I requested Mystik Cleaning Service to clean my house after my tenant moved out to prepare it to…read moreput the house on market. Needless to say based on my 1 star they did a horrible job. The only thing they did well was communicate via text message. As far as what they were paid to do - they did not do a good job at all. When I reached out to them I was very clear and said there are lots of spiderwebs in ALL the rooms that need to be cleaned. They acknowledged. They also said when the crew comes out - you can tell them what needs to be done so they can give proper estimate. Well the crew didnt speak English (not an issue, but dont tell me to communicate with them if they cant speak English) . So I had to communicated with the office staff via text, which they were responsive at. Told them exactly what needed to be cleaned for the entire house and what they didnt need t do in text message . I specifically said "all bedrooms should be dusted for spiderwebs and windowsills and blinds" EXACT words. OK - now for what they were paid to go .. They came and "cleaned" the house. They missed cleaning half of the spider webs in the house-I kid you not. Now cleaning spider webs is relatively easy - but they messed that up. They also didnt clean one toilet and left one shower with mold in the soap nook. they also didnt clean a 15 year old newspaper at the top of the kitchen cabinets and obviously didnt dust that area either. And they didnt mop 3 areas with stains on the LVT floor (which was easy to see). so they said they would come back out and fix those. I said fine. No this is not my residence - so I already went once to try to explain what needed to be cleaned and then again to check on the work once they did it the first time. So they came out another time - and said they would address it as "Top priority". They came out. Asked me to come out before they left - I said Im at work and cant make it - but i gave you pictures of what needed to be done. that evening i went back out to the house to check the work. Well guess what - one whole bedroom has spiderwebs in all 4 corners and walls. They didnt clean the shower mold that i gave them a picture of. I reached out and said you missed spots and instead of them coming out a 3rd time - I said i would clean it myself as its easier then trying to get you to do it as i dont have time to babysit you to do a job I paid you for and shouldnt be too hard. They said that we didnt charge you for the 2nd time we came out. Im like yeah cause you didnt do the job the first time. - what audacity to say they did me a favor to come out a 2nd time to fix what you missed the first time. Needless to say I told them to return $100 of my $300 fee($253+$50 deposit) given they couldnt do their job properly. They refused and I am disputing with the cc company. Anyways - I would never use them if they cant clean an empty house- how good a job will they do in an occupied house. The owner seemed very nice and professional but their cleaning SUCKS. I have attached some pictures of what they missed - and my invoice so they cant dispute and say Im not a customer. This section is in response to the incorrect response from the owner: He is correct - they did return BUT still missed spider webs that I mentioned. I never asked for old things to look new, this was a move out cleaning not a remodeling to make things new - dont know where that comment came from. Total Lie. Also he totally is lying when he said I asked for a full refund - I only asked for $100 - I was clear about that in my review. NEVER did I ask for a full refund as they did clean some of the house- but they didnt do a complete job as they were paid to. I gave videos and pictures of what was missed. It all documented. As far as credit card dispute - its still open as of today - I just submitted more documentation they wanted. You couldnt do the job you were paid for - not an issue with my expectations. Stay away - plenty of better cleaning companies that are honest and do a much better job. See my messages to the owner regarding the PARTIAL payment - I never asked for full refund.. Owner is lying to discredit my review. Well I have proof - see attached pictures.

Mystik Cleaning is superb! Maria who sets up the appointments is so friendly and prompt at…read morescheduling. Jesse and Olivia have taken care of us twice now and done a stellar job deep cleaning our filthy RV! They were punctual and very professional. Turn key service and great pricing! Thank you Mystik!

NO SHOW! Appointment was at 8am…read more I was there at 8 Appointment was at 8am I was there at 8

I had Yeni and crew clean my 3 bed / 3 bath Airbnb because I had guests checking out / new guests…read morechecking in on the same day. They were supposed to clean the house and make the beds. All of this was confirmed before their arrival. I show up 10 minutes before the next guests are supposed to check in. They are done cleaning and none of the 7 beds are made. That's not ok. All of this was confirmed ahead of time. Hiring Yeni and crew would have resulted in a justifiably bad review had the guests been there on time. After all that, they say that they did a deep clean and want to be paid more!! I mean...... After the privilege of hiring Yeni, I spent the next 45 minutes making beds. Not what I had in mind

Gritz did a good job cleaning, sending me photos of the property after they were finished showing…read morethat everything looked like new. They also were quick, met a demanding timeline, and adapted to some curveballs with professionalism and aplomb. They communicated well and kept me apprised of the work, because I was out of town and unable to be present for the cleaning.

