I had an awesome cute and color by Demi the other day! I have just moved to the area and needed a cut but its always scary going to a new hair gal. Demi eased my fears right off the bat and helped me choose a style and color to suit what I was looking for! Turned out to be the best cut and color I've had in YEARS! Thanks Demi and Sanctuary and I'll for sure be back! read more

My wife went here..... low and beyond she was told a price and then at the end is WELL above what she was quoted. And low and beyond the second time they start racking more prices on what she was quoted. "They said I HAD TO DO THIS TO GET SERVICE because of the shape of my hair" her and I have never run into this in our 40 years of living. I have owned a business and this is right where you start losing customers. What a cheesy way to "run" a business. She and I should have listen to word of mouth... they warned for the same exact thing. And of course she is the type to give them a tip so the end price is ungodly. Go elsewhere, listen to the community, and always have a voice to speak up to these type of owners. All I can say is one word... cheesy! Fix this and be professional. This is exactly how you lose customers and have word of mouth as you do.... And yes ma'am this is indeed what is going around about your business. The ONLY reason I am giving it a 2 star is because she is satisfied with her hair. But honestly it doesn't look any different than her other hairstylist that retired and was 1/2 the price. read more

Don't let them fool you with the prices!!!! They will find every way possible to add on charges you. They seem extremely pleasant at the beginning, but they're really nasty at the end when it comes to customer service. They're not very consistent with their work & had a few different girls do my hair. They will come up with some new excuses of extra charges or extra things they had to do to your hair. So when they finished with your hair, and then you go to the cash register to pay. If you are the type of person that doesn't want to make a scene after receiving the amount of money that they are asking you to pay... Advice : 1. Always ask what's the price going to be after the plan is made on what they're going to do your hair. 2. If they ask or comment about doing something to your hair at all again ask what is going to be the price. 3. Doesn't hurt to tell them over phone or sitting with stylist, how you plan on only paying a certain amount & no more. 4. Ask them your options on if you're not satisfied with your hair. They'll probably offer to do it again, but if they do it again and you're still not happy they are not going to refund your money. If it's not a minor or small fix. Then get your money & go somewhere else. Extra charges you don't see coming... OlaPlex Toner A really good conditioner If they have to add more color Blow drying There's a few more read more

I had a cut/color service by Meredith at Sanctuary Salon. Unfortunately, it was not a good experience so I wrote a review. And because I wrote a review, the owner messaged me on Instagram and refused to do anything about it. However, I never even asked for my money back and I certainly didn't wanna go back there to have it fixed... why would I?!? Maybe if the "senior stylist" would have done a good job in the first place no one would write about their experience. Especially when I paid $192 and all I got were thin face framing stripes and an uneven cut... Three days later I paid $162 to have it fixed somewhere else. **UPDATE response to owner: I did communicate with Meredith and I showed her a photo... not sure how I coulda been anymore clear. I was booked for a FULL color. If I just wanted a few foils around my face I coulda had someone in Pensacola do that and saved a lot of time/money/gas. And how do you explain the uneven cut? No one is "bashing"... It's the reality of what actually happened. The proof is in the photos. And again, I did "voice my concerns" and you refused to help me because I wrote a review about MY experience at your salon. I even called the salon as soon as I got home, left a voicemail, and no one returned my call.. I just got an unprofessional Instagram reply before I got blocked by you and Meredith. So you didn't "go out of your way" to do anything. The fact that you guys are defensive when my hair looked like it did speaks volumes. read more

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I moved to the area in July and was referred to Sanctuary Salon by a friend. Demi is the best! She listens and is most accommodating!! She does my hair along my 20 year old daughters' hair. Color, cut and style...she is extremely talented. read more

Great service and I love my hair. My stylist, Demi, really took the time to listen to my wants and explain how the entire process would work. Cost was transparent and provided up front. Excellent environment--the stylists and their assistants seem happy to be there. A very positive environment. I feel fortunate to have found The Sanctuary on my first try - new to the area. Looking forward to my next visit. Thank you! read more

I came in from New York for a wedding in Fairhope and got an up-do by Merri-Scott. I have long, thick, glossy hair and it is NOT easy to deal with. Most hairdressers take one look and rule out an up-do altogether. But not Merri-Scott. A couple packs of bobby pins and a fair amount of grit later, my hair came out looking the best I've ever seen it. I was incredibly impressed by the job she did, and would recommend Merri-Scott (and Sanctuary) unequivocally. Did I mention that their prices are super reasonable? read more

The Sanctuary Salon - Up-do by Merri Scott - Hair Salons Near Me - Fairhope, Alabama

Just moved to the area about a year ago, I tried a couple other salons and the last one I went to was a BAD hair experience. Kayla at Sanctuary Salon did a beautiful job fixing my messed up cut and color from the previous salon. read more

Best salon in the area! The ladies at The Sanctuary Salon always work hard to make sure they are at the forefront of the latest fashions. The Salon is very comfortable and they always make you feel at home. I drive a long way and pass many other salons to get my hair done here because I feel like they are the best at what they do. They are awesome at accomodating bridal parties too. I love it! read more

As far as the talent of the stylist, I have no complaints. However, making appointments is a nightmare. No one EVER answers the phone. You have to leave a voice mail message, and IF they call you back, it is NEVER the same day. Then they expect you to be sitting there waiting on their call. I am busy with an active calendar and can only make appointments when I can sit and review my calendar. I left this salon once before for this reason, and now, several years later, it is no better. A shame. read more