Apparently, I was here 9 years ago. Anyway, just got into town and decided to get some relaxing chilling recreation items. The staff was very friendly and knowledgeable. The products were easy to see. As long as you have some idea what you are looking for, the experience would be great. I was in and out within 5 min. Thank you so much for being here 9 years later. read more

Had a great first time experience here! I come from California,so it was nice to see the price were pretty similar here. They took my out-of-state idea with no problems. I got a great deal where I got 8 pre rolls for $20 bucks..at least it was good to me. The staff that helped us out was very helpful in helping me choose what do get and gave me some great recs. Can't wait to make this place my new go-to dispo! read more

Amazing staff. Marco is always knowledgeable, pleasant and service centric. Always a good experience here.

Their service, selection, and value are all a solid 10 out of 10. I love the tubes of pre rolled. Fire Bros, and Fire Ass Mids

Don't come here. They confiscated my boyfriends real ID tonight without explaining why they think it's fake, and just said "well we are taking it and you can call the cops if you want, and we can no longer serve you." ?! The only reason they finally gave back his ID is because my boyfriend called the cops on them. They finally told us the reason they thought it was fake; because it didn't pass their UV light test. Well, get a better UV test and learn how to test IDs from different states! Have a better system. I'm sure this is not the first time this has happened here as they were quick to try and take it away. Be careful if you come here. no longer giving this place our business. read more

Don't expect good service here also the price changes ever time depending on who's checking you out. Stay away from

I pass three dispensaries to get to Higher Leaf! Definitely my favorite place to go. They also have great specials, so check those out.

The store itself is great, staff is always super helpful and they have an okay selection. But the HEAT! I started sweating the second I walked inside, and the staff were all dripping. It wasn't even a hot day - partly cloudy and 60F outside - so I don't know what gives. If I wanted a hot yoga session, I'd be doing that - not shopping for pot. read more

They have been managing health and safety during the pandemic really well. Their communications and processes are clear and thoughtful, protecting staff and customers. The online ordering in advance of pickup is easy and works well. Really reduces the amount of time needed in the store. They have a good supply of product, and the people working are knowledgeable about the product. Our favorite neighborhood pot store. read more

2nd time posting this review b/c the owners got my review removed. If you have an out of state ID, don't go here. I came here a month or so ago and bought some product. I come back today and used the same exact ID and they say it's fake and confiscated it without any reason why. One of the employees literally said "It's fake. Call the cops. We don't care." I called the cops ASAP and then they started to play dumb. They gave it back quickly after realizing I called the cops on them. read more

I went back for a second time. I was treated like a jerk. Online ordering only, really??? They went from good, to garbage. Wont be back! read more

Poor customer service. Disrespectful and dishonest staff. There other great stores in the area. read more

Good service, pleasant experience with Marco, Kariann, and Austin's help. Will def come back

They stay open hours posted and walk in within minutes of closing and they still greet and treat you great! Unfortunately their other location closes early so wouldn't waste the me going unless you're way early. read more

CONSUMERS BE WARE! Ariel was Using cop to get away his fraud to his members and customers !!!! If yelp has -0 rating, I would give to this man who claimed as a manager and owner(Ariel) BELOW ZERO! I have been Green Theory membership for 18 months. As cancer survivor, I need edibles to help me go through many agonizing sleepless nights. Today, G.T ( Green Theory) has big sales for moving different locations. I took this opportunity to save my money as much as I can since I need cannabis to eliminate my cancer's medicines side effect. After spending hundreds of dollar, I have found out GT did not honor their sales price right after I paid to budtender. Ariel admitted there was computer errors but he refused to resolve nor refund the difference. His excuse was no calculator at the register and he does not know how to do the math without the help of gadgets. I told him that he was overcharged me and other customers, he need to refund the money. His solution was wanting me to come back later and told me that he can not refund because he can not calculate the number outside of the help of his register. He called the cop on me for asking refund. 2 clear cartridge regular price $60. 40% of $120 = $48; RSO $30x40% = $12; 5 candies x$30 = $150 x40%= $60, Phat Panda cartridge $49 x 40%= $19.6; battery $5 with purchase cartridge. Instead of took 2 minutes of his time to do the math, he called the cop and told me that he did not need me as his future customer. Ariel, you are not the only one who own cannabis dispensary! Your business practice are extremely rude, unprofessional, false advertising, and fraud to your consumers! You admitted there was many errors at your register and refused to fix and refund! Shame on you Ari for using cop to cover your false business transactions. This kind of business practice is STINK!!! It is a crime for you missleading your customers and took my money without return. read more

