John is great at his job. He definitely knows what he's doing and he always has a smile on his…read moreface. For me, there's no other company that can compete. The owner apparently only works with the best in the business and to that I say Thank You! Signed a forever customer!

We had a good experience with Allegiance Water Services overall - everyone we interacted with was…read morefriendly, professional, and great about communicating. They were able to narrow down our water leak to the main irrigation line and brought out a listening device to try to pinpoint exactly where the leak was located. Unfortunately, they weren't able to find it with the listening equipment. My main concern was that injecting gas into the line to further localize the leak was never presented to us as another option. Instead, the recommendation was to replace the entire mainline, which would have been a fairly substantial project and required cutting through our concrete patio. Given the scope of the proposed work, we decided to get a second opinion before moving forward. The second company injected gas into the irrigation line, rapidly located the leak (thankfully nowhere near the patio), and was able to repair that specific section without any major construction necessary. Overall, Allegiance was very pleasant to work with and I suspect they're quite good for many plumbing and water-related issues. Based on our experience, though, if you have an irrigation leak they can't locate with the listening device and the next recommendation is a complete line replacement, I'd definitely get a second opinion and ask whether gassing the line is an option before committing to a much larger project.

Requested service on Sunday, Hini was professional, accurate, courteous and incredibily fast. He…read moreinformed us every step and communicated clearly so that we understood everything that needed to be fixed, completed and explained what to do if we needed service again. Appreciate his excellent customer service and will recommend him often.

Arrived when they said they would; examined the problem, identified a solution, and fixed the…read moreproblem, using the least expensive option available. They were here less than 30 minutes and had the problem solved. They were very courteous and easy to work with. American Home and Water will be my plumbers from now on.

I've had my full house system for 14 months and I called for my free yearly service and inspection…read more To my pleasant surprise, the tech informed me I didn't need any new filters and to wait another year, or to call if anything seems off. Both my RO system and 3-filter house system were doing their jobs. BTW, I live in peoria where the water is hard, but not as bad as some parts of AZ. For anyone considering the system, which can seem a but pricey, I say without a doubt it's worth it! I've grown so accustomed to the great water at home, whenever I go someplace else to shower (especially hotels), I can now smell the chlorine in the water (gross). Before buying, I did a ton of research and looked at a few other systems, and I'm glad I landed with Puragain.

Subject: Formal Consumer Complaint Against Puragain Water -- Failure to Provide Scheduled…read moreMaintenance and Repeated Lack of Response I am submitting a formal complaint against Puragain Water regarding its ongoing failure to provide maintenance services and respond to repeated customer inquiries. I purchased a whole-home water filtration system from Puragain Water several years ago. Since installation, the company has performed two filter replacements. My next filter replacement was due in June 2026. However, Puragain never contacted me to complete the service. Since June, I have called the company on multiple occasions attempting to arrange the overdue maintenance. Each time, I have been directed to a receptionist who states that my information will be forwarded to the scheduling department. Despite these repeated assurances, nobody from scheduling or management has contacted me. It is now October 2026, approximately four months after the expected maintenance date, and I remain unable to obtain service for a filtration system installed by this company. This situation is especially concerning because the system is installed directly into my home's water supply and requires periodic filter replacement to maintain its intended performance. I have also discovered numerous complaints from other Puragain customers describing nearly identical experiences, including missed maintenance appointments, unanswered service requests, and failures to return customer calls. I am requesting the following resolution: 1. Immediate written communication from Puragain management. 2. Prompt scheduling and completion of the overdue filter replacement. 3. Written confirmation of my system's maintenance requirements and any applicable service or warranty obligations. 4. An explanation for the repeated failure to respond to customer service requests. I am requesting that this complaint be formally documented and reviewed for potential unfair or deceptive business practices, particularly if Puragain continues to market ongoing maintenance services that it is unable or unwilling to provide. I have made reasonable attempts to resolve this matter directly with the company, without success.

