Had damp basement and time crunch with pending mortgage closing…read more With 1-day's notice, owner Todd installed a commercial dehumidifier. The next day, when my sump pump failed, Todd returned and installed replacements. Todd listened to my concerns and repeatedly went out of his way to help me. He noticed things in the environment that needed a little fix here or there and he fixed them, not charging me extra. Todd took time to help me understand the issues in my basement so that I'm knowledgable about my home in the future. Todd charged a VERY fair price for his services and charged me nothing for repeated trips. I highly recommend All Dry Basement Solutions. If they could work in other areas of my home, I'd never hire anyone else. Todd also has good people working with him. Both Cara and David were professional, responsive, knowledgeable and nice. Thank you so much!!!

Not really all that impressed. Larry sold me ocean front property in Arizona in the beginning, and…read moreI bought it for the smooth price of 50k. So, they surely have a hell of a salesmen as the end product was not at all what I expected nor was told. To preface, I bought a 175-year-old house with a stone foundation that was bowing. Larry told me I'd get two new foundation walls; it would take two weeks & I would get updates daily. I got one update from Mike 1.0, he seemed nice. Work stalled a lot in the beginning. Seems like they only worked every other day when I was told by the salesmen "once we start a job were there until it ends, we don't bounce guys around" whatever, things happen. Two weeks in when the job was supposed to be complete, I go to check on the progress, and my basement is completely flooded with 4-5 inches of standing water. Somebody had shut the sump drainage hose in the basement door pinching in likely while racing out on Friday. I text Mike 1.0 who informs me he hasn't even worked for the company in over a week. Lovely update! Mike 2.0 the new foremen was nice. Sucked he had to apologize profusely for the way the company's leadership is. I had requested several times for Todd to call me or meet with me to go over the issues. Still haven't heard from him. Four weeks later now the job is "done" & not at all what I was expecting. Poured walls halfway, House isn't even sitting on new "foundation" I was told I was getting. Was charged almost 2 grand for "basement clean out and debris removal" when the debris was tossed into my cistern and the basement is in the same state as it was before. Not sure what they cleaned out or removed (besides the already functional & existing sump pump and corresponding extension cords) Charged almost 5 grand for a sump pump that's duck taped together and leaking at the discharge directly back into the foundation. All in all, would not recommend. Office lady is kind whenever she answers. Company has a serious communication issue. Your foremen's need a raise for having to answer for the company's shortcomings, because the owner surely does not.

We had a fantastic experience working with Kerry Williams from Adirondack Basement! From the very…read morebeginning, Kerry was professional, knowledgeable, responsive, and genuinely cared about making sure everything was done right. Kerry took the time to explain everything clearly, answered all of our questions, and made what could have been a stressful project feel so much easier. He was honest, dependable, and went above and beyond to make sure we were happy with the work. It's not often you come across someone who takes such pride in what they do and truly stands behind their work. We would absolutely recommend Kerry and Adirondack Basement to anyone looking for quality work and excellent customer service. Thank you, Kerry, for making this such a positive experience!

No one likes dealing with basement water remediation. However Kerry Williams along with his team of…read moreDevin and Jeff, made it more than easy. As I told my sales rep, Carson Alexander, I expected chaos--jackhammers bringing dust all over the place. Nope, they were meticulous in protecting our gym area and containing all the debris. By the time they finished installing the trench and sump pump,. you wouldn't have even known they were there! They are professional, friendly, and fast!

I had a wonderful experience with Nick Fazio. My sump pump started making a loud noise, and I was…read moreworried I'd need a new system. Nick carefully inspected it, cleaned years of mud and debris from the pump and float, re-centered everything, and got it working properly again. He explained how my primary sump pump and water-powered backup system work and answered all my questions. I also asked about replacing the sump pit cover, but he explained that the existing cutout was intentional for the backup system and there was no need to replace it. I really appreciated his honesty, knowledge, and willingness to repair instead of selling me things I didn't need. I highly recommend him.

I had a wonderful experience with Nick Fazio. My sump pump started making a loud noise, and I was…read moreworried I'd need a new system. Nick carefully inspected it, cleaned years of mud and debris from the pump and float, re-centered everything, and got it working properly again. He explained how my primary sump pump and water-powered backup system work and answered all my questions. I also asked about replacing the sump pit cover, but he explained that the existing cutout was intentional for the backup system and there was no need to replace it. I really appreciated his honesty, knowledge, and willingness to repair instead of selling me things I didn't need. I highly recommend him.

Professional, courteous, knowledgeable and fast. My crawl space had 6 inches of water and a…read moreconstant water issue all the time. After a new sump well, sump pump, battery-backup abd alarm, my crawlspace is dry and my mind at ease. They offer all types of basement solutions in modular levels...so you never get an expensive project and pressure-sales like the other guys out there. Before you get work done, make sure you give them a call and compare for yourself...these guys are the best.

