Auggie once again has me looking great This salon is the…read morevery best Other stylists are equally great No one walks outta here unhappy! Highly recommended

Had a great time here with Auggie. Fair prices, good conversation, great products, amazing outcomes.read more

I've been going to Genesis for little awhile now. I always love my experience there…read more Alyssa does my colors, blow outs and cuts. She is so knowledgeable and is so friendly. When I ask a question about my hair she is honest and up front. I highly recommend Alyssa for all your hair styling needs.

I used to be happy going here but in the last year they have been lacks about their younger techs…read morechecking results on hair cuts and just not looking at what should matter in the end .Espe with the prices they charge For is outrag for new beauticians. If someone doesn't clear up these problems and soon they won't last like they have been.in the past.

I hate how I have to come here in order to be heard, because I really tried to be understanding and…read morecalm about this situation. If you are new to town, I would not recommend this salon. New clients are paired with a level one stylist, and in my experience the quality of work and follow-up were extremely disappointing. During my first appointment with stylist Taylor Harvey, I was left with visible bleach blotches in my hair. Despite reaching out to have this corrected, I received no response. It wasn't until FOUR MONTHS later, when another issue arose, that the situation was finally addressed. During my third appointment with Taylor Harvey, I came in with clear reference photos and trusted that my hair was in capable hands. Unfortunately, there was a continued lack of professionalism. Clear communication is essential during first-time and follow-up appointments, and that did not happen here. When the final result did not match what I had asked for, I was only informed AFTER expressing concern that my desired look could not be achieved because I was booked for a partial service; a limitation that should have been explained at the beginning of the appointment. Instead, the situation was framed as a misunderstanding on my end rather than a lack of transparency. I am a college student and made it clear that this appointment was a significant expense and my primary discretionary spending. Despite this, I was still expected to pay additional costs to correct issues that stemmed from limitations that were never communicated upfront. When I attempted to contact the owner to discuss these concerns, I was told they were "too busy" to speak with me directly. As a business owner, accountability for the work of those you employ is essential, and the lack of direct communication was disappointing. The receptionist was also invasive regarding my situation and showed little empathy. It is frustrating to now have to place my trust in yet another person to fix my hair when that trust should have been honored from the start. Overall, professionalism, transparency, accountability, and compassion were lacking. Coming here to respond to said owners response, I'm sorry, but I called your receptionist DAY of when I got my hair done ( by the way, it is already yellow!!) and I ASKED for you (the owner) to the receptionist. And she told me she would give you my info. So no, I did NOT try to schedule "2 hours" before said appointment. My message a week earlier was never conveyed to you. Truly so upsetting.

Love Cara & Company salon and Tamara Keyes, an exceptional stylist. Have been a client since I…read moremoved to Mobile and have always been pleased with her magical results. My hair is fine and straight, so a good cut is essential. She listens, asks the right questions, and is focused on giving me a great look that is also easy to style. I can't count the number of times I have been asked who does my hair. Appreciate the compliments almost as much as I appreciate Tamara. She is superb!

i ask one of the hair stylist if she had experience with curly hair and she said she had. she had…read moreno experience whatsoever. for that type of hair it requires time and love to do a good job, she may have take no more than 20 mins and it was just bad. once it got dry we were able to see how bad it was. it was my mistake for trusting her beautiful hair to her. it's so hard to find hair stylist that has gone through this training. we need more diversity when it comes to that.

I think her name was Abigail. If I got it wrong I'll update. I came in with a lot of damaged and…read moredead hair, but told her my specifics. I wanted some of my dead hair cut off without making it too short because I would hate it, but also thin it out and layer it. She did just that! The employees were all super nice and made me laugh a bunch because they were funny. Very welcoming! In 5 days I will see if she can color my hair too!

Service is always so friendly and I really appreciate how easy they make it to book. I always last…read moreminute decide I want my hair done and they are so accommodating. Every staff member that I have encountered is professional and talented. I have come for blonding services each time and always leave loving my hair! I've seen a few different stylist including Liz and Felisha.

I came in the other day to get a simple trim and some face framing. I loved my stylist Presley. She…read morewas super sweet and gave an awesome hair wash and a good cut. I was very happy with how my hair turned out. The salon itself was very cute and had a decent amount of products on sale as well as having a small boutique inside. The best part was after tip I only spent $65! Can't wait to come back next time in town.

Love this salon! It is modern and clean…read more Krista has been doing my hair for over 7 years now and she never lets me down!

0 stars. Extremely disappointing salon experience. Despite a weeks-ahead booking and providing…read moreinspo, service was VERY late (stylist hadn't even arrived), consultation was rushed, my suggestions were dismissed, and the stylist brushed away attempt to share inspiration photos. I asked for a low-maintenance, edgy, mid length, layered shag cut specifically asking them to err long. I left with a blunt, shoulder-length "football helmet" cut that does not suit my hair type AT ALL or style preferences. The stylist was unprofessional, spent the appointment complaining about personal issues, and the final result was a complete failure to meet the agreed-upon service. So sad to say Avoid this salon...or at least be cautious with your stylist and walk out if you get a bad feeling early.

Great atmosphere, Quality employees, competitive prices. My…read morehusband gave me a gift certificate for Christmas that I cashed in on highlights, cut and style. I am usually terrified to let a new stylist touch my hair, but having the gift certificate on my hand, I followed through on the appointment. I couldn't have been more pleased. Took my daughter back for her formal dance updo. She was beautiful!!

Brandi was amazing, super nice and definitely gave my hair the revamp it needed!! I will definitely…read morebe going back!

Salon West(cottage hill location specifically)is a place that I highly recommend you give a try! I…read morehave been going for a couple years now. Hilary was who first cut my hair, then Taylor & today I called and thankfully got in for a haircut by Alexis. They all along with the other ladies there are so nice and it's such a great relaxing environment. We are moving and I'm NOT looking forward to having to find a new salon! I'll also add mostly every time I've been I have had one of our kids with us, today both! Everyone was so sweet towards them and it was still a wonderful experience for me!

Took my mom here she got a great haircut. this place actuallyfixed a abd haircut )I fully recommend.read more