Truly a disappointment in service. As a medical patient, my need for cannabis is not recreational. As someone who frequents this location regularly, I can say that the staff is friendly, but the manager (Simone) is lacking in customer facing ability. Regardless of whether Simone could help me or not, there was never a single moment where she actually listened to what my question was. Instead she continued to parrot store policy back to me as an answer to a question that was never asked. Sometimes, a customer would just like to be heard: here's my issue, my question is, etc. The simple act of listening, and acknowledging what you have heard (as a manager or staff member) can go a long way for customer loyalty - even if you are unable to solve the problem directly. I would recommend the Spring District location over this one, especially if you are hoping to have a human interaction where back and forth communication is necessary. Selection is often better at spring district, as is general medical knowledge. read more

Knowledgeable and helpful staff Clean and open atmosphere Lots of edibles and strains to choose from Convenient location with parking available My only real qualm with this place is that it is seemingly more expensive than some other popular locations I go to. $8 gram Sunday's is great - however there is only one strain offered. Other places I have been offer $10 g specials but with several to choose from....which I enjoy. They do have nice variety here. Raspberry Kush for $23/g is probably my fave. Their edibles - mints, elixers, caramels, candies...all good. read more

Really cool budristas. Super friendly and knowledgable. A bit on the pricier side though. I guess when you're in Bellevue. Convenient with their own parking lot. And learned something new: indica = in the couch. read more

This is my go to in Bellevue beside bel mar Shit for the price location cant gon wrong... bud is nice for the price ... shit 20 would getchu u smokin sumthin good if u dont got it like dat.. but being from the east coast 25 30 for an 8th .. watta time to be alive .. shouts to the Gg #4 stay high my friends read more

As a proud advocate for all things cannabis, I couldn't wait to lose my dispensary virginity while visiting Seattle! My brother in law brought me here to Green Theory, and the experience was first class from jump street. The budtender who assisted us was incredible. They are all so knowledgable of everything regarding this miracle plant, like an Apple employee is in their respective field. There is nothing sketchy about it and everyone is very professional. Great spot. -Bean read more

Higher Leaf - Prepare the munchies... - Cannabis Dispensaries Near Me - Bellevue, Washington

After being told 3 weeks prior they would exchange a dud battery "no questions asked," I was told today the original salesperson was simply wrong, and I needed the original packaging. Worse by far, asked to wait a few minutes for the manager to approve nonetheless, they actually had the temerity to hand me a non-functioning, non-chargeable battery, pretending they were actually exchanging it. Pretty sleazy. I'll never go back. read more

Stopped by while I was in the area in Bellevue. My first time in a dispensary of any sort. Store looks nice, modern, crisp and clean. Products appeared to be good quality but prices a bit expensive. Seems to be the norm for dispensaries however. Employees were informative and very helpful. Great place to go for legal recreational green read more

Higher Leaf - Outside of store - Cannabis Dispensaries Near Me - Bellevue, Washington

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In line 30 minutes despite being number FOUR in people bringing pets into the retail store, low selection, high prices. Updated review- The store layout has changed and the staffing has seemingly gone up. Much better read more

Clean space, helpful staff. Went here while I was in WA for a week, and the employee was delighted to hear I was from NYC and was more than happy to help me! Plus, they threw in a few free goodies with my purchase + gave me 15% for being a tourist :) read more

