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    Highway Fuel

    5.0 (2 reviews)
    Closed 7:00 am - 6:00 pm

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    3 years ago

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    Kent County Water Authority

    Kent County Water Authority

    (3 reviews)

    I've dealt with KCWA over the past five years in a variety of capacities, including paying a…read morelandlord's water bill while renting a house in Coventry; paying a water bill and having a water meter repaired as a homeowner in West Warwick; and as a plumber who often called them to have water turned off and on to several houses so I could do repairs. Always, they have been very professional and provided excellent service, from the office staff to the guys working in the field. Their bills are easy to read, and when I bought my house and had to take over the water bill from the prior owner, I went to their office and was able to do the transfer smoothly. Once, there was an issue with my water meter (they couldn't get remote readings), so I had to make an appointment for a serviceman to come out and repair my meter. He was on time and made the repair quickly, and I've had no issues since then. They've been a pleasure to work with in my job, also. If I have a customer whose main water shutoff valve at the water meter doesn't work, due to old age and/or corrosion, I call KCWA to send someone out to my customer's house to shut the water off at the sidewalk, so I can then replace the main shutoff valve inside the customer's house. They come when they're scheduled, and will wait while I replace the valve inside, so they can turn the water back on right away, all in one trip, so the customer is not without water for very long. Their guys in the field were awesome and I got to know them by name, I dealt with them so often. I usually mail my water bills, but I believe you can now pay your bill online. My only complaint is that there is no convenient place to park if you go to their office on Main Street, but this complaint is minor enough that it doesn't lower my 5-star rating.

    After almost 25 years of being a customer with NO issues paying, my husband is now out of a job so…read morefinances are very tight. EVERY ONE of the other companies I've called and explained our situation to were very understanding, sympathetic, and extremely helpful in working with us to come up with a plan. Never once did I feel as though I was being treated like a 2nd class citizen or someone who was taking advantage--until NOW. I really hope that the woman I spoke with this morning never has to deal with financial problems, and if she does, she comes in contact with people with a HEART!

    Liberty Utilities

    Liberty Utilities

    (10 reviews)

    For a utility company, the simple act of paying your bill online is almost insurmountable. First of…read moreall, if you have a username and password and you signed into their portal to set up your account, you cannot pay by credit card. They will only allow you to pay through your bank account using a username and password. Then, if you go onto their website and don't sign in to an account but just select 'pay your bill' and use a credit card they charge you a service fee. for using your credit card. A utility company! Then after you have entered all the information to make your payment, before you are allowed to get a receipt, you have to fill in another form and provide information which you've already provided including your name, address email and phone number. Only then, will they give you a receipt for your payment. The bottom line is they are making it very difficult to make a simple payment. They are also making it more expensive if you use your credit card. And they are making it confusing by having different rules if you have a 'portal' account sign from if you go to their site & choose the 'make a payment' option. I just spent 35 minutes on the phone with a customer service agent from Liberty. Just trying to make a payment and that's how long it took me. Worst experience from a utility company ever and I'm a senior citizen who's been paying utility bills for over 45 years.

    HORRIBLE. IF YOU HAVE OPTIONS STEER CLEAR OF THIS COMPANY. National Grid is MUCH easier to work…read morewith and an ethical company. The commercial application process is a nightmare & very time consuming. I had service turned on for my business in 2021 after months of gathering the proper information for the application, service for electric with national grid was transferred to my name in one phone call. 2 years later I receive a note on my door that I need to contact Liberty to avoid service interruption. They need a whole new application from me, did the whole process over again and didn't hear anything further. Today I find out my gas was SHUT OFF!!! Contact liberty they still need tax documents & an automated payment form which I have email confirmation that they received in 2021!!

    JFD Corporation

    JFD Corporation

    (1 review)

    My partner and I hired James "Jim" DiStefano of J.F.D. Contracting Co., Inc., now doing business as…read moreJ.F.D. Corporation, to install a septic system at our property in Stoughton back in 2014. We agreed on a price of $16,000. Jim, after the project was "spiked", came to us for an additional $5,000 under the guise of needing more fill than anticipated. We kept our mouths shut at the time because, after many delays, we needed the septic system installed and, more importantly, he already had a sizable chunk of our money as a deposit. We had the choice of firing him and, in so doing, having to fight to get our deposit back, which would've been a bigger hassle, or keeping our mouths shut and going along with the charade. We decided to continue the charade... The sad part? Jim seemed to have done some nice work; it's his business ethics and morals which are severely lacking. I was embarrassed that I was dumb enough to get involved with somebody like Jim back then, I'm a Realtor, and I'm still embarrassed but I'd rather warn people before they get wrapped up in his web. I forgot to mention, in my original review, that Jim DiStefano allowed potentially dirty fill, it hasn't been tested yet, from the development of the new Cumberland Farms at 590 Washington Street, Stoughton to be dumped in our yard and in our neighbor's yard. The owner of 590 Washington Street, Stoughton at the time was either Cumberland Farms or Schiavo Enterprises which is run by Robert Schiavo and Daniel Schiavo. The fill came from the part of the Cumberland Farms redevelopment on Lincoln Street, located between 20 Lincoln Street and 40 Lincoln Street; Mario's Railing is located at 20 Lincoln Street. How do we know? We happened to be driving to our home, down Lincoln Street to School Street and noticed the excavation work and dump trucks on Lincoln Street. We then caught the driver of a dump truck, red handed, dumping the dirty fill in our yards! We asked the driver: "Who told you that you could dump this here?" The answer? "Jim DiStefano..."

    From the owner: JFD Corporation offers range of residential and commercial services including sewer and water…read moreconnections and repairs, site work, stone walls, footings and foundation site prep, excavations, septic installations/repairs, demolitions, concrete work for pools, decks, and sidewalks.

    Highway Fuel - utilities - Updated May 2026

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