We had Kinetic Basement Solutions apply dry lock to our basement walls this week and we were very…read moreimpressed with the service. The woman who handles the scheduling is so friendly and helpful. We had Mark come out to inspect our basement and provide an estimate. We were provided an great price and decided to proceed with the work. Mark, Melvin and Joe completed the job over a two day period (we have a very large basement) and we enjoyed having them here. They kept the work space extremely neat and they were very professional, friendly and careful with our home. They did an excellent job and we are very pleased with the results. I would not hesitate to use their service again in the future and I would happily recommend them to anyone needing work in their basement.

This team of 2 repaired some major structural issues in the basement of our large and very old home…read morefoundation and basement. Professional. Knowlegable. On time. Extremely hard workers (and in the heat!). I trusted them with our lives because failure of the fix would have brought down the house.

From the owner: All About Basements is a leading basement waterproofing company that provides high quality services…read moreto owners of residential properties in Schuylerville, NY and the surrounding areas. We will combine our 20 years of experience with the best products and state of the art tools and equipment to provide work that will exceed your expectations. Our team comprises skilled professionals willing to take an extra mile to have you satisfied and happy. We are licensed and insured for your peace of mind. Our services include basement waterproofing, concrete foundation repair, foundation drainage installation, waterproofing foundation installation, basement drainage channel installation, basement drainage channel repair, sump pump repair, waterproofing inspection, interior drainage, exterior drainage, crawl space encapsulation, and dehumidification. We're a family owned and owner operated business that provides personalized service. We're knowledgeable and never lack a solution to our customers' problems. We're punctual and efficient and seek to establish longstanding working relationships with our customers. We offer free estimates and affordable and competitive pricing. Contact All About Basements in Schuylerville, NY today to talk about your basement waterproofing services needs with our team, to request a free estimate, to arrange a consultation with us and also to ask any question you may have.

We got a double sump and french drain system installed in our basement a little over a year ago. We…read morelive out of state, and rent our home so coordination with contractors is sometimes difficult but Northern Basement Systems' staff is prompt, friendly and thorough. Once the job began, their work was amazing, very fast but phenomenal quality, and they were very courteous to our renter. The staff member we'd coordinated with took the trip up to our home to review the work with the site foreman and kept us constantly updated. The basement looked fantastic immediately after they finished. Fast forward to now, about a week ago our renter noticed standing water in the basement so Northern Basement Systems came out same-day for a service call. They determined that it wasn't a part of the system they installed, but was a fitting on a pipe that was leaking. They fixed the pipe and didn't even charge us! Our tenant texted raving about how polite they were this time around as well. Definitely recommend this company to anyone looking for basement waterproofing solutions. Their service has garnerd them customers for life from our family.

I had NBS do some work for me a few years ago and they were perfectly fine. Back in the Spring I…read morehad another estimate done. I was told I would hear from them in a few days. 3 weeks later, still hadn't heard anything so I called, was put into the salesmans voice mail, left a message and never heard anything. If they didn't want the business at least have the courtesy to tell me so. This left a bad taste in my mouth and makes me wonder how reliable they are now.

It's abundantly clear that The Concrete Team has only belatedly realized that the rude and abusive…read moretreatment of potential and actual customers has real-world consequences. It shouldn't have taken a "derogatory" (as the owner has described it) review for them to realize this, but some people learn quicker than others. I stand 100% behind my statements in the original review, and what the owner told me verbally when I brought up the difficulties of contacting them because I was given an outdated business card: "You're busting balls. Stop or I'll cancel your job". His exact words, followed by an abrasive, hostile excoriation. You simply don't want to do business with a company whose approach to customers resembles 60-grit sandpaper. I went with a different local company that did the work of repairing my fire-damaged Fortress Stabilization basement reinforcement straps with courtesy, respect, and integrity. That company, by the way, pointed out that the predecessor to The Concrete Team ("Upstate Concrete Raising") had not properly installed the original straps - failing to anchor the straps in the concrete floor. That's an operative reason for not hiring them, but the attitude that comes with the company is the icing on the cake.

The Concrete Team made our concrete patio new again. We had sever deterioration in one area. The…read moreconcrete had chipped and there were holes right through to the dirt underneath. They patched the holes and applied an epoxy coating over the whole patio with a natural sand texture. Its beautiful, its easy to clean. Without their help, would have had to take up the old patio and replace it for many time the cost.

Very pleased with the quality of work. Mario responded promptly to my request for an estimate and…read morethen kept me updated the work scheduled. I recommend him highly!

Mario was prompt, informative and courteous in offering suggestions and providing an estimate as to…read morethe 2 projects we discussed. He expertly performed the work required and explained his plans and progress as the work proceeded. I highly recommend Mario and Capital Region Masonry for masonry construction/repairs!