I contacted Lifesource in hoping to get something for our house to deal with super hard water that…read morecan cause pipe damage. Kevin was our representative and explained the entire system for us. Once we determined this is the system we wanted. Cody and Erik came to install the system which didn't take long at all. They completed everything promptly and explained how to stop the system in the event of leaks or other issues. Overall I hope this prevents any issues that may arise with our pipes! I'll update once some time passes to provide insight on how things go.

Phoenix water is harsh and very "hard water". I used to think SoCal water was hard, but Phoenix…read morewater is next level hard. There's many choices to "solve" the problem, a soft water system is one that requires salt, a lifesource system is another. I chose Lifesource because it's a hassle free alternative. They come install it in a few hours and you get great tasting and feeling water with zero maintenance for 5 years. What could be better? Salesman Dale is very friendly and flexible as well, driving thru raging rains to meet me to close the sale. Whether you decide the price tag is worth it for non hard water is worth it or not is up to you, Depends on your needs as a family, your economic situation etc. But if you decide you do want a water treatment system, a Lifesource system is the way to go!

EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

Very easy to work with. The guy who came out was fine, the real winner was whoever the lady I…read morecalled to schedule the thing. So easy and very affordable.

Excellent experience with this group…read more Geoff came by for a visit and took the time to explain his system and how it works. The man is a straight shooter. Took his time to go over all details of the equipment as well as the installation practices. He gave us all the info and was able to answer any questions with confidence. No high pressure sales tactics. He let us come to a conclusion on our own. Scheduling was quick and seamless. His plumber partner, James, was also very pleasant. Good company here.

Geoff, with Maverick Water Symptoms, came today to check our water softener. His expertise and…read moreknowledge of the local water quality amazed us, as well as his explanation of the types of water softener and water conditioner systems and their components. Above all, we appreciated his honesty in showing us that our softener system is performing at 90% and not in need of a new one yet. We WILL be purchasing from Geoff when the time comes.

These guys are great. Had an issue with a water softer (not installed by them) - came out same day…read moreand got it fixed up. Josh was awesome and super helpful. Will be using this company moving forward for my water needs.

Did not realize that it's been 4 years since our last water conditioner system! Called to schedule…read morea filter change and check up and they were able to come out pretty quickly. Adam was great, really professional and knowledgable. He even was able to come out earlier than the time frame which was really helpful. We upgraded out at least 7 year old system to a nicer up to date system with a 5 year warranty. Won't think about using any other company, these guys are great.

We had a GREAT experience with Desert Water Plumbing and Rooter!…read moreEveryone was courteous, professional, on time and a pleasure to work with. Mike and Dylan just completed the installation of a new RO system and Water Softener with all new plumbing. My wife and I have worked with many different plumbing companies over the years and every time the work has been just okay. Desert Water Plumbing is the best company we have ever used! They will be our Go To Company from now on. They should be yours as well! Dand & Suzanne Tirado

All I can say they are the best! Mike did my repiping for the whole house and they kept in touch…read moreafter I got my parent's house remodeled. He came and make sure everything was working properly ... I'm truly grateful to meet them and their price is pretty reasonable. I will definitely call them again if there's anyone needing any plumbing needs

So honest... reasonable repair price. Very prompt and professional from phone call to set us…read moreservice thru payment for services. Thank you Stephanie and Scott. You're our go to for any future needs.

I would give 10 stars if I could. Excellent customer service! I called them because my previous…read morewater guy retired. I needed a new bulb put in. I called & the woman I spoke to was great. It was not a bulb that they used so she researched & found the one on my system & gave me the info so I could order directly from the vender so that I would save money. Scott came out to replace the bulb for me. He was so sweet. He let me know when he was on his way to my house & actually arrived at the scheduled time. He changed the bulb & went the extra mile & checked my soft water & made adjustments. Highly recommend!!

Have used them for close to 10 years. They installed and service our RO system and soft water…read moresystem. Reliable and trustworthy.

There is a reason #IntegrityWaterSolutions has all Five Star Reviews…read more My RO went down at Christmas they suffered a break in at their warehouse and were exceptionally busy. You're wondering what happened? the owner Brian came to my house at 5pm on Sunday and handled the challenge. This is the epitome of customer service and I can assure you that #Integrity WaterSolution rocks and they are the best Thank you Brian best in 2026