My wife went here..... low and beyond she was told a price and then at the end is WELL above what…read moreshe was quoted. And low and beyond the second time they start racking more prices on what she was quoted. "They said I HAD TO DO THIS TO GET SERVICE because of the shape of my hair" her and I have never run into this in our 40 years of living. I have owned a business and this is right where you start losing customers. What a cheesy way to "run" a business. She and I should have listen to word of mouth... they warned for the same exact thing. And of course she is the type to give them a tip so the end price is ungodly. Go elsewhere, listen to the community, and always have a voice to speak up to these type of owners. All I can say is one word... cheesy! Fix this and be professional. This is exactly how you lose customers and have word of mouth as you do.... And yes ma'am this is indeed what is going around about your business. The ONLY reason I am giving it a 2 star is because she is satisfied with her hair. But honestly it doesn't look any different than her other hairstylist that retired and was 1/2 the price.

Don't let them fool you with the prices!!!! They will find every way possible to add on charges…read moreyou. They seem extremely pleasant at the beginning, but they're really nasty at the end when it comes to customer service. They're not very consistent with their work & had a few different girls do my hair. They will come up with some new excuses of extra charges or extra things they had to do to your hair. So when they finished with your hair, and then you go to the cash register to pay. If you are the type of person that doesn't want to make a scene after receiving the amount of money that they are asking you to pay... Advice : 1. Always ask what's the price going to be after the plan is made on what they're going to do your hair. 2. If they ask or comment about doing something to your hair at all again ask what is going to be the price. 3. Doesn't hurt to tell them over phone or sitting with stylist, how you plan on only paying a certain amount & no more. 4. Ask them your options on if you're not satisfied with your hair. They'll probably offer to do it again, but if they do it again and you're still not happy they are not going to refund your money. If it's not a minor or small fix. Then get your money & go somewhere else. Extra charges you don't see coming... OlaPlex Toner A really good conditioner If they have to add more color Blow drying There's a few more

Jessica is an excellent stylist. I am so comfortable with her that I will sit in her chair and tell…read moreher to do whatever she thinks is best. I'm always pleased with the results.

Having hair loss due to a thyroid issues, Ashley Wright came highly recommended through Facebook…read more She took her time discussing a plan for my haircut and future appointments. Ashley asked many questions about my likes/dislikes and my goals. She gave me a great haircut that I can work with. I am so happy that I chose Ashley.

This salon was very nice. The owner was extremely polite and welcoming even though I had never been…read morethere before. She fit me in right away and I didn't have to wait unlike many salons where you have to wait if you are a walk in. Definitely great experience and I recommend the mane attraction to everyone.

I love this salon! Trudy is amazing. The atmosphere is relaxing. The color and cut is awesome…read moreevery time. Thanks so much Trudy!!

From the owner: We offer a full range of cutting edge salon services and products. We provide scissor,…read moreclipper/razor services for men and women, shampoo/blow dry, thermal finishing, highlights and coloring, texturing, keratin treatments as well as Brazilian Blowouts.We also offer body waxing, Norvell spray tanning and Olaplex products

The Salon is a haven of perfection! My highlights & haircut came out perfect! ColoréVous salon is…read morethe only salon I trust with all my hair needs! I feel fantastic every time! Katelyn L. Halpern

I went to this salon several times. The owner allowed her dogs in the salon. Too many clients at…read moreonce so I was left alone while my hair processed and it was fried and chicken yellow. This salon seems to have a certain clientele and if you don't fit in then you are treated differently and the price is outrageous for the quality of service. I have not been back.

From the moment i walked into this beautiful salon i was happy. It's such a relaxing place. I had…read morean appointment with Adam and he was fantastic!!! Best massage I've ever had. He does a manual massage therapy that will have you feeling like a million bucks!! Go see him now. Your back and body will be so thankful.

Hue's salon is AMAZING! I have used everyone on staff and LOVE them! Chelsey is an absolute…read moremiracle worker!! My hair is as challenging as hair could possibly be. I call it the trifecta of awful. Fine, thin, 90% extremely color-resistant gray, curly hair. After seeing all of the very top colorists in town I happily found Chelsey! I am a brunette that the color wants to band terribly. She was able to figure out my challenging hair and create beautiful brunette with natural looking hi lights. Tabitha is a wizard at balayage. Both Tabitha and Chelsey have created beautiful hi lights for my blonde college freshman. Did I mention the fabulous hand massages you receive at the shampoo bowl or the scalp massages??? Vicki is my eyelash and eyebrow wizard. I go every 4-6 weeks and am thrilled. Her facials are sublime. From the moment you walk in to moment you leave you will LOVE every minute!!

Brooklin did a fantastic job on my hair!! Highly recommend. She is so friendly and made me feel…read morecomfortable about changing my color up like I had been wanting to. So happy with my color!!

From the owner: Platinum Salon is an up in coming salon located in Fairhope, Alabama. We are an exclusive Goldwell…read morehair color salon. We have many specialties to offer you as well as in corrective cuts, corrective colors, or both in one sitting! Let us at Platinum Salon revamp your dull hair into something you'll love to look at every day!We can't wait to meet you!

Kelley Rogers is such a pro, a real delight and she knows just what to do to make your hair look…read moreawesome. Very skilled. I have very fine hair and it's hard for anyone to style well. She knows how to make it look three times thicker and shiny, shiny and great and that's not easy. I can walk out and feel good going anywhere right after being there-that is rare for me. Very experienced, nice salon right in downtown Fairhope on Church St.

Brenda is amazing, so is Amber! I have 20 solid years with…read moreBrenda and she knows her stuff. She stays up-to-date with the latest trends and she is so very skilled at her craft. I constantly receive compliments (not bragging)on my hair and it's because of her. If you want someone who truly knows how to cut and color hair (organic color products also) then call B-Butterfly!! You will not be disappointed!

By far one of the best salons that I have ever gone to. Brenda is wonderful. I live in Las Vegas…read moreand can never find anyone that can cut my hair like Brenda does.

Dulcie was assigned to my appointment by chance. My karma must be in great shape because it was an…read moreamazing experience. She took the time to listen to my issue and tailored the session accordingly. Her technique was both skillful and intuitive and she took me on quite a journey. I left feeling rejuvenated, with a noticeable difference in my muscle tightness and stress levels. Immediately made another appointment with Dulcie.

I've used mountain massage for over 5 years. Always enjoyed my massage and the amenities. I…read morepurchased a $150 gift certificate for my husband in July of 2024, which he never used. I called recently to try to use it and was told that it had expired in July of 2025. What is alarming to me is that at the time of purchase I was told that the amount wouldn't expire but the service (90 minute massage) is what the expiration date was for. Obviously to protect the owner if they needed to raise prices. Makes sense to me so I purchased it. Now it's worthless. Owner will not even call me back to discuss. Shameful way to run a business.