Higher Leaf - Cannabis Dispensaries Near Me - Bellevue, Washington

The Factoria store is 0.3 miles away from my home. However, recently had a terrible experience, being racially profiled by a budtender (white women) who've helped me on numerous occasions. This is what happened... 1. Walked into Green Theory, stood in line. 2. While in the middle of helping another customer, the women budtender looks my way and pretty much yells across the store "We can't serve you, you need to leave" 3. I'm confused because I'm at my " friendly community dispensary (until your black ass fits the description) where I go to more than i should throughout the week. 4. It took me a while to realize she was serious, so I confirmed more out of confusion and the need for clarity on her angry demeanor toward me. 5. To show me she was serious she states "Yes, do you want me to get my manager" in which I replied yes. 5. She gets the manager Evan, he ask me to step outside. Walking outside of the store as customers and the vendor (oh yeah it's vendor day) looks my way like I'm just another black criminal. 6. When the manager Evan's begins to tell me "you were in the store with your child earlier" I'm caught off guard because I don't have children, and I work during the day and I'm a regular customer here like wtf is going on here. 7. At this point I'm livid, humiliated, disappointed and despite it all still holding my composure with grace. 8. As Evan and myself step back inside to address the budtender who mistaken my identity. She looks my way as Evan let her know she had the wrong person and her response / last words to me was "Oh you both look just alike" Let's point out some facts, I was the only black women in the store, while a white women is accusing me of something I didn't do. I don't think she realizes how dangerous and powerful and destructive her shrug of the shoulder every black women looks the same assumptions are in a society where racism and systemic racism toward the black collective identity has led to cultural unrest, prejudice, and even loss of lives. The sad part is while she probably moved on with her life I now have to carry and bare the weight of a stranger and experience I have to carry the weight of. Do I switch dispensary locations for her white comfort/ actions? Yes, I've reached out to the store in search of the Corp office / Gab and no luck only empty promises of we'll handle it (what does that even mean?) I did speak with the head of security at Higher Leaf (because I would never want anyone to experience what happened to me) He listened, even suggesting the budtender must of been scared and responded off impose. ( how many unjust actions have been handed to the black community due to a white women supposedly scared) as if my black live doesn't have feelings or emotions / wasn't scared. He also suggested / referred to my experience as being profiled leaving off the racial part (maybe for his own comfort or probably just doesn't give a flip) because according to him "All lives matter" However in the store that day all lives were not racially profiled. Only my black life. Which draws to another issue color blind perspectives, which restrict the truth of spoken stories, and this restriction isolates some White Americans in comfortable distance to protect them from recognizing racial inequalities in society. Such denial fosters inaction such as "we'll handle it, what does that mean?" which subconsciously contributes to preserving racism and the privileges many Whites gain from the current american systems So since Gab probably will never follow up with me, I'll utilize the platform provided to share my truth. My truth is that I am someone's daughter. I am someone's sister. I am someone's friend. I am someone's auntie. But I am also a black woman, and "my being black shapes my experiences, and so if you are not attuned to that part of my being that is race, then it's very difficult for you to understand and respond to my humanity. read more

Sincerely bummed with my recent GT experiences, seeing that before their move, I used to look forward to coming in and scoring great deals and talking to awesome budtenders. Not only is the loyalty program now gone (a fact I learned after 4 visits to the new location, FWIW...), but the friendly atmosphere has disappeared as well. The staff doesn't seem as stoked to help customers out, the menu is limited and not as detailed, and frankly, the Factoria location lacks everything that made me a loyal GT member. I realize that the transition as a whole can be tricky to navigate, but after a few months, you'd think they would have it worked out. I miss my loyalty rewards, but more than anything, I miss going in and feeling welcomed. That energy and buzz the old DT location had is gone now. Hopefully things resolve themselves, but for the meantime, the Higher Leaf has roughly the same prices with friendlier staff & loyalty rewards. read more

I used to come here a lot. I bought 8 joints for a pretty good deal, and was excited about it. Came home to realize it had tobacco in it. It didn't even smell like weed just smelled like pine cons. Not cool. Won't be coming back. read more

Green Theory factoria has a dope selection. I am kinda picky about what I get because when I get what I need my day works better. My budtender had good suggestions and I am a happy camper. read more

Best cannabis store in the area, great prices, and very friendly, patient, and knowledgeable staff. By far my favorite shop on the east side as well as in the state. Most shops in the area have staff that seem to think thc is all that matters, these guys and girls know different people have different needs, and know which strains are good for those needs. read more

