronco with winch. His flatbeds were unavailable. He said it would be about 20 minutes before he could leave. The conversation was difficult and clumsy but we agreed that he would come at that time. And we left it like that. Exactly an hour later, I called him back just to check. He hadn't left yet, and had no intention of leaving to help me. In his own words, "Well, you hung up on me so I figured you didn't want me to come out." I was stunned. I hadn't hung up on him and our conversation, although the conversation had been difficult because of his extremely low communication skills (native English-speaker, barely literate). At the end of our second conversation, we left it the same way as the first: He would come as soon as he could; he would leave in about 20 minutes. After exactly ANOTHER hour of waiting, I called him again just to check. I told him who I was and as soon as he heard he just said, "I can't come out there. I don't have any trucks available." and hung up on me abruptly. That's 2 hours I had been waiting for him and he had no intention of showing up. About 1.5 hrs later, after I had been sitting in the hot sand for 4 hours calling umpteen other towing companies, and had arranged for my wife to come pick me up ... this knucklehead shows up with his Bronco. Instead of coming over to me and explaining anything, he just parks his truck at the edge of the sand field about 1000' away from me and takes he sweet ass time meandering around smoking a cigarette -- no indication to me that he is Markham Towing. He's dressed like a tow truck driver but just has an SUV and is meandering around like he's curious about the fishing -- wasting BOTH of our effing time. Finally after about 5 - 10 minutes of meandering around the sand he comes over toward my truck -- about 50' away and just stands there. So I get out and ask him if he's Markham Towing. He confirms. Then he launches into a rather bitter cautionary disclaimer that he's not sure he can get me out and if HE get's stuck with his Bronco it's gonna cost him about $1000.00 to get towed out and that was gonna come out of MY pocket + about $250 for his towing services. I think I was perfectly within my rights to tell him right there: No, thank you. I won't be purchasing your services today. I'll wait for Carlos Wall tomorrow. "Oh really? He's my next door neighbor," and he immediately gets on the phone to try calling Mr. Wall. Why? I have no idea. But i had to worry about it all night if he was going to tell Mr. Wall not to come help me or to jack the price to include HIS time. Thankfully my wife showed up and I didn't have to interact with him for more than about 15 minutes. I was SO angry at this jack-wagon.

Eek! Me thinks not is an understatement! If you want price gouging, rude customer service and…read moreunfair business practices these are your guys. Don't expect anything resembling professionalism, fairness or respect to the customer from this outfit. NOT GOING TO HAPPEN.

Preston was great! He was communicating while we were waiting for him to arrive. He also completed…read morea job that another tower was unable to do. My vehicle was located on a steep hill and Preston figured out the best way to get us out. He literally blew our minds with how quickly he found a solution and delivered. I would absolutely recommend Preston to anyone stuck in a sticky situation.

This outfit SUCKS! And the number 1 reason why is Preston Hiney!…read more He left me waiting 3 1/2 hours in 90+ heat promising a 30 min pickup time. He not only didn't deliver, he had his wife, girlfriend, or phone answerer come up with several different reasons why he did not show up. BS!

Awesome service! He went above and beyond and beyond. I'm a father of two and I would send him to…read morehelp my kids any day.

From the owner: 24 years in the business. I market my business around fair prices, customer service, and…read moreappearance. The business is ran by a second generation son, who wants to honor and carry the legendary of his father and his company for years to come. We haul anything, vehicles, storage boxes, shed, equipment, motorcycles, atv, etc. "Hooking 4 a living isn't just a slogan it's a way of life"