I hate how I have to come here in order to be heard, because I really tried to be understanding and…read morecalm about this situation. If you are new to town, I would not recommend this salon. New clients are paired with a level one stylist, and in my experience the quality of work and follow-up were extremely disappointing. During my first appointment with stylist Taylor Harvey, I was left with visible bleach blotches in my hair. Despite reaching out to have this corrected, I received no response. It wasn't until FOUR MONTHS later, when another issue arose, that the situation was finally addressed. During my third appointment with Taylor Harvey, I came in with clear reference photos and trusted that my hair was in capable hands. Unfortunately, there was a continued lack of professionalism. Clear communication is essential during first-time and follow-up appointments, and that did not happen here. When the final result did not match what I had asked for, I was only informed AFTER expressing concern that my desired look could not be achieved because I was booked for a partial service; a limitation that should have been explained at the beginning of the appointment. Instead, the situation was framed as a misunderstanding on my end rather than a lack of transparency. I am a college student and made it clear that this appointment was a significant expense and my primary discretionary spending. Despite this, I was still expected to pay additional costs to correct issues that stemmed from limitations that were never communicated upfront. When I attempted to contact the owner to discuss these concerns, I was told they were "too busy" to speak with me directly. As a business owner, accountability for the work of those you employ is essential, and the lack of direct communication was disappointing. The receptionist was also invasive regarding my situation and showed little empathy. It is frustrating to now have to place my trust in yet another person to fix my hair when that trust should have been honored from the start. Overall, professionalism, transparency, accountability, and compassion were lacking. Coming here to respond to said owners response, I'm sorry, but I called your receptionist DAY of when I got my hair done ( by the way, it is already yellow!!) and I ASKED for you (the owner) to the receptionist. And she told me she would give you my info. So no, I did NOT try to schedule "2 hours" before said appointment. My message a week earlier was never conveyed to you. Truly so upsetting.

Love Cara & Company salon and Tamara Keyes, an exceptional stylist. Have been a client since I…read moremoved to Mobile and have always been pleased with her magical results. My hair is fine and straight, so a good cut is essential. She listens, asks the right questions, and is focused on giving me a great look that is also easy to style. I can't count the number of times I have been asked who does my hair. Appreciate the compliments almost as much as I appreciate Tamara. She is superb!

Such a pleasant place to go to. I needed a new stylist, found these gals on yelp And decided to…read moregive them a try. They were able to see me so fast. The salon was the perfect balance of peaceful but also fun. My stylist Lyndsey was so patient and so careful with my haircut. I have super curly, frizzy hair, and she was so careful not to over cut, a common mistake made by people unfamiliar with curly hair types. I prebooked (something I never do). Give these gals a shot!

Very professional do exactly what the photo said! And they offer free drinks and candy.read more

Tara is such a master at what she does! I love how she takes the time to ask you what you're…read morelooking for and what you need from your hair. I always feel so excited about my hair when leaving my appointments! The fact that she has non-toxic products and offers dry cuts where I don't need to put my head back in the sink are added bonuses that make it the perfect place for me! You truly get the best at TMAC's!

A+++++ 5 all the way! Best hair cut I've ever had in a salon. Will absolutely make this my…read moreplace! The owner must have done this since she was born because she is beyond on top of her game!

Rhonda has been doing my waxing for a while. Thankfully, she is super sweet and professional, so I…read morehave never wanted to go anywhere else. After this weekend, now she is stuck with me forever! I was already a fan of hers, and then she did my niece's hair and makeup for prom a few months ago. And WOW! She did an amazing job. My niece looked like an angel, or a model. So that solidified my opinion on where to go for special events. Then, this weekend, my daughter, my niece and I all needed services. I needed a Brazilian and a haircut, and my teenage girls needed cuts & colors. We invaded on Saturday and were there pretty much all day. And we actually had so much fun! Honest to God, I have paid 4 times the amount that we paid here for just my daughter's hair. Both of the girls look fan-freaking-tastic, and I love my hair as well! We all walked in with photos of what we wanted, and Rhonda listened, advised, and worked with us, so we all walked out with everything we wanted! The girls' hair looks amazeballs!! Especially my niece who had severely damaged her hair with non-professional dye jobs, WAY too strong bleach, and years of teenage experimentation and neglect. She walked in with fried, unhealthy, muticolored hair, and walked out with long, beautiful, shiny healthy hair that looks super natural. We have all three gotten several compliments on our hair. My mother even said she was calling soon to have her hair done. I will never go anywhere else, for any other service. I'm officially Rhonda's stalker!

