I visited this store for my very first time after seeing it blow up on Tik Tok! For the holidays…read morethey were offering bundle bags on Black Friday. The videos I saw showed the strip mall being so packed with vehicles & people that there was actually a police presence just to help manage with crowd control. I recently moved closer, so I took the first opportunity I could to take a look at their goods in person yesterday...I was a little taken aback at how small the space is. From the moment I walked up to the front door- I was shocked to see that, that many people could have been waiting in line for hours and that the store would have enough merchandise to accommodate ALL those customers?! That said, I found the shop inside decorated in that retro style very suitable & quaint, but also only about 8 racks spread out openly throughout the store. The prices in my opinion were ridiculously high except for the $10 clearance rack by the front entrance. Even at that, many shirts I found stained, logos cracking/fading, with holes, or paint marks and overall just not in great condition for the cost! Additionally, they do have some pants, jackets and hoodies as well. Employees never welcomed us in. Too busy eating sandwiches. Find it very unprofessional to eat your food on the floor and at the registers counter to boot! They buy daily for vintage. You'll receive cash or credit. Generally, you will get more in store credit than in cash. Currently, they're accepting winter items and are being very "picky" ( as the two employees told me) about t-shirts. Odd since that's mainly what they carry & with that Tik Tok craze you'd think they would have needed a heck of a lot more merchandise unless it didn't fair well? Yet, again it's a small space with not a lot to offer, so wondering if they have things in storage and they rotate often or seasonally? Doubtful this will be a place I'd return. Think you can get more money by selling your goods on-line thru numerous apps. Or, going to a thrift store and finding vintage gems!

When my Yelp bestie Chelsey H. and I went to Cleaner next door, we received a suggestion to visit…read morethis location. It was very crowded due to a limited release item. We browsed for a little bit, but flabbergasted at the pricing. $30-50 for a faded t-shirt. I get they are vintage, but the prices seemed insane! Even a pair of mall goth style shorts were $125! Insanity! We likely won't return as we both will not pay those prices. Upon entrance and even exiting we were greeted by an employee at the door, which was the positive here (hence 3-stars).

My absolute favorite boutique in Arizona! Such a staple. The staff is incredible and really pay…read moreattention to you. Ashley is favorite part/ she's always so helpful & picks stuff out that fit my body & what I'm shopping for. I genuinely enjoy seeing her everytime i go!! My favorite part about this store- they don't carry multiple quantities of the same thing so you really are getting unique pieces you probably won't see on someone else. They have the BEST dresses. At boutique pricing but staples- I have multiple dresses I've accumulated over the years i still reach for & still in perfect condition!!

I came across Lizard Thicket while visiting Dana Park Plaza. It had an adorable boutique vibe from…read morethe outside and thought I wasn't sure what to expect. Upon arrival, I was immediately welcomed and asked if I had any questions or been in before. They let me know each piece is very unique and they only get in 6 of each item, they're the only one in the valley. They had such cute and great quality items through out the store, which everything was extremely fairly priced, especially for such a curated and unique boutique. I tried on quite a few things and ended up getting a beautiful linen like dress. It was so soft. They also have a generous clearance and sale section. They offer a reasonable return period of 14 days. I honestly saw so many prices and I would definitely consider frequenting them to add some lovely pieces to my wardrobe, when the occasion arrives!

Beautiful store! The setup is so aesthetically pleasing! I refuse to shop anywhere else after…read morecoming in here! Highly recommend

I've been to this Boutique as much as I can since I found it. You don't ever see the outfit when…read moreyou are out because the owner carefully selects each and every outfit and only gets a one S, M & L in each outfit. For as beautiful and comfortable as everything is; not to mention the quality,is well worth it. I make it a point to grab every item that catches my eye, try every piece on and I only put what I ABSOLUTELY CANNOT leave without buying in one pile. The fit is perfect, the color, the size, etc. it's not hard to create this pile especially with the help of the staff.

I stopped by here to shop for candles. Not only did I find candles, they had such a vast selection…read moreof other cute items! My favorite was the unicorn charging power bank. They also had a neat retractable usb phone charging cable, headphones, clothes, shoes, toiletries- detox masks, hand creams, makeup and lots of other great stocking stuffers. The girls at the front counter were super nice and hospitable. Definitely a great place to shop for unique gifts!

