Michael Trainer does an excellent job satisfying the customer. Prices are very competitive. Many…read moretimes people have issues with progressive lenses and so did I this time. Michael worked with me and in the end changed my lenses 3 times to satisfy me. I will definitely be back and you should give them a try.

Here's the main problem. I made an appointment with Dr. West for an eye exam for CONTACTS. After…read moreasking him before he started the exam to make sure it was for contacts he straight up told me that eye exams for glasses and contacts were the same thing (should've been the first red flag that he wasn't gonna do what I asked and that he was scamming me, but I was tired and naive so I trusted his word) and ended up giving me a prescription for glasses. I was told over the phone twice that the price would be around $80, but instead was charged $95. Another thing I noticed was the wait time. I came an hour early to my appointment since I was driving straight from Norman to South Tulsa Optical and had everything filled and done, but I still ended up waiting 20 min past my appointment time when another lady, who came in the same time as me and was filling out papers too, was taken in by the doctor in less than 5 minutes just after turning in all her papers. Honestly the whole experience while in the office was not at all bad, but just the aftermath is what did it for me and straight up was a scam.

Black Optical has been, and will continue to be, my go to destination for quality glasses. They…read morehave a fantastic selection of high end optics and top of the line customer service. If you're a local or just in the area, I would highly recommend stopping by to check out what they have. Thank you again Black Optical for an amazing experience

All of the staff at Black Optical are amazing, addicted to serving, and even helping me with style…read moreguidance. Highly recommend them!!

Came in to purchase Cartier buffalo horns with my cousin. Walked in and was greeted by Carla she…read morewas very friendly and helpful spent about two hours there and she was very patient with us. Paid for out glasses and waited till they came in. Carla gave us a call and help us adjust the frames. Customer service seems like there first priority. Thanks you

I've been coming to Visions Eye Center since I began wearing prescription lenses. They took what…read morecould be a traumatic experience (I had to start wearing glasses) and turned it into a fun event. The frames they carry gorgeous, fun and unique. They are truly a fashion statement. From the saleswomen on the floor, to the quality driven technician and the incredible friendly staff all-around, you're guaranteed to leave there smiling. I moved out of state and purchased a pair of glasses somewhere else. Was so unhappy that I had to get new ones from Visions. I won't go anywhere else. You won't either.

The service here was awesome. TeArrah was amazing. She was patient and solved my problem. She truly…read moredid an act of kindness. I cannot thank her enough. Her customer service went above what I was expecting and I am glad for the experience.

Call the cops; I want an eye exam. This literally happened. Go at your own risk. Next time, asking…read morefor an eye exam isn't illegal and insisting I be seen is equally not illegal and making fun of the men who refused to provide me services after stating I would pay for them is also not illegal. I tend to think Colbert was funny too. And there's no way to explain this store's actions. No one should do business here. And the store put down all its customers and insulted them when they patiently waited for me knowing I was first.

Empire Optical has been our eyeglass store for at least 30 years. They have never disappointed us!…read more Both my husband and I love their choice of glass and even more how they take care of us after the glasses are made. My husband's disability took him to a wheelchair while he was in his 50's. Getting him in and out of the vehicle became more difficult so the staff readily agreed to come out to our van to fix his eyeglasses when they need adjustment (which is probably every 2-3 months!) Recently, Kayla has been the "runner" and has taken care of his glasses. She didn't mind the extra effort and was so sweet to both of us while she did the repair. Empire knows how to add the personal touch and we highly recommend them!

I didn't even need an eye exam or new frames; I just needed to get my favorite pair of glasses…read morefixed, and Empire Optical did it so easily and for free! As soon as you walk in, you're met with a massive selection of beautiful frames, and what I think is super unique about their store is that they're pet-friendly! They had two dogs, Elton and Bowie, wandering around while you shop, and they're so sweet. Everyone was very friendly and helpful, and I'm looking forward to going back for a new pair of frames in the near future!

Dr. Economou has a very professional staff. I left a message late Monday…read morefor a new patient appointment. Their automated text message service responded immediately to my voice message. One of the office managers contacted me Wednesday and we had an approval for an appointment Thursday morning at 10am. It's very apparent that they place customer service at the top of their list. Dr. Economou was professional, thoughtful and gave my wife a thorough his eye exam. A prescription for my wife's eye drops was immediately sent to our pharmacy. I can't remember when either of us have had a better experience with a Doctor. They obviously care about their patients and are ready to take care of their needs at any time. Glaucoma needs to be monitored every year. I wish we could give them 10 stars!

I walked in, and they immediately offered to help. I own Warby Parker glasses currently. They asked…read moreif they could clean them and he replaced the nose pads because they were very worn! I'm so thankful I walked in!!

This is the best Warby Parker! Everyone here is so kind and more than willing to help. They go…read moreabove and beyond in helping you pick out glasses from their wonderful collection, which can be so difficult (especially if you're as indecisive as I am). They also help adjust and make your new glasses feel like home!! Big thank you to Stephanie and Tabitha that helped on many different occasions:)

I highly recommend twenty twenty eye care. All the staff and Dr Beasley is amazing and very kind…read more We had the privilege to have Jamie help us out with our glasses needs. She is a delightful lady, very sweet, helpful and definitely knows her stuff. She helped me by explaining me how bifocals transitions work since That is the route I have to go. Thank you Jamie for making my husband and I experience a delightful one. Your amazing.

Good customer service. We got our eye exam appointment scheduled for the next day. There wasn't any…read moremention that the retinal photos cost an extra $49. Not sure if the retinal photos are optional or required for first visit or every year. Wish there is a bigger selection of glasses. I had to put down a $50 deposit for them to bring in a few more pairs of glasses to look at. The deposit will go towards the price of the glasses.

Soooo, NEVER had glasses in my life. I think I have been to Zoellner in my childhood to have my…read moreeyes checked at memorial location, but that was many moons again, so essentially this is new to me. First of all, I'm aware of all the stigma surrounding this business. Not my business, didn't affect me, so don't let it drive you away. The folks were PROFESSIONAL. Found out I needed glasses. Insurance helped a lot. I am picking them up today or tomorrow after RX is done processing. Shoutout to Makayla at Harvard, the tech. She is SO professional and took away my anxiety over this whole thing. We ran a few tests and I was so surprised to see I couldn't read all the lines! Thank you Makayla and Dr for helping me through this process. ‍

I took in my current eyeglass frame with a slightly different RX for an update. Zellner charged me…read moreover $200 and gave me glasses back that had fishing wire poking out towards my eye and the glass was cut wrong-not lining up with the frame-there's noticeable gaps and the lense was not buffed so there is a white ring around the glass! To fix them they want to keep 1/2 the money I paid and Change the lense to No RX!! I asked for them to be returned in same condition I gave them initially and full refund! They said No. What a SCAM

I came to get my brothers glasses repaired while he was in a rehab facility. I wasn't even sure…read morewhat all I needed to do or what it would cost. The employee Mickey was delightful and very helpful. She made the whole process simple. I would highly recommend this location if you are in need.

Horrible customer service. First time in was to get frames. Was not greeted and she turned to see…read morewho came in. She continued to do whatever behind the counter. I stood there just looking at her and waiting. When picking up the glasses, it was a different lady. Was not greeted and she was looking in a drawer for something. Didn't bother to turn around or anything. Continued looking in the drawer for whatever. Once she was done she continued looking for whatever on the wall. In both cases it wouldn't have bothered me if there had been another customer but there wasn't.