Sadia always does an excellent job! I usually get my eyebrows threaded and darkened. I have also…read morehad eyelashes put on. She always does a great job.

I've been a few times and Its not really worth it.. the service is absolutely horrible…read more First, they don't wash or sanitize hands between clients. Second, they don't listen to what you want, I had asked for my eyebrows to be waxed and she ignored me and proceed to thread my eyebrows. There was one time when she didn't let the wax cool a bit before applying and it left a scar on my eyebrow and upper lip for a month, WHEN I HAD TOLD HER IT WAS TOO HOT INITIALLY. Anyway, I tried giving this place a shot since it's so close to where I live but it's not worth the poor service.

Meant to take a photo and post sooner. Love my nails. They are 3 days old at this point and I…read morehave been pretty busy banging them up. They were prefect when I left Utopia. Nails done by Jill. Builder gel & gel polish

To start, location is cute. They have some fish in the front, and all the colors in the books. I…read morewas brought right back and told to sit down with my daughter (she got the kids polish), I went in for a fill. The nail tech had to have been new or something, but from the start there was no how are you? How's your day going? Do you want anything to drink? (They offered it to the lady behind me, he chose to not offer me one for some reason), just no hospitality. He first started sanding off the old polish, which he burnt me with the drill multiple times. REMINDER I went in for a fill. Why did it take an hour plus to just finish the acrylic. He didn't even start the polish until 20 mins before I left. Which clearly shows the rush job. I told him I wanted the inspo EXACTLY (I even said I don't care about the price), he chose to cheap out and no use gems like the photo, and shitty painted on the moon, and two stars. Overall this place is trash. Don't go, the techs suck, they won't match the photo, and they'll burn tf out of your nail instead. And you can clearly see in the photos of my nails that he got glitter all over the other nails, he didn't take his time to do polish. See the photos of the close ups, don't give this place your money. I choose to go to the place since the reviews were older and maybe they got better.

Kim is fantastic. Very professional and location is very clean, classy and hip. My more recent…read moretouch up is so good. I went darker and fuller for my touch up and could not be more happy with my results!!

So, I've been wanting to get my brows microbladed for about a year now. Birmingham is always a…read morelittle slow to catch on with new services and techniques and I have been doing diligent research since about January. Kim was honestly the only website that I came across that seemed authentic and genuine (plus she was super transparent in everything, which I really valued and set her apart. No hoops or calls or emails to find out all the details and pricing or reviews or information). I could easily tell that this was something she cared deeply for and was putting all of herself into. Once we chatted, I knew that this was the person I could trust to do my brows-- the one thing I have complained about for the past two years. Being me, I came in with a ton of different questions about how everything was going to go down. Kim is kind, warm, and enthusiastic. She makes you feel immediately at ease. Once we got started, she let me check, change, and check again before we ever even got to the microblading process. We are both perfectionist and she took her time to make sure I knew exactly what they were going to look like (and let me tweak thing when I change my mind). The time passed in a flash and we had a great time throughout the process. Kim answered every question I had, let me look at alllll the tools and products (plus ask more questions), and just generally made me feel so comfortable and informed about every step of the process. I knew exactly what was happening during every second of the process. Most importantly, I came out of our time together being so excited about the work she did. I love my brows now and I am so impressed with how they turned out. I came in not really know what to expect but I was truly blown away by the results. Even after my touchup appointment, I got a little sad that I wont be coming back again for a little while. I'm thankful that I put off my decision for so long because it gave me time to find someone who is a champion for their clients and makes them feel heard and cared for throughout the entire process. Her passion and dedication for this artistry is apparent. Kim feels like an old friend the minute you meet her. If you've been trying to find a microblader who isnt just going to get you in and out, but rather gives such a comforting and customized experience-- Kim's your gal.

100% recommend you get your lashes done here! I just had my 4th appointment today and my lashes get…read moreprettier and prettier each session! Precious knows her stuff! Don't think twice, book an appointment and become obsessed with your lashes!

My daughter and I have never had a bad experience. I have recommended this place to several…read morefriends. Ask for Sadia.! Got full face wax and brows and brow color

Worst experience! I kept saying no to waxing my upper lip and she continued to do it. Then I…read moreaccepted to get my full face wax. This was my second time going for eyebrows normally I like them today she left them super thin. Then she kept asking me if I wanted my eyelashes I kept saying no and she kept saying they would look natural I said ok if they look natural I have an event this week I agreed. After she was done I told her I didn't like the eyelashes and to take the off she said to keep them on for 30min and I can come back for removal if I still don't like them. I went back before the 30min. She took them off and didn't offer no refund no nothing. Terrible service

Beautiful salon , quite and relaxing…read more Kim is the best , takes her time and her work last . Beautiful work !

Would only go here for a color change. Pedicure sucked, barely scraped, barely massaged, water was…read morecold. Says the offer complimentary drinks on their pamphlet , wasn't offered one and when I mentioned it they acted like they didn't know what I was talking about.

This place is amazing!! I had the BEST experience there today. Amy was my wonderful beautiful nail…read moretech and she did a perfect incredible job. My sister in law recommended this place and very happy she did! Facts: when you first walk in the atmosphere is very relaxing, even though they were busy. (Great sign). I was warmly greeted by the sweet woman behind the register helping another guest. She helped me check in easily on their kiosk which took about a minute tops. I checked in as a full set, and she showed me to their nail polish area and guided me to their gel polish baskets. I expected to wait awhile! But about 5 minutes later, Amy came and told me she was ready for me! The service: Amy has clearly been doing nails a long time and has perfected her craft. After chatting with her I could also tell she has a real passion for her profession!! Next time she going to do some kitty designs on me! Am so excited for that! She says she does it all- powder dipped, designs you name it! She was SO FAST. Also I barely knew she was doing my nails. She has a very gentle touch and nothing hurt at any time ever. Contrary to other places I have been that really can drill down hard... you know what I am talking about ladies!! Overall this was THE MOST pleasant experience I have ever had getting my nails done. Pro Tip: They have a point system too for return clients - super nice!! I will post some more feedback on that when I can. Sorry yelpers- was selfishly enjoying my awesome experience! My appointment took an hour and cost $45 plus a $10 tip. I paid for the service with my credit card and tipped cash. Hands down ***** FIVE STARS and satisfied client. Will be returning again!! Thanks again Amy so much!

they said whoever I booked with was all booked out and then when they put me with whoever, she had…read morea real bad attitude problem & drilled my nails way too short instead of cutting them down and wouldn't fix the shape of my nails. I'm definitely switching to somebody else at Zen. One of my worst experiences so far and I've been coming here since I was 15 years old. I don't wanna switch my salon

best of the best nail salon in downtown,chattanooga! great…read moreenvironment and bery experienced nail technicians! good service-and prices! excellent service too! highly recommended!

Overall: after my pedicure, I felt refreshed and very relaxed. My feet feel clean, hydrated,…read morecomfortable and pretty! I will be coming back! Vibe: Walking in, it feels very chill and smells great! Decorate is pretty and relaxing. Service: very friendly and obliging. I was a walk-in as I found myself two hours to spare suddenly and in need of something pampering and relaxing. I'm also, an odd customer as I don't want polish but prefer to have my nails natural and buffed. They had no problem with doing that and the nail tech (I'm sorry his name has gone straight out of my head and I feel bad about that. I believe his name started with a Th...) didn't have a problem asking any questions along the way. Quality: my nail tech did a thorough job with my long forgotten feet and toenails and I'm very thankful.