Today one of my friends texted me alerting me that Francesca's at Dana Park was having a 60% off…read moresale and she scored 6 Volcano candles in case I was interested knowing how much I love volcano candles. I leave my house instantly to go buy the remaining 3 Volcano candles.. The employee sees that I'm holding them and says the candles aren't included in the sale. I ask her where it says that there are exclusions to the sale on the signs posted throughout the entire store. She replies that corporate didn't send those signs with exclusions. I explain that my friend had just bought 6 candles and received the 60% off discount. Later I found out that my friend had asked if the volcano candles were included in the sale and the employee said yes they were. I asked if I could speak to a manager, she said she was one of the managers and her boss was unavailable. The employee said her name was Jessie. Francesca's should have made things right and honored the 60% off the entire boutique as their signage advertised instead of being selective on what is on sale and what isn't, it almost seemed like Jessie wanted the remaining candles for herself instead of selling them to a paying customer.

I paid $55 for a long sleeve shirt, and I wore it one time. It shrunk, and zi can no longer wear…read moreit. This is my first and last time with this clothing store.

My most favorite place to shop. And yes, I'll drive the 25-30 minutes to get there. Plus, I don't…read moremind hanging out@Dana Park afterwards (Pei Wei, AJ's, Francesca's.). It's a shopper's dream!

This is one of my favorite locations. They are packed with treasures, prices aren't high, aisles…read moreare spacious and I can always find something here that's good quality and lots of newer items. The staff at the registers is friendly.

This is one of the largest and nicest goodwills that I have been too in the Arizona Valley! It's…read morevery spacious and the aisles are well-kept/maintained. There is a great assortment/selection of items and they seem to be higher quality than other locations. I also love that it's near a Ross and Target and is a fun place to come shop.

Emma was so helpful! She made sure to check everything to make sure we got it right for my Emma…read morewho's at school. She was going to help me order a swimsuit online since it was out of stock but when she scanned it, it showed 50 just arrived. She said give me a moment and I'll head to the back to see if I can find it. Sure enough she found it. I was truly impressed with her upbeat attitude and willingness to help without any prompts. So grateful to work with Emma today, thank you!

We purchased $800 worth of clothes for my daughter at superstition springs mall on Saturday May 23,…read more2026. One of the bathing suit tops was too big and we went to the Santan mall location to look for a smaller size. They wanted to charge me the difference in price for an even exchange of the same item. I spend around $3k a year on clothes for my daughter at Hollister. I told the manager how I felt about this and she said "It's up to you where you spend your money". I told her that yes it is and I can take my business elsewhere. The kids that work at this store have no idea who pays their salary. It's the customers. Without us, they don't have a job. Going to be doing our shopping elsewhere from now on.

I've been to this location since my arrival to Gilbert 4 years ago. Their employees are extremely…read morehelpful from the soft spoken young lady to the employee in charged. I also went to the location in Kierkland Common, in Scottsdale and I wouldn't ever go back there again! They are borderline rude and not very pleasant. But it is in Scottsdale so no further comment. This location in Gilbert deserved 10 stars.

ONLINE BUYERS BEWARE! I placed an online order only because the website states: "we have our Quick…read moreExchange Service. If you find that an item you ordered isn't just right and need a replacement in a different size or color, all you need to do is chat with us or call us at 1-888-563-8444. We'll quickly place an exchange order, charging your preferred credit card but waiving your standard ground shipping fees. In addition, we'll help you make your return to our Online Store or to a store nearest you." First: Chat directed me to call (they cannot do exchange via chat as it states on the website). Second: Call rep. directed me to website returns where I would have to pay $9.95 shipping. Third: 2 separate reps dropped my call when I asked to speak to a supervising agent regarding the Quick Exchange Service promise on the website. Since there is no Loft location near me, I will either have to drive 40 miles or pay the $9.95. I was never able to appeal to anyone about the deceptive language on the website. I will be returning the item rather than exchanging and will not make the mistake of shopping the Loft brand again.