This was my 3rd time coming to this shop. The first two were a good experience, quick service, have all the vape oil I need, and quick checkout! Don't expect friendly service! Because they WILL assume everyone coming into the shop bring a lying "unemployed" individual, even if you have an actual J.O.B! My third time there wasn't as any greater than my last two visits. Had it not been for the location is convenient, I DEFINITELY will NOT come back here. EVER! I don't know how they deal with it, but being that I thought I was a regular, really doesn't count! If you're a female shopping alone in this shop, you'll definitely get treated like shit! Had it been a male shopper, looking high as a kite & just wants to puff a dope...They'll roll out the red carpet for you! ** Yelp, please consider my review as an honest experience, by not taking it down, again! Thanks. read more

Unprofessional staff. Walked in and felt like I was being watched right away. As I get up to the counter to order one of the bud tenders. Grabs my ID says he isn't "familiar enough with my ID." Then said try somewhere else. I've never had a problem with my and the one time I do I felt like I was being targeted the whole time. If you care about equality do not support this business. read more

I believe her name is Diana? She is by far the MOST professional and knowledgeable of all the associates there. She's not a stoner trying to sell me some weed, she really understands customer service! I've been to Green Theory many times and will now only go to her even if I have to wait. I'm not trying to speak badly about anyone else, but she really knows her stuff and has never steered me wrong. I always seem to spend way more money than I was planning on, but she provides me with top notch product that never ever disappoints! I heard there is a new store/stores opening in the Spring District or Factoria, if they're smart they'll bring her! As far as I'm concerned, she's an integral part of their operations!!! Oh and thank you for the chocolates! in addition to the other stuff, those are my new favorite! read more

Prices were great and so was customer service! I looked at the menu online ahead of time and went in with a list since I knew I wanted to pick up quite a variety. The budtender knew the stock well and quickly grabbed everything I requested. ATM onsite, and it's cash only! read more

I use to be a big fan but for the past few months this establishment has diminished big time. Specifically in their customer service. For me, the experience of shopping is just as important as the product i am there to buy. Since David left, one of their associates, its nearly impossible to find someone who can actually give me great suggestions. He was the best weed consultant i have ever had both in recreational and medical. Now, there just stoners trying to sell me weed. I have had several poor experiences including broken concentrated pen rigs in which i was turned away b/c i didnt have the packaging. The receipt wasnt good enough. They NEVER take any responsibility for anything, period. They blame the law or the customer or some other entity. Its so annoying. They also promote big for people who have Prime Cards and give a nice 10% discount. But, wait there is another hidden term, all of a sudden. I made a purchase as i always do every week, but this time they tell me my discount will not apply. Even though they told me it would, setting that expectation then going back on their word. They told me that there is a 40$ min requirement but could not show me ANYTHING in writing that says that. So, me the customer get penalized for their lack of proof. I clearly showed my frustration but they just gave me what they always give me Reasons and blame. It was nice while it lasted. But i prefer a better shopping experience not this BS. read more

I love Green Theory. Prices are competitive (especially the Gabriel eighths for 36$) and they price match. They've got great sales. I use a lot of cartridges and recently had to exchange another one and the manager there was very nice and fast about doing an exchange. She also price matched a Clear cartridge for me so that I could buy it for about 8$ less. Yesterday I went and got two NWCSs eighths for 40$ because they had a vendor day. What a deal. And.. they're a cash only place and Kevin who was working yesterday gave me a dollar outta his own pocket since I was short! (I didn't wanna use the high fee atm.) Unbelievable. Sooo nice. Every employee there has been nice, helpful but also fast. I love this place for the deals, employees and the selection. I LOVE the rewards system too. Glad they brought that back. Green Theory is my favorite favorite store. read more

I really dislike their customer service, the guy that looks like Jesus is always rude and short please upgrade customer service!

