I picked American Elite Auto Body because of their great reviews, even though my insurance pushed…read moreme toward their in‑network shops. Honestly, I'm glad I trusted my gut. From the start, Jeff was awesome--super patient, answered all my questions, and kept me updated even while I was traveling. When I picked up the truck, Atnan walked me through everything and made sure I was happy with the work. The customer service here really stands out. The repair timeline was actually pretty fast on the shop's side. Most of the delays came from the insurance back‑and‑forth, not the team doing the work. If you want things to move quicker, my advice is to start your claim before dropping off your vehicle. Once everything was approved, they had my truck back to me in about 9 business days. I also got text updates the whole way--submitted estimate, parts ordered, in line for paint, all of it. It made the process way less stressful. It's been two weeks since the repairs were finished, and after a power wash the paint and trim still look amazing. No mismatched panels, no weird texture differences--just clean, factory‑fresh work. The attention to detail really shows. I uploaded my before‑and‑after photos so you can see for yourself. The difference is huge. My truck looks brand new again, and I'd absolutely come back here or recommend them to anyone who wants quality work that lasts.

Reached out via Yelp. Heard back from them the next morning with a 9am appointment. When I arrived…read moreI spoke with Atnan, we walked out for him to see my vehicle and take photos. I let him know I was only looking to get it fixed and not replaced. My front bumper had detached from the vehicle. He gave me the price of $250 and I agreed. Instead of waiting in the lobby for the repairs to be done he asked his employee Eli to give me a ride home. From 9 am to pick up at 11:30 am by Eli that was very nice of them and service was fast. When I returned Atnan took me to my vehicle and explained everything that was completed by Alejandro. My vehicle looked good and I'm very happy with the overall customer service and repair by all three gentlemen. I definitely recommend American Elite Auto Body!!!

They did an outstanding job on some bodywork I needed done. I reached out to them and they were…read moreable to fit me into their busy schedule, which I really appreciated. The quality of the repair was excellent -- you'd never know there was any damage in the first place. The whole experience was smooth and professional, and their customer service was great from start to finish. I explained what I needed done to Clarissa and she relayed my situation to Mayra who then provided me with a competitive reasonable quote. They even finished the job faster than expected which was an added plus! Highly recommend them if you're looking for a shop that does quality work and treats you right!

From the owner: Black Diamond Collision Werkz, servicing the north Austin and surrounding areas, specializes in…read moreminor collision, paint, dent removal and hail damage. We are committed to providing the best customer service by making the process easy and stress free. Our goal is to deliver the quality repair you deserve.

With the huge hail storm we had our truck looked like someone had beat it with a bat, but T-Paint…read moremade it look brand new. I'm so happy with the outcome. We've been several times before for other things and have always been extremely happy.

Fantastic worksmanship from these folks, and courteous service to boot. I honestly couldn't find a…read moresingle thing out of place with how they do business, so they get a tasty 5 star rating! My wife and I were rear-ended on a Friday afternoon while driving out of town. Luckily it was more of a fender-bender than a true accident. We scheduled an appointment with T-Paint the following week and Brendan and Stephanie both came out and looked over our vehicle, taking pictures. They finished the estimate with lightning speed, and we made another appointment to drop off the vehicle the following week, as the repairs were pretty involved. Picking up our vehicle, the impact points on the body were totally nonexistent, and the cargo boxes mounted on the back had been re-balanced and tuned. They actually opened BETTER than beforehand (which was probably my fault as an amateur gear installer). We settled up at the front desk and drove away. Nobody WANTS to have to go to a body shop for repairs, but Brendan and Stephanie made it a true pleasure. Thanks y'all for the great work!

Great response. I pulled the undercarriage of my Prius out of place while on a trip to the Hill…read moreCountry. They did an excellent temporary repair quickly and I was able to drive home safely. And all done with a smile. Thank you !Thank you !

What a great group of professionals. They helped me with a couple of issues and I was so impressed…read morewith their service. All the staff there, Stephen, and Mike and everyone was so helpful.

Totally happy with this business. Perfect results with honest people…read more After three bad paint job experiences, I was very hesitant to try again. I got seven estimates and none felt credible--I was ready to give up. Then I met Javier at Qualitek. I knew right away he was the real deal. His setup and confidence stood out, and I trusted him without needing a written contract. One week later, my truck was finished--absolutely perfect. The quality exceeded my expectations, and the price was exactly what he quoted. No surprises. Honest, skilled, and reliable. Highly recommended.

Cannot thank the guys at Qualitek enough. I am so happy to have my car back, but in a state that I…read moreforgot was even possible. My car looks better than it has in years, no exaggeration. Their team will set a reasonable turnaround, and not hold your car hostage for months while they extend deadlines. They somehow make feeling like having a car you've owned for a decade feel like you just stepped out of the lot of a dealership with new keys.

Stopped by to see if they could open the side doors on my van that'd been stuck closed for a week…read more Eric (Weaves) came outside to check it out, went back in for some tools, and not only popped it open in a few seconds, but fixed it right there in minutes! Then he explained why it was happening and how to keep it from happening again. I asked how much do I owe him and he said nothing. My mouth dropped. All that for just some good will? Wow. I remember people used to do that years ago, but who does that now? Apparently this business does. I was so impressed that I started to ask about a couple other things I'd like to get done to the van, but he said they were booked out 'til August (It's mid-June now), so I'll get the pressing things done now and save the others to contact them later this year or early next when I have time to deal with it again. I think they'll be worth the wait.

These folks at the Marble Falls facility took care of my Prius and they did a great job. Of…read morecourse, the damage was more extensive than I expected but they took the time to explain the why(s) and whatfore(s) of every single line item and there were no surprises. The car came back cleaner than I dropped off (embarrassed here), which was a nice surprise! Thanks guys!

I recently had my car repaired and i couldn't be happier with my entire experience. I had some…read moredamage done to my car previously and i could clearly see where the insurance body shop had not done it correctly. As soon as Frank looked at my vehicle, he said what the other body shop did not do correctly. I knew he knew what he was doing AND he had expectations like mine. The entire process was super easy and I would tell you to never go anywhere else. Thank you to the entire 360 Auto Group staff! Job well done!

Amazing customer service from start to finish, I cant express enough how easy they made this…read moreprocess for me. I was in an accident and they really made the process so stressfree for me dealing with insurance. My car looks brand new!

I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

Got back to me quickly with pricing. Great customer service. Responsive. Although I did not use…read morethis company they had a fair quote and good response time.