Really happy with the service. Got the county-required inspection. It was efficient and Jim was…read moreknowledgeable and happy to answer questions. Also helped us figure out a few extra lids we needed to uncover and didn't charge us for the bit of extra work. I also researched prices before making my appointment and this was a great price too. Hopefully we don't ever need to get in touch due to issues but we do need to get an inspection every year due to being near water and won't be hesitating to use them again!

Did a great job pumping my septic. There was a finding of concern with the outtake baffle of my…read moreseptic tank, and the owner ( with many years of septic experience) made a special trip out to look at the issue and reassured me no intervention was needed. Will use Jim's Septic the next time I need septic pumping.

After several incredibly stressful days without water, I cannot recommend Brian Clarke highly…read moreenough. Our water went out unexpectedly due to what we believed was a major well failure. With a large three-story home, multiple bathrooms, an indoor pool, extensive plumbing, and a complex well system serving the property, we feared the worst. We even had other professionals come out, and while they were courteous and tried their best, no one could pinpoint the problem. Brian arrived, immediately approached the situation with confidence, experience, and professionalism, and quickly identified that the primary issue was a leak in our irrigation system along with a pressure tank that needed replacement. Thanks to his expertise, he had our water restored that same day so our family of five--including my young grandson--could make it through the weekend. He then returned exactly as promised, replaced the pressure tank, completed the repairs, and had everything operating perfectly. What impressed me most wasn't just his technical ability--it was his character. Brian genuinely cared about getting our family back on our feet. He never made us feel like just another customer, and it was obvious his priority was solving the problem, not maximizing the bill. His pricing was incredibly fair, especially considering the complexity of the work and the time he invested. In a world where trust and craftsmanship can be difficult to find, Brian Clarke stands out as someone who truly earns both. His knowledge, honesty, work ethic, and commitment to doing the job right are exceptional. I would recommend him without hesitation to any family, homeowner, or military member looking for someone they can completely trust. Thank you, Brian, for restoring more than our water--you restored our peace of mind. A & C Miller

Brian is exceptional. He was extremely responsive. Fit us in for a broken well pump immediately…read more He's very knowledgeable and answered a ton of questions regarding our well. Fixed our well and replaced our pressure tank. Water is working 10x better than before. I highly recommend and will go with no one else in the future.

I first met Shelby while covering for a colleague in the Tehaleh. The only access was in the crawl…read morespace, and she went in with incredible enthusiasm to scope the lines. Today she did sewer scopes on the homes of two of my clients, and she even got the reports back within a few hours. Shelby is truly a PRO -- she knows sewer lines inside and out, and her background growing up in a local family trade shows in her expertise. I've attended many sewer scopes over the years, but I have never seen anyone with such professionalism and energy. On one property, she quickly adjusted her equipment and completed the scope efficiently. On another, where a different company had failed to even locate a clean-out, Shelby found it right away and provided a thorough, pleasant, and informative service. Both homes were built in the 70s, and Shelby gave us valuable insights to be aware of moving forward. She is the best of the best and clearly LOVES what she does. I cannot recommend her highly enough!

Quick, professional, and exceedingly helpful. My highest recommendation. They squeezed in my…read moreemergency when the first place I called had an equipment failure. Competitive pricing, solid service.

Very impressed with the rapid, same-day response on a Sunday from Noah at Jafco when our kitchen…read morefaucet in the home we've been in for a year randomly started severely leaking. Noah suspected a supply line issue and noted it would cost the same for him to replace the faucet as to repair it. We decided to replace the faucet (sooner than we had planned) and Noah recommended Delta touchless as reliable, great warranty, and a one-hour or less install, which we could buy online. Noah didn't charge us for the service call and told us to call and schedule an install and he'd come back and install it whenever the faucet arrived. While we waited for the faucet to arrive, we did notice that a tightening of the faucet's pull-down connector was all that was needed to stop the deluge, but we were happy to have the replacement due to the faucet losing water pressure rapidly after our move-in. Noah was prompt for the install appointment, cleaned up after himself, stayed masked, and installed a matching air gap for free. We're very happy with the purchase and we were tickled at Noah's excitement for this brand of faucet. Thanks for a job well (and safely) done!

Best of the best!!! Very honest pricing. They came within…read morethe hour and unclogged our backed up drain. Will definitely be using them JAFCO team again!!

Kairos plumbing is the best. We tried another company and spent 300 dollars for them to fix our…read moreshower and they spent 6 months trying until they finally gave me a bid that was outrageous. Thomas, the owner of Kairos did a wonderful job for half the cost. Don't use any of these companies that hire 2nd hand plumbers, use a company that just does plumbing, use Kairos. They are locally owned and operated and are in Yelm so very convenient.