I commend the place for having a good atmosphere. It's bright, modern and has jazz music playing. The staff doesn't look like, dress like, or act like your stereotypical stoners which is fantastic. For doing their part to undo the ridiculous taboo and chiche I give them a couple of stars toward five. But that is all I'll give. Every one of the prices there are, at the very least, THREE TIMES as high as they should be. The product I experienced was wastefully over-packaged, only fair quality, and much too dry. Of course the tragedy of prohibition and its unraveling is in its infancy, and the lunacy won't be over until marijuana has roughly the same regulation as tomatoes. However this step of regulation MUST reach realistic prices or the black market will persist. It's a no-brainer. read more

After giving this business another chance, stay away from here- just like the other reviews say. I had an issue with a leaking oil cartridge and they made me pay $2 more for a replacement, but would not give me the same strain I originally purchased. No one took responsibility and they blamed everyone else for the issue (Liberty Reach etc) I am reviewing again because I left totally dissatisfied with their complete lack of customer concern AND after reaching out to them on their website, they never even acknowledged my contact. How a business can exist where they can sell any crap they want and need not care about returns or repeat business- if I was the owner and manager, I would be ashamed at the fraud of a business they have started. So, be warned- they only want your cash (debit cards will cost you a fee that they don't tell you about) and they do not do any quality control. THAT is left to the customer. There are plenty of other stores that really do care and want your business and will earn your repeat business. read more

I've put off writing this 1 star review for a very long time...There are employees from the Spring District/Bel Red location that have impeccable customer service skills. It's made me apprehensive about posting my honest experiences with this Factoria location simply because I didn't want to tarnish GT's overall name...However, enough is enough...This Factoria shop has a toxic company culture that trickles down from operations to bud tenders. There must be some very thick skinned team at the Spring District/Bel Red location who manage to brush off the bullshit coming from operations, because the difference between the two shops is like night and day. I've been a customer since they first opened their original location downtown. Then they closed to split off into their two current shops. Here in Factoria, there's a skinny tall white guy named Christian who says he's been managing the shop for at least 3 years. He is the rudest person I have ever spoken to in the cannabis industry. Do not be surprised if he raises his voice and yells at you like he would his own employee. Christian just moved over to Bel Mar recently, and was caught selling to a minor for the third time in several months now facing fines. Above him is the operations manager by the name of Ari. He's a drug addict with a short temper and eyes that roll like dice. It should come as no surprise then why most of the bud tenders are never excited about coming to work. They act as if it is a chore to provide suggestions on any product, and will spend the entire time looking to up sell random stuff rather than finding what you want and need. They will also have vendors come in and pose as random bud tenders to push their own products unbeknownst to you, the consumer. Calvin and the white girl with the half sleeve were the only people who ever smiled and were helpful. It's too bad GT did not hold on to an employee such as Calvin, and allowed him to move on to another company. Even employees that I have seen at the GT in Spring District who were very cordial before, turned into bad attitudes when I saw them at the Factoria shop. I am a pretty easy going person overall. Over the years, this GT location gave me the wrong pre-rolls numerous times and refused to replace them...but issues like that don't phase me. It's the outright disrespect and argumentative attitudes from management that is unprofessional and offensive towards customers. Just look at the way Jason responded to this review. He allows GT's drama to spill over into customer relations and then puts the drama on the customer as if it's our issue to deal with. What kind of business does that???.......... On the plus side, their doors stay open til midnight. Their prices on flagship items for different growers are set close to rock bottom. There are some products that are more expensive than other nearby shops, but they will also price match. Price matching combined with their rewards system will give you the best bang for your buck on a select handful of items commonly found in most rec shops across the state- You get the lowest possible price and earn points on the purchase for future discounts. That aside, the terrible customer service over numerous occasions has been more than enough to deter me from ever setting foot in this place again. I would not recommend it for anybody, recreational or medical. There is no excuse for upper management to be constantly strung out on the job, lashing out at customers with vile short tempers. Maybe some weed might help them cool down. read more

Higher Leaf - Cannabis Dispensaries Near Me - Bellevue, Washington

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First time in since this place opened. They have expanded parking, there is now a lot in the back of the building in addition to the few spots up front. When you enter, you have to wait in a lobby area for them to check your ID then you are able to enter. An employee approached me within a minute to help me out - I certainly appreciate basically having a personal shopper, they give good feedback and recommendations. It was rather busy when I stopped by too. I signed up for their free club, the guy said certain days there are specials and vendors in store, and in your birthday month you get 20% off. Prices have dropped considerably - check their website for their current menu of items, including deals. For those of you complaining of ATM fees, there is a sign on the counter stating so, and they tell you before you use your card how that works. So it is not like it is a secret or a hidden thing. Just pay in cash then. read more