High Tide Properties: Truly Top-in-Class--Going Above and Beyond! I first trusted Seung, the founder of High Tide Properties, with managing a condo for my wife and I in San Diego years ago, and he provided excellent service. When faced with a deeply complex, time-sensitive, and emotional challenge recently, I knew exactly who to call. My mother, who is aging, had to move across the country to live with my sister in Arizona. This left her unit needing a complete clean-out--sorting possessions, packing, removing trash--and a full update and renovation. Living out of state, I was depending entirely on Seung and his team. Seung and the property manager, Charlie, immediately sprang into action. They saved the day! They treated my mother's possessions with incredible care and respect, handled all the hauling, and diligently packed a moving pod for her items going to Arizona. Crucially, they kept me updated through proactive video calls, ensuring every decision was aligned with our wishes. Seung and Charlie have been fantastic communicators, securing fair bids quickly and ensuring the final repairs and updates are completed to the highest standards. Their speed, professionalism, and commitment mean the unit will be rented out as quickly as possible. The work High Tide Properties helped us with directly ensures my mom will be able to secure excellent lease payments to support her retirement in Arizona. This is, without a doubt, the most professional property management service I have ever encountered. They are top in class and I cannot thank them enough for their dedication. read more

Seung was a very responsive property manager and immediately handled all requests and needs for us. Highly recommend working with High Tide Properties! read more

I regret trusting Seung and High Tide property management to manage my properties. In one instance the tenants were subleasing on Airbnb and the property manager was clueless. In all cases the homes are left in shotty condition with property manager calling it all 'regular wear and tear.' Their negligence have cost me and will cost you money and heartache! Protect your assets and stay away from these guys!!! read more

We decided to vet property managers after managing our rental property ourselves for several years and finding it a challenge with our busy schedules and limited experience. In our initial meeting, Seung quickly gained our confidence that he had the experience needed to navigate the difficult situations that we were facing. We were especially thankful for his expertise with regards to lease management and tenant screening. We chose him to manage our rental property for 3 years before we decided to sell. Seung and Charlie expertly handled the complexities of managing a condo in a high-rise building and coordinating with a HOA for emergency repairs and other matters. Should we acquire another rental property in the future, they will certainly be the one we will call to manage it. Thank you Seung and Charlie, we appreciate you! read more

I've been a tenant of High Tide going on three years and decided to write this today due to their urgency and courtesy regarding a few of my most recent service calls. Charlie and Seung are caring, responsive, genuine landlords and have always acted with diligence when working with me to provide a safe and comfortable home to rent. If I ever move out of this property, I will be asking High Tide to help me find my next spot as a partnership. They're just that good. read more

High Tide is about as good as it gets from our perspective as renters in the San Diego area. My wife and I rented a downtown condo in East Village for over a year from HTP. The place was clean, all annual maintenance (changing air filters, checking fire alarms) was done efficiently and courteously and the management team (Seung, Charlee, etc.) were always very kind and responsive to any request. I would HIGHLY recommend working with them if you are looking for a place to rent anywhere in the San Diego Area. A+++ read more

High Tide Properties manages my house that I rent and they are amazing. I was very nervous when trying to find a property management company because you hear about so many scams. High Tide has a very honorable and straight forward contract, no loop holes and no extra fees. Just 8% of the rent when your place is rented. That is it. They have taken care of everything from the pictures to maintenance and it only took them 1 day after listing my property to find renters. I highly recommend them. read more

High Tide Properties has managed our rentals since 2010 and have been very responsive and keep the units leased. We appreciate the detailed explanations and billing statements for end of year tax purposes. They stay on top of repairs and followup with the tenants and owners to ensure work was completed to everyone's satisfaction. I would recommend to other property owners and renters. The renters that they put in our units have been in the units for 6-8 years. I hope for continued success for this company as most property management companies lack responsiveness, but High Tide Properties, Seung, and assistant managers stay on top of things. They provide good and sound judgement when it comes to repairs with their reliable contacts in the housing industry. Thanks everyone at High Tide Properties for taking the stress of property management off my hands! read more

