Came in specifically to see if we could find the husband a pair of fishing shoes. Can be very…read moredifficult when you were a pair of size 13's. Found them along the back wall. They carried about 8 different styles/brands. So hubby ended up trying on all the 12's hoping there would be a brand that sized large. No luck. We noticed a box way above our heads that indicated size 13. Went over to the gun counter and asked the employee if he would get them down for us. He said he would be there in a minute. He had a headset phone on, I didn't realized that he was on the phone. He finished his conversation and went back to stocking some shelves. I went over, he looked up, said he was sorry and grabbed a ladder to get them for us. Happy to report that they fit.

First and foremost, Bry the manager here provided excellent customer service! I spent $400 on…read moreequipments. Although it was curbside at this time, he was professional, friendly, and helpful. Because of this experience, I have the confidence to buy anything here at this location. Thanks Bry!

Always need to find a staff at a Big 5 to assist you. Easiest way is to go to check out and ask. On…read moremy last visit here in Burlington, while one staff was helping me, another staff at the cash register found a discount coupon I'd missed. Friendly people.

The cashier failed to ask me if I had the specific pump needed to fill my $50.00 floating raft so…read moreneedless to say when I took my wife to the lake so she could relax, no chance of that. My wife has cancer and simply asked to be able to float on the lake. Move forward to when I went back in the store, I asked for a manager and boy what a shocker to find they didn't offer or give me the $7 pump, discount it or NOTHING! The male manager was nice but the female had a look of disgust on her face, what an eventful stop. I planned on buying a shotgun there this week but I refuse to give them ANY MORE of my money.

This is a great place to buy bait and lures but I would recommend taking large purchases somewhere…read moreelse. I have been doing business here for 20 + years and spend an average of 5 to 7 thousand dollars there per year. Because of there poor return policy on defective equipment I will now take my business elsewhere. And I encourage my friend, family, and the rest of the public to do the same.. Hopefully not taking back the 200 dollar defective Penn Real was worth losing a long time customer and this poor review... Buyer Be Ware!!!

Shopped there for years, never going there again. Don't take your children there!!!…read more While looking at fishing poles and reels to buy myself for veterans day, my two daughter's were walking around excited to look at the new store I'd never taken them to before. They had walked upstairs thinking it was apart of the stores selection, upon seeing it was full of boxes they walked down and came back to look at the knives near the reels I was looking at. A man that worked at the store ended up approaching them soon after, asking them if they had gone upstairs. They answered yes and explained they hadn't seen the signage stating employees only until they came back down as it was poorly placed against the wall near the stairs and barely visable. He then insinuated they stole and made a show of saying he would check the cameras. Once I stepped in and said my children aren't thieves he then double down and said that they had cameras. I left infuriated leaving behind a 200 dollar purchase with a bad taste in my mouth, safe to say I will not be going back.

The female manager on duty 1-5-21 at noon was inappropriately belittling the young man working for…read moreimproper closing procedures. She was walking around the store shouting to him, pointing out everything he did not do; for example mopping and nightly walkthrough cleaning, as he stood at the front behind the counter. Her condescending lecture was not only embarrassing to the young man, but made me extremely uncomfortable. After several minutes I approached her and asked if she thought the conversation was better suited for the two of them privately. She responded very rudely, saying everything she said was true. I don't care if it is, that's not the point. Absolutely unacceptable. I will not return!

Store manager at the front counter didn't even acknowledge that I had walked in. The sales…read moreassociate barely acknowledged me. Not once was I asked if I was finding everything ok. Before I paid, I asked the sales associate if I could pay with a coupon from my phone she said yes. She asked for my membership card or phone number and I said I didn't have or need one. She insisted rudely that I must have one if I had a coupon and I told her I got the coupon from the website. 1 star for customer service. At least my shoes are cute.

My left foot has been swollen for a while, so I've been wearing inexpensive shoes, thinking the…read moreswelling will go away and I can go back to my usual shoes. This weekend--while on a trip to Anacortes--my new cheap shoes just plain hurt, so we drove over to Mt. Vernon to visit this shop. The young woman who helped me asked all the right questions, listened carefully, watched me walk, and measured both of my feet. Turns out even my non-swollen foot is larger than I'd realized. She brought out the shoes she thought I should try, and her choices were right on the money. I walked out of the store in my new shoes, and have walked in comfort ever since. Many thanks to Skagit Running!!

Service was great today. I'm a relatively new walk/runner. Completed my first 10k last week on…read more13-year-old runners. I could tell I needed to up my shoe game but didn't know what I needed. I received amazing assistance today. Staff watched me walk and run. Recommended shoes. I explained what I felt and options were narrowed down. I was amazed at the difference in modern shoe tech. Time will tell how these work out, but for now I'm very optimistic and grateful. Thank you.

Great spot to get almost anything sports related. Great…read moreselection of sports related clothing, sports memorabilia, golf attire, water bottles, and so much more! Decent prices on their items, and good customer service. Dick's is a regular stop for us for new clothing for football season, golf balls, or rain jacket.

I purchased the Calloway AI Smoke Irons for my boyfriend for Christmas. They were a big purchase,…read morebut I was given lots of helpful information to help me feel comfortable they were the right choice for what my boyfriend wanted and needed to elevate his golf game. They were ordered in store @ Smokey Point, and delivered to me in Arlington by Saturday morning. The irons were well packaged, no damage. Both Smokey Point and Bellingham locations are awesome. I look forward to referring business to the stores from my golf circle and also utilizing their golf repair service in the future! 10/10 Jadyn and Amanda were the employees that helped me, thank you guys for your help!

Jacob was awesome tonight! Hooked me up with a great Griffey Mariners Jersey & WA Huskies hat! Dude…read morehad some great info and gave me a great deal. Will be coming back for more! Way to rep Pro Image Sports! As of today, 8/27/2026, they've got some sick deals on Mariners Jerseys fyi!

Great customer service! Manager went out of his wsy to check on availabilty on jereysread more

Fantastic help from Ellie - great style and selection. Very helpful. Clothes are very well made,…read morehave that combo of superlative design and fabrics. Highly recommend

From the owner: Outdoor clothing for Women, Men and Baby. All the best brands Aventura ,Carve, G.I.G.A. DX by…read moreKilltec, Ilse Jacobsen, Indyeva, Jambu, Killtec, Kuhl, Lole, Picture, Prana, Patagonia, Rab, Taos, Toad&Co. and more!

This store was really clean. I had to buy rope, which they had. I found the perfect size without…read morea tag. They wouldn't let me purchase it because they couldn't match the rope color in the computer. The manager should have overrode the color, since it was a clearance item. Other than that, the prices were okay. I would recommend having a look.

Had a terrible experience here trying to purchase a bike. Went in and took my time in the store to…read morebrowse research and decide on a bike only to be told that I couldn't buy it until a manager showed up with a key and that wouldn't be for another 3 or 4 hours. What a waste of my time and specifically drove out of my way to go there.

Great service, great price point as well. Would recommend,…read moremy go to place to get prepared for a nice winter season.

Great staff, very knowledgeable. Found my perfect setup with the amazing selection! ALSO have GREAT…read moredeals on last years inventory.