I have long naturally curly hair that is very hard to deal with. I got the best color and cut I…read morehave ever had by Rhonda. It looks and feels fantastic!! I was so excited to find they carry Glotherapeutics facial products which I always purchased from my dermatologist. The friendly atmosphere and coffee and muffins were an added plus! I won't go anywhere else! Thank you!!!

The lady at the front desk was amazing ! The first hair cut package is a great deal however, It was…read moremy son's first haircut and I hated it . Im going to have to go to another place and get it fixed Hopefully- it can be without loosing his curls. Im not going to call out the hair dresser by name but she had already starting cutting as she asked me what I would like. She also cut it very blunt- my son has wavy and curly hair, another hair dresser tried to make it better but it did not help. NOT happy or impressed by the actual haircut itself, we have family pictures so I'm praying it can be fixed . My son thought the experience was great- getting sit in the cars and of course bubbles, but as a mama my heart is broken .

It was time for my very first child's first haircut. I asked my hair stylist if she did children's…read morecuts and she was like ABSOLUTELY not but you should go here and sent me a link to Knots Salon. My husband made the appointment and I met him there after work. I was completely blown away at how friendly the stylists were, the child friendly atmosphere and how special they made this "First Haircut" moment for our family. I will 100% be returning with my son in the future and that will definitely be where my little girl on the way will receive her first haircut as well.

Chandise did a really good job on the cut and style of my hair. I have medium length thick and wavy…read morehair and she knew exactly how to cut it. She explained what she was going to do and went into the details of the techniques. It is a cozy little salon with a relaxing atmosphere.

This is such a great small salon in the middle of downtown situated in a cute little courtyard…read more Chandise, the owner, knows her stuff. She is definitely an expert in hair care, dying, etc...I am always so happy with my haircuts. I also loved my dye jobs she did. She only hires the best hairdressers. So, whether you get her or one of the other awesome hairdressers, you will be taken care of.

I think her name was Abigail. If I got it wrong I'll update. I came in with a lot of damaged and…read moredead hair, but told her my specifics. I wanted some of my dead hair cut off without making it too short because I would hate it, but also thin it out and layer it. She did just that! The employees were all super nice and made me laugh a bunch because they were funny. Very welcoming! In 5 days I will see if she can color my hair too!

i ask one of the hair stylist if she had experience with curly hair and she said she had. she had…read moreno experience whatsoever. for that type of hair it requires time and love to do a good job, she may have take no more than 20 mins and it was just bad. once it got dry we were able to see how bad it was. it was my mistake for trusting her beautiful hair to her. it's so hard to find hair stylist that has gone through this training. we need more diversity when it comes to that.

Not very welcoming at all! Got there sat down and not one stylist bothered to say hi or come to the…read morefront of the salon. Instead one of them just picked from the back of the salon and asked what we were there for? My son replied for a haircut and she said they had no more openings for that day! Three stylist and a whole day and not one opening kind of ridiculous! Stay away and take your business some where else! At the very least be more welcoming to your future costumers!

Well, I went here for a same day appointment. The girl at the front desk was friendly and the…read moreenvironment when you walk in is very nice and professional. I felt that the girl that cut my hair wasn't very customer oriented and didn't care too much about my cut. She did a good job but it wasn't what I wanted and she cut off too much hair. I don't know if I'd go back.