I will say that I am extremely pleased with the dealings that I have thus far has with Seung and Jay over at High Tide Properties. The services that they offer I believe set them apart from other property management companies. I had contacted numerous agencies in the San Diego area about helping me rent out my condo near SDSU. They were the only company that I found that had reasonable rates. They were also the only company I found that offered a vacancy leasing service. My property being fairly new and having friends still in the area I didn't feel the need to pay a company 8-12% a month to collect the rent check and send it up to me. The fact that they offered to charge a flat fee to go through the tenant screening process and leasing process is why I chose to go with them. Seung was also very helpful in suggesting vendors to do the carpet cleaning and move-out cleanings at very reasonable prices. The team at High Tide was very attentive to my needs and were very timely in their responses to my questions and concerns. They kept me very up to date on the entire process and never once did I feel they were annoyed by my very hands on approach to the process. If you are looking for a good PMC for your rentals you should definitely use High Tide! Very professional and personable! read more

We rented our San Diego/Banker's Hill condo out for about five years and used High Tide Properties for that entire period. Seung was very professional during our initial meeting and the rates and terms were fair. His team was responsive, helpful, and again, very professional during all of our interactions. They handled everything from the listing to the tenant applications to the maintenance on the unit, as well as move-in/out coordination with our building management and HOA. Our unit was rented continuously without lapse during that time, and I cannot think of one time where we had an issue with how his team handled our property. Living on the other side of the country, we would have been overwhelmed if we had to deal with maintenance and other concerns on our own, but we never had to worry while HTP was handling the property. They were also beyond professional and understanding when we decided to sell the unit with short notice and right before it was rented out again, working with our realtor to hand over keys and ensuring the unit was in good condition. I am very appreciative of the work they did for us over the years and would recommend them to anyone looking for property management in San Diego. read more

High Tide Properties REALLY is "as good as it gets." I own 5 pieces of real estate that I rent out, and HTP manages my star property. I have been leasing out my properties for 10 years, and have been through several property managers. Some have been mediocre, and some have left me no choice but to fire them before a year had even passed. HTP is proof that sometimes you get WAY MORE than you pay for. Everyone on Seung's team is extremely courteous, prompt in response, and genuinely cares about your property and life goals. HTP screens applicants superbly, and I've never experienced a dead-beat renter. They have done plenty of work and updates on my Ocean Beach condo, and worked flawlessly with my insurance company when there was a clogged drain which caused flooding. HTP also advises me each year on proper rents, as I often aim a bit short of what I could be getting for the sake of quickly acquiring a new tenant as fast as possible. They make sure someone is ready to move in as soon as an old lease expires, and on more than one occasion have found tenants that net me the extra $100 a month I was going to pass up. Call them! read more

Save your time and your application fee - do not go through High Tide. My wife and I have excellent renters history, three-figure combined annual gross income, and my wife has excellent credit... they STILL denied us because my credit was not as high as my wife's. When attempting to discuss with them in a professional manner they replied: "sorry you are disappointed." Glad we wasted our time so they could collect profit on both of our application fees. Demand is high for rent in San Diego and High Tide knows it - they can collect application fees from the first dozen that apply, deny them for unjust reasons, and then approve the last applicant after making profit from our application fees. My wife and I are now left scrambling to secure something before our current lease ends. Go through someone else. read more

Talk about excellent customer service! I rent a condo managed by High Tide. I sent in a request to repair the door to the balcony at 9 am on a Monday morning. By 10 am I had an e-mail response to me and a repairman. The repairman called at 10:30. By 12 noon he left my place and the door is like new. I expect a quick response but this is over the top as far as I'm concerned! This company also has a great online presence for managing rent payments and contacting their staff. The agent who showed me the property and the leasing agent were professional, super friendly, and helpful. 5 stars! read more

Being across the country causes a bit of a problem when it comes to renting out your tiny beach condo. Although it is a fairly new, well maintained property, I simply cannot do it myself. My friends and family offered to help out but I didn't want to bother them with every broken toilet or misplaced housekey. High Tide Properties has reasonable fees and, most importantly, super fast response time. Seung tries to keep problems in check and find inexpensive solutions. I would recommend High Tide for first time landlords and anyone looking to avoid those mega-management companies. read more

I responded to an Ad they posted and they suddenly changed the price of rent over the phone by a hundred dollars. It was a "typo". I am so sick of scam artists, I can hardly stand it! read more

High Tide has been managing my rental property for a year now and I have nothing but good things to say about them. The service is always professional and prompt. High Tide Properties did a fantastic job of marketing my property during a difficult time in the rental market; Seung created an extremely polished advertisement that stood out from the competition and went the extra mile to meet with prospective tenants. They were able to quickly lease my property and since then have continued to provide superior service. High Tide has always provided accurate monthly and yearly statements and has always ensured that the rent is delivered on schedule. Sueng has done a great job communicating with me on the status of my property and has always been extremely responsive to any issues or questions that are raised. Sueng is very easy to reach and is always helpful--a refreshing change from other management companies that I've worked with in the past. I'm thoroughly pleased with the service that High Tide Properties has provided. They provide professional, efficient service at a price point below most other management companies. I'd recommend them to any landlord or tenant. read more