Thomas is superb at what he does, providing and excellent service at a reasonable price. Very…read moreresponsive and able to squeeze me in 24 hours for fixing a toilet leak. We appreciate him being respectful of our house and took off shoes to not drag in dirt. He's helped with changing my kitchen's gas line, sink/dishwasher installation, and providing other creative solutions to remodel design problems. I highly recommend him to all my friends!

HIGHLY RECOMMENDED! We live in Las Vegas and have a…read morevacation home in Lacey. Imagine my worry when I was told we had a pipe burst and a fountain a water was gushing from under the house. This is on a Saturday! I looked on Yelp for an emergency plumber, Jason answered immediately. I told him about the leak and he said he would head to the house immediately. Jason and his partner were at the house in half an hour, shut the water off, changed out piping and guaranteed work for a year. It's 7 pm on a Saturday and he just left the house. Could I ask for more? Have his number saved in my phone.

........ too bad cant put 0, save yourself..... ........ too bad cant put 0, save yourself …read more.... ........ too bad cant put 0, save yourself

Update on second call! This time Brian came out, if you remember from the first post they had to…read moredescaled our Rinnai tankless water heater. According to Brian and many others, it's the best on the market. So, after the descaling we had low water pressure and we were still getting intermittent hot water and our unit was flashing a code 63. Code 63 means the water flow is low and a few things could be wrong. The number one issue was after descaling the line needed to be cleared from the little catch baskets. They did their part but more gunk from the descaling needed to clear the pipes. So, Brian turned the water off and pulled the little catch baskets again but only one had stuff in it and may have been the problem. But what really was the problem was our shower heads. Brian and Eric recommended we pull the pressure plug from the shower head. While Brian was here he gave great advice on codes for our Rinnai and the quality of water in our area. Our water pressure was much better but we were still getting intermittent hot water. So, following Eric, Brian and YouTunes advice and we pulled the pressure plugs from the shower heard. Now the water flows like the Snoquaimie Falls, hold smokes! But you know what, the water stays hot with no issues!!! So, if you're having this problem pull the shower head first plus and that should fix the problem. The cost for this was $0.00!

I rarely leave negative reviews, but I believe other homeowners deserve to know about my…read moreexperience. I hired All-Purpose Plumbing to clear an emergency main sewer backup at my rental property in Tacoma. I manage the property remotely, so I specifically requested documentation of the work and the condition of the line. The technician spent approximately two hours on site and charged me $1,741.01. According to the invoice, the service was to clear the main sewer drain. However, the technician ultimately documented that he was "unable to clear clog." I was told the blockage involved baby wipes and was referred for a costly excavation/repair project. Because the sewer backup remained unresolved, I immediately called another licensed plumbing company for a second opinion. They restored flow shortly afterward and then performed a sewer camera inspection. Based on that inspection, they identified root intrusion as the issue. This differed from what I had been told during the original service call. I contacted All-Purpose Plumbing's management and provided the invoices and the subsequent findings. Rather than resolving my concerns, the discussion focused on defending the original service. I was offered partial refunds, but we were unable to reach an agreement. I ultimately disputed the charge with my credit card issuer. I did not dispute the entire amount because I recognized there was value in the technician traveling to the property and attempting the work. I disputed everything above approximately $165, which I believed was a reasonable amount for the service attempt. After reviewing the documentation I submitted, including invoices and supporting evidence, my credit card issuer ruled in my favor on the disputed amount. Every homeowner can draw their own conclusions, but my experience left me with three recommendations: 1. Ask for photos or video documenting the condition of your line before authorizing expensive repairs whenever possible. 2. Get a second opinion before agreeing to major excavation work. 3. If the initial diagnosis doesn't match later findings, keep all documentation and invoices. Based on my experience, I would not use All-Purpose Plumbing again.

As a Tacoma Realtor I have used Conan's drain cleaning with many homes in Tacoma and they have…read morealways done an excellent job at a very fair price. Conan's is great at educating clients on the condition of sewer lines, cleaning of roots and treating them, identifying problems and solutions for sewer issues that can be very costly if not addressed. I would highly recommend them for sewer scopes and other sewer related services.

I am a realtor, and this is by far one of the most unprofessional individuals I've ever encountered…read morein the plumbing industry. He showed up late to the appointment, and when I asked for clarification since he was not doing a good job explaining what needed to be done, he completely lost his temper. Also instead of answering professionally, he resorted to profanity, shouting that he had "f***ing told me" the issue 100 times, which was not only false but completely unacceptable. His behavior was aggressive, disrespectful, and highly unprofessional. I strongly recommend staying away from this individual. By far the worst customer service experience I've ever had.