Great job cleaning and they were available on very short notice. Very intentional and left my place…read morenot just clean, but well organized. Worth the slightly higher price compared to some competitors. They more than made up for it in their attention to detail, next day availability, and diligent use of nontoxic cleaning products.

Great responsiveness, communication and attitude. Very accommodating. Was all set, had to cancel…read more No hard feelings. This company is still at the top of my list for when I do need cleaning services.

Maribel's team is the best. They have been doing biweekly cleanings for us for several months after…read moreour longtime cleaning service dropped our home off the schedule in error and couldn't accommodate the required day. We were selling our house so it was crucial to have the home cleaned on a particular day least likely to interfere with potential buyers. Maribel's Home Cleaning could accommodate the day, had a better price, and the team of three professionals did an amazing, thorough job every time. And they were FAST. Finally, they performed a move-out deep clean for us. We were so confident in their abilities and trustworthiness, we were able to hit the road to our new state without waiting around to inspect the property. You will not regret hiring this company!

Thorough cleaning thank you for the quick response cleaner was at my place in an hour after me…read morerequesting service. Highly recommend. Their weekly cleaning prices are good too I think I'll sign up for that as well!

Unfortunately I cannot recommend them since their cleaners stole from me. I used them to clean my…read morecondo for a little while and the service was ok. I live in my condo part time and a scheduled a cleaning. I had just put fresh groceries in my fridge, all expensive prepared food from Central Market, and a full case of Alani energy drinks. I left to get out of the way of the cleaners (who can't speak English) and came home. I went to make dinner to found my refrigerator completely empty! All my food and the case of Alani drinks were stolen! I texted the owner Gerzahi as soon as I realized all my food was gone and he never responded or attempted to make it right. Needless to say I have a new cleaner now. There's are many other cleaners to chose from so I won't use ones who steal my groceries.

Managing a rental properly remotely has its share of challenges - even more so in the cases of…read moretenant turnover! I was on the hunt for a reliable and quality move-out cleaner, and that's when I came across Moply. At the time, there was only one (1) 5-star rating on their Yelp page, but I took a shot, and it worked out completely! They got to the property right on-time, took before/after pictures, and locked up after they were done with the keycode provided. I also really appreciate the dashboard to look at my cleanings, and the confirmation notifications that occurred with a receipt. Definitely bookmarking this company moving forward.

Incredibly efficient and hard working team. They made our move in home sparkle and were incredibly…read morekind during the service. Highly recommend this team for your cleaning needs !

They were initially extremely responsive to our inquiry (fast text responses, great introductory…read morecall) but proceeded to ghost us at the walk through (said a "family emergency" came up). We didn't think much of it but at the cleaning they first rescheduled to later in the day, then did not show up ("cleaners were sick"). Then for try to #3 after agreeing to reschedule they just didn't show up, period. Very unprofessional and disappointing. ETA: Donovan, your response is appreciated but we already gave you three chances to make it right. How many more do you feel you are entitled to? Showing up for scheduled appointments is a pretty low bar to expect from a company and since you could not even clear that, we have moved on to a company that is far more responsive and just as well-priced. I hope you do learn from this opportunity and do better for future prospective customers. As far as your appreciation for "bringing it to your attention," I would hope the issues were already known to you since all of our communications were with you.

Delight cleaning did a great job cleaning my apartment! They were professional and went above and…read morebeyond. I definitely recommend this company.

I contacted Ema's sort of spontaneously. I had that feeling of, " I need help," and after a quick…read moresearch on Yelp (thanks, fellow Yelpers!), I found Ema! Customer Service: I reached out via Yelp and staff was very responsive to my questions about service & quotes. I have only gotten a place cleaned 1x in my life, so I had questions. The quote was reasonable. I have a 1 bedroom/1 bath. To my surprise and delight Ema's brought 3 staff members. I got out of there way (since the apartment is small). They finished in about 1.5 hour! The Service: Again, Ema's finished in about 1.5 hours which was great timing. Emma's cleaned very thoroughly. Like ......I am spooked at how good it was! THE ATTENTION TO DETAIL. OMG. True to their word they wiped down kitchen appliances and cleaned every room-- including a desk and closet that were dusty and cluttery. I did not even think about those areas! I was slightly embarrassed yet so happy they did those areas. Recommendation? Overalls, I would recommend Ema's and plan on using them again!

Rafael did an amazing job of cleaning my condo. It was above and beyond what I expected. I am very…read morepleased. I highly recommend this company!