Still a Big Fan !! I used High Tide Services in 2009 and I am back in 2010 because I find this group so easy to work with, professional, and they get my place rented !! I have true horror stories from other PM groups who do not respond in a time fashion, who charge for work that they can't verify was done, etc. I have worked with 3 PM groups that I have nothing good to say about them. High Tide is the exact opposite of those groups for me !! I Am So Pleased to have found High Tide ! Thanks to their team for all they do for me and my tenants ! read more

I have had bad PM in the past so I happy to say how Great it is to work with true, efficient professionals. Thanx to the entire High Tide team and esp Seung read more

Ok, I rarely write reviews, but I feel its important to do so in this case. I recently sold my Lemon Grove Duplex that I purchased in 2012. For the last 5 years HTP has been managing the rental they have done an excellent job of finding quality tenants and keeping them happy. I have worked with them through deployments overseas, moving to San Jose and ultimately the sale of the property. They provide a modern interface and things like direct deposit to help reduce the paperwork. They also have a owners packet to keep track of repairs, which makes taxes much easier to handle. Ultimately, if you're thinking about renting out your place, simplify your life and go with High-Tide, it is ABSOLUTELY worth it! read more

We are busy parents/ professionals who were in need of a good property management company with a reasonable flat fee rate. We wanted a company that would do all the heavy lifting in finding and screening good tenants. High Tide was responsive right out of the gate. From day one, the follow through has been fantastic. In addition, the website is one of the better ones, and the monthly e-statement is easy to read. Our house rented very quickly, and so far, so good. read more

I've been living in a property managed by High Tide for over a year now and it's been a great experience. Having previously been a home owner I was concerned about bad landlords but High Tide has been responsive and positive from the time I first contacted them about the property. They return calls promptly, they send out competent people when there's a problem (which has been rare) and they have a great system for online rent payment. And they are very nice and pleasant whenever I talk to them. If I were a property owner, Seung would be the person I would want to take care of it for me because he does an excellent job. read more

I have been living in a condo in Downtown San Diego that is managed by High Tide for the past year. As someone who has moved around a decent amount while in college, as well as the past few years after graduating, I have had to deal with my fair share of property management companies- most of which have not been pleasant. Thankfully, my experience with High Tide has been the exact opposite. Seung and Marston have acted in a very professional manner and treated my roommate and me with the utmost respect. Their responses to our needs while living here were timely and effective, and we really got the sense that they care about their tenants. I would recommend High Tide to anyone who is looking for a place to live, as well as anyone looking for a professional and responsible property management company to look after their property. read more

The first place my wife and I ever rented from, and the experience was excellent. We had no problems with the unit, and getting in contact with them was easy, no runaround. Awesome places, and very reasonable rents. If you are going to rent, rent from them! read more

We have always been hands on owners of our investment property and valued strong relationships with our tenants. a recent relocation due to my Husband's job coupled with the loss of a long time tenant forced us to consider a property management company. After an exhaustive search and multiple interviews, we happily chose Seung Lee and the team at High Tide Property Management. From the first moment Seung was positive, offered advice on how to ready the property and explained his outstanding marketing plan. With fees being fairly similar amongst all companies we interviewed... We soon knew this was more about the person and that we were looking for "us" in a management company and I'm delighted to say we found that in Seung! Thank you High Tide and thank you for having our placed rented within two weeks! You delivered what you promised! Kandis S. read more

High Tide Properties is exceptional. They have been managing our property for over 3 years. Our concerns are handled immediately. Seung Lee is extremely prompt. Our property has never been without a tenant since using High Tide. The tenants are vetted well. If there is a maintenance issue, it is handled promptly and at a reasonable cost to us. We especially enjoy receiving monthly and yearly statements. We always receive our rent on time. Communication is open. Everyone is friendly! I highly recommend High Tide. You will not have to worry, your rent will be on time, and someone else will handle all of your problems. We like that!!! read more

