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    Quality Propane

    3.7 (6 reviews)
    Closed 8:00 am - 4:30 pm

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    Response time

    7 hours

    Response rate

    50%

    Services - Quality Propane

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    1 More Service

    Propane

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    7 months ago

    These guys suck have no clue how things work. Refused to offer service on ASCME tank that was permitted and inspected by town.

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    6 years ago

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    Duncklee Cooling & Heating - Duncklee Cooling & Heating Inc

    Duncklee Cooling & Heating

    (20 reviews)

    Recently purchased a heat pump from Dunklee and had them install it for air conditioning to take…read moreadvantage of the expiring rebates and tax incentives. After contract signing and deposit, no communications until I requested installation status, as it had to be done by year end. Promised installation before Christmas, then moved install up at last minute. After install, no communications for a month until I requested an invoice to file for rebates/tax incentives. I was then subjected to an confrontational, offensive phone call, ending with a hangup, stating I had to pay the bill "according to the contract". How can you pay a bill without a proper invoice? The sales person Paige has no business doing customer interaction. Installation crew was competent and efficient. Office administrative stall was very helpful. My previous experience with Dunklee installing two ductless room units was good, which is why I went back to them. Never again, and neither should you.

    Customer service at Duncklee is HORRIBLE. She defends the "no show" technicians not once, but…read moretwice. This company doesn't have the decency to call the customer when they know their technicians are not keeping their appointment. They let you wait all day for nothing. When I called during the last hour they were expected to be at my home, the flippant office girl said, "They're not coming." No reason, no apology. How discourteous! I hired someone else to service my Mitsubishi and I'm glad I did. I don't have to waste my time with this disrespectful outfit. AND, if you tell the truth about a bad experience, they post your first and last name and disclose where you live on the Google reviews. I guess that's their form of retaliation. Well, the joke is on them.

    Quality Propane - propane - Updated May 2026

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