So far, I am very satisfied with my initial interaction with this company. They spoke to me via…read morephone and asked all of the right questions. Looking forward to showing my job to them tomorrow.

Excellent and reliable services! Found creative and cost-efficient ways to address several issues…read more We especially appreciated his transparency and thoughtfulness. Strongly recommend!

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Peach Plumbing was out to my house yesterday to make some (non-emergency) repairs. The schedulers…read morein the office were helpful and alerted me that TJ was on his way. TJ checked out the situation, wrote it up and sent it back to the office, the supervisor called gave me three options and pricing, I selected my preferred option, and TJ did the work. TJ was pleasant, efficient, and made sure he cleaned up after he has finished. He even wore plastic covers over his shoes so he wouldn't track dirt into the house. The work is complete and looks great. I'd gladly use Peach Plumbing again.

Can't recommend them enough! My water heater started leaking and they came not even 30 minutes…read morelater. Within two hours I had a new water heater installed. So happy with the work that was done. My technician Billy was so polite and professional. He also answered all of my 100 questions in depth about water heaters. I'm definitely using them going forward!

Had a toilet replaced by Warith today. He was super kind, detailed, and thorough. From the moment…read morethe call was made, the entire service management had been amazing. He called and asked if timing was appropriate and came on time to the residence. He was able to aid me in purchasing the best toilet for my sister's home and was able to aid us in next steps for future repairs. When he was completed with the repair, he cleaned up and made the space more habitable. I'd recommend this company and especially Warith's service and attention to detail.

The gentleman that came to service the call was very personable, and great with his customer…read moreservice. He explained everything, and was very considerate when offering solutions. I will definitely be calling them for any future plumbing needs in the future.

Called Plumbing Detectives for a slow drain in our upstairs bathroom and gurgling in the bathtub…read moresometimes when we flushed the toilet. Jason came out to check it and called to say he would be a few minutes late to meet the appointed time. When he checked the bathroom, he advised the problem may be fixed with Zep Enzyme drain clearer. If the Zep didn't work the drain would need to be snaked. He is very pleasant and with had a little chat but he refused payment for the house call since he did not do anything. The enzyme cleaner didn't work and we called Jason and set an appointment a week away. He was always courteous to give us updates on th time he could come. He fixed our problem replacing the drain from the sink to the disposal line and we were very satisfied with the service and price. We recommend Jason and the Plumbing Detectives highly. The only disappointment is there only five stars available. I would put a plus on each of them.

So technically I didn't actually hire Jason with Plumbing Detective, but he has a loyal customer…read morefor life. I called with my toilet suddenly having started leaking from where the tank meets the base. Jason asked a few questions about the age/make of the toilet and was able to diagnose the issue over the phone. Unfortunately he was booked for the next week and a half and we didn't want to go without a second toilet in the house that long. But instead of calling another plumber Jason explained the part that he was sure was the issue and that it was a moderately easy DIY project to take off the tank and replace it. He talked me through what it would consist of and even offered that if I got stuck or had questions I could call him back. A trip to Home Depot for a new spud valve and an hour or so of work later and I had fixed my own toilet. An amazing level of service and professionalism. When I inevitably end up needing a plumber in the future, this will be the only one I call.

Thank you Rohan!! Absolute life saver...after seeing so many glowing reviews (whenever you see 4.9…read morestars and over 50 reviews you know someone is doing something right) I immediately reached out to Rohan after our HVAC heat stopped working on the coldest day of the year (so far!). It was after 5pm, and within a short time Rohan called me back that night and set up something that next day. I so appreciated that because not everyone returns calls after hours, and we (well I) was panicked. It's an old system and thus had multiple problems that Rohan diagnosed, one by one. Each time he did he called me downstairs so I could see what was going on. Not only did it build trust (which he didn't need to do - I could feel from the get go his trustworthiness) but it helped me to understand and learn. All of this troubleshooting required multiple trips and additional parts needed (some where he didn't leave until 9:45pm, one on a Sunday - his off day where he insisted on coming). It also required work arounds for an old system, and finding parts (who knew a Trane doesn't use universal parts?!). But all along he kept a really good attitude, and always went the extra mile. We got a new thermostat and he opened it up to make sure the wires were all put on correctly (when he didn't have to) as just one example. He cleaned everything out - coils, etc. as well. He just deeply cares about his work and clients. He even checked in later that night once things were all finally fixed to make sure all was still good. When you have a problem that you know nothing about you have to rely on others. You hope they know what they're doing, are really good at it, and are truly looking out for you. Welp, we sure did find that. I am so grateful to Rohan and yelp. Thanks Yelpers for writing up about his stellar work - you are not wrong!!! Thank you Rohan!!!!!! You are our one and only now!!

