Momma Bear Paul has…read morebeen my auto repair specialist for over 20 years, and has always been fair with his prices and his work is above par. Being a women most men in this occupation think that women are not so smart when it comes to auto repairs but Paul will listen to your concerns and never GIVES you the feeling that he is just patting you on the head and never disregards your views in regards to your concerns about your car. I highly recommend him to all my friends and in fact a few of them have continue to use him for all issues. The standing joke between me and Paul is that he has to find me a Paul 2.0 before he retires lol. He is one of the best if not the best auto specialist in all of the Halton-Peel Hamilton-Wentworth area.

I've been going to Future Trends for the past few years after seeing so many great reviews and…read morerecommendations on a Facebook Group called Burlington Together and I'm so glad I listened. Where other mechanics might otherwise upsell you or commit you to extra work, I've actually had several instances where they've come back and given me the facts to help make a decision on how to proceed after a diagnostic and often they've even been honest about work that can be deferred or omitted completely. Don't really see that much, in my experience. No sticker shock either, the service fees also felt proportional and reasonable or well within their estimates, if not lower than estimated. Finally, I've dealt with the same receptionist there since we switched over and I've always felt she was professional and knowledgeable. Maybe not overly bubbly or sweet or anything, but why would that be a deal-breaker to the point that you would stop going to a unicorn mechanic? This is referring to a previous review complaining about the receptionist, but praising Dan the the shop. My guess is you'll end up back there within the year. I don't tend to pay much attention to reviews from people who only go on these pages to complain, and out of your 30 reviews they 28 of them have been 1s or 2s out of 5. That's not feedback that's entitlement.

This post is about the receptionist, Jenn. She has to be the nastiest receptionist I have ever…read moredealt with. She acts like she is doing you a favor by allowing you to speak to her. I have been taking my cars to Dan over the years, maybe since he began his business. This woman will talk down to you over the phone or not even look at you when you are in the shop. She thinks she is getting one over on you by using language that only most mechanics will understand, but what she is really doing is losing good customers for Dan. I will never go back to Future Trends because of Jenn; it's too bad because Dan is a good person.

I had a few things done to my cars by these guys (power steering and control arm issues) . Jack was…read morevery thorough in his assessment as he solved the problems. They do a quick turnaround and are easy to talk to. Price is very reasonable also.

These guys are reliable, straightforward, and incredibly knowledgeable. I highly recommend!!read more

I am very grateful to have my MB sprinter that was badly rear ended and been taking care of at…read moreTrotter's. They're very straight forward from the beginning, honest and reasonable in their prices. Creg the owner was very helpful assisting the progress to the end. THANKS Mohammad

Had an alignment done, had to bring it Back as the same…read moresymptoms persisted. Got Attitude because the job was questionable. Had it done a second time, still the same thing. Brought the car to Toyota and the before (when these guys were finished with it) EVERYTHING was badly out of alignment. The rear control arms were clearly not even touched with a wrench therefore no adjustment made when they desperately needed it. Pretty bad when these guys charge absolute top dollar for an alignment ($115). Not to mention the alignment rack is probably 20+ years old.

Awesome service. They went the extra mile in every sense and did their best to help -and I got to…read moreroll out with a very well functioning car. It is not easy being a new driver and having to explain what's wrong with your car, and yet this guys took all the time in the world.

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

We recently started going to this auto repair place after Jiffy Lube messed up our ignition…read more Every time we have been to this auto repair shop, the mechanics have been very forthcoming, communicative and reasonably priced (I say that but maybe they are just getting the job done quicker and so labour is less??). They have a quick turnaround and have tried really hard to find used parts to help me save money. Anyway, I always go to this place expecting the shell out mucho bucks for repairs and come away thinking "wow! this wasn't as bad as I expected". A rare occurance for me when dealing with an auto shop. This one is a keeper.

Very reliable and honest. Prices are reasonable and I've never felt gouged or ripped off. Jason and…read morehis team are great

So I had new rear brake lines and new brake shoes installed on my car…read more A month or two later I heard a squealing sound coming from the rear passenger drum. So in the fall I switch my own tires over for winter and when the back wheels were off I noticed the brake drums freely spinning. They aren't suppose to do that which means the mechanic was careless in not securing the brake pad spring properly which took me 30 minutes to reinstall because I didn't have the proper tool.The spring was in perfect shape and not broken but came off due to improper shoddy workmanship. I adjusted the rear drum pads which brought up my brake pedal up over and inch! That's a significant amount of play and unsafe. I contacted the owner and he would not accept responsibility but told me I should of brought it in to fix my issues. That would cost me a day sitting at thier shop for work that ought to have been serviced properly. I would never recommend trillium

We have had to take our van in a couple times and have been very impressed with the service and…read morereliability. They don't push work that doesn't need to be done and and fairly priced. Recommend to both family and friends!