I first met the owner, and he was extremely professional. I signed, thinking Seung would be showing my home. A few days later, heard from a Michael would be showing my home. After cleaning and cancelling my plans for the evening....I received a text, 20 minutes before the appt., stating it was cancelled. I had sent a e-mail to Seung, stating some changes, he said he never received...while I'm looking at the e-mail on the sent date. He then proceeds to lecture me, that people do cancel their appts. I understand that, but first believed he was showing my home, and hoped his business would stress the importance of a timely cancellation. He was arrogant and informed me, he was very busy and could not handle everyone's contract. Again, understood, but would have prefered to know that, at the time of signing the contract. We agreed to cancel my contract. A manager, who states he did not receive my e-mail, when I have a copy and date.....made me realize he is not "on top of things".....must be too busy to deal with mine. Was not impressed and glad to dissolve the contract. read more

I have rented a property for 2 years with them. Overall everything was great, except for the check out process that was shady. They didn't do a walk through at the end and they charged me for things that weren't on the contract. Towards the end I was really disappointed because of the lack of transparency throughout the checkout process. read more

I contacted High Tide Properties about my condo for rent, and was pleasantly surprised. The owner got back to me with a few minutes, and was really really helpful even before we closed on anything. Thumbs up! read more

Seung and his team at High Tide Properties were a fantastic find for us! We have two properties and had been using a different managment company for over a year. They were terrible and not very honest. Like a knight in shining armor, Seung sucessfully and seamlessley transferred our accounts to his company. He introduced him self to the tenets and he has been great ever since! An "A+" company where customer service is truly valued and they know who their customers are. read more

updated http://www.dca.ca.gov/publications/landlordbook/sec-deposit.shtml#footnote214 California law specifically allows the landlord to use a tenant's security deposit for four purposes: For unpaid rent; For cleaning the rental unit when the tenant moves out, but only to make the unit as clean as it was when the tenant first moved in; For repair of damages, other than normal wear and tear, caused by the tenant or the tenant's guests; and If the lease or rental agreement allows it, for the cost of restoring or replacing furniture, furnishings, or other items of personal property (including keys), other than because of normal wear and tear. ---- Dents and indentions in the walls are not "normal wear and tear" when you have to fill them in and repaint. read more

I really enjoyed living at the property on 30th street! The bungalow I lived in was like my dream apartment! Whoever the owner was, thank you for investing so much into your property and charging a fair rent. The new, energy efficient windows were great. Paying rent through their website was a breeze and so was putting in a maintenance request. I worked in housing for people with disabilities so I understand the frustration that comes with property management so I think my only complaints are with the maintenance company they hired that sometimes took a long time to come and fix things and a hick up with the checkout process. At one point, I was offered a discount to fix something myself because they told Georga that they couldn't come in a timely manner and at the check out of my contract, I was charged for improperly fixing it (it was screwing in a lightblub for gotsakes lol) . Since I have experience in maintenance with the housing company I was working for, I know they guys were nickeling and dimeing HT. I would also see them standing around leisurely in the alley when they were supposed to be doing maintenance. I did, like others, have some frustration with the check out process but I think had to do with the fact that two of the three staff members were gone at separate times in the month I was leaving and there was a break down in communication. That on top of the maintenance dudes totally taking advantage of the fact that no one from HT could look at the property after I left so HT would believe whatever they charged for. I know their hustle. LOL. I am convinced that they caused damage by removing the built in closet addition the previous tenant because I asked the handyman company to figure out why that closet addition was crooked when I first moved in and when he moved it, it created a crack from a whole in the wall due to the tension rod. Anyway, Seung checked me out and said I'd be getting back my full deposit, but then Georgia got a list from the maintenance guys of all the things they supposedly did and I got back much less. Long story short, Seung resolved the situation and I understand HT does have to charge for things to make money and serve their clients. I personally feel I trust Seung the most because of my interactions with him when I first moved in and when I moved out. I found him honest, reliable and willing to resolve problems. I kinda got the impression that Georgia liked to increase things any way she could to make more money. For example, when I moved in, she quote me a price higher than Seung told me for renting the garage and the whole thing with my check out. I am not judging her for it, it is a business after all and you need a ying-and-yang senario for a good business to work. However, I gravitate towards transparent processes. Overall, I think my concerns were small in comparison to how well things ran in the course of my contract. The only reason I moved is because I got accepted to a prestigious university for PhD work. I'd recommend renting from High Tides and if you own a property, I recommend using them to manage it. Thanks again to the owner who put his wonderful collection of bungalows up for rent. I'd love to send you a thank you card. read more