Rohan was a life saver. Our HVAC stopped cooling one fine day making our upstairs very hot (perfect…read moretiming). Home warranty was an option but you know you always get scheduled with the worst of the worst, and they couldn't schedule me in for a few days.. I checked up some reviews on Yelp and HVAC Guys showed up as the only 5 star reviewed provider. Curious I checked other platforms and all had glowing reviews, so I messaged the business on Yelp, and got a response almost immediately. It took me a bit to respond to him, given the chaotic household on a Saturday evening but I was made aware that there is an emergency service fee and the repair charges to fix! Rohan was on his way around 7pm! Rohan has a good demeanor and very personable. He got to work immediately and diagnosed the problem (capacitor). Within 20 mins I had my HVAC working again. He gave him quite a few pieces of relevant information about my HVAC and even cleaned the coils outside to make sure everything was tip top! The total charge was reasonable - please don't compare these with DIY costs as HVACs need some level of knowledge and expertise. They accept all forms of payment but Venmo/Zelle make it super easy to pay for the services. Highly recommended. They also offer maintenance, which is top on my list prior to me turning my heat on.

I highly recommend Blake Neese of GTB Plumbing for large projects. We had a small leak in our main…read morewaterline connection as it entered our home due to old pipeline. This leak was repaired within a week, before there was any real loss of water. Blake and his team were knowledgeable, courteous, and on time. Clean up on yard was excellent. Blake gave full explanation for all work, and made several recommendations for future installations to avoid further water problems. Cost was reasonable as compared to others. I will definitely call them for my plumbing work!

Easy to book an appointment and plumber showed up on time. He cleared my clogged drain and cleaned…read moreout my faucet head, so it would run better.

They helped me with a clogged drain. Responsive, incredibly…read morespeedy and professional. The service tech was friendly and personable as well. Excellent experience all around I highly recommend them. Thank you M Cary & Daughters

As it stands now, don't make the same mistake I did. I am disappointed and feel that they ripped me…read moreoff because they didn't do what I hired them to do. I wanted to support them because they are local and truthfully, I thought it was a family-owned small business, not one that hires out contractors. The job I had seemed relatively easy. Other contractors had quoted $200 (I figured all total it might come to around $300) but since I had contacted M. Cary first, I decided they were the ones to go with. I was wrong. I spoke with another plumber who had contacted me the same day M. Cary was set to come; he was kind enough to call the next day to see if my problem was fixed (a smart business decision on his part). Having had a long conversation with him about what happened, I wish I had gone with him instead. He seemed very genuine and knowledgeable. He also has excellent ratings on HomeGuide. But I digress... M. Cary & Daughters Pros and Cons: CONS: - EXTREMELY overpriced - Incomplete work PROS: - The contractor was friendly. - The person who took the appointment was friendly. At least I know not to hire them in the future myself and hopefully, this review will let neighbors know they might want to find a different plumber if the price is a concern. PRICE BREAKDOWN (why I think it was fair to just offer to pay for the parts) Yes, he did have to come out 2 times, but my condo is literally 1 mile (3 min drive) from M. Cary and on both visits combined, he spent less than an hour doing work and travel. The reason he had to come out twice was that he needed to order the part. The total cost quoted on the first visit: $320, (I didn't realize that the dispatch fee was extra but even so, that would be $385) Total cost breakdown with knowledge of parts + labor prices $185 (the hourly charge for labor) $65 (cartridge est.) $80 (what he claimed part cost) $65 (dispatch fee) -------------------------------- Total Actual Cost with Labor and Parts: $395 Total I paid on the first visit: $470 Since they didn't complete the job, the total additional they wanted me to pay for a 2nd visit was $265 I offered to pay for parts only: $80 Total Actual parts and labor: $395 Total Amount I paid: $470 Additional I originally offered to pay for parts: $80 Amended Additional I offered to pay for parts + time: $100 They could have made $570 on a job that should have been at most $395 and had a satisfied local customer who would have used them again but they opted to hold firm at $735... losing $100 with a dissatisfied customer and no repeat business. WHAT YOU SHOULD EXPECT: - Upfront, the cost of their dispatch fee is $65. That does not get subtracted from the cost of the service. - Communication with genuinely nice people - Might need to stay on top of it. They tended to call back right away but if it's a "follow up" call, it might fall off their radar. - To be charged a LOT more than the market rate (remember that you're paying for the contractors + company so it's much more expensive than it would be to go with someone who works for themselves). If money is no object, they are good. You can just think of it as "supporting a local business." Yes, they charge too much and in good faith, I don't recommend them for that reason, but I have nothing bad to say about the company itself. If you would rather just